methodology

Every insurer wants (needs?) a robust, mobile-friendly, online presence. After Steve Jobs introduced the first iPhone in 2007, insurers worldwide realized that mailing documents, personal lines agents and enlarging call centres would soon become as legacy as their decades old core systems. The new generation of customer base expects (demands?) to store and organize their “life” on an abstract cloud. They also expect new, light-structured apps to support them.... Read More >
The project kick-off meetings are in diary. Your systems integrator and Guidewire consultants are booked. You have seconded internal team members for your new implementation. The scene is set for your Guidewire implementation.... Read More >
In this installment of "Keys to Success," I explore the concept of attempting to predict how users will utilize Guidewire InsuranceSuite and recommendations for process design and workflow.... Read More >
In this Guidewire Smart Approach Blog post, I am going to talk about a very important person that you probably don’t think about when you are planning or executing your Guidewire implementation project. This person is what I call, “The Protagonist”. The Protagonist is a customer resource that embraces Guidewire systems and the change they will bring to your organization.... Read More >
In this installment I am taking a departure from my normal, "Keys to Success," thread and instead providing a glimpse into the concept of the Implementation Workshop which we (Guidewire) use when working with insurers looking to replace their core systems.... Read More >
Core beliefs are very helpful– to help teams execute, to stay consistent through good times and stressful times, to provide a code of conduct. We at Guidewire have core beliefs both at a company and team level. For example, our professional services team has developed core beliefs based on our experiences from more than 200 implementations that help us to provide a consistently high level of service to our customers.... Read More >
This article is the first of a multi-part series exploring Guidewire's product flexibility and our implementation methodology. Part one focuses on why an agile scrum methodology works so well with flexible packaged solutions like ours. In part two, I will discuss the importance of setting implementation Product Alignment goals  and  will continue by introducing our evolved implementation strategy called Value Alignment.... Read More >
I recently purchased a book from my local bookstore titled F in Exams - The Very Best Totally Wrong Test Answers. It’s a compilation of funny test responses collected by a teacher. I thoroughly enjoyed reading some of the comical entries, including: Exam Question: What does a transformer do? Student’s Response: It can go from being a robot to a sports car in three seconds.... Read More >
This is the first in a series of blog posts about our experiences adopting agile methodology in the context of sales and marketing. This series will talk about process, tools, and how the team has benefited. Since joining Guidewire about a year ago, I have had the privilege of hearing from many of our customers about how agile methodology has transformed how they run IT projects. A typical customer experience goes like this:... Read More >
You’ve got funding and approval for your core system project, you’ve been exposed to Guidewire products and methodology, and you’ve got a firm grasp on your project scope through completion of the Inception Phase. Now, you’re ready to enter arguably the most exciting phase of the project – the Implementation Phase.... Read More >

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