technology

Even within P&C Commercial lines, Workers’ Compensation insurance is a unique niche. The stakes, if not higher, are at least different when you’re insuring not buildings and vehicles but human beings. People. Can you imagine a more unpredictable risk, or one that contributes in more ways to your success? ... Read More >
In mid-August of this year, I wrote a blog about an event that was held at Guidewire – Girl Geek X. In it, I lauded the women who have endured the ups and downs of insurance technology. I’m still inspired by the tenure of many women in this industry, especially when I hear some experiences of slow movement to leadership roles.... Read More >
How do you define “moving to the cloud”? The old cliché “Beauty is in the eye of the beholder” applies just as well to the definition of the cloud. It’s become a catch-all phrase for which people have their own definitions. Often when you think of the cloud, the common connotation and benefits are immediately around technology: simplifying IT by eliminating servers, reduced IT risk by removing data center operations, and increased security by centralizing software operations. ... Read More >
In my first post in this series, I provided Guidewire’s perspective that we are at the early stage of a new era of P&C systems (see The Engagement Era).... Read More >
Whether you are fixing the kitchen sink, doing yardwork or cooking a meal, it is often essential to have the right tools for the right job. The same applies when it comes to predictive analytics. Solutions for business intelligence, data visualization, and reporting are very different to those for predictive analytics. It’s even important to use the right predictive analytics software, especially when it comes to analyzing insurance data.... Read More >
Property and Casualty (P&C) insurance companies today understand that in order to take advantage of opportunities in a fast-changing market, they must ensure their core systems are agile enough to enable such gymnastics. But the financial aspect of a new, modern system can be daunting: Plugging hardware and software line items into an IT budget might bring the scary reality of costs into sharp focus.... Read More >
Recently I conducted a focus group of Millennial policyholders to understand their unique perspective on buying insurance. A clear message that resonated from the group was they don’t want to purchase insurance the way their parents do. Insurers understand this and are overhauling how they target, sell to, and service this unique cohort.... Read More >
In some corners, critical discussions around core system technology have changed dramatically.  Just a few short years ago it was all about issuing policies and bills faster, settling claims more accurately, reducing error ratios, automating routine processes, and utilizing industry data standard... Read More >
Marcus Ryu’s kickoff presentation at Guidewire’s Connections 2015 started with an appropriate reference to Lloyd’s Coffee house in London. Not only was Lloyd’s the birth place of insurance, but it was also home to the seafaring population of London in the 1700s.... Read More >
I go to a lot of conferences every year, varying both in size and sponsor type. Conferences are a great way to leave corporate pressures—and corporate culture—behind, and see the business through different lenses, as well as expand knowledge horizons to drive better business outcomes.... Read More >

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