SummaryGuidewire is seeking an AI Architect to join our Professional Services AI Engineering team in Bangalore. You will work horizontally across AI Engineering initiatives, helping blueprint AI features and define the patterns that allow Strike Teams to deliver production-ready AI capabilities. Your primary craft is AI solution architecture — shaping the prompt engineering, harness engineering, RAG, evaluation, observability, and model-selection approach that turns an AI idea into a reliable feature. You will help teams make data-informed decisions about when to use agentic workflows, direct LLM calls, RAG, classical NLP/NLU, lightweight ML, or model fine-tuning. You will mentor P2/P3 AI engineers, review designs, create reusable patterns, and help the broader team explain AI design choices clearly across Guidewire, SI partners, and customers.Job DescriptionKey Responsibilities <ul><li style="color:#005675 !important">AI Feature Blueprinting: Create technical blueprints for AI features, including architecture, data needs, model strategy, evaluation approach, and delivery risks.</li><li style="color:#005675 !important">Model Selection: Define patterns for identifying which LLM model should be used for each call, and when to use NLP/NLU instead.</li><li style="color:#005675 !important">Harness Architecture: Shape reusable patterns for agent loops, tool/function calling, context construction, memory, structured outputs, retries, and failure handling.</li><li style="color:#005675 !important">Prompt Engineering: Set standards for prompt design, versioning, review, experimentation, and regression testing as first-class engineering assets.</li><li style="color:#005675 !important">Evaluation: Design eval frameworks, golden datasets, regression suites, error analysis, and LLM-as-judge patterns to measure quality and guide decisions.</li><li style="color:#005675 !important">RAG &amp; Knowledge Patterns: Guide document parsing, chunking, embeddings, retrieval, reranking, prompt assembly, and grounded response patterns.</li><li style="color:#005675 !important">Mentorship &amp; Enablement: Coach P2/P3 AI engineers, review technical designs, create examples, and help junior engineers present architecture findings clearly.</li><li style="color:#005675 !important">Cross-Guidewire Collaboration: Partner with Product, AI CoE, PS, customer teams, and SI partners.</li></ul> KPIs &amp; Success Metrics <ul><li style="color:#005675 !important">AI feature blueprints are clear, reusable, and actionable for Strike Teams.</li><li style="color:#005675 !important">Model and architecture choices are backed by evals, analysis, and documented trade-offs.</li><li style="color:#005675 !important">Prompt, harness, RAG, and evaluation patterns are adopted consistently by P2/P3 engineers.</li><li style="color:#005675 !important">Delivered AI features meet project bars for accuracy, groundedness, reliability, latency, and cost.</li><li style="color:#005675 !important">Junior and mid-level engineers can implement patterns and explain the results confidently.</li></ul> Key Skills &amp; Experience<ul><li style="color:#005675 !important">Education: Bachelor&#39;s or Master&#39;s degree in Computer Science, Data Science, Statistics, Machine Learning, Engineering, or a related technical field.</li><li style="color:#005675 !important">Experience: 8&#43; years of experience in AI, machine learning, data science, software engineering, or solution architecture.</li><li style="color:#005675 !important">AI Architecture: Strong ability to translate ambiguous product or delivery goals into practical AI system designs.</li><li style="color:#005675 !important">AI Fundamentals: Deep understanding of LLMs, prompts, embeddings, retrieval, structured outputs, tool use, agentic workflows, and model failure modes.</li><li style="color:#005675 !important">NLP/NLU Judgment: Able to recognize when classical NLP/NLU, rules-based approaches, lightweight ML, or structured extraction are better than generative AI.</li><li>Technical Proficiency:<ul><li style="color:#005675 !important">Strong Python/Java skills and ability to read, review, and contribute to production-quality code.</li><li style="color:#005675 !important">Experience designing LLM harnesses, including orchestration, tool/function calling, context construction, retries, and fallback behavior.</li><li style="color:#005675 !important">Strong prompt engineering practice, including structured iteration, versioning, evaluation, and regression testing.</li><li style="color:#005675 !important">Working knowledge of RAG patterns, embeddings, retrieval evaluation, and vector search concepts.</li><li style="color:#005675 !important">Comfortable designing evaluation approaches using golden sets, regression suites, error taxonomies, and human review loops.</li></ul></li><li style="color:#005675 !important">Engineering Excellence: Familiar with Git, code review, testing, CI/CD concepts, cloud-based delivery, and production engineering practices.</li><li style="color:#005675 !important">Communication &amp; Mentorship: Able to explain complex AI trade-offs clearly and coach less experienced engineers without direct reporting authority.</li></ul> Preferred Skills &amp; Experience<ul><li style="color:#005675 !important">Agentic AI Systems: Experience with agentic frameworks or custom agent harnesses in production.</li><li style="color:#005675 !important">Evals: Experience building structured eval harnesses, regression suites, LLM-as-judge patterns, or production feedback loops.</li><li style="color:#005675 !important">Cloud: Hands-on AWS experience with services such as Bedrock, SageMaker, OpenSearch, or related cloud-native AI/data services.</li><li style="color:#005675 !important">Fine-Tuning: Experience evaluating or implementing model fine-tuning, distillation, or domain adaptation.</li><li style="color:#005675 !important">Guidewire Knowledge: Familiarity with Guidewire products or the insurance domain is a plus.</li><li style="color:#005675 !important">Enterprise AI Delivery: Prior experience working on document-heavy, regulated, insurance, finance, or professional services datasets.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is seeking an AI Architect to join our Professional Services AI Engineering team in Bangalore. You will work horizontally across AI Engineering initiatives, helping blueprint AI features and define the patterns that allow Strike Teams to deliver production-ready AI capabilities. Your primary craft is AI solution architecture — shaping the prompt engineering, harness engineering, RAG, evaluation, observability, and model-selection approach that turns an AI idea into a reliable feature.

