Guidewire PartnerConnect

Success: It Takes a Community

Guidewire PartnerConnect™ is a network of select partner companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide partner community helps contribute to the success of our mutual customers in the property and casualty insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.

For most categories, PartnerConnect includes three relationship tiers: Select, Advantage, and Premier/Global Premier. The tiers are designed to recognize partners based on achievements and contributions such as insurance industry expertise, the number of Guidewire certified employees, the number of integration accelerators, and the achievement of specializations for Consulting partners.

Consulting

Guidewire PartnerConnect Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 10,000 consultants who have been trained on, or are experienced with, Guidewire products.

Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and other complementary solutions for Guidewire products. 

Affiliations

Guidewire has relationships with various industry associations that benefit our customers.

Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

PartnerConnect | Consulting

Guidewire PartnerConnect™ Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 10,000 consultants who have been trained on, or are experienced with, Guidewire products.

The PartnerConnect Consulting program offers three tiers (Select, Advantage, and Global Premier) that reward and recognize partners for attaining sales goals, participating in active implementations, developing go-to-market skills by region, and achieving specializations.

Specializations are regionally based and require partners to demonstrate skills, knowledge, and competency in a particular Guidewire product or solution area. The achievement of specializations enables customers and Guidewire to have more clarity and insight into which partners have proven capabilities in a region. In addition, partners with specializations can better promote their capabilities across Guidewire products and solutions. Guidewire recently announced the Global Delivery specialization, which recognizes partners that have a large investment in their Guidewire practice, meet the global skills metric, and continue to meet the minimum number of references in a specific region.

The following specializations demonstrate specific product capabilities and expertise:

  • Guidewire InsuranceSuite specialization partners can implement the essential core systems that support the P&C insurance life cycle, including underwriting, policy, billing, and claims management. This is a central source for all critical customer and financial data, rate and product definitions, workflows, and business rules across all lines of business.
  • Guidewire PolicyCenter specialization partners can implement an underwriting, policy, and product management system that supports underwriters as they serve agents and policyholders.
  • Guidewire ClaimCenter specialization partners can implement an end-to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting.
  • Guidewire BillingCenter specialization partners can implement a user-friendly billing and cash management system designed to drive efficiencies and deliver excellent across the entire P&C organization.
  • Guidewire InsuranceSuite Integration specialization partners can integrate a Guidewire product with external applications by using fundamental technologies such as plugins, messaging, and web services.
  • Guidewire Digital specialization partners can deliver compelling user journeys across marketing, sales, service, and claims and can deploy Guidewire Digital™ applications with Guidewire InsurancePlatform™ to drive customer centricity, business agility, and profitability.
  • Guidewire DataHub specialization partners can source, unify, standardize, and store data from internal systems as well as external sources.
  • Guidewire DataHub+ specialization partners can support both Guidewire DataHub™ and an insurance-specific business intelligence warehouse, like Guidewire InfoCenter™, that provides consumable information for business intelligence, analysis, and enhanced decision-making.
  • Guidewire Cloud specialization partners can deliver Guidewire Cloud™ deployments.
  • Guidewire InsuranceNow specialization partners can support InsuranceNow implementations in the United States. Support can include subcontracting, implementation support, and complementary support services. Guidewire will continue to lead InsuranceNow projects. This specialization is by invitation only.
  • Premier Go-to-Market – North America specialization and Premier Go-to-Market – EMEA specialization partners can support the expansion of Guidewire software technology into new relationships with insurers in a specific region. These partners also continue to drive adoption of Guidewire technology through successful project implementations, and they make the necessary investment in Guidewire training and certification to provide quality consulting services.
    Note: The Premier Go-to-Market – North America specialization replaces the Regional Premier Americas specialization that was launched in 2018.
  • Digital UX complementary specialization partners have demonstrated interoperability or integration with Guidewire products in the area of User Experience (UX). Partners must apply for this specialization.
  • Premier Services Engagement specialization partners have developed a broad range of capabilities that enhance Guidewire delivery services. They have also demonstrated their ability to use a proven, flexible engagement model for effectively partnering with Guidewire customers and cooperating at a strategic scale with Guidewire Professional Services in Guidewire-led service engagements with the required competencies.

Our Consulting partners can be identified by region (North America, EMEA, APAC, LATAM), by tier (Select, Advantage, Global Premier), and by specializations.

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Cognizant

  • PolicyCenter - Asia-Pacific

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We work with leading insurers and have 100+ delivery centers across North America, Europe, and APAC. Cognizant significantly expanded its capabilities in APAC with the acquisition of Adaptra in 2017.

