Make Insurance Convenient

With Guidewire as its platform, CAA was able to create a pay-as-you-go solution that makes insurance more convenient for its customers.

Deliver smart, simple experiences that meet your customers where they are.

  • Omnichannel customer interaction

    Empower customers to start a claim online, complete it over the phone, and everything in between. Give them the same smooth, consistent experience for policy and billing interactions. 

  • 360° view of your customer 

    Ensure a complete customer view informed by a purpose-built P&C data platform.    

  • Reliable, “anytime” insurance lifecycle support

    Give your customers easy, straightforward access to complete every journey at any time. Deliver across billing, quoting, claim filing, and more.  

We’ve seen an increase of about five points in our customer retention. With InsuranceNow, our agents are able to interface with us the way they want to.

Gary Ouellette

Executive Vice President

Union Mutual

Quoted person