---
title: "Trust and Security"
description: "Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more."
url: "https://www.guidewire.com/pt/resources/help-and-support/trust-and-security.md"
language: "pt"
locale: "pt"
---

# Trust and Security

Guidewire is committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements. Learn more.

Trust and Security

At Guidewire, we know you trust your customer data with us. It is a centerpiece of our core value of integrity, which is why we’ve designed Guidewire Cloud with security and data privacy protection across all aspects of our service. We’re relentlessly committed to protecting our P&C customers’ data and ensuring that we help meet their compliance and regulatory requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/hero-product--800x420.jpg?h=420&iar=0&w=786)

[Check Status](https://status.guidewire.com/)

Our commitment to building customer trust is demonstrated through a comprehensive set of compliance certifications and attestations.

## Security and Compliance

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/security-and-compliance-image.png?h=649&iar=0&w=648)

We understand that our customers rely on us to protect their sensitive data and that’s why security is at the heart of what we do.

Security

We're committed to maintaining the security and privacy of our customers' data by earning their trust through transparency in our practices and compliance with relevant laws, regulations, and industry standards.

Compliance

For additional information, including policies and industry-standard questionnaires, please refer to our trust profile on ![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/logo-whistic--160x48.jpg?h=48&iar=0&w=160)

[View Profile](https://public-profile.whistic.com/55ebe1b8-59fd-47a0-a2a2-6c5c830b2245)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-heart-check--446x315-sm.png?h=315&iar=0&w=446)

## Security

We’ve assembled these resources to demonstrate to our P&C insurance customers how we secure our environment(s), our platform, and the practices we use to build secure products.

**Resources:

[https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)**[Understand how we approach security in Guidewire Cloud](https://developer.guidewire.com/how-we-approach-security-in-guidewire-cloud-part-1/)

[Access tools to ensure consistent delivery quality](https://docs.guidewire.com/security/)

[View our Vulnerability Disclosure Policy](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

[Read our policy for details on how to report a vulnerability](https://www.guidewire.com/contact-us/vulnerability-disclosure-policy/)

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-technology-privacy--446x315-sm.png?h=315&iar=0&w=446)

## Compliance

We encourage customers to review our compliance certifications, attestations, and penetration test summary reports.

**Resources:**

****[SOC1 & SOC2 Type 2 Reports](https://community.guidewire.com/s/topic/0TO3n000000eyvKGAQ/soc-reports?language=en_US)

[SOC Bridge Letters](https://community.guidewire.com/s/topic/0TO3n000000eyvZGAQ/soc-bridge-letters?language=en_US)

[ISO 27001 Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvPGAQ/iso-27001?language=en_US)

[PCI DSS](https://community.guidewire.com/s/topic/0TO3n000000eyvLGAQ/pci-dss?language=en_US)

[External Security Assessments](https://community.guidewire.com/s/topic/0TO3n000000ezN4GAI/external-security-assessments?language=en_US)

## Our Commitment: Protecting Data Privacy for Our Customers

Guidewire is committed to the protection of our customers’ data. We ensure the privacy requirements of our customers and their customers’ data are met.

We follow essential privacy principles in our services as a commitment to our customers to safeguard and responsibly process their data as contractually permitted.

### Image Waterfall Slide 1 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-privacy--480w.png?h=480&iar=0&w=480)

## Privacy as a Commitment

We know that our customers are trusting us with their data and we take that responsibility seriously in order to protect personal data and meet data privacy requirements.

### Image Waterfall Slide 2 -1

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/icon-trust--480w.png?h=480&iar=0&w=480)

## Partners in Trust

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-check-badge--446x315-sm.png?h=315&iar=0&w=446)

## ISO 27701 Certification

[View the Certification](https://community.guidewire.com/s/topic/0TO3n000000eyvUGAQ/iso-27701?language=en_US&_gl=1*1vqis99*_ga*MTIwMTU4NTUyNy4xNjYxNzkyNjgy*_ga_LN5WM89V7V*MTcxMDE5NjMxMC40OC4xLjE3MTAxOTcwNzcuNjAuMC4w)

As a commitment to our customers, we’ve obtained and continue to follow the principles of this standard as a data processor. The certification provides the requirements and guidelines for implementation and continuous improvement of an organization’s Privacy Information Management System (PIMS) as an extension to ISO/IEC 27001.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/trust-compass--446x315-sm.png?h=315&iar=0&w=446)

## Customer Commitment

A key privacy fundamental at Guidewire is to ensure we provide transparency on the processing and protection of your customer data. We make contractual commitments to you which describe our privacy and security obligations for the protection of your data within the services and products we deliver. Additionally, we make commitments to you to ensure our sub-processors have implemented technical and organizational measures to meet privacy and security requirements.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/resources/trust-and-security/messages-bubble-square-warning--446x315-sm.png?h=315&iar=0&w=446)

## Third Party Requests for Data

We know how important the customer data is that you entrust to us, and believe that any government request for data should be directed to the customer who owns and controls that data. We are committed to assisting you with Third Party requests for your data, following processes in a timely manner.

