software

My name is Brian Desmond and I serve as the CMO at Guidewire, which provides an industry platform for property and casualty (P&C) insurers. In a previous blog post, I defined what an industry platform is and why it’s such a big idea for the P&C industry. In this blog post, I outline why the cloud—in terms of its technology and business model definitions—is critical for an industry platform to perform at scale. I appreciate the fact that you may be skeptical, given my company’s role. I’ve tried to write a substantive and useful piece. You will be the judge of that. ... Read More >
Not all software vendors think of themselves as being on a journey with their customers. Many, if not most, communicate their releases as single data points with little vision toward the future. While it’s easy to look at the most current version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? ... Read More >
What is an industry platform and why is it such a big idea? It’s clear the technology landscape in P&C insurance is becoming a “platform market.” Participants know the market used to be for modular applications designed along functional lines (claims, policy, billing). The next phase was the market for integrated suites including core operations, data and analytics, and systems for digital engagement. The third phase, recently begun, is the platform phase, evidenced by commentary such as this from Celent’s Donald Light. So what is an industry platform? And why should you care? ... Read More >
Transforming your business can be a large, risky undertaking, and making the decision to take it on is scary. You may have heard horror stories – a burden on the business and a threat to the budget. However, there have been advancements and lessons learned over the past few years. Through hundreds of core transformations, we’ve learned a lot about how to lighten the burden, help protect your budget, and focus the team on differentiating value for your company.... Read More >
Last November the Zurich Insurance Group hosted the first Insurance Hackathon in the DACH region (Germany, Austria, and Switzerland). It took place in the RheinEnergy Stadion, the home of the local football team, in the heart of the German insurance sector - Cologne. Over a three-day period various teams consisting of developers, designers, and inventors competed against each other to win €50,000.... Read More >
I recently enjoyed congregating with insurers, regulators, venture capitalists, and software vendors of all sizes to tease out how big data, analytics, and artificial intelligence are causing irreversible climate change in the insurance ecosystem. The topics at Insurance Disrupted included:... Read More >
Other than wondering how to manage integration dependencies, the most frequent question I hear during the software evaluation phase is about the applicability of an agile development process to an integration team. Of course! It’s just a little (maybe a lot?) more challenging than the product configuration tracks. Here’s why:... Read More >
What drives competitive advantage? Insurers will have different answers to this question, and the argument to build your own software is often based on one of:... Read More >
The complexity of modern property and casualty core systems can seem daunting. While the business value being delivered is quite high, it comes at the cost of inherent complexity needed in the core system as well as the integration and communications between systems. As a result, one of the critical aspects of software evaluation has nothing to do with functional capability, but instead how the application support team can keep the system performing at a high level.... Read More >
I love golf. So much so that my wife often questions my sanity. It’s my favorite sport to play and watch, but the latter only when I’m already sleepy and not playing golf. Why do I bring this up in a Guidewire blog? Golf holds a lot of similarities to building product, any kind of product, whether it’s a software product or an insurance offering.  There are different aspects to both that hold key similarities. For simplicity, let’s break down building product into three buckets:... Read More >

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