Our end-to-end approach to Guidewire implementation services transforms business and IT ecosystems and modernizes and integrates legacy platforms—introducing new capabilities such as digital, cloud, and infrastructure services. Cognizant’s comprehensive partnership with Guidewire enables us to lead a client’s digital transformative journey on the Guidewire platform. We do this by leveraging deep delivery experience, a robust set of accelerators, and the latest technologies to drive customer engagement, predictable outcomes, and business value realization.

Creating agility across the enterprise enables insurers to respond faster to market disruptions, improve speed-to-market, and reduce operational costs. To learn more about our Guidewire services, visit https://www.cognizant.com/guidewire-implementation-services.

PwC

  • PolicyCenter - Asia-Pacific

With offices in 157 countries and more than 276,000 people around the world, we are among the leading professional services networks in the world. Our Global Premier–level practice in the Guidewire PartnerConnect program has more than 2,000 trained professionals and has completed more than 200 successful projects since 2003. We are committed to the insurance industry and continue to grow our expertise. PwC was the first Guidewire partner to earn specializations for the following products: Guidewire Cloud, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire ClaimCenter, Guidewire Insurance Suite (including Insurance Suite integration), and Guidewire DataHub.

During the 17 years of our Guidewire practice, we’ve amassed a large library of artifacts, estimates, and leading practices that enhance speed-to-market and reduce risk. We strategically transform insurers' core, data, and digital transformation capabilities, providing dramatic improvements for their internal customers, agents, claims personnel, and members . Our service teams include experienced specialists in strategy, risk management, finance, regulation, operations, and technology who help clients make the most of new opportunities in a rapidly changing market landscape.

Tell us what matters to you by visiting us at https://www.pwc.com/us/en/services/alliances/guidewire.html.

Hexaware

  • PolicyCenter - Asia-Pacific

Hexaware is a next-generation provider of IT, BPO, and consulting services. Our digital offerings are built around our operating philosophy of “Automate Everything, Cloudify Everything, Transform Customer Experience.” With more than 20 years of experience in partnering with some of the leading insurers around the world, our offerings have helped customers drive digital transformation at a significant pace. Hexaware’s operations are located in 33 countries across Europe, the United States, Latin America, and Asia so that we can ensure close-at-hand service for our customers’ operational needs worldwide.

As a Guidewire PartnerConnect™ Select partner, we help P&C insurers successfully implement, maintain, and upgrade their Guidewire InsuranceSuite™ and Guidewire EnterpriseEngage ™ solutions. Our P&C experts and a globally expanding team of certified Guidewire professionals have worked with insurers to successfully deliver complex Guidewire programs. Hexaware’s flagship solutions and accelerators have helped significantly reduce overall program risks as well as costs and timelines. Our APIConnect platform for EnterpriseEngage applications helps insurers rapidly build custom solutions. With a model-based “Integrated Design to Execution” platform, we can automate more than 70% of the functional testing effort during Guidewire implementations. In addition, our Policy and Claims data conversion tools automate 40%–50% of data migration tasks with predictable outcomes.

To learn more, visit https://hexaware.com/industries/insurance/.

PartnerConnect | Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and complementary solutions for Guidewire products.

For more information, or to learn about the Ready for Guidewire accelerator validation program, contact the PartnerConnect Solution team.

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AssureSign

AssureSign provides a preferred document management and eSignature solution for P&C insurance, delivering accelerated policyholder acquisitions, automated claims handling, and reduced customer touchpoints. Since 2000, AssureSign has empowered the world’s largest brands to execute more than 800 million legal signatures by centralizing the processes for creating, sending, receiving, and storing documents. When businesses leverage AssureSign, they reduce cost, liability, and time-to-close while improving overall productivity. For more information, visit assuresign.com/.

AssureSign partners with Guidewire to provide an out-of-the-box document management and eSignature solution capable of integrating with your current client management systems and workflows. By using AssureSign’s industry-leading and flexible APIs, you can customize and tailor the pre-built AssureSign–Guidewire integration to fit your specific and unique business needs. Join myriad others in P&C insurance who are growing their business while automating policy maintenance and claims handling with AssureSign.

logo for handdii

handdii

handdii is a three-sided marketplace platform that simplifies the small-value property claims process by connecting insurers, policyholders, and contractors. Through smart workflows that help to facilitate job scoping, scheduling, reporting, and invoicing, handdii enables contractors to more easily complete the data-capture requirements of the insurance industry. handdii ensures that the repair process is transparent to the insurer as well as to the property owner, bringing this ecosystem together in a way that meets the needs of the insurer while producing happy customers.

