insurance

Carriers offer consumers different options for obtaining an estimate on their damaged property. In the past, options have included drive-in and body shop inspections for vehicles and field appraisals for non-drivable vehicles and property. A trend that is gaining traction in our industry is visual-based estimating. This blog miniseries will focus on different vendor approaches to empowering the field and consumer with smart devices to estimate damaged property.... Read More >
The best days are ahead of us…. This was a key tenet of John O'Leary's keynote presentation at this year's IASA Annual Conference and Business Show in Phoenix, Arizona. It was just one of many sessions featured in the OnPOINT executive education program. OnPOINT was an exclusive event for C-suite executives, held within the broader IASA conference, and designed around the themes of educate, inspire, and motivate.... Read More >
Insurers today face significant challenges to consistent and profitable growth. Foremost among these is the increasingly higher expectations of today’s insurance customer. Accustomed to the personalized and responsive service delivered by digital native brands like Amazon and Uber, insurance customers now expect efficient and personalized experiences from insurers.... Read More >
“Gig economy” is a buzzword in nearly every industry at the moment, and insurance is no different. For insurers, particularly Workers’ Compensation insurers, the nontraditional employees making gig work their primary source of income and the companies that employ them present a new frontier.... Read More >
It’s generally understood that agents prefer to work with insurers that are easy to do business with. This typically leads to more business and can establish an insurer as the agents’ “insurer of choice.”... Read More >
Sure, many people’s accomplishments can look good on paper. Then there are those people who, after talking to them, excite you, motivate you, and just get you pumped to take on your challenges. Laura Drabik, Group Vice President of Business Innovation at Guidewire, is one of those people for me.... Read More >
Even within P&C Commercial lines, Workers’ Compensation insurance is a unique niche. The stakes, if not higher, are at least different when you’re insuring not buildings and vehicles but human beings. People. Can you imagine a more unpredictable risk, or one that contributes in more ways to your success? ... Read More >
Every year, insurers adopt initiatives to replace either their entire policy administration suite or only certain components of it. Most of them go through the detailed steps of vendor selection, analyst research, cost/benefit analysis, total cost of ownership analysis, and other procedures that are important to executives. However, even after ensuring that all safety-nets are in place, only a few of those projects become successful. Many more are challenged by cost and time overruns. ... Read More >
This is the final blog in my EMEA insurtech miniseries highlighting unique innovators in the European insurance industry. Enjoy! ... Read More >
Cyber attacks have become the most prominent threat or disruption to business entities in recent years. Corporate entities are concerned about damages to their brands, the stability of revenues, and the safety and privacy for their employees and customers because criminals have become more sophisticated at figuring out standardized security and evading defenses. Specifically, cyber attacks present unprecedented challenges to 21st century enterprises because of the speed of occurrence and severity of damage, along with the enterprise’s vulnerability to keep up with the evolving complexity and volume of cyber threats. ... Read More >

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