ProducerEngage

Empower your agents, brokers, and partners with self-service digital tools for the entire sales and service lifecycle

Guidewire ProducerEngage™ is part of the Guidewire Digital™ family of applications and an integral part of Guidewire InsurancePlatform™. ProducerEngage* gives agents and brokers omnichannel digital access to robust self-service tools and current policy, billing, and claims information so they can foster productive relationships with insurance customers.

Equipping Agents and Brokers to Grow Business
 

ProducerEngage makes it easy for agents, brokers, and business partners to expand their business—and insurers’ businesses—by delivering exceptional sales and service. They can use the application to:

  • Sell and service personal and commercial lines insurance, including Commercial Auto, Commercial Property, Business Owners, and Workers’ Compensation insurance
     
  • Generate quotes quickly with “Two-Phase” quoting that lets insurers prioritize critical quote questions ahead of binding questions to eliminate time wasted on quotes that cannot be bound
     
  • Access up-to-date account activity on quotes, policies, related accounts, billing, and claims information
     
  • Identify and address errors and underwriting issues as they arise in the quote process with helpful error messages, warnings, refer-to-underwriter workflows, and “Knock-Out” alerts if a submission cannot be bound
     
  • Consult a timeline viewer of all policyholder account activity—the same timeline viewer that policyholders and CSRs have so that everyone is in sync
     
  • Submit new claims, specify repair vendors using maps that pinpoint policyholders’ current locations, and track claims progress
     
  • Consult Commissions Reports at both Account and Policy levels with integration with Guidewire BillingCenter™, and track business performance with custom analytics reports when ProducerEngage is deployed with Guidewire InfoCenter™ 9.2

Enabling IT to Support Digital Strategies
 

IT teams can support insurers’ digital strategies with flexible, easy-to-maintain applications that integrate seamlessly with Guidewire InsuranceSuite™. With ProducerEngage, they can:

  • Support omnichannel digital strategies
  • Extend InsuranceSuite capabilities rather than duplicating code
  • Enforce consistent underwriting rules and defined workflows
  • Equip agents and brokers with eye-pleasing, easy-to-navigate applications and achieve consistency across all communication channels
  • Tailor user interfaces to reflect insurer branding
  • Leverage future Guidewire releases, third-party partnerships, and ongoing innovations

*Formerly "Gateway Portal for Agents"