Scott Hatland

As Field Consulting Director, Scott Hatland spearheads customer and program management and application implementation services for Guidewire’s Professional Services organization within the PolicyCenter practice area.

Nov
13
2015

In this Guidewire Smart Approach blog article, I am going to talk to you about two key practices that I feel are paramount in lowering your overall total cost of ownership (TCO). Lowering implementation timelines, and thus a customer’s TCO, is a topic we take very seriously in Guidewire Professional Services, and we are committed to working with our customers to achieve this together in our software implementations.

Oct
11
2013

In this Guidewire Smart Approach Blog post, I am going to attempt to answer one of the most common questions I get as a Professional Services Director at Guidewire. That question comes very early in the project lifecycle, sometimes even before a project is approved to move forward.  The question I hear repeatedly from a majority of our customers is, “What should we be doing to get ready for our Guidewire project?”

Apr
11
2013

In this Guidewire Smart Approach Blog post, I am going to talk about a very important person that you probably don’t think about when you are planning or executing your Guidewire implementation project. This person is what I call, “The Protagonist”. The Protagonist is a customer resource that embraces Guidewire systems and the change they will bring to your organization.

Aug
13
2012

You’ve got funding and approval for your core system project, you’ve been exposed to Guidewire products and methodology, and you’ve got a firm grasp on your project scope through completion of the Inception Phase. Now, you’re ready to enter arguably the most exciting phase of the project – the Implementation Phase.