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MiddleOak Selects Guidewire System for Billing Management

MiddleOak Selects Guidewire System for Billing Management

Guidewire BillingCenter® to deliver flexibility and enhanced service levels to agents and policyholders
MIDDLETOWN CT and FOSTER CITY Calif., 22 junho, 2016

MiddleOak®, a provider of Commercial Specialty insurance, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to P/C insurers, today announced that MiddleOak® has selected Guidewire BillingCenter® to manage the company’s billing operations.

Following their successful deployment of Guidewire PolicyCenter® in 2013, MiddleOak® selected BillingCenter in an effort to enhance the experience for agents and policyholders by updating the technology platform supporting its billing operations. MiddleOak will be able to adapt more quickly to meet customer expectations and marketplace changes related to the billing experience. The company will be deploying BillingCenter for its commercial (habitational) lines of business, with deployment expected in the second half of 2017.

“The common architecture and positive experience with the innovation and quality of PolicyCenter were important factors in our selection of BillingCenter,” said Sean Sweeney, Senior Vice President, Information Technology, MiddleOak®. “We look forward to implementing a contemporary billing system offering self-service capabilities that will enhance the billing experience for our agents and policyholders.”

Ultimately BillingCenter will enable MiddleOak® to:

  • Leverage a contemporary platform with self-service components, like online payment, customer billing status, etc.;

  • Reduce maintenance efforts and costs by shifting resources across a complementary technology platform as needed;

  • Provide a more seamless billing process integrated with internal and third party systems; and

  • Improve agent commission processing

“We are honored that MiddleOak® has extended their relationship with us through the selection of BillingCenter,” said Steve Sherry, senior vice president, Worldwide Sales, Guidewire Software. “We look forward to working with them on transforming their billing processes and achieving their agent and customer service goals.”

Sobre os softwares da Guidewire

A Guidewire é a plataforma de confiança das seguradoras gerais para engajamento, inovação e crescimento com eficiência. Combinamos aplicativos digitais, principais, de análise e inteligência artificial para fornecer nossa plataforma como um serviço em nuvem. Mais de 400 seguradoras, desde novatas até as maiores e mais complexas do mundo, operam com produtos Guidewire.

Como parceiro de nossos clientes, evoluímos constantemente para viabilizar o seu sucesso. Temos orgulho de nosso histórico inigualável de implementações, com mais de 1.000 projetos bem-sucedidos, desenvolvidos com o apoio do maior ecossistema de parceiros e equipe de P&D do setor. Nosso marketplace disponibiliza centenas de aplicativos que aceleram a integração, a localização e a inovação.

Para obter mais informações, acesse www.guidewire.com e siga-nos no Twitter: @Guidewire_PandC.

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