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Guidewire - Deliver Service Excellence

Deliver Service Excellence

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Outperform customer expectations at every opportunity

  • Rich customer profiles

    A comprehensive view of the customer powered by robust data sources and third-party integrations.

  • Omnichannel customer journeys image

    Omnichannel customer journeys

    Deliver premium service across digital, voice, and offline touchpoints.

  • Implement, revise, perfect image

    Implement, revise, perfect

    Leverage straightforward tools to continuously refine and improve processes.

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Deliver Service Excellence with Guidewire for Salesforce

Enable a unified and holistic customer view with the industry-leading P&C platform and the #1 global CRM solution.

Uncover unified, holistic views

We now have 19% of our FNOL going through the online channel. That’s better than we expected. Customers are enjoying using the online FNOL, and customer satisfaction scores are higher than 80%.

Gary Eastwood

Chief Information and Technology Officer
ICBC
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