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Amica Mutual Insurance Co. Deploys Guidewire Solution for Billing

Amica Mutual Insurance Co. Deploys Guidewire Solution for Billing

Guidewire BillingCenter® is the new platform for mutual insurer’s continuing transformation
LINCOLN R.I. and FOSTER CITY Calif., 20 junho, 2017

Amica Mutual Insurance Co., the oldest mutual insurer of automobiles in the U.S., and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to property and casualty (P&C) insurers, today announced that Amica has deployed Guidewire BillingCenter® to manage its billing operations, including agency and direct bill for all of its lines of business.

Amica selected and deployed BillingCenter as part of its continuing business transformation initiative to modernize its core systems. The company implemented BillingCenter across all personal lines of business and jurisdictions where it does business concurrently. Amica has also been live with Guidewire PolicyCenter® since 2012, and is now a fully deployed Guidewire InsuranceSuite™ customer.

“The successful implementation of BillingCenter is a significant step in our journey to simplify our billing systems and processes on a single platform, and it provides an excellent foundation for the future,” said Roberta Gosselin, senior assistant vice president in Amica’s accounting department. “Leveraging BillingCenter’s flexibility has enabled us to provide a more efficient system and offer the best service possible to our employees and policyholders.”

Greg Calderiso, assistant vice president in Amica’s corporate information systems department, said, “We have already seen benefits since deploying BillingCenter. Real-time processing, ease of use and the speed of making system changes are a few of our overall improvements. We have received positive feedback from our frontline users, who have said that BillingCenter provides enhancements that enable them to deliver fast and accurate service to our customers.”

BillingCenter is allowing Amica to:

  • Deliver on key strategic imperatives to improve employee and customer service;

  • Make system changes to meet changing business and technical requirements;

  • Lower IT costs by consolidating and standardizing billing systems and processes on a common platform;

  • Enhance the security of customer financial information; and

  • Increase business agility by bringing new products and product enhancements to market more quickly

“We congratulate Amica on their successful BillingCenter implementation,” said Mike Polelle, chief delivery officer, Guidewire Software. “We look forward to the exceptional service their employees will be able to provide to their loyal policyholders.”

Sobre os softwares da Guidewire

A Guidewire é a plataforma de confiança das seguradoras gerais para engajamento, inovação e crescimento com eficiência. Combinamos aplicativos digitais, principais, de análise e inteligência artificial para fornecer nossa plataforma como um serviço em nuvem. Mais de 400 seguradoras, desde novatas até as maiores e mais complexas do mundo, operam com produtos Guidewire.

Como parceiro de nossos clientes, evoluímos constantemente para viabilizar o seu sucesso. Temos orgulho de nosso histórico inigualável de implementações, com mais de 1.000 projetos bem-sucedidos, desenvolvidos com o apoio do maior ecossistema de parceiros e equipe de P&D do setor. Nosso marketplace disponibiliza centenas de aplicativos que aceleram a integração, a localização e a inovação.

Para obter mais informações, acesse www.guidewire.com e siga-nos no Twitter: @Guidewire_PandC.

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