As Principal, Product/Solution Marketing, for Guidewire’s Data and Analytics portfolio, Satyen helps drive Guidewire’s global data business with content creation, positioning, messaging, and sales enablement. He is also responsible for capturing customer and market insight to drive product innovation and support marketing with demand generation campaigns, public relations, and analyst relations.
Guidewire’s approach is to work with customers to deliver analytics in a meaningful way (i.e., at exactly the right moment when they can be valuable to an underwriter or a claims adjuster and do that at a large scale). Guidewire facilitates millions of daily transactions across claims, policies, and billing. We seek to improve the efficiency of each transaction so that we can provide significant value for policyholders and claimants, for the industry, and for the world.
To understand emerging risks, write profitable business, improve claims outcomes, and keep the competition in the rearview mirror, you need analytics firepower to make smarter, faster decisions and learn and adapt continuously. We are ready to show you how you can do this with our Dobson release.
Companies are making significant adjustments to their tech stacks as technology trends evolve, finding new opportunities to engage, innovate, and grow efficiently. One trend I am particularly excited about is that data is the new software, which points to the rise of data infrastructure and a data development toolchain.
Cortina. Cloud Faster. Data and Analytics Smarter.
The opportunity that the Guidewire Analytics team aims to address is: how to enable every insurance worker—from brokers to underwriters to claims officers— with the analytical insight needed to make better decisions, to be what we call “brilliant in the moment”.
A is for Analytics, B is for Banff, C is for Closed-Loop
In the two previous posts in this series, I discussed the struggles that ABC Insurance’s customer service representatives had interacting with customers and agents...
In Part 1 of this series, I described a situation where customer service representatives (CSR) at ABC Insurance, a mid-sized Tier 2 insurer, didn’t have the technology available to make timely decisions to help their customers. Now, a week later, they and the other CSRs are very happy to see that their core system has been upgraded...
ABC Insurance is a mid-sized Tier 2 insurer in the Midwest. Its primary offerings are auto and homeowners insurance. The company prides itself on its superior customer service and encourages all of its CSRs to work as efficiently as possible to assist customers.
Let’s meet Daniel and Shauna, who are ABC Insurance CSRs. Daniel is a claims CSR, and Shauna is a CSR who services accounts to address billing questions and assist both agents and underwriters...
Big Jim owns a towing service, and his lot can store up to 100 vehicles. Every time there is a road accident in town, Jim gets a call to tow the vehicle. The vehicle then remains in his lot until he gets direction to transfer it to either a repair shop or a salvage yard...
In a recent webinar (Reporting and Data Considerations during Guidewire Core Systems Upgrade), we asked our attendees which core legacy system(s) – Claims, Policy, Billing, or None – they hav..
Approaches to Data Migration for Guidewire InsuranceSuite: ClaimCenter
I recently participated on a webinar panel hosted by Insurance Networking News. The webinar was about a new Strategy Meets Action (SMA) white paper, “Core Systems, Analytics, and the Data Explosion – Empowering Modern Core Systems with Data and Analytics”...
The Convergence of Core Systems, Data, and Analytics
To improve outcomes of core and data transformation initiatives, P/C insurers can benefit from investing in an insurance data solution from the core systems provider to serve as an intermediary between the core operational systems and the data warehouse, business intelligence, and advanced analytical systems...
Data is the lifeblood of the property/casualty (P/C) insurance industry. Data is not only used to support core operations across policy, billing, and claims, but also to monitor the business and fulfill statutory and regulatory requirements...
On a recent plane ride back home from a customer visit, I watched the movie San Andreas. Almost instantly my thoughts went back to few weeks ago when I was awakened around 2:45am by a 4.0 quake. The epicenter was about 8 miles deep but only about 1 mile away on the ground from where I live. Nevertheless it was powerful enough to wake me up. I also remember feeling a minor aftershock a few minutes later...
Big Data is a common buzzword in the business and technology world today. Wikipedia defines Big Data as a broad term for data sets so large or complex that traditional data processing applications are inadequate. The 4 V’s – Volume, Velocity, Variety, and Veracity - characterize big data...
On a recent customer visit to build a case study and obtain user video testimonials, I got to witness firsthand how the Guidewire marketing team creates these assets. The team travels with an enormous amount of equipment, moving it from one location to another, setting it up each time, and then recording the customer testimonial. You can see the amazing results produced by this team on our corporate website...
