Guidewire PartnerConnect

Success: It Takes a Community

Guidewire PartnerConnect™ is a network of select partner companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide partner community helps contribute to the success of our mutual customers in the property and casualty insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.

For most categories, PartnerConnect includes three relationship tiers: Select, Advantage, and Premier/Global Premier. The tiers are designed to recognize partners based on achievements and contributions such as insurance industry expertise, the number of Guidewire certified employees, the number of integration accelerators, and (as of 2019) the achievement of specializations for Consulting partners.

Consulting

Guidewire PartnerConnect Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 8,000 consultants who have been trained on, or are experienced with, Guidewire products.

Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and other complementary solutions for Guidewire products. 

Affiliations

Guidewire has relationships with various industry associations that benefit our customers.

Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

PartnerConnect | Consulting

Guidewire PartnerConnect™ Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 8,000 consultants who have been trained on, or are experienced with, Guidewire products.

The PartnerConnect Consulting program offers three tiers (Select, Advantage, and Global Premier) that reward and recognize partners for attaining sales goals, participating in active implementations, developing go-to-market skills by region, and achieving specializations.

Specializations are regionally based and require partners to demonstrate skills, knowledge, and competency in a particular Guidewire product or solution area. The achievement of specializations enables customers and Guidewire to have more clarity and insight into which partners have proven capabilities in a region. In addition, partners with specializations can better promote their capabilities across Guidewire products and solutions.

The following specializations demonstrate specific product capabilities and expertise:

  • Guidewire InsuranceSuite specialization partners can implement the essential core systems that support the P&C insurance lifecycle including underwriting, policy, billing, and claims management. This is a central source for all critical customer and financial data, rate and product definitions, workflows, and business rules across all lines of business.
  • Guidewire PolicyCenter specialization partners can implement an underwriting, policy, and product management system that supports underwriters as they serve agents and policyholders.
  • Guidewire ClaimCenter specialization partners can implement an end-to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting.
  • Guidewire BillingCenter specialization partners can implement a user-friendly billing and cash management system designed to drive efficiencies and deliver excellent across the entire P&C organization.
  • Guidewire InsuranceSuite Integration specialization partners can integrate a Guidewire product with external applications by using fundamental technologies such as plugins, messaging, and web services.
  • Guidewire Digital specialization partners can deliver compelling user journeys across marketing, sales, service, and claims and can deploy Guidewire Digital™ applications with Guidewire InsurancePlatform™ to drive customer centricity, business agility, and profitability.
  • Guidewire DataHub specialization partners can source, unify, standardize, and store data from internal systems as well as external sources.
  • Guidewire DataHub+ specialization partners can support both Guidewire DataHub™ and an insurance-specific Business Intelligence (BI) warehouse like Guidewire InfoCenter™ that provides consumable information for business intelligence, analysis, and enhanced decision-making.
  • Guidewire Cloud specialization partners can deliver Guidewire Cloud™ deployments.
  • Premier Go-to-Market (GTM) – North America specialization and Premier Go-to-Market (GTM) –EMEA specialization partners can support the expansion of Guidewire software technology into new relationships with insurers in a specific region. These partners also continue to drive adoption of Guidewire technology through successful project implementations, and they make the necessary investment in Guidewire training and certification to provide quality consulting services.
    Note:The Premier Go-to-Market (GTM) – North America specialization replaces the Regional Premier Americas specialization that was launched in 2018.
  • Digital UX complementary specialization partners have demonstrated interoperability or integration with Guidewire products in the area of User Experience (UX). Partners must apply for this specialization.
  • Premier Services Engagement specialization partners have developed a broad range of capabilities that enhance Guidewire delivery services. They have also demonstrated their ability to use a proven, flexible engagement model for effectively partnering with Guidewire customers and cooperating at a strategic scale with Guidewire Professional Services in Guidewire-led service engagements with the required competencies.

Our Consulting partners can be identified by region (North America, EMEA, APAC, LATAM), by tier (Select, Advantage, Global Premier), and by specializations (later in 2019).

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Capgemini

  • ClaimCenter - Asia-Pacific
  • ClaimCenter - EMEA

Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, called the "Collaborative Business Experience". The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2010 global revenues of US 12.6 billion and employs over 108,000 people worldwide.

With more than 600 Guidewire experienced resources and 30 project engagements, Capgemini has a large global Guidewire practice to support implementations, upgrades, and hosting. Capgemini was the first Guidewire partner to perform a production upgrade, lead a Guidewire PolicyCenter implementation, and sign a multi-year Application Management Services agreement. Capgemini's Guidewire practice provides a consistent global methodology for Guidewire clients from their offshore delivery centers located in North America, Europe and India. Capgemini's mature global delivery model provides a flexible, consistent, cost efficient methodology with the potential to reduce the overall cost of implementation and ongoing support of the Guidewire platform. www.capgemini.com

Cognizant

  • ClaimCenter - Americas
  • ClaimCenter - Asia-Pacific

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We work with leading insurers and have 100+ delivery centers across North America, Europe, and APAC. Cognizant significantly expanded its capabilities in APAC with the acquisition of Adaptra in 2017.

Our end-to-end approach to Guidewire implementation services transforms business and IT ecosystems and modernizes and integrates legacy platforms—introducing new capabilities such as digital, cloud, and infrastructure services. Cognizant’s comprehensive partnership with Guidewire enables us to lead a client’s digital transformative journey on the Guidewire platform. We do this by leveraging deep delivery experience, a robust set of accelerators, and the latest technologies to drive customer engagement, predictable outcomes, and business value realization.

Creating agility across the enterprise enables insurers to respond faster to market disruptions, improve speed-to-market, and reduce operational costs. To learn more about our Guidewire services, visit https://www.cognizant.com/guidewire-implementation-services.

EY

  • ClaimCenter - EMEA

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over.   We develop outstanding leaders who team to deliver on our promises to all of our stakeholders.  In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.  

As a leading provider of claims, billing, policy administration and enterprise incentive management transformation and implementation services to insurers worldwide, we bring to market end-to-end transformational solutions to address our clients' core insurance operations needs. By leveraging Guidewire-specific project accelerators and a strong onshore/offshore resource-base we deliver high value at a competitive price. We operate Insurance Centers of Excellence worldwide staffed by Guidewire trained and experienced professionals. Our proven services span the entire engagement lifecycle, from strategy through implementation and our clients benefit from our broad insurance sector experience, deep subject matter knowledge and integrated services in areas such as audit, actuarial, risk, finance improvement, operations improvement, transactions, tax, accounting and accounting implementation, financial reporting, technology, business intelligence and analytics, enabling them to enhance their business operations and position their companies to meet competitive demands. www.ey.com/us/insurance

PwC

  • ClaimCenter - Americas

PricewaterhouseCoopers provides industry-focused assurance, tax and advisory services. More than 180,000 people in 153 countries across PwC's network share their experience to develop fresh perspectives and practical advice. PwC serves approximately 90 percent of the insurers in the Fortune 1000, and has extensive insight into client and industry issues.

