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Mike Burn wrote a great blog post entitled What Live is, is not important. Why we built it, is.”  It’s a great read on what our thought process was when we built Live. It resonated with me, but left me wanting more.... Read More >
No matter the language, knowing where your customers are is essential – whether you’re writing their policy or handling their claim. When you know where they are you can direct them to the right services and the right services to them, you can perform a proper investigation and you can aggregate data and analyze collective risk.... Read More >
When we embarked upon building what eventually became known as Guidewire Live, we started with our customers. What problems were they struggling with and what unique assets could we bring to bear to help them solve those problems? We didn’t think a lot about what to call it or what category it fit into. But naturally, people asked and so we needed to come up with some answers: It’s a network. It’s a hosted platform of apps. It’s a community of insurers.... Read More >
Big data is like toilet paper. One-ply, two-ply, single roll, double roll, ultra roll – lots of choices and no humanly comprehensible way to make an honest comparison. Every package says it’s the biggest and the softest. So much confusion for such a mundane task. It’s a microcosm of our problem with big data, isn’t it? Every day, for even the smallest decisions, we’re overwhelmed with data.... Read More >
“She is frequently kind And she's suddenly cruel She can do as she pleases She's nobody's fool But she can't be convicted She's earned her degree…” -          Billy Joel, American singer/songwriter... Read More >