Why is handdii different? At handdii, our network of local contractors provide speed, quality, and transparency. Our integrated system delivers the controls needed to effectively manage and oversee these smaller claims, reducing costs to the insurer and delighting the customer by delivering an efficient repair process. handdii delivers on the promise of straight-through claims processing for small property damage repairs.

logo - Medallia

Medallia

Medallia provides the leading SaaS platform for enterprise customer experience (CX) management across all touchpoints of the customer journey, including call centers, sales channels, digital, and more. Medallia is recognized by analysts for having one of the most scalable, operational, and comprehensive CX signal capture platforms. Many of the largest insurance companies in the world use our platform to capture and analyze satisfaction signals from customers, take immediate action to keep them happy, and thereby improve retention and profitability. For detailed information, visit https://www.medallia.com/.

By integrating the Medallia CX platform with Guidewire, we enable our mutual customers to more easily set up and trigger the capture of customer experience feedback for claims management as well as other key customer journey touchpoints managed by the Guidewire platform. The solution provides a turnkey integration with Medallia’s state-of-the-art CX platform to optimize the customer experience.

WeGoLook

WeGoLook is an on-demand global workforce of over 45,000 “Lookers” that specializes in capturing data and performing custom tasks in the field. Fully vetted and equipped with proprietary technology, Lookers are able to capture real-time photos, video, and measurements to support insurers anytime/anywhere.  

The WeGoLook accelerator gives clients the ability to engage WeGoLook’s network directly from Guidewire ClaimCenter™. By dispatching a Looker, claims handlers can obtain claims data and photos in as little as 24 hours for a flat fee. Actionable field data is delivered back into ClaimCenter and can be used to perform damage and liability triage or desk-estimation, thereby reducing resourcing costs and turnaround times for claims settlement.

PartnerConnect | Affiliation

Guidewire has relationships with various industry associations that benefit our customers.

ACORD

ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance industry. ACORD facilitates the development of open consensus data standards and standard forms, and works with its members and partner organizations to drive implementation of those standards. www.acord.org

CSIO

CSIO (Centre for Study of Insurance Operations) is Canada’s technology association of P&C insurers, software providers, and more than 36,000 brokers. CSIO improves the consumer’s ease of doing business within the broker channel by overseeing the development, implementation, and maintenance of technology standards and solutions such as eDocs, My Proof of Insurance eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, an industry-owned platform for the efficient exchange of policy information between partners. To learn more, visit www.csio.com.

DARVA

DARVA gathers together the various stakeholders of the French market for car, home and health insurance. DARVA offers services and innovative fully secure solutions to simplify communications between information systems of insurers and their partners: brokers, independent experts, repair shops, etc. DARVA and Guidewire have partnered to create the necessary interfaces for an optimal, integrated claims management process. www.darva.com

IASA

The Insurance Accounting & Systems Association, Incorporated (IASA) is a non-profit, education association that strives to enhance the knowledge of insurance professionals, and participants from similar organizations closely allied with the insurance industry by facilitating the exchange of ideas and information. www.iasa.org

ISO

ISO is a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information; policy language; information about specific locations; fraud-identification tools; and technical services. In the United States and around the world, ISO helps customers protect people, property, and financial assets. ISO is a member of the Verisk Analytics Family of Companies. www.iso.com

PartnerConnect | Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

Amazon Web Services

Guidewire is a member of APN, the Amazon Web Services partner network. Guidewire works with AWS to host and integrate Guidewire solutions on the AWS platform.  aws.amazon.com/

IBM

Guidewire is an optimized member of the IBM PartnerWorld Insurance Industry Network. Guidewire solutions support a wide range of IBM hardware and software platforms including System p and System x server families, the AIX operating system, Cognos Business Intelligence tools for reporting and WebSphere Application Server. www.ibm.com

Guidewire has now enabled its ClaimCenter solution on the IBM PureApplication System. Optimization on IBM PureSystems empowers our joint customers to realize improved time to value with faster deployment, consolidated servers and application workloads achieve efficiencies in resource usage, improved performance, and reduced system management complexity.

Microsoft

Guidewire works with Microsoft to ensure that Guidewire's products are optimized with Microsoft solutions including SQL Server and geocoding offerings. www.microsoft.com

Oracle

Guidewire is a member of OPN, Oracle's partner network. Guidewire works with Oracle to ensure that Guidewire's products are optimized with Oracle's solutions including Java, WebLogic Server, and Oracle Database offerings. www.oracle.com

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