COUNTRY Financial Selects Guidewire Solution for Claims Management

COUNTRY Financial Selects Guidewire Solution for Claims Management

Guidewire ClaimCenter™ to help insurance and financial services provider enhance operational efficiencies and enrich user experience
FOSTER CITY Calif., 10 outubro, 2018

COUNTRY Financial, an Illinois-based insurance and financial services provider, and Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon, today announced that COUNTRY Financial has selected Guidewire ClaimCenter™ as its new claims management solution to replace its homegrown system. The company will implement the solution by line of business, beginning with Auto.

“Guidewire’s product maturity, market share and industry-proven track record of successful implementations were important factors in our decision-making process,” said Steve Denault, executive vice president, Enterprise Customer Operations, COUNTRY Financial. “Our customers’ claims experience has always been extremely critical to our value proposition, resulting in high scores in J.D. Power’s annual claims satisfaction rankings. ClaimCenter gives us a modern software technology platform to continue delivering value to our claims organization and enriching the overall experience for our employees and customers.”

Brad Hildestad, chief information officer of COUNTRY Financial, said, “With ClaimCenter, we have a solution that does the heavy lifting for our claims department employees, streamlining and automating time-consuming manual processes and freeing them to focus on serving our customers. ClaimCenter gives us the crucial ability to implement technology changes and access previously unstructured and unusable claims data to reduce leakage and identify fraud quickly and easily.”

Hildestad added, “We will also be able to take advantage of the accelerators available in the Guidewire Marketplace™ to work with InsurTechs currently influencing the claims market that are a part of the industry-leading Guidewire PartnerConnect™ partner ecosystem.”

“We welcome COUNTRY Financial to the Guidewire customer family,” said Steve Sherry, Chief Sales Officer, Guidewire Software. “We are humbled that ClaimCenter will help COUNTRY Financial continue its mission to protect its customers and help meet their financial security needs.”

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A Guidewire é a plataforma de confiança das seguradoras de P/C para engajamento, inovação e crescimento eficientes. Combinamos aplicativos digitais, core, análise de dados e machine learning para oferecer nossa plataforma em um serviço em nuvem. Mais de 540 seguradoras em 40 países, desde novas empresas no mercado até as maiores e mais complexas do mundo, operam com produtos Guidewire.

Como parceiro de nossos clientes, evoluímos constantemente para viabilizar o seu sucesso. Temos orgulho de nosso histórico inigualável de implementações, com mais de 1.600 projetos bem-sucedidos, desenvolvidos com o apoio do maior ecossistema de parceiros e equipe de P&D do setor. Nosso marketplace disponibiliza centenas de aplicativos que aceleram a integração, a localização e a inovação.

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