CLARA analytics

CLARA analytics improves claims outcomes in commercial insurance with easy-to-use AI. The company’s product suite applies image recognition, natural language processing, and other AI-based techniques to unlock insights from medical notes, bills, and other documents surrounding a claim—and then generate predictions to help adjusters take action, including identifying optimal care providers, minimizing litigation risk, selecting optimal attorneys, and settling claims smartly.

ACD

With award-winning auto claims technology and services, ACD delivers the leading virtual claims workflow platform to automobile and commercial insurers, TPAs, fleet administrators, and self-insureds. Our Touchless Triage™—three methods of vehicle inspection including photo estimating, in-person reviews, and desk reviews—was the first such offering in the market. From the start, a claim is put into the right hands for the right outcome. ACD unifies the auto claims process through human-centered communication and transparency to drive efficiency for adjusters.

Genpact

Genpact drives digital-led innovation and digitally enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Fortune Global 500 companies. As insurers build ecosystems that connect intelligent and intuitive data analysis into their operations, Genpact helps insurers transform their business processes using digital tools to optimize the balance between customer satisfaction, accurate claims assessment, and loss adjusting expenses.

Visual Software

Millions of commercial workers’ compensation and general liability policies for hundreds of insurance companies are audited annually via Visual Software’s suite of premium audit insurance software. These products manage voluntary audits completed by the policyholder online, telephone audits done over the phone with the policyholder, and physical audits completed by an auditor onsite at either the policyholder’s location or their accountant’s office. Visual Software plays a key role in helping hundreds of insurers finalize billions of dollars in insurance premiums every year.

Split Limit Studios

Split Limit Studios is the leading provider of pay-as-you-go billing solutions for workers’ compensation. Our signature SaaS product, TRUPAY®, enables the automatic payment of insurance premiums each payroll period. Using real-time payroll data provided by the payroll company or the policyholder, TRUPAY calculates workers’ compensation premiums based on current insurer rates, invoices the policyholder, and collects the premium via ACH.

Talage

Talage develops digital distribution software that transforms the commercial insurance quoting process for agents and insurers. When working with Talage, insurance companies can provide their agents with custom online applications that they can market directly to businesses via their website, social media, email, and other digital channels.

ABI Document Support Services

ABI Document Support Services is a nationwide provider of records retrieval, subpoena preparation, document management, and technology services for the legal and insurance industries. Offering the largest network of field support professionals, ABI annually produces more than 1.1 million record requests.

Medallia

Medallia provides the leading SaaS platform for enterprise customer experience (CX) management across all touchpoints of the customer journey, including call centers, sales channels, digital, and more. Medallia is recognized by analysts for having one of the most scalable, operational, and comprehensive CX signal capture platforms. Many of the largest insurance companies in the world use our platform to capture and analyze satisfaction signals from customers, take immediate action to keep them happy, and thereby improve retention and profitability.

handdii

handdii is a three-sided marketplace platform that simplifies the small-value property claims process by connecting insurers, policyholders, and contractors. Through smart workflows that help to facilitate job scoping, scheduling, reporting, and invoicing, handdii enables contractors to more easily complete the data-capture requirements of the insurance industry. handdii ensures that the repair process is transparent to the insurer as well as to the property owner, bringing this ecosystem together in a way that meets the needs of the insurer while producing happy customers.

Veracity Research Company

VRC Investigations offers solutions for insurance defense and corporate investigations delivered by the nation’s largest team of experts based throughout the United States. Clients benefit from our use of the latest technologies, proprietary investigative management software, the highest data security, and innovative investigative services for insurance and corporate programs. Since 1995, VRC has been an industry leader in investigative management, fraud abatement, regulatory compliance, and vendor management platforms.

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