You will help teams make data-informed decisions about when to use agentic workflows, direct LLM calls, RAG, classical NLP/NLU, lightweight ML, or model fine-tuning. You will mentor P2/P3 AI engineers, review designs, create reusable patterns, and help the broader team explain AI design choices clearly across Guidewire, SI partners, and customers.

AI Architect

SummaryWe’re looking for an AI Business Architect, Sales Operations to lead the transformation of Sales Operations into an AI-first organization. This role sits at the intersection of Sales strategy, business process, data, and technology, translating operational challenges into scalable AI and automation solutions. You’ll partner with Sales, Sales Operations, IT, Data, and Engineering leadership to identify high-value AI opportunities, redesign end-to-end processes, and architect solutions across CRM, data, and enterprise platforms. This is more than a strategy role. You’ll need a strong understanding of how Sales Operations actually works — including CRM architecture, pipeline and forecasting processes, data flows, system integrations, and operational workflows — and the technical depth to co-design how AI solutions are built and deployed.Job Description<h3></h3><h3>Responsibilities</h3><h3>AI Strategy &amp; Transformation</h3><ul><li>Define and execute the AI strategy and roadmap for Sales Operations.</li><li>Identify and prioritize opportunities for AI, automation, and agentic workflows based on business value, feasibility, and risk.</li><li>Redesign sales processes to eliminate manual work, unnecessary handoffs, and operational inefficiencies rather than simply automating existing processes.</li><li>Establish an AI-first operating model, including human-in-the-loop processes, agent autonomy, governance, and adoption.</li><li>Define success metrics tied to seller productivity, forecast accuracy, pipeline health, efficiency, and business impact.</li></ul>AI &amp; Solution Architecture<ul><li>Architect AI-powered solutions across CRM, sales, revenue, data, and enterprise platforms.</li><li>Design AI agents, RAG solutions, knowledge architectures, and intelligent workflows that integrate with existing systems.</li><li>Partner with Engineering and IT on APIs, data pipelines, integrations, security, scalability, and technical architecture.</li><li>Evaluate build-vs-buy decisions across enterprise AI platforms and custom solutions.</li><li>Establish standards for AI evaluation, observability, data access, versioning, and responsible AI.</li></ul><h3></h3><h3>Sales Operations &amp; Systems</h3><ul><li>Develop a deep understanding of Sales Operations processes, CRM architecture, and supporting GTM systems.</li><li>Map workflows, data dependencies, integrations, and system ownership to identify opportunities for AI-driven improvement.</li><li>Partner with Sales Operations and Business Technology teams to improve data quality and accessibility for AI applications.</li><li>Ensure AI solutions align with enterprise architecture, security, compliance, and data governance requirements.</li></ul>Adoption &amp; Enterprise Scale<ul><li>Drive adoption of AI across Sales Operations and embed AI into everyday workflows.</li><li>Build AI capabilities within business teams through practical, hands-on enablement.</li><li>Develop repeatable architecture and governance patterns that allow successful solutions to scale across the enterprise.</li><li>Serve as a strategic advisor to Sales and executive leadership on AI opportunities and technology decisions.</li></ul><h3>Qualifications</h3><ul><li>8–12&#43; years of experience in Sales Operations, Revenue Operations, Business Architecture, Strategy &amp; Operations, Business Transformation, or Enterprise Architecture.</li><li>Strong understanding of Sales Operations, CRM/GTM systems, pipeline management, forecasting, sales planning, and seller productivity.</li><li>Demonstrated experience designing and implementing business transformation and operating models.</li><li>Strong practical knowledge of Generative AI, LLMs, AI agents, RAG, and AI-enabled workflow automation.</li><li>Experience integrating AI solutions with enterprise systems and proprietary business data.</li><li>Ability to understand and translate complex business processes into scalable technical solutions.</li><li>Strong systems-thinking skills, including data flows, integrations, dependencies, and downstream impacts.</li><li>Experience evaluating enterprise AI platforms versus custom solutions.</li><li>Excellent executive communication and cross-functional stakeholder management skills.</li><li>Ability to bridge Sales, Operations, IT, Data, and Engineering and drive decisions through influence.</li></ul><h3>Technical Skills</h3><ul><li>Generative AI / LLM application architecture</li><li>AI agents and agentic workflows</li><li>RAG and enterprise knowledge architectures</li><li>CRM and enterprise system integration</li><li>APIs and data pipelines</li><li>AI evaluation and observability</li><li>Data governance, RBAC, and PII protection</li><li>Responsible AI and AI governance</li><li>Enterprise AI platforms and build-vs-buy evaluation</li></ul><h3>Preferred</h3><ul><li>Experience with Salesforce or comparable enterprise CRM platforms.