PwC's Guidewire experience is based on our relationship dating back to 2003 and having worked on more than 75 Guidewire projects. When PwC acquired BearingPoint in June of 2009, they brought over their Guidewire practice, including consultants, project accelerators, and best practices from implementations. PwC continues to leverage and grow their Guidewire Center of Excellence and Lab that allows their consultants to share information, provide continuous training and improvement of PwC's Guidewire-specific templates. PwC has a rich inventory of Policy, Billing and Claims business cases, capability models, reference architectures, business and technical requirements, process flows and Guidewire-specific artifacts based upon their software system. PwC has the ability to provide ongoing application maintenance and infrastructure support for their clients as needed. PwC's experience allows them to focus on the overall business and technology transformation and accurately estimate these projects and balance project execution and change management within a client's organization to help obtain the return on investment during these complex projects. www.pwc.com

Sollers Consulting

  • ClaimCenter - EMEA

Sollers Consulting is an international company specialising in advisory and implementation services for the financial sector. The company was established in Warsaw in 2000, by experts in the fields of operational consulting and IT. The company cooperates with many partners across the world including Guidewire, Moody’s Analytics, Microsoft, Oracle and TIA Technology. Sollers Consulting is distinguished by its ability to combine business expertise with competency in new technologies. The Sollers Consulting team has completed various projects for over 60 financial groups from all over the world, including Santander, Millennium, Raiffeisen, Talanx (Warta), Inter, Generali, ING and Proama.

In day to day work, the company utilizes modern project management methods such as Agile methodology.

The core value of Sollers Consulting is a strong team of professionals – the company employs close to 500 qualified consultants and developers in Warsaw, Lublin, Poznań and Cologne. More information can be found at: www.sollers.eu.

Climb Co., LTD.

  • ClaimCenter - Asia-Pacific

Climb Co., Ltd.—the system integration company in Japan—provides Guidewire implementation services with a focus on delivering business success as a bridge between Guidewire and Japanese insurers. We are the experts on Guidewire implementation based on our understanding of Japanese insurance and business culture. http://www.climb-net.co.jp/guidewire

PartnerConnect | Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and complementary solutions for Guidewire products.

For more information, or to learn about the Ready for Guidewire accelerator validation program, contact the PartnerConnect Solution team.

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Hyland, creator of OnBase

For more than 20 years, Hyland, creator of OnBase, has provided nearly 12,700 lifetime customers with real-world solutions to everyday business challenges. Dedication to our customers is why Hyland realizes double-digit growth year after year, and why 98 percent of our customer base continues to renew its annual maintenance. The OnBase enterprise content management (ECM) solution is one of the most flexible and comprehensive ECM products on the market. Tailored for departments and comprehensive for the enterprise, OnBase is designed to evolve with the long term needs of industries including Insurance, Financial Services, Higher Education, Healthcare, Government and Manufacturing. With strategic focus on the insurance industry, Hyland has successfully helped 450+ insurance companies by transforming processes that rely on documents, content and people. OnBase helps organizations run better, smarter and faster. With a sole focus on ECM that combines deep integrated content and process management functionality, OnBase includes features purpose-built and delivered by people with proven industry expertise.

With OnBase, Guidewire customers seamlessly integrate to a fully functioning ECM solution, while maintaining their presence in the Guidewire product suite. Users access secure, centralized content in OnBase from their core Guidewire application – where they are the most comfortable and productive. OnBase provides users accessibility to all related content, regardless of type, in a tabbed interface. For example, insurance users can organize data in the same way it appears in Guidewire – by incident, claimant, account, etc. When content is current and easily accessible, businesses improve decision-making while eliminating the need to search through other systems and physical files. By integrating with OnBase, Guidewire customers leverage combined document management, records management and business process automation in a single core solution to enhance customer service and gain a competitive advantage. www.onbase.com/insurance

OpenText

OpenText Exstream is a market-leading, multichannel customer communication management (CCM) solution, proven to improve the customer experience and make customer interactions more profitable. Designed for companies that thrive on strong customer relationships, OpenText Exstream empowers business users to transform the customer experience and make the most of every customer touch point by creating insightful, impactful, real-time customer communications. OpenText Exstream easily integrates with your core systems—claims, policy administration, billing—and streamlines business processes to reduce costs while helping you deliver a "one-in-a-million" customer experience. Don't just take our word for it; take a look at what the industry is saying: Forrester Research named us a leader in document output for customer communications (Q3 2011), and Madison Advisors ranked our multichannel delivery capabilities "among the best" (2011). Our customers have won 58 DALBAR awards for outstanding customer communications.

OpenText is committed to the Guidewire PartnerConnect Solution program and is pleased to offer accelerators for the entire Guidewire InsuranceSuite that provide seamless integration into our customer communication management software. This enables faster implementation and integration of these two market-leading technologies. We currently share more than 20 joint customers globally across Guidewire InsuranceSuite. OpenText Exstream's scalable and flexible architecture enables easy integration with InsuranceSuite and supports growth without additional investment. With more than 750 customers worldwide and more than 15 years in the market, OpenText Exstream is a proven and trusted insurance industry solution. http://engage.opentext.com/products/exstream

Smart Communications

Smart Communications provides software solutions that help insurance companies engage with their customers and partners through highly personalized and relevant interactions at every touchpoint. Recognized as leading the advancement of solutions for Customer Experience Management, Smart Communications reshapes the way companies conduct business with their customers and partners. Our solutions enable business users to manage all aspects of customer experience and enterprise engagement, providing real-time interactive management of communication, conversation, and collaboration. The result means businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience as well as benefiting from significant efficiencies, cost savings, and enterprise-level control over regulatory compliance.

Since 2009, Smart Communications and Guidewire have worked together to develop accelerators for fast-to-deploy policy assembly, billing, and interactive claims correspondence integration. These accelerators have been successfully deployed at a large number of our mutual customers. The joint Smart Communications + Guidewire integrated solution has become the go-to platform for insurers who are modernizing policy, correspondence, and billing systems as they dramatically improve customer satisfaction, loyalty, and revenue outcomes. We serve our global customer base from offices located in North America, Europe, and Asia Pacific. Visit www.smartcommunications.com to learn more.

DocuSign

DocuSign®, The Global Standard for Digital Transaction Management®, helps more than 100,000 companies across nearly every industry and department achieve their digital transformations by putting an end to the paper chase. More than 50 million people in 188 countries turn to DocuSign to manage their most important transactions—digitally. DocuSign's Digital Transaction Management (DTM) platform supports legally compliant signature processes tailored to meet requirements globally with localization in 43 languages. Every day more than 50,000 new users join the DocuSign Global Trust Network to increase speed-to-results, reduce costs, enhance security and compliance, and delight clients with a secure digital experience.