### Application Marketplace

[Saber mais](https://marketplace.guidewire.com/?_gl=1*8ax4er*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MyRqNTAkbDAkaDA.)

Expanda a funcionalidade do seu sistema e acelere a inovação através do Guidewire Marketplace. Esta loja de aplicações selecionada oferece uma vasta gama de soluções Insurtech pré-construídas e validadas e aplicações complementares, permitindo que as seguradoras implementem rapidamente novas capacidades e melhorem as suas ofertas sem os custos de desenvolvimento personalizado.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-1-2.svg?iar=0)

### Documentação

[Saber mais](https://docs.guidewire.com/)

Aceda a um repositório completo e atualizado de documentação de produtos, guias de implementação e especificações técnicas. Este recurso oficial serve como uma referência inestimável para otimizar a configuração do seu sistema, garantir a conformidade e maximizar a utilidade da plataforma ao longo do seu ciclo de vida.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-2-2.svg?iar=0)

### Parceiros de consultoria e tecnologia

[Saber mais](/pt/partners/for-guidewire-partners-partnerconnect/consulting-partners)

Aceda ao ecossistema mais extenso da indústria de parceiros de tecnologia e consultoria certificados. Estes consultores de confiança aceleram a implementação, facilitam o dimensionamento inteligente e garantem a entrega confiante das suas iniciativas de modernização de sistemas centrais desde o primeiro dia, alavancando metodologias comprovadas.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-3-3.svg?iar=0)

### Recursos para programadores

[Saber mais](/pt/developers/developer-resources)

Capacite as suas equipas de TI e integradores com ferramentas de programador robustas, SDKs abrangentes e documentação de API. Estes recursos facilitam a personalização profunda e a integração perfeita com a sua arquitetura empresarial existente, garantindo que a Guidewire se adapta precisamente aos seus requisitos de negócio exclusivos.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-4-2.svg?iar=0)

### Comunidade de clientes e grupos de colaboração

[Saber mais](https://community.guidewire.com/s/group/CollaborationGroup?_gl=1*1myrjuh*_gcl_au*MTcxMzgxMjg1My4xNzQ4ODc4NDU1*_ga*NjgzODU2NzgzLjE3MzY1NDExODU.*_ga_LN5WM89V7V*czE3NTUwMTY0NDUkbzc2NiRnMSR0MTc1NTAxNzc5MCRqNTMkbDAkaDA.)

Junte-se a uma comunidade global vibrante de clientes da Guidewire para partilhar as melhores práticas, trocar informações e colaborar em soluções com colegas que enfrentam desafios semelhantes. Esta inteligência coletiva acelera a inovação e promove um caminho partilhado para o sucesso.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-5-3.svg?iar=0)

### Eventos da Guidewire

[Saber mais](/pt/about/events)

Conecte-se com especialistas, clientes e líderes do setor da Guidewire em encontros globais, como as Guidewire Connections, os Fóruns de Seguros e os Fóruns de Programadores. Os nossos eventos ligam uma indústria mundial a perspetivas locais e oferecem acesso direto a tendências emergentes, soluções práticas e colaboração entre pares. Concebidos como espaços de confiança para trocar ideias e reforçar conhecimentos, criam conhecimentos e perceções que ajudam os nossos clientes a navegar na mudança e a moldar as suas estratégias com confiança.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-6-2.svg?iar=0)

### Confiança e segurança

[Saber mais](/pt/resources/help-and-support/trust-and-security)

Opere com confiança numa plataforma construída com base em protocolos de segurança rigorosos e nas melhores práticas do setor. A Guidewire dá prioridade à privacidade dos dados, à conformidade regulamentar e à resiliência do sistema, fornecendo a confiança fundamental necessária para gerir informações sensíveis dos segurados e operações comerciais críticas.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-7-2.svg?iar=0)

### Suporte, educação e formação

[Saber mais](https://education.guidewire.com/)

Maximize o seu investimento com o suporte dedicado da Guidewire, garantindo a estabilidade operacional contínua e a resolução rápida de problemas. Programas de educação abrangentes e currículos de formação especializados capacitam as suas equipas, desde utilizadores de negócios a especialistas técnicos, a dominar as capacidades da Guidewire e a impulsionar resultados de negócios ideais.

![](https://edge.sitecorecloud.io/guidewiresodb06-guidewire0f2e-productioncd91-5186/media/images/ecosystem/ecosystem-icon-9.svg?iar=0)

## A Guidewire é uma experiência conectada

Tudo o que precisa para prosperar num cenário de seguros em constante mudança. Desde aplicações selecionadas a parceiros de confiança, formação e colaboração com o setor, a Guidewire liga tudo num só lugar.

## Learn More About Trust and Security

Request a call, schedule a demo, or ask a question.