---
title: "Industry Intel: Claims Triage Guidance"
description: "Industry Intel from Guidewire Analytics increases subrogation recovery, embeds insights, improves claims efficiency, and more. Schedule a demo today."
url: "https://www.guidewire.com/pt/products/analytics/industry-intel.md"
language: "pt"
locale: "pt"
---

# Industry Intel: Claims Triage Guidance

Industry Intel from Guidewire Analytics increases subrogation recovery, embeds insights, improves claims efficiency, and more. Schedule a demo today.

Industry Intel

Pre-built, market validated Intel, embedded directly in your ClaimCenter and InsuranceNow workflows to automate and augment your key decisions for better business outcomes.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/hero-industry-intel--1411x824.png?h=824&iar=0&w=1461)

[Request a Demo](/pt/about/get-in-touch/request-a-demo)

Built on one of the most comprehensive datasets in P&C Insurance, Claims Intel is our first Industry Intel product: designed to provide adjusters with next-best-step recommendations that help them work more efficiently and drive better outcomes.

### Claims Triage

Claims Intel provides insights at first notice and throughout the claims lifecycle, helping insurers to catch complex claims and manage them before they escalate.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab1-v2--1248w.jpg?h=698&iar=0&w=1248)

### Powerful Predictions

Claims Intel is built using massive volumes of pooled, anonymized data representing over $326B+ in DWP, so insurers can be sure they&rsquo;re getting the best predictions possible.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab2-v2--1248w.jpg?h=698&iar=0&w=1248)

### Line of Business Insight

Improve Auto Bodily Injury, Subrogation, and Workers&rsquo; Compensation outcomes with predictive scores tailored to each line of business, helping adjusters segment and prioritize claims.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/products/industry-intel/intel-tab3-v2--1248w.jpg?h=715&iar=0&w=1248)

## Claims Intel empowers P&C insurers to make better claims decisions with intelligent predictions throughout the claims lifecycle.

## Annual Benefit Calculator

To get an estimate of the annual value Claims Intel can provide for your auto book of business, fill out the customer profile and other assumptions.

## See Claims Intel in Action

## Benefits and Features

## Increase Profitability and Improve Loss Ratios

Use data-driven insights at first notice to identify high-severity claims early, proactively manage leakage, and reduce overall claim costs.

## Boost Claims Efficiency and Capacity

Improve claims segmentation and work plan assignment, so simple claims can move through straight-through-processing while adjusters focus their attention on complex, high-impact claims.

## Use Market-Validated Models

Claims Intel is powered by pooled, anonymized industry data representing $326B+ in DWP, giving insurers proven predictive power without having to build models from scratch.

## Unlock Line of Business Insight

Access tailored, purpose-built models for each supported line of business (Personal/Commercial Auto, Workers&rsquo; Compensation) to drive more accurate triage and decision-making.

## Embed Predictive Claims Insights Directly Into Workflows

Claims Intel scores are integrated into ClaimCenter and InsuranceNow through Analytics Manager, surfacing recommendations directly where adjusters and supervisors make decisions.

### Application Marketplace

[Saber mais](https://marketplace.guidewire.com/?_gl=1*8ax4er*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MyRqNTAkbDAkaDA.)

Expanda a funcionalidade do seu sistema e acelere a inova&ccedil;&atilde;o atrav&eacute;s do Guidewire Marketplace. Esta loja de aplica&ccedil;&otilde;es selecionada oferece uma vasta gama de solu&ccedil;&otilde;es Insurtech pr&eacute;-constru&iacute;das e validadas e aplica&ccedil;&otilde;es complementares, permitindo que as seguradoras implementem rapidamente novas capacidades e melhorem as suas ofertas sem os custos de desenvolvimento personalizado.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-1-2.svg?iar=0)

### Documentação

[Saber mais](https://docs.guidewire.com/)