DocuSign is proud and excited to partner with Guidewire to provide accelerator solutions to the insurance industry that keep the focus on the customer. With DocuSign, Guidewire customers can increase the ease with which policyholders sign up for new policies, maintain their accounts, and file claims by eliminating paper signatures. Guidewire customers can use the pre-built integration with PolicyCenter or build integrations to suit their needs using DocuSign’s industry-leading APIs. Join hundreds of insurance companiesincluding 13 of the top 15 largest insurersand automate document flow through DocuSign. For more information, visit www.docusign.com.

LexisNexis Risk Solutions

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

Through the Guidewire PartnerConnect program, LexisNexis offers accelerators that provide access to industry-leading data and solutions such as C.L.U.E.® Auto, C.L.U.E.® Property, C.L.U.E.® Commercial, VIN Services, Motor Vehicle Records, Claims Datafill, Claims Compass Platform, Auto Data Prefill, National Credit File and Police Records. These solutions give insurers the comprehensive view and actionable insights that they need to assess risk, process claims, and offer superior customer service. Visit www.risk.lexisnexis.com

Mitchell

Mitchell is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.

Mitchell's solutions provide an expert level of decision support and connectivity within the claims organization and with industry partners to achieve optimal outcomes. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for over 300 insurance companies, including the majority of the top 25 insurance carriers, and over 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently utilized in the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has 2,000 employees. For more information, please visit www.mitchell.com.

Perr&Knight

Founded in 1994, Perr&Knight provides insurance consulting and software solutions to the property & casualty and accident & health industries. Services include actuarial consulting, product development, insurance policy and forms consulting, regulatory compliance, state filings, licensing, technology consulting, statistical reporting, data services, and predictive analytics. Software includes StateFilings.com, a leading cloud-based state filings management solution. With offices in Santa Monica, Boca Raton, the New York Metro Area, Fort Worth, and Cincinnati, and more than 100 insurance professionals, Perr&Knight is among the largest independent actuarial and insurance consulting firms in the United States.

Perr&Knight has entered into a PartnerConnect Solution partnership with Guidewire with a focus on enhancing the value of our mutual customers' investment in the Guidewire platform. Our alliance represents a unique marriage of Guidewire's core insurance technology with Perr&Knight's insurance expertise and specialized technology services. Our approach is to work strategically along with Guidewire, our mutual customers, and their preferred systems integrators. We do this by providing resources and services that leverage our expertise in rating and forms development, configuration and maintenance; and comprehensive statistical and compliance reporting. Visit www.perrknight.com.

Athenium Analytics

Athenium Analytics leads the market in helping P&C insurers measure the quality of their operations and improve their performance. teamthink, our comprehensive quality assurance suite, offers solutions for the entire QA review process, from file selection through reviews, reporting, and development planning. Claims and underwriting professionals use teamthink in more than 45 countries to improve their QA processes through advanced measurements, in-depth analytics, and comprehensive reporting capabilities. Using teamthink, our customers measure, manage, and eliminate the financial impact of low-quality operations.

Athenium Analytics partners with Guidewire to provide one-click access to teamthink from within ClaimCenter and PolicyCenter. Customers can improve efficiency by using Guidewire data to select and assign files for review. ClaimCenter and PolicyCenter activity lists can be updated to include review assignments and action items generated during reviews.

At Athenium Analytics, we believe that better data leads to better decisions. Our experienced industry experts, account managers, and software system engineers are committed to supporting the quality assurance goals of our customers. Visit www.athenium.com to learn how teamthink can improve your operations and save you money.

Clairus Group

The Clairus Group provides leading glass claims management solutions to P&C insurers and fleet management companies in North America. With a focus on continual improvement and transparency, the organization works closely with its partners and the industry as a whole to enhance best practices and overall client experiences. Clairus Group’s proprietary, online-based, white-label platform facilitates self-service authorizations for glass service providers based on strict business rules, resulting in greater productivity and creating seamless customer experiences that go beyond the traditional call center model.

The Clairus Group’s claims accelerators enable ease of integration, improve processing time, and enable insurers to internalize the management of exception cases with minimal training, ensuring that their own customer philosophy is maintained. The business intelligence that is gathered via the platform, combined with the organization’s expertise, becomes a powerful base for enhanced proactive decision-making and performance management. https://www.clairusgroup.com/index.html

Copart

Copart is a global leader in online vehicle auctions and a premier destination for the resale and remarketing of vehicles. Copart’s innovative technology and online auction platform link buyers and sellers from 170 countries around the world. Operating in more than 200 locations across 12 countries, with over 125,000 vehicles up for auction every day, Copart sells over two million vehicles each year.

The Copart Salvage Accelerator enables insurers to connect business processes electronically with minimal integration and developmental work. With the accelerator, customers can directly assign vehicles to the Copart system as well as update or cancel those assignments. In return, Copart sends electronic updates about the lifecycle of the assignment (such as vehicle status) back to Guidewire ClaimCenter™. Learn more about Copart by visiting www.copart.com.

CoreLogic

CoreLogic® (NYSE: CLGX) is a leading property information, analytics, and solutions provider in the United States and Australia. The company’s combined data from public, contributory, and proprietary sources includes over 4.5 billion records spanning more than 50 years. CoreLogic serves the real estate, mortgage finance, insurance, capital markets, transportation, and government sectors. Headquartered in Irvine, California, the company helps clients identify and manage growth opportunities, improve performance, and mitigate risk.

We’ve taken the next step toward Making Property as Easy as Auto® by building integration tools for RCT Express® and Commercial Express® that will be delivered in a Ready for Guidewire solution for expanded policy management integration. Built using best-known methods in the industry, these acceleration tools will help lessen integration concerns and limit the need for additional IT resources so that insurers can more easily Get the Whole Story® on commercial and residential property. For more information, visit us at http://www.corelogic.com/insurancesolutions.

EagleView

EagleView is the unparalleled provider of aerial imagery, data analytics, property data, and GIS solutions for local and federal government agencies as well as the infrastructure, insurance, solar, and construction sectors. The patented Pictometry® imagery solutions and comprehensive property data from EagleView answer questions related to millions of residential and commercial properties; these solutions save individuals time and money and reduce their exposure to risk. EagleView provides access to its orthogonal and oblique aerial imagery, 3D models, interior mapping solution, and measurement and analytical tools through proprietary software as well as integrations for assessment, GIS, public safety, and other industries.

Enterprise Holdings Inc.

The Enterprise Rent-A-Car brand is owned by Enterprise Holdings, the largest car rental company in the world, with nearly 1.9 million vehicles globally. Enterprise Rent-A-Car is an internationally recognized brand known for an extensive network of locations, affordable rates, and outstanding customer service. When severe weather and natural disasters strike, the Enterprise Rent-A-Car neighborhood network plays an integral role in mobilizing the local recovery efforts of insurance providers, emergency response organizations, and collision repair centers. The brand owes its success to listening to its customers and always looking for new ways to meet their needs.

