transformation

Oct
20
2016

Earlier this month, users of Guidewire Underwriting Management (formerly FirstBest UMS) gathered in historic Newport, RI for three days of underwriting technology discussion, idea sharing, and an official welcome to the Guidewire family.

Sep
29
2016

So, you’ve taken the leap – you’re modernizing the core systems of your insurance business, laying down the architecture and infrastructure to propel your business into the digital age. It’s a large-scale transformation project that will most likely take months of resources to complete.

Apr
28
2016

To improve outcomes of core and data transformation initiatives, P/C insurers can benefit from investing in an insurance data solution from the core systems provider to serve as an intermediary between the core operational systems and the data warehouse, business intelligence, and advanced analytical systems.

Dec
02
2015

Marcus Ryu’s kickoff presentation at Guidewire’s Connections 2015 started with an appropriate reference to Lloyd’s Coffee house in London. Not only was Lloyd’s the birth place of insurance, but it was also home to the seafaring population of London in the 1700s.

Jun
29
2015

As we prepare for our July 4th celebration, I recently purchased firecrackers and was reading the instructions on the back of the label;

Light, then get away.

One might consider this an example of unnecessary instructions, but that would assume that the user of the firecrackers is product domain knowledgeable before first operation. If not, then those instructions are vital for successful operation.

Mar
06
2015

Most customers start thinking about making many widespread changes to their IT landscape as part of a core system replacement project. Even though the goal may be business transformation, it makes sense to consider what technology benefits can also be realized.

Feb
02
2015

We’ve been experiencing an unprecedented investment by small-to-mid-sized carriers in policy, billing and claims transformation programs. This is creating the foundation for future strategic initiatives, such as digital strategy and data analytics.

Jan
20
2015

I have spent the bulk of my software career as a member of the sales camp. My comfort zone is nurturing big ideas and helping to motivate clients to embrace change. It is thrilling to earn the right to engage with clients through the decision-making process, help clients gain confidence that transformation is possible, and support the first steps in vision execution. Pretty lofty, I know.

Jan
16
2015

Storytelling can be very impactful in a host of business settings. The most impactful part of Guidewire’s marketing is to provide a forum for our customers to tell their stories. For example, at Connections, Guidewire’s annual user conference, more than half of the sessions were led by customers sharing their stories with their peers.

Jan
15
2015

Last month, an associate professor at Harvard Business School gave the world an inadvertent lesson on opportunity cost when he spent several days taking a f

Jan
08
2015

In most large IT organizations, there are many projects in-flight at any moment in time, at various stages of maturity. Without a consistent technical perspective across these projects, things can go haywire, with enterprises forced to support too many disconnected interests and technologies. This can lead to some interesting conversations for external partners trying to figure out the company’s IT landscape:

Q: “What kind of tool do you use for X?

A: “All of them.”

Jan
06
2015

As insurance carriers increasingly transform their policy administration systems to provide more self-service options to their agents, they must be mindful of the possible business disruptions these changes may cause.

Dec
17
2014

Recently, we’ve seen increasing interest from small-to-mid-sized carriers in transforming their policy administration systems. One of the biggest considerations for this type of business transformation is organizational change management. Organizational change management is one of the hardest areas to change, but is key not only to minimize disruption during the change, but also to enable adoption and realization of the business benefits.

Dec
05
2014

Converting a policy administration system is not an easy job or investment. A poorly-done conversion can result in inadequate resources and inaccurate data, leading to skepticism about the system’s quality, lower productivity and a negative impact on the bottom line.

Sep
22
2014

Today’s insurance market is driving a need for increased responsiveness to changing conditions - consumer demands, regulatory changes, and competitive threats. To meet this need, insurers are transforming to increase their speed to market for product changes.

Nov
14
2013

The business transformation journey often requires a systems transformation to enable the business to be more agile in the market, improve customer loyalty and satisfaction, while optimizing cost structure. For system transformation or upgrades using agile, the question of how do you know when you are done frequently arises.

Jul
23
2013

During a recent trip to China, I was presented with a wonderful opportunity to see things from a new perspective. Specifically, I found a new appreciation for the potential for improvement in insurance practices. I saw an industry in its relative ‘infancy’, though with market players already gigantic by any measure, that is about to take a massive leap forward in its levels of customer service, operational efficiency, and product innovation.

Apr
29
2013

I never thought it would be so hard to choose a topic for my first post in this blog (kudos to the Guidewire folks for promoting this, by the way – I truly hope more customers jump in!).

Apr
19
2013
Feb
26
2013

Competitive market pressures, ever-changing technologies, cost constraints and increased focus on customers’ needs are just a few drivers that compel companies to undertake significant transformational initiatives.