Aceda a um reposit&oacute;rio completo e atualizado de documenta&ccedil;&atilde;o de produtos, guias de implementa&ccedil;&atilde;o e especifica&ccedil;&otilde;es t&eacute;cnicas. Este recurso oficial serve como uma refer&ecirc;ncia inestim&aacute;vel para otimizar a configura&ccedil;&atilde;o do seu sistema, garantir a conformidade e maximizar a utilidade da plataforma ao longo do seu ciclo de vida.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-2-2.svg?iar=0)

### Parceiros de consultoria e tecnologia

[Saber mais](/pt/partners/for-guidewire-partners-partnerconnect/consulting-partners)

Aceda ao ecossistema mais extenso da ind&uacute;stria de parceiros de tecnologia e consultoria certificados. Estes consultores de confian&ccedil;a aceleram a implementa&ccedil;&atilde;o, facilitam o dimensionamento inteligente e garantem a entrega confiante das suas iniciativas de moderniza&ccedil;&atilde;o de sistemas centrais desde o primeiro dia, alavancando metodologias comprovadas.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-3-3.svg?iar=0)

### Recursos para programadores

[Saber mais](/pt/developers/developer-resources)

Capacite as suas equipas de TI e integradores com ferramentas de programador robustas, SDKs abrangentes e documenta&ccedil;&atilde;o de API. Estes recursos facilitam a personaliza&ccedil;&atilde;o profunda e a integra&ccedil;&atilde;o perfeita com a sua arquitetura empresarial existente, garantindo que a Guidewire se adapta precisamente aos seus requisitos de neg&oacute;cio exclusivos.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-4-2.svg?iar=0)

### Comunidade de clientes e grupos de colaboração

[Saber mais](https://community.guidewire.com/s/group/CollaborationGroup?_gl=1*1myrjuh*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MCRqNTMkbDAkaDA.)

Junte-se a uma comunidade global vibrante de clientes da Guidewire para partilhar as melhores pr&aacute;ticas, trocar informa&ccedil;&otilde;es e colaborar em solu&ccedil;&otilde;es com colegas que enfrentam desafios semelhantes. Esta intelig&ecirc;ncia coletiva acelera a inova&ccedil;&atilde;o e promove um caminho partilhado para o sucesso.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-5-3.svg?iar=0)

### Eventos da Guidewire

[Saber mais](/pt/about/events)

Conecte-se com especialistas, clientes e l&iacute;deres do setor da Guidewire em encontros globais, como as Guidewire Connections, os F&oacute;runs de Seguros e os F&oacute;runs de Programadores. Os nossos eventos ligam uma ind&uacute;stria mundial a perspetivas locais e oferecem acesso direto a tend&ecirc;ncias emergentes, solu&ccedil;&otilde;es pr&aacute;ticas e colabora&ccedil;&atilde;o entre pares. Concebidos como espa&ccedil;os de confian&ccedil;a para trocar ideias e refor&ccedil;ar conhecimentos, criam conhecimentos e perce&ccedil;&otilde;es que ajudam os nossos clientes a navegar na mudan&ccedil;a e a moldar as suas estrat&eacute;gias com confian&ccedil;a.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-6-2.svg?iar=0)

### Confiança e segurança

[Saber mais](/pt/resources/help-and-support/trust-and-security)

Opere com confian&ccedil;a numa plataforma constru&iacute;da com base em protocolos de seguran&ccedil;a rigorosos e nas melhores pr&aacute;ticas do setor. A Guidewire d&aacute; prioridade &agrave; privacidade dos dados, &agrave; conformidade regulamentar e &agrave; resili&ecirc;ncia do sistema, fornecendo a confian&ccedil;a fundamental necess&aacute;ria para gerir informa&ccedil;&otilde;es sens&iacute;veis dos segurados e opera&ccedil;&otilde;es comerciais cr&iacute;ticas.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-7-2.svg?iar=0)

### Suporte, educação e formação

[Saber mais](https://education.guidewire.com/)

