James Couzens

James Couzens

James Couzens is a Principal Product Manager responsible for developing integration products that enable Solution partners to more easily integrate their solutions with Guidewire InsuranceSuite. James has a particular focus on solutions that support Guidewire's strategy for supporting insurance markets outside of North America.
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Guidewire Cyence: Ready to Take on Australian Cyber Risks, Part 2

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Guidewire Cyence: Ready to Take on Australian Cyber Risks, Part 2

This has been a bumper year for cyber attacks. Given the Optus and Medibank hacks, I’m sure everyone I know has been affected in some way. Even if it's only anxiety provoked by unknown and potentially long-term consequences, it’s something we can all do without. Since the attacks the Australian government has proposed and enacted stronger laws to help detect fraud and provide incentives and penalties as a mechanism to improve cyber security measures from organisations.
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Guidewire Cyence: Ready to Take on Australian Cyber Risks, Part 1

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Guidewire Cyence: Ready to Take on Australian Cyber Risks, Part 1

It’s almost the time of year when the Australian Cyber Security Centre (ACSC) publishes its annual cyber threat report, so it’s a great opportunity to reflect on cybercrime and what the new report may highlight. The 2020–2021 report was published last September and is based on data sets of cybercrime reports and cyber security incidents in Australia that were reported to the ACSC. The report noted that there was a 13% increase over the previous year in both cybercrime activity and severity and impact, with almost 50% rated as “substantial.”
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A Journey of a Thousand Miles

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A Journey of a Thousand Miles

Typically, I'd avoid using overused proverbs, but I think this one is appropriate. We have a long journey ahead of us to build more complete Australian and New Zealand local content.
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Claims Automation Made Cool – You Can Help

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Claims Automation Made Cool – You Can Help

Recently I was reflecting on my time working in the insurance industry. My experience began in 2003 with an introduction to the unconventional world of the London Market, as seen through the architecturally magnificent Lloyd's building wrapping the archaic Lutine Bell signifying the ancient origins of the market.
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What Makes Usage-Based Insurance Possible?

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What Makes Usage-Based Insurance Possible?

It’s 2022 and Australia still doesn’t have true usage-based personal motor insurance, at least from what I could find when looking to insure my own vehicle. I live in the inner city, drive infrequently, and believe I’m a good driver, so I’d benefit from a telematics-based insurance product. While there are many “pay-as-you-drive” products, very few look at your actual driving, instead relying on manually updated odometer readings to make premium adjustments.
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Leveraging Guidewire Cloud Platform for Local Insurance Content Agility in Australia and New Zealand

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Leveraging Guidewire Cloud Platform for Local Insurance Content Agility in Australia and New Zealand

Guidewire continues to serve the unique needs of Australian and New Zealand insurers. And now, thanks to Guidewire Cloud Platform (GWCP) and other product developments, we have a renewed focus on delivering local content to our customers.
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