One such innovation is Enterprise’s Automated Rental Management System (ARMS®). This patented e-commerce application helps Enterprise’s insurance, collision repair, and dealership partners manage their rental programs right from their desktops, efficiently and cost effectively. The Enterprise Management Accelerator between ARMS and Guidewire ClaimCenter helps facilitate the management of insurance replacement rentals.

For more information, visit www.enterprise.com.

Franco Signor

Franco Signor is the recognized leader in Medicare Secondary Payer Compliance, serving thousands of clients handling millions of claims with innovative, technology-enabled MSP compliance solutions. Franco Signor’s innovative, technology-driven approach represents a groundbreaking step forward in the delivery of Mandatory Insurer Reporting, Conditional Payment Resolution, and Medicare Set-Aside Services. Our measurable and demonstrated superior outcomes have led us to the forefront of the MSP industry. Clients can report and resolve their Medicare claims with efficiency and confidence.

Franco Signor Proprietary Section 111 Reporting Platform was designed to meet all the needs of a third-party administrator, self-insured, or insurer when reporting to a claims management system. Our Section 111 reporting solution seamlessly integrates with Guidewire ClaimCenter via real-time API data exchange, delivering the industry’s only real-time reporting solution. Our process replicates errors in claims pre-reporting to eliminate late reporting. It also integrates client-customized intelligence to ensure unmatched Conditional Payment management and oversight across the entire organization. For more information, visit www.FrancoSignor.com.

FRISS | fraud, risk & compliance

FRISS has a 100% focus on automated fraud and risk detection for P&C insurance companies worldwide. The AI-powered detection solutions for underwriting, claims, and SIU have helped more than 150 insurers grow their businesses. FRISS detects fraud, mitigates risks, and supports digital transformation. Insurers go live within six months with fixed-price projects, and they realize an ROI within 12 months. The solutions help lower the loss ratio, enable profitable portfolio growth, and improve the customer experience. www.friss.com/partner/guidewire

 

 

 

 

Hubio

Hubio provides integrated solutions to help property and casualty insurers improve customer engagement, control operating expenses, enhance their overall ease of doing business, and connect them with the outside world. Hubio product platforms collect, manage, and interpret insurance data. By supplying state-of-the-art connectivity, regulatory statistical reporting solutions, and enterprise system data conversion for agents, brokers, and policyholders, Hubio provides innovative interfaces between insurers, distribution partners, and consumers.

In North America, Hubio is a Guidewire PartnerConnect Solution partner developing solutions that enable insurers to submit claims and policy experience data to third parties to meet regulatory, legal, and association obligations. For users of Guidewire PolicyCenter, the Hubio Regulatory Reporting accelerator saves time, reduces administrative burdens and costs, and alleviates risk. Insurers gain comfort in knowing that their core regulatory filing obligations are prepared using a proven solution that updates as submission requirements change.

Hubio’s customer service, professional services, and development offices are in Toronto. Learn more at http://hubio.com/exchange/guidewire-partnership/.

In4mo

In4mo provides software solutions for the insurance and construction industries. We bring efficiency, transparency, and speed to our customers’ operations, whether handling a complex building insurance claim or a property renovation project. We are the leading provider of building claims solutions in the Nordic region, supporting most of the largest insurance companies and the property damage restoration companies that serve them. We recently joined the Solera Group and are expanding fast to the rest of Europe.

The in4mo partnership with Guidewire enables customers to extract additional value from their building claims operations by making the most of in4mo specialized solutions to save cost, keep policyholders satisfied, and be prepared for any claims situation. The integration with ClaimCenter ensures that the claims data and documentation flow seamlessly between the two systems so that customers benefit from in4mo’s consistent damage estimation, strong partner ecosystem, and advanced automation. http://www.in4mo.com

InsurPay

InsurPAY, a division of Invenger Technologies Inc., provides a comprehensive payments platform for processing premiums and claims payments. InsurPay lets your customers pay and receive when they want, how they want, and where they want. It’s all about choices. InsurPAY’s expert workflows and patent-pending processes help insurers increase customer satisfaction, improve operational efficiency, and reduce cycle time. Our state-of-the-art technology enables you to communicate with customers on the channels they prefer. By using our premium payments solution, you can create customized customer interfaces, provide payment choices to your customers, and enhance your revenue. The InsurPAY claims payments solution enables insurers to pay anyone—insureds, claimants, vendors, and lienholders—with one solution whether you are paying a single payee or multiple payees.

Much like Guidewire, InsurPAY’s singular focus helps insurers elevate customer experience, improve internal workflow efficiencies, and save costs. Guidewire customers can take advantage of accelerators to seamlessly integrate a fully functioning payments solution with ClaimCenter, PolicyCenter, and BillingCenter. With a growing base of customers that includes 3 of the top 15 national insurers, and with more than 10 years in the market, InsurPay is a proven and trusted insurance industry solution. Visit www.insurpay.com to learn more.

IVANS Insurance Solutions

IVANS, a division of Applied Systems, is the insurance industry’s exchange that connects insurers, MGAs, agencies, and policyholders. IVANS makes insurance business easier with secure information exchange, data translation, and managed connectivity solutions that automate the distribution and servicing of insurance products. More insurers rely on IVANS than on any other company to drive profitable premium growth and better customer service throughout the insurance lifecycle.

IVANS provides an IVANS Download accelerator for Guidewire InsuranceSuite to enable insurers to significantly reduce the time to implement, test, and deploy IVANS Download solutions. This collaboration enables insurers to leverage industry-leading IVANS connectivity and data exchange solutions to increase automation and ease of doing business with agency partners, resulting in significant time and cost savings and improved client service. Visit www.ivansinsurance.com.

Loss Control 360

Loss Control 360 is a web- and tablet-based inspection management system used domestically and globally by some of the world’s most respected home and commercial property and casualty insurers. Our typical clients are medium to large entities that require a custom-tailored implementation above and beyond what most off-the-shelf products offer.

Partnering with Guidewire enables us to integrate with PolicyCenter and ClaimCenter more efficiently, providing clients with a complete, end-to-end solution for loss control. Industry-leading features such as offline-capable tablet apps, a highly configurable user interface, robust integrations, and a custom-tailored deployment methodology set us apart from all other loss-control applications. Learn more at www.losscontrol360.com

Octo Telematics

Founded in 2002, Octo is the largest and most experienced insurance telematics company globally, transforming auto insurance through behavioral, contextual, and driving analytics for more than 100 insurance partners. Octo has over 5.3 million connected users and the largest global database of telematics data, with more than 175 billion miles of driving data and 433,000 analyzed crashes (as of September 30, 2017).

Octo’s complete set of telematics solutions and value-added services deliver powerful new insights into driver risk, informing solutions that benefit auto insurers and policyholders alike. Moreover, Octo helps insurers achieve technological growth and innovation by extending Guidewire InsurancePlatform with a Guidewire PolicyCenter accelerator, enabling companies to bring telematics solutions to market immediately. For more information, visit www.octotelematics.com or (in North America) www.octousa.com.