Maximize o seu investimento com o suporte dedicado da Guidewire, garantindo a estabilidade operacional cont&iacute;nua e a resolu&ccedil;&atilde;o r&aacute;pida de problemas. Programas de educa&ccedil;&atilde;o abrangentes e curr&iacute;culos de forma&ccedil;&atilde;o especializados capacitam as suas equipas, desde utilizadores de neg&oacute;cios a especialistas t&eacute;cnicos, a dominar as capacidades da Guidewire e a impulsionar resultados de neg&oacute;cios ideais.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-9.svg?iar=0)

## A Guidewire é uma experiência conectada

Tudo o que precisa para prosperar num cen&aacute;rio de seguros em constante mudan&ccedil;a. Desde aplica&ccedil;&otilde;es selecionadas a parceiros de confian&ccedil;a, forma&ccedil;&atilde;o e colabora&ccedil;&atilde;o com o setor, a Guidewire liga tudo num s&oacute; lugar.

### How much can Claims Intel realistically improve my loss ratio?

On average, our customers see improvements of up to **52 basis points (bps)** in their loss ratio for Personal/ Commercial Auto and approximately **27 bps** for Workers&rsquo; Compensation. For a regional carrier with a $350M book of business, this typically translates to **$1.7M&ndash;$2M** in **annual savings** by catching "severity surprises" early and helping teams focus their efforts where it matters most.

### How quickly will we see a return on investment (ROI)?

Claims Intel is designed to deliver value quickly. Because the models are pre-built and embedded directly into your existing Guidewire workflow, most insurers can begin using these insights in weeks. Improvements in triage accuracy often become visible within the first quarter of use.

### Will this replace my experienced adjusters?

Not at all. We view Claims Intel as a "Digital Mentor." It&rsquo;s designed to handle the "noise," automatically separating  straightforward claims from complex ones, so your senior adjusters can focus their expertise on the files that truly require it.

### How much IT effort is required to "embed" these analytics?

The IT effort is minimal. Unlike generic ML vendors that require complex API integrations and custom UI work, Claims Intel is a "low-code" solution native to the Guidewire platform. Insights appear inside the screens your adjusters already use in ClaimCenter and InsuranceNow, so there&rsquo;s no need to "swivel-chair" between different systems.

### Which lines of business and use cases are currently supported?

We currently offer predictive scores for Personal/Commercial Auto Bodily Injury, Auto Collision, and Workers&rsquo; Compensation in the US market.

### How granular is the data used to build Claims Intel models?

Claims Intel uses a wide variety of factors to build our models. For example, to build our predictions for Personal/Commercial Auto Bodily Injury Severity, we consider factors like claimant age, severity of accident, cause of accident, type and weight of vehicles involved, nature of reported injuries, and many other signals that help identify potential severity early.

### What’s the difference between Industry Intel and Claims Intel?

Industry Intel is a family of products built on massive volumes of pooled, anonymized data. Claims Intel is the first product in that family that offers pre-built scores that guide next-best-step recommendations across several claims use cases.

## Frequently Asked Questions

### 300+

Bright Sky 700

customers in 14 countries. Guidewire Analytics customers are making the world more insurable by turning their systems of record into systems of insight.

### $50M

Bright Sky 900

annual R&D investment. 100+ R&D employees with expertise in actuarial and data science, machine learning, and predictive modeling, supported by an experienced client services team.

### 26M+

Bright Teal

claims feed the Guidewire Data Cooperative that power the scoring models. The Data Cooperative is open to all and is growing – and with the rising volume of data, insights are becoming more powerful.

## Learn More About Industry Intel

Request a call, schedule a demo, or ask a question.

Data Sheet

## More Resources

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/about-us/press-center/logo-guidewire--560w.jpg?h=320&iar=0&w=560)

[Claims Intel Data Sheet](https://explore.guidewire.com/c/claims-intel-data-sheet?x=F7orBi)

[See All Resources](/pt/resources)
