implementation

Jan
16
2017

Data drives the digital age! Insurance carriers are realizing the benefits of the Big Data movement. Data provides a 360-degree view of the customer, feeds reporting and predictive analytics, and drives real-time business decisions. So why isn’t it also driving the strategy for implementing claims applications?

Dec
09
2016

Many of Guidewire’s customers choose to take advantage of On Demand Consulting, our offering that provides remote support and guidance post-implementation, without the added costs inherent withon-site support. These customers depend on On Demand Consulting because our experts bring deep, broad-based knowledge of all Guidewire products and integrations.

Oct
20
2016

Earlier this month, users of Guidewire Underwriting Management (formerly FirstBest UMS) gathered in historic Newport, RI for three days of underwriting technology discussion, idea sharing, and an official welcome to the Guidewire family.

Jul
18
2016

Every insurer wants (needs?) a robust, mobile-friendly, online presence. After Steve Jobs introduced the first iPhone in 2007, insurers worldwide realized that mailing documents, personal lines agents and enlarging call centres would soon become as legacy as their decades old core systems. The new generation of customer base expects (demands?) to store and organize their “life” on an abstract cloud. They also expect new, light-structured apps to support them.

Jun
28
2016

The project kick-off meetings are in diary. Your systems integrator and Guidewire consultants are booked. You have seconded internal team members for your new implementation. The scene is set for your Guidewire implementation.

Apr
19
2016

If you build it, they will use it.  Won’t they?

Implementing and managing core systems is an amazing feat of balance. Even with clear mandates and best intentions teams have conflicting opinions of how to optimize their processes. Each data field, mouse click, list value, and business rule needs to be assessed against trade-offs of quality, user experience, and processing efficiency. Each user views the workflow and processes slightly differently.

Nov
13
2015

In this Guidewire Smart Approach blog article, I am going to talk to you about two key practices that I feel are paramount in lowering your overall total cost of ownership (TCO). Lowering implementation timelines, and thus a customer’s TCO, is a topic we take very seriously in Guidewire Professional Services, and we are committed to working with our customers to achieve this together in our software implementations.

Oct
01
2015

“Business and IT must be aligned for your software implementation to succeed.” How often have you heard that old truism?  But on most projects, that really means, “The business should clearly articulate what it wants, then twiddle its thumbs while IT does the hard work.” And that makes sense when the key difficulties are all about the code: APIs, integrations, configuration, etc. But what if the tougher issues are really for the business side to resolve?

Apr
01
2015

I love golf. So much so that my wife often questions my sanity. It’s my favorite sport to play and watch, but the latter only when I’m already sleepy and not playing golf. Why do I bring this up in a Guidewire blog? Golf holds a lot of similarities to building product, any kind of product, whether it’s a software product or an insurance offering. 

There are different aspects to both that hold key similarities. For simplicity, let’s break down building product into three buckets:

May
27
2014

At Guidewire we use major releases (which are numbered 8.0.0, 9.0.0, for example) of our products to roll out important new features, improvements in integration capabilities, support for newer versions of other technologies in the stack (application servers, database, etc.), among many other benefits.

Dec
18
2013

A frequent question that arises when planning any large IT project:

“How do I manage the dependencies between all of this integration work going on at the same time?”

Jul
03
2013

Guidewire Software products deliver working software out-of-the-box based on Property/Casualty insurance best practices that provide real business benefits with little configuration. But a key feature of Guidewire’s platform and products is that they are designed to be flexible. That flexibility can enable you to extend base product features or design completely new features strategic to the way they do business. But, how much time and money should you invest in changing the product?

Apr
11
2013

In this Guidewire Smart Approach Blog post, I am going to talk about a very important person that you probably don’t think about when you are planning or executing your Guidewire implementation project. This person is what I call, “The Protagonist”. The Protagonist is a customer resource that embraces Guidewire systems and the change they will bring to your organization.

Apr
08
2013

In this installment I am taking a departure from my normal, "Keys to Success," thread and instead providing a glimpse into the concept of the Implementation Workshop which we (Guidewire) use when working with insurers looking to replace their core systems.

Apr
04
2013

I was recently working with one of the people responsible for a large Guidewire program. Their responsibility included keeping the team on track throughout an implementation project. As part of this work, we (Guidewire) made several recommendations that are intended to maintain momentum and lead to a healthy project assessment.

Aug
27
2012

This is the first in a series of blog posts about our experiences adopting agile methodology in the context of sales and marketing. This series will talk about process, tools, and how the team has benefited.

Since joining Guidewire about a year ago, I have had the privilege of hearing from many of our customers about how agile methodology has transformed how they run IT projects. A typical customer experience goes like this:

Aug
13
2012

You’ve got funding and approval for your core system project, you’ve been exposed to Guidewire products and methodology, and you’ve got a firm grasp on your project scope through completion of the Inception Phase. Now, you’re ready to enter arguably the most exciting phase of the project – the Implementation Phase.