Guidewire - Deliver Service Excellence
Deliver Service Excellence
Outperform customer expectations at every opportunity
Rich customer profiles
A comprehensive view of the customer powered by robust data sources and third-party integrations.
Omnichannel customer journeys
Deliver premium service across digital, voice, and offline touchpoints.
Implement, revise, perfect
Leverage straightforward tools to continuously refine and improve processes.
Deliver Service Excellence with Guidewire for Salesforce
Enable a unified and holistic customer view with the industry-leading P&C platform and the #1 global CRM solution.
We now have 19% of our FNOL going through the online channel. That’s better than we expected. Customers are enjoying using the online FNOL, and customer satisfaction scores are higher than 80%.
Gary Eastwood
Chief Information and Technology Officer
ICBC
ICBC