ODG from MCG Health

ODG is the workers’ compensation and group life and disability product published by MCG Health, which is part of the Hearst Health Network. ODG provides clinical guidelines and analytical tools designed specifically to:

  • Improve and benchmark return-to-work performance
  • Facilitate quality care while limiting inappropriate utilization
  • Assess claim risk for interventional triage
  • Set reserves based on industry data

Evidence-based guidelines from ODG span the continuum of workers’ compensation and group life/disability cases, supporting clinical decisions, RTW, and care planning, as well as facilitating better communications between providers and payors. ODG automation enables payers to assess risk, automate referrals, forecast and benchmark time away from work, and provide evidence-based medical decision support from existing claim dashboards. For more information, visit www.worklossdata.com.

Opta Information Intelligence

Opta Information Intelligence is Canada’s largest aggregator of property risk information and leading provider of property intelligence and innovative technology solutions for the insurance industry. Opta offers new perspectives on key industry challenges and provides strategic insight to move insurance and risk professionals beyond traditional ways of doing business. Visit www.optaintel.ca to learn more.

Opta’s vision to help insurers access, understand, and synthesize previously inaccessible information is a natural match with Guidewire’s vision to improve efficiency and service delivery. With this partnership, the two companies are jointly revolutionizing information delivery. Together, we can help improve the understanding of business risk through state-of-the-art client experiences.

Polonious

The Polonious SIU Case Management System (PCMS) brings enhanced case tracking, automation, and reporting to insurance special investigation units (SIUs). PCMS improves productivity and operational effectiveness by maximizing resources and reducing time wasted on administration. The system includes standardized and customizable reports that prove the value and effectiveness of the investigative effort. The Polonious design minimizes implementation time and reduces dependency on IT departments.

Integration with Guidewire applications streamlines the referral process from an adjuster to the SIU for case referrals. Reasons for referrals are tracked along with investigation outcomes. As business rules dictate, adjusters can be kept up to date with the status of investigations. Case notes and documents can be transferred between systems, reducing administrative work. Business rules can also provide notifications to alert the appropriate team members when certain actions need to be taken on a case or claim. This results in improved productivity and reduced claim cycle times.

Prelude Software

For over 27 years, Prelude Software's PayPilot® disbursement hub solution has given insurers rapid and robust outbound payment and ancillary processing capabilities to support all types of payments. PayPilot quickly and easily enables payment methods, including MICR check processing, ACH, cards, virtual cards, and related payment-processing functionality (such as reconciliation, positive pay, OFAC scanning, and escheatment). Prelude's solutions enable businesses to better manage all aspects of their enterprise-wide disbursement processes, providing real-time lifecycle management of all outbound payments. With this enterprise-wide hub, businesses have more control in driving efficiencies, best practices, and compliance, providing the flexibility to react to marketplace demands. Join the numerous Guidewire customers that already leverage PayPilot enterprise-wide accelerators to work across core systems to help meet outbound payment objectives.

Prelude Software proudly serves its domestic customer base from its headquarters outside of Boston, Massachusetts, and remote offices located throughout the United States. To learn more, visit www.PreludeSoftware.com.

Quadient (formerly GMC)

Quadient, a Neopost digital company, provides technology that enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our award-winning customer communications management solution—Quadient® Inspire—enables you to get more out of Guidewire InsuranceSuite by increasing the speed, accuracy, and number of channels with which you communicate with your customers, agents, and brokers. Quadient supports thousands of clients and partners worldwide in the financial services, insurance, and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media, and print technologies.

Quadient is proud to partner with Guidewire and is pleased to offer Ready for Guidewire accelerators to integrate Guidewire BillingCenter, Guidewire ClaimCenter, and Guidewire PolicyCenter with Quadient® Inspire. For more information, visit https://www.quadient.com/.

Risk Control Technologies

With more than 100 insurance organizations using its software solutions, Risk Control Technologies (RCT) is the leading provider of end-to-end loss control software in the United States and Canada. RCT helps insurers reduce risk, increase and improve customer engagements, and increase the value that loss control provides to both internal departments and external partners. RCT’s SaaS product approach leverages a single price model, eliminating the cost overrun risks commonly associated with the development, implementation, and support of custom software. With regular enhancements and upgrades delivered free of charge, RCT give you the confidence that you are future-proofing your investment.

By partnering with Guidewire, RCT provides our common clients a seamless experience between underwriting, claims, and loss control. Key modules include planning/managing the consultant’s book of business, offline tablet support, report and letter generation, recommendation management, data mining and reporting, and an insured portal. To learn more, visit www.riskcontroltech.com.

Safelite Solutions

As an industry leader, Safelite Solutions provides comprehensive, end-to-end claims management solutions for more than 200 insurance and fleet clients, including 18 of the top 30 property and casualty insurance companies. From the First Notice of Loss contact to claim completion, reporting, and customer analytics, we are a trusted partner to our clients for glass, auto physical damage, property, digital solutions, and roadside assistance. This combination of innovation and commitment to enhancing the claims experience makes Safelite the preferred choice to support and grow our clients’ businesses.

Safelite Solutions, in partnership with the Guidewire PartnerConnect program, is pleased to offer Safelite Claims accelerators, which result in faster implementation and integration with Guidewire ClaimCenter. With Guidewire, we share more than 15 insurance partners across North America. Our scalable, flexible architecture enables easier integration and supports growth with minimal investment.

SambaSafety

For almost three decades, the insurance industry has partnered with SambaSafety for the insights needed to assess driver risk. More than 5,000 clients rely on SambaSafety to deliver proven solutions, quality data, and analytics products that assist them in understanding and managing driver risk across their book of business—lead, quote, bind, and renew.

Our PolicyWatch™ solution for Guidewire PolicyCenter™ gives insurers a strategic advantage by delivering actionable driver insights that inform quotes and optimize MVR spend, enabling an agent or insurer to use violation data or order MVRs only when violation activity is present. PolicyWatch provides the ability to efficiently configure violation activity triggers and uses advanced rules to prescreen an individual’s violation history for actionable activities that drive premium or identify driver risk. The solution is cost effective when used to inform leads or quotes, helps increase close/bind rates, and delivers on the promise of a more accurate and satisfying consumer purchase experience. Visit www.sambasafety.com.

Shift Technology

Shift Technology delivers AI-native fraud detection and claims automation solutions built specifically for the global insurance industry. Our SaaS solutions identify both individual and network fraud. They also provide contextual guidance to help insurers achieve faster, more accurate claim resolutions. 

Symbility

Symbility (TSX.V: SY) believes in creating world-class experiences that simplify business and improve lives. With a history of modernizing insurance claims solutions for the property and health industries, Symbility has established itself as a partner that puts security, efficiency, and customer experience first. Symbility PROPERTY™ brings smarter thinking to property insurance.