</li><li>Hands-on experience with Claude, OpenAI, or comparable LLM platforms.</li><li>Experience with MCP, tool use, agent orchestration, or multi-agent architectures.</li><li>Enterprise AI, business architecture, or cloud architecture certification.</li></ul>&amp;#xa;The US base salary range for this full-time position is $156,000 - $234,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We’re looking for an AI Business Architect, Sales Operations to lead the transformation of Sales Operations into an AI-first organization. This role sits at the intersection of Sales strategy, business process, data, and technology, translating operational challenges into scalable AI and automation solutions.
You’ll partner with Sales, Sales Operations, IT, Data, and Engineering leadership to identify high-value AI opportunities, redesign end-to-end processes, and architect solutions across CRM, data, and enterprise platforms.
This is more than a strategy role. You’ll need a strong understanding of how Sales Operations actually works — including CRM architecture, pipeline and forecasting processes, data flows, system integrations, and operational workflows — and the technical depth to co-design how AI solutions are built and deployed.

AI Business Architect- Sales Operations

SummaryGuidewire is hiring an AI Enablement Specialist to make complex technology accessible and empower employees to embrace AI-driven ways of working. In this role, you will lead end-to-end process reimagination by challenging legacy assumptions, prototyping AI solutions, and designing high-impact digital experiences. By blending change management, strategic communications, and hands-on engagement, you will act as a trusted internal advisor to elevate company-wide AI fluency. You will help Guidewire advance its mission to transform how the world’s P&amp;C insurers do business by enabling colleagues to work effectively with trusted technology and information. The role offers opportunities to learn, collaborate globally, and make a meaningful impact in a culture grounded in determination, collaboration, continuous improvement, and bravery. Job type: Hybrid Location: Mississauga, CanadaJob Description<h3>AI Enablement Specialist</h3><ul><li style="color:#000000 !important">Employment type: Full-time</li><li style="color:#000000 !important">Job type: Hybrid</li><li style="color:#000000 !important">Location: Mississauga, Canada</li><li style="color:#000000 !important">Department: Business Technology Strategy &amp; Operations</li></ul><h3>Roles and responsibilities</h3><h3>AI process design</h3><ul><li style="color:#000000 !important">Build reusable frameworks and playbooks: Create standards, design patterns, and best practices for AI-enabled process design so teams across Guidewire can apply them consistently and at scale.</li><li style="color:#000000 !important">Act as a coach, trainer and advisor: Educate leaders and teams on what’s possible with AI, share emerging trends and lessons learned, and foster a culture of continuous improvement and experimentation.</li><li style="color:#000000 !important">Challenge existing process assumptions: Facilitate workshops and discovery sessions to question why steps, approvals, handoffs, and systems exist, and determine which can be eliminated, automated, or fundamentally rethought.</li><li style="color:#000000 !important">Lead end-to-end process reimagination: Partner with Guidewire employees to map current-state processes that span across functions (e.g., IT, Finance, Procurement, etc.), identify friction, and redesign them from first principles for an AI-native world rather than layering AI onto legacy workflows.</li><li style="color:#000000 !important">Identify and prioritize high-impact opportunities: Build a pipeline of AI use cases and process transformation candidates, using a clear framework (value, feasibility, risk, adoption readiness) to guide investment and sequencing.</li><li style="color:#000000 !important">Prototype and pilot rapidly: Use approved AI platforms and agile methods to test redesigned processes with real users, gather feedback, and iterate before full-scale rollout.</li><li style="color:#000000 !important">Establish success metrics and measure outcomes: Define baselines and KPIs (cycle time, cost to serve, quality, employee and customer experience, adoption) and track realized value against the business case.</li></ul><h3>Change management and adoption</h3><ul><li style="color:#000000 !important">Conduct change and stakeholder assessments: Perform organizational-readiness, change-impact, stakeholder, and adoption assessments; use stakeholder data to identify audiences, tailor engagement approaches, and inform change decisions.</li><li style="color:#000000 !important">Lead change-management planning: Develop and execute change-management plans across the project lifecycle; apply appropriate change-management frameworks and methods to communications, learning, and adoption activities.</li><li style="color:#000000 !important">Deliver adoption and reinforcement: Design and deliver user-adoption, training, and reinforcement initiatives.