Guidewire Cyence for Personal Cyber

Creating proactive customer engagement with on-demand personal cyber security checks

A Rising Risk for Individuals
 

Driven by cyber breach headlines, there is growing awareness of personal cybersecurity risk. Fears are spreading about the implications of cyber-related incidents, such as identity theft, loss of financial credentials, ransomware attacks, and the publication of sensitive private information.

Consumers have expressed increasing interest in having personal cyber insurance coverage or cyber risk services from their insurers—a consumer sentiment that presents tremendous opportunity for insurers to capitalize on.

 

Grow and Differentiate Your Personal Line Business
 

As customers look to their insurers to inform them of emerging risks, most educational content—such as articles and training videos—is fairly static. Guidewire Cyence for Personal Cyber offers customers a more beneficial on-demand live test of their security posture, along with suggestions for improvement.

Guidewire Cyence for Personal Cyber is an easy-to-use, on-demand solution that supports the reduction of cybersecurity risk for individual policyholders. The solution checks up to 15 potential cyber risk sources across the user’s devices, internet connections, and email addresses. In seconds, the user receives a user-friendly health-check report with custom remediation recommendations.

Cyence for Personal Cyber can also be white-label branded with language, logos, and color schemes that suit the branding of the insurer, and it supports translation to many languages.

 

Use Cases and Benefits
 

Cyence for Personal Cyber enables insurers to realize the following advantages:

Differentiate core products
The solution adds a new value proposition to insurers' existing offerings, such as Homeowners, Renters, or General Liability policies.
 
Increase customer engagement
Create proactive touchpoints (such as advertisements or marketing outreach campaigns) to interact with prospects and policyholders​.
Improve individual risk exposure
Thorough security hygiene practices can make an individual less likely to fall victim to malware, phishing, cyber extortion, and identity theft.