As part of the Guidewire PartnerConnect Solution program, Symbility is collaborating with Guidewire to change the complex world of property claims for the better. Through the use of an accelerator that enables bi-directional data exchange between Symbility Claims Connect® and Guidewire ClaimCenter, we are establishing a more efficient and streamlined process throughout the claims lifecycle. From automating the claim submission-to-assignment process, to collecting updated claim data and completing the settlement, the accelerator will ensure that everyone on both sides of Claims Connect and ClaimCenter has the right data at the right time.

Validus-IVC Ltd

Validus-IVC Ltd was established in May 2007 to provide claims management and analysis services to the UK motor insurance industry. Since then the business has evolved significantly, with our verify™ software technology now providing the platform through which a sizeable volume of third-party motor repair and hire claims are settled annually in the UK and overseas. This cloud-based portal solution helps to streamline the subrogated claims process through the application of rules-based workflow management and data analytics, which provide users on both sides with the visibility they need to support their respective claims management strategies.

From the outset, one simple philosophy has underpinned our success: to provide all our customers with a first-class service by being the best at what we do. Because we seamlessly integrate our product functionality within Guidewire ClaimCenter, we significantly strengthen our ability to achieve that vision by delivering end-to-end process efficiency. As a result, we provide users with the benefit of quicker and simpler implementation programs, which removes a significant amount of operational expense on behalf of our mutual customers. For more information, visit us at www.validus-ivc.co.uk.

Verisk

Verisk is a leading data analytics provider serving customers in insurance, natural resources, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations that are integrated into customer workflows. Headquartered in Jersey City, New Jersey, Verisk operates in 29 countries and is a member of Standard & Poor’s (S&P) 500® Index. Verisk is also part of the NASDAQ-100 Index. In 2017, Forbes magazine named Verisk to its lists of “America’s Best Mid-Size Employers” and “World’s Most Innovative Companies.”

As a long-standing Guidewire partner, Verisk provides integration accelerators for Guidewire InsurancePlatform to give insurers fast, convenient, and cost-effective access to industry-leading data and solutions such as ISO ClaimSearch®, A-PLUS™ Property, A-PLUS™ Auto, and Coverage Verifier℠. For more information, visit www.verisk.com.

Vertafore

Vertafore delivers cloud-based software and services that transform the business of insurance. Our customer base is the largest in the industry, with more than 20,000 agencies and insurers leveragingsolutions that are built on today’s most advanced cloud, mobile, and information technology platforms. We offer the most complete portfolio to drive efficiencies and increase profitability—including agency management, rating and connectivity, content management and workflow, information solutions, and producer lifecycle management. Vertafore has more than 45 years of industry experience and is committed to connecting insurers to agencies while providing innovative ways to reduce friction across the entire distribution chain. Our products facilitated more than 81 million real-time transactions in 2014.

Vertafore is proud to partner with Guidewire to create accelerators that ease insurers’ implementation through TransactNOW. This powerful solution connects agencies with insurance companies’ databases to create more efficient communications, faster access to personal and commercial lines information, shorter transaction-processing times, and more responsive customer service. www.vertafore.com

ACI Worldwide

ACI Worldwide powers electronic payments for more than 5,100 organizations around the world, including the largest financial institutions, intermediaries, and global merchants. These institutions rely on ACI to execute $14 trillion in payments each day by using our electronic bill presentment and payment services. Our comprehensive suite of software solutions—delivered through ACI’s private cloud—provides real-time, immediate payments capabilities and enables the industry’s most complete omnichannel consumer payments experience.

ACI is excited to partner with Guidewire to provide accelerators that bring electronic payment processing to PolicyCenter, BillingCenter, and ClaimCenter. The integrated solution enables consumers to pay their premiums directly to PolicyCenter and BillingCenter using a credit card, debit card, or bank account (ACH) of choice. With the ClaimCenter integration, consumers can receive electronic claim disbursements to a debit card, ACH, or check. The system integration features tokenized financial instruments to ensure PCI compliance, ACH and Card Payment Message Destination for recurring payments, batch processing, and an API integration with ACI payment processing services. For more information, visit http://www.aciworldwide.com/solutions/up-bill-pay-solutions.

Advanced Remarketing Services

Advanced Remarketing Services (ARS) is a technology company focused on the automobile recycling sector. ARS’s primary focus is older, high-mileage, and end-of-life vehicles (ELVs). Our applications for insurance companies manage ELVs directly into the recycling stream through our network of direct buyers instead of the traditional auction.

The Advanced Remarketing Services partnership with Guidewire provides the ELV Express (ELVX) add-on, which enables P&C insurers to address long-standing challenges in the identification and segmentation of low-value and end-of-life vehicles as well as badly damaged and ELV commercial assets. With the ELVX add-on, customers can dispose of salvage units from the primary storage location directly to a purchasing network of licensed recyclers. Using the add-on reduces transportation cost, field charges, claims handling, and cycle time, and delivers higher net recoveries across the board. www.arscars.com

Arity

Arity is a mobility data company with a unique understanding of driving behavior. We use our data to develop technology that’s helping to radically change and greatly improve transportation. Our solutions help companies successfully manage their business through the changes happening in transportation, while preparing them for the future. www.arity.com

Betterview

Betterview exists to make every building and property thoroughly understood by using machine learning to analyze drone, aerial, and satellite imagery along with other property data like historical weather. Betterview’s machine-learning platform has been used by more than 90 insurers and can detect up to 87 issue types, such as hail damage, missing shingles, water ponding, vegetation overhang, swimming pools, and much more. Property underwriters, loss-control specialists, risk engineers, and inspectors use Betterview on the front end to identify and mitigate risk during policy inception and renewal. Claims adjusters and TPAs use Betterview on the back end to document and adjust claims.

Guidewire customers can request and view Betterview data directly in PolicyCenter. This integration is in line with Betterview's goal of providing valuable information to our customers conveniently within their existing workflow. Our joint customers can seamlessly access information about a property’s risk factors, condition, changes over time, and more within their Guidewire applications. They can also order drone-based property inspections when they need additional comprehensive imagery and information. To learn more about Betterview, visit https://www.betterview.net.

Ethos Risk Services

Ethos Risk Services, a global private investigations company, has partnered with the insurance industry since 2006 to eradicate fraud. As an embodiment of our mission statement, Ethos continually invests in systems, technology, and our employees to quickly adapt and innovate within the ever-evolving landscape of claims and insurance technology. Our data integrity, unparalleled security protocols, and advanced performance analytics provide our clients with the most thorough, timely, and cost-effective investigations in the industry.

As a true investigative partner, Ethos is committed to providing clients with industry-leading turnaround times, exceptional customer service, and competitive pricing. To advance that commitment, we’ve partnered with Guidewire to provide the fastest and safest way to submit orders, track progress, and transfer highly sensitive claim data and PII. Our integration with Guidewire InsurancePlatform™ will enable our mutual clients to adapt and succeed in a time of accelerating change. For details, visit http://ethosrisk.com/.

eviid

eviid’s transformative evidential video-reporting tool enables claims professionals and individuals on and off site to capture, validate, share, and access video and other media quickly and easily. Our patented, proven technology turns video and photos captured on smart devices into reliable, verifiable evidence. Underpinning every part of our business is absolute data security. Some of the biggest names in insurance trust us to handle more than 110,000 videos and images every month.

Seamless integration of eviid with Guidewire InsuranceSuite™ video-enables insurance workflows for ClaimCenter users. eviid's enterprise-wide capabilities open up the use of video across the entire claim lifecycle™—from FNOL to resolution. It is the only secure video technology that offers an enterprise-wide video hub. With the eviid integration, InsuranceSuite users can securely and compliantly share and manage video and images for claims internally and across the supply chain. eviid is the only tamper-evident video platform that validates media and tracks subsequent changes. This gives insurers confidence that video and photos offer a full and accurate view of a claim. eviid’s live calling facility enables investigators to conduct interviews as part of the claims process via desktop or mobile video calls in a certifiable and secure process. For details, visit http://www.eviid.com.

Hearsay Systems

Hearsay Systems is reinventing the client experience in insurance with compliant digital communications and workflow solutions. More than 150,000 advisors and agents at the world’s largest financial services and insurance companies leverage Hearsay to engage customers and build stronger relationships that grow their business. The Hearsay Cloud provides agents with real-time, personalized client experiences across the right channel—social, email, texting, and mobile—at the right moment. Built for the enterprise, Hearsay Systems connects data and every client interaction to corporate CRM systems and digital marketing programs—all on a secure, compliant, enterprise-ready platform.

Hearsay’s industry-specific Action Flows automate and guide client engagement to drive business-critical outcomes, focusing on cross-sell, retention, and opportunities to win new business. Action Flows provide one-click actionable suggestions for targeted engagement, which can be triggered from CRM and core systems with pre-built integrations available today for Guidewire InsuranceSuite™. For details, visit https://hearsaysystems.com/.

ISB Global Services

ISB Global Services

ISB Global Services is Canada’s largest supplier of source documents and retrieval services for the P&C claims and underwriting industry. ISB specializes in providing a single source for the information and documentation required during the underwriting and claim handling processes. We are recognized for having extensive in-house experience and expertise in claim handling practices, claim workflow processes, and claim information. ISB is a privately held Canadian company.

The ISB solution helps brokers, underwriters, and adjusters understand the circumstances of a claim, giving them the information they need to a make a better decision. The ISB accelerator for Guidewire ClaimCenter enables users to request a report via API calls. Although the request system is automated, actual report creation is not. These reports are returned by ISB directly to ClaimCenter. Learn more at https://isbglobalservices.com/

Livegenic

Livegenic has been at the forefront of insurance video collaboration since its founding in 2014. With an award-winning mobile and browser-based ecosystem, Livegenic has enabled insurance organizations on six continents to optimize their existing workflows, reduce costs, shorten cycle time, and improve customer satisfaction. The Livegenic suite incorporates a variety of downloadable apps and download-free browser solutions, each specifically designed to support individual workflows from policyholder self-service to professional on-site loss inspection. Customers use these solutions to process claims across dozens of insurance verticals, from Underwriting and Risk Management to Personal Lines—as well as everything in between.

As a Guidewire PartnerConnect™ Solution partner, Livegenic directly integrates its mobile and web platform with Guidewire ClaimCenter™ via the Livegenic Add-on for Claims Collaboration. This enables a seamless exchange of information between ClaimCenter and the Livegenic Platform and provides complete access to all Livegenic mobile solutions. For more information, visit https://www.livegenic.com.

MirrorMe

MirrorMe is transforming the insurance claims process with mobile claim reporting that improves productivity and delivers better decision support at every stage of the claim lifecycle. Insurance teams get the best data at each touchpoint while providing customers with a collaborative experience that builds trust. Serving insurers across North America and Europe, MirrorMe enables fast processing times combined with clear communications to drive customer advocacy and retention.

We are delighted to partner with Guidewire as part of our continued commitment to improving every step of the customer experience. Our Collaborative Claims™ add-on enables desk adjusters to interact with customers through instant, app-free photo claim reporting and live video sharing, while providing transparency through automated notifications. This empowers adjusters to get the right data and evidence from customers and service providers, resulting in efficiently informed decisions and quickly settled claims. To learn more, visit www.mirror.me.

OneSpan

OneSpan

OneSpan enables financial institutions and other organizations to succeed by making bold advances in their digital transformations. We do this by establishing trust in people’s identities, the devices they use, and the transactions that shape their lives. We believe that this is the foundation of enhanced business enablement and growth. More than 10,000 customers, including over half of the top 100 global banks, rely on OneSpan solutions to protect their most important relationships and business processes. From digital on-boarding to fraud mitigation to workflow management, OneSpan’s unified, open platform reduces costs, accelerates customer acquisition, and increases customer satisfaction.

The “OneSpan Sign for Guidewire” accelerator offers e-signatures with Guidewire ClaimCenter and Guidewire PolicyCenter to help make the complex business of P&C insurance simpler and smarter—increasing efficiency, improving underwriting, and sharpening insurers’ competitive edge. Automated workflow rules ensure that the process is 100% digital and accurate, reducing NIGO errors and increasing productivity. Document packages are sent by agents for e-signing directly from ClaimCenter and PolicyCenter and then automatically returned to the Guidewire applications for electronic storage for completely digital, straight-through processing without any manual processing. In addition, OneSpan offers insurers the most comprehensive and secure transactions and electronic evidence in the industry. www.OneSpan.com

Ontellus

Ontellus is a full-service procurer of medical records, wage and employment records, diagnostic imaging files, pharma data, social security records, billing records, and other claims-related data services. As one of the largest records retrieval and claims data services providers in the United States, Ontellus supports all states for all lines of business, including bodily injury, medical malpractice, worker’s compensation, and construction defects. With a significant capability in the California workers’ compensation specialization, Ontellus handles both authorization and subpoena-based retrievals. It provides analytics for claims to help review case records in a logical timeline that dynamically adapts as more records are retrieved. Adjusters can share important, sensitive HIPAA data digitally in the cloud with their legal counsel to support litigated claims.

Insurance claims adjusters and regional CLCs using Guidewire ClaimCenter™ order their claims records from outside the application (typically in an external portal). This often involves logging in and rekeying the claims case data stored in ClaimCenter. Moreover, the external portals are used to check the status of retrieved records and to view those records. The result is that costly workflow processes can jump around. The AddOntellus Add-on for Records Retrieval is integrated directly with ClaimCenter to provide tremendous value for claims departments by creating a streamlined process that provides time savings, single sign-on functionality, and a reduction in errors. www.ontellus.com

Social Discovery

Founded in 2013, Social Discovery Corp is a leading provider of social media background reports to the workers’ compensation industry. We deliver curated and customized reporting to meet customers’ needs regardless of line of business. Because social media reporting and analysis are dynamic and fluid, Social Discovery stays on top of trends and adapts to rapid changes in social media to deliver quality results to our customers, saving them time and money while providing best-in-class social media intelligence. Our approach leverages software with human moderation on every referral, which helps customers mitigate risk factors and combat fraud. There are no shortcuts.

Social Discovery partners with Guidewire to order social media reports without ever having to leave Guidewire ClaimCenter™. All necessary information contained and required in the claim file can auto-populate, additional instructions can be done on screen, and a referral can be submitted much more quickly to enhance user experiences and reduce time. Our reports flow right back into the individual claim file for easy reference. For users of ClaimCenter, this process saves time and administrative burden to submit and retrieve curated social media file requests for claims review. With top insurance companies in the U.S. as our customers, we are committed to delivering the highest quality results in social media reporting at scale to adjusters and SIU professionals. For more information, visit www.socialdiscoverycorp.com.

Truepic

Truepic is a leading photo verification platform. We help insurers establish trust with their customers, streamline interactions, weed out fraud, and reduce costs. Truepic Vision empowers insurers with Virtual Inspection technology that is completely modernized and redefined.

Our Guidewire ClaimCenter add-on enables users to request a trusted, verified Virtual Inspection with Truepic Vision and receive results directly back in ClaimCenter immediately upon completion—often within minutes. You can send a request for photos to your claimant or agent and receive certified photos. The entire customer experience is white-labelled and requires no logins or additional authentication. Using proprietary technology and image forensics, Truepic Vision provides insurers with Virtual Inspection technology that has the same level of trust and authenticity as in-person inspection, but at a fraction of the cost. Photos received are used to assess claims, estimate damage, speed up and reduce claim costs, and improve trust between insurer and customer. For more information, visit www.truepic.com/insurance.

VUE Software

VUE Software is a single scalable platform built from the ground up for insurers, MGAs, FMOs, IMOs, and insurance distributors that have outgrown their current tools and require greater automation for producer administration and sales processes. Founded by CSSI more than two decades ago, VUE Software offers configurable solutions to meet the unique needs of the Life and Annuity, Health, and Property and Casualty markets. The company leads the distribution-modernization movement and gives insurance organizations a solid path to revenue growth and competitive advantage, supporting multiple product types, distribution channels, and hierarchy types. VUE has more than 400 team members focused exclusively on insurance distribution technology and innovation.

VUE Software is the most flexible, scalable, and configurable solution available that seamlessly integrates electronic onboarding, recruiting, compensation management, compliance, producer self-service portals, and integrated analytical tools into a single platform. For more information, visit www.vuesoftware.com.

WeGoLook

WeGoLook is an on-demand global workforce of over 45,000 “Lookers” that specializes in capturing data and performing custom tasks in the field. Fully vetted and equipped with proprietary technology, Lookers are able to capture real-time photos, video, and measurements to support insurers anytime/anywhere.  

The WeGoLook accelerator gives clients the ability to engage WeGoLook’s network directly from Guidewire ClaimCenter™. By dispatching a Looker, claims handlers can obtain claims data and photos in as little as 24 hours for a flat fee. Actionable field data is delivered back into ClaimCenter and can be used to perform damage and liability triage or desk-estimation, thereby reducing resourcing costs and turnaround times for claims settlement.

Zipwhip

Zipwhip empowers more than 10,000 businesses to communicate with their customers in the most effective way possible—text messaging. As the original pioneer of texting for business, Zipwhip has been enabling insurance companies to text using their existing landline phone numbers for more than four years. Zipwhip’s direct network connectivity with wireless operators, its intuitive cloud-based software platform, and an enterprise-grade API mean that businesses can use any computer or mobile device to securely and reliably reach their customers every time.

Zipwhip’s Ready for Guidewire accelerator automatically syncs contact details between platforms and archives conversations (SMS and MMS) into ClaimCenter, ensuring that the conversation history is part of the claim record. Zipwhip for Guidewire is a productivity enhancer by reducing time of first contact, open claims, and increasing customer satisfaction. This simple technology accelerates the claims process for both the insurer and the customer by enabling an easy exchange of information via text. www.zipwhip.com

PartnerConnect | Affiliation

Guidewire has relationships with various industry associations that benefit our customers.

ACORD

ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance industry. ACORD facilitates the development of open consensus data standards and standard forms, and works with its members and partner organizations to drive implementation of those standards. www.acord.org

CSIO

CSIO (Centre for Study of Insurance Operations) is Canada’s technology association of P&C insurers, software providers, and more than 36,000 brokers. CSIO improves the consumer’s ease of doing business within the broker channel by overseeing the development, implementation, and maintenance of technology standards and solutions such as eDocs, My Proof of Insurance eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, an industry-owned platform for the efficient exchange of policy information between partners. To learn more, visit www.csio.com.

DARVA

DARVA gathers together the various stakeholders of the French market for car, home and health insurance. DARVA offers services and innovative fully secure solutions to simplify communications between information systems of insurers and their partners: brokers, independent experts, repair shops, etc. DARVA and Guidewire have partnered to create the necessary interfaces for an optimal, integrated claims management process. www.darva.com

IASA

The Insurance Accounting & Systems Association, Incorporated (IASA) is a non-profit, education association that strives to enhance the knowledge of insurance professionals, and participants from similar organizations closely allied with the insurance industry by facilitating the exchange of ideas and information. www.iasa.org

ISO

ISO is a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information; policy language; information about specific locations; fraud-identification tools; and technical services. In the United States and around the world, ISO helps customers protect people, property, and financial assets. ISO is a member of the Verisk Analytics Family of Companies. www.iso.com

PartnerConnect | Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

Amazon Web Services

Guidewire is a member of APN, the Amazon Web Services partner network. Guidewire works with AWS to host and integrate Guidewire solutions on the AWS platform.  aws.amazon.com/

IBM

Guidewire is an optimized member of the IBM PartnerWorld Insurance Industry Network. Guidewire solutions support a wide range of IBM hardware and software platforms including System p and System x server families, the AIX operating system, Cognos Business Intelligence tools for reporting and WebSphere Application Server. www.ibm.com

Guidewire has now enabled its ClaimCenter solution on the IBM PureApplication System. Optimization on IBM PureSystems empowers our joint customers to realize improved time to value with faster deployment, consolidated servers and application workloads achieve efficiencies in resource usage, improved performance, and reduced system management complexity.

Microsoft

Guidewire works with Microsoft to ensure that Guidewire's products are optimized with Microsoft solutions including SQL Server and geocoding offerings. www.microsoft.com

Oracle

Guidewire is a member of OPN, Oracle's partner network. Guidewire works with Oracle to ensure that Guidewire's products are optimized with Oracle's solutions including Java, WebLogic Server, and Oracle Database offerings. www.oracle.com