</li><li style="color:#000000 !important">Partner across teams and advocate for employees: Partner with project teams, business stakeholders, and functional departments to support successful implementation and sustained usage; advocate for employees affected by change and bring empathy, clarity, and respect to each engagement.</li><li style="color:#000000 !important">Monitor adoption and feedback: Define and monitor adoption measures, feedback mechanisms, and continuous-improvement actions.</li></ul><h3>Events and employee engagement</h3><ul><li style="color:#000000 !important">Coordinate employee events: Organize, promote, and facilitate Employee Engagement Advocate events, including All Hands, VP Huddles, office lunches, Guidewire Gives Back activities, leadership visits, lunch-and-learns.</li><li style="color:#000000 !important">Manage event logistics: Coordinate agendas, invitations, presentations, logistics, speaker preparation, and follow-up activities.</li><li style="color:#000000 !important">Coach meeting hosts: Guide meeting hosts on presentation techniques, agenda management, inclusive screen sharing, audio accessibility, and related practices.</li><li style="color:#000000 !important">Support employee-engagement programming: Help deliver programming that supports community, mentoring, engagement, AI fluency, and employee experience.</li></ul><h3>Content creation and digital publishing</h3><ul><li style="color:#000000 !important">Translate complex information: Translate technical, operational, and project information into clear, plain-language communications.</li><li style="color:#000000 !important">Create communications and content: Create newsletters, FAQs, intranet content, email messages, Slack posts, internal social updates, presentations, talking points, job aids, and project updates.</li><li style="color:#000000 !important">Manage digital publishing: Publish and maintain content across intranet and email channels, managing approvals, workflows, version control, accessibility, and metadata.</li><li style="color:#000000 !important">Create visual materials: Create high-quality visual materials, including Google Slides presentations, videos, infographics, and one-page guides.</li></ul><h2>Qualifications</h2><ul><li style="color:#000000 !important">Bachelor’s degree in communications, marketing, change management, business, technology, or a related field; equivalent relevant experience may also be considered.</li><li style="color:#000000 !important">3&#43; years of experience in change management, internal communications, employee engagement, enablement, event coordination, customer service, or a related area.</li><li style="color:#000000 !important">3&#43; years in business process analysis, process mapping, management consulting, or digital transformation roles within enterprise operations (e.g., Finance, Procurement, IT).</li><li style="color:#000000 !important">1–2 years of practical experience applying generative AI tools, low-code automation, or intelligent workflows to real business processes.</li><li style="color:#000000 !important">Comfort designing human-in-the-loop checkpoints and agentic interactions.</li><li style="color:#000000 !important">Ability to rapidly create wireframes, mockups, or low-code pilots to test process ideas with end-users and iterate based on feedback.</li><li style="color:#000000 !important">Excellent written, verbal, presentation, facilitation, and interpersonal communication skills.</li><li style="color:#000000 !important">Ability to make technical or operational information understandable for audiences with varying levels of familiarity.</li><li style="color:#000000 !important">Experience coordinating multiple projects, deadlines, stakeholders, communication channels, and events.</li><li style="color:#000000 !important">Strong creative and visual-design skills, with the ability to create clear and engaging presentations, videos, graphics, and job aids.</li><li style="color:#000000 !important">Change-management certification or formal change-management education is an asset.</li><li style="color:#000000 !important">Experience advising senior stakeholders, facilitating ambiguous problem-solving, and influencing without authority.</li><li style="color:#000000 !important">Ability to coach teams and build organizational capability.</li><li style="color:#000000 !important">Experience managing multiple stakeholders, workstreams, dependencies, and competing priorities.</li></ul> <h2>Why Guidewire</h2>At Guidewire, you will work with people who bring diverse perspectives, expertise, and creativity to a shared purpose. Guidewire describes its culture through determination, collaboration, continuous improvement, and bravery, while its employee-value themes emphasize inclusive culture, trusted leadership, career clarity, access to cutting-edge projects, learning, and meaningful impact. In this role, you will help colleagues grow their confidence with technology, strengthen connections across the organization, and contribute to solutions that help P&amp;C insurers modernize and thrive. &amp;#xa