software

Even within P&C Commercial lines, Workers’ Compensation insurance is a unique niche. The stakes, if not higher, are at least different when you’re insuring not buildings and vehicles but human beings. People. Can you imagine a more unpredictable risk, or one that contributes in more ways to your success? ... Read More >
Every year, insurers adopt initiatives to replace either their entire policy administration suite or only certain components of it. Most of them go through the detailed steps of vendor selection, analyst research, cost/benefit analysis, total cost of ownership analysis, and other procedures that are important to executives. However, even after ensuring that all safety-nets are in place, only a few of those projects become successful. Many more are challenged by cost and time overruns. ... Read More >
My name is Brian Desmond and I serve as the CMO at Guidewire, which provides an industry platform for property and casualty (P&C) insurers. In a previous blog post, I defined what an industry platform is and why it’s such a big idea for the P&C industry. In this blog post, I outline why the cloud—in terms of its technology and business model definitions—is critical for an industry platform to perform at scale. I appreciate the fact that you may be skeptical, given my company’s role. I’ve tried to write a substantive and useful piece. You will be the judge of that. ... Read More >
Not all software vendors think of themselves as being on a journey with their customers. Many, if not most, communicate their releases as single data points with little vision toward the future. While it’s easy to look at the most current version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? ... Read More >
What is an industry platform and why is it such a big idea? It’s clear the technology landscape in P&C insurance is becoming a “platform market.” Participants know the market used to be for modular applications designed along functional lines (claims, policy, billing). The next phase was the market for integrated suites including core operations, data and analytics, and systems for digital engagement. The third phase, recently begun, is the platform phase, evidenced by commentary such as this from Celent’s Donald Light. So what is an industry platform? And why should you care? ... Read More >
Transforming your business can be a large, risky undertaking, and making the decision to take it on is scary. You may have heard horror stories – a burden on the business and a threat to the budget. However, there have been advancements and lessons learned over the past few years. Through hundreds of core transformations, we’ve learned a lot about how to lighten the burden, help protect your budget, and focus the team on differentiating value for your company.... Read More >
Last November the Zurich Insurance Group hosted the first Insurance Hackathon in the DACH region (Germany, Austria, and Switzerland). It took place in the RheinEnergy Stadion, the home of the local football team, in the heart of the German insurance sector - Cologne. Over a three-day period various teams consisting of developers, designers, and inventors competed against each other to win €50,000.... Read More >
I recently enjoyed congregating with insurers, regulators, venture capitalists, and software vendors of all sizes to tease out how big data, analytics, and artificial intelligence are causing irreversible climate change in the insurance ecosystem. The topics at Insurance Disrupted included:... Read More >
Other than wondering how to manage integration dependencies, the most frequent question I hear during the software evaluation phase is about the applicability of an agile development process to an integration team. Of course! It’s just a little (maybe a lot?) more challenging than the product configuration tracks. Here’s why:... Read More >
What drives competitive advantage? Insurers will have different answers to this question, and the argument to build your own software is often based on one of:... Read More >

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