success

As we prepare for our July 4th celebration, I recently purchased firecrackers and was reading the instructions on the back of the label; Light, then get away. One might consider this an example of unnecessary instructions, but that would assume that the user of the firecrackers is product domain knowledgeable before first operation. If not, then those instructions are vital for successful operation.... Read More >
In the business world there is a common refrain, “the customer is king”. The point is that no matter what business you are in, whether you’re selling insurance policies or insurance software, customer satisfaction is paramount. From Guidewire’s founding until today, this principle has driven and continues to drive everything we do: build quality products, sell them with integrity, and help customers go live and transform their businesses.... Read More >
This article is the first of a multi-part series exploring Guidewire's product flexibility and our implementation methodology. Part one focuses on why an agile scrum methodology works so well with flexible packaged solutions like ours. In part two, I will discuss the importance of setting implementation Product Alignment goals  and  will continue by introducing our evolved implementation strategy called Value Alignment.... Read More >
Like millions of other people around the world, I’ve been glued to my television for the past couple of weeks, taken in by the spectacle that is the Olympic Games. To me, the Olympics represent competition and sportsmanship at the highest possible level, and it’s been a lot of fun to watch. However, in between all of the heartbreak and glory, I can’t help but wonder – what do the Olympics have in common with the property/casualty insurance industry?... Read More >
Welcome to “Smart Approach”, Guidewire’s blog for property/casualty insurance. We are honored to have helped insurers around the world replace their legacy core systems and transform their businesses. We’ve learned a lot -- from more than 140 implementations; from our customers and our partners; from our successes and our mistakes.... Read More >