trust

I've noticed a marked contrast among underwriters - between those less seasoned, who show a growing eagerness in underwriting automation techniques, and the more experienced underwriters, who express their reservations. The latter group points to the perceived pitfalls of relying too much on technology and the inability of those newer to the role to match the value of instinct that is gradually acquired over time.... Read More >
At Guidewire, we think of each of our carrier customers as family members: true partners in what will be a career-long journey together. Holding this metaphor in our heads makes it easier to put engineering efforts into the right context and to prioritize them, but it also means that we take on a variety of burdens and responsibilities that transcend the traditional vendor-purchaser "relationship". I'm going to write about some of those challenges in my next few blog entries.... Read More >