As we prepare for our July 4th celebration, I recently purchased firecrackers and was reading the instructions on the back of the label; Light, then get away. One might consider this an example of unnecessary instructions, but that would assume that the user of the firecrackers is product domain knowledgeable before first operation. If not, then those instructions are vital for successful operation.... Read More >
The complexity of modern property and casualty core systems can seem daunting. While the business value being delivered is quite high, it comes at the cost of inherent complexity needed in the core system as well as the integration and communications between systems. As a result, one of the critical aspects of software evaluation has nothing to do with functional capability, but instead how the application support team can keep the system performing at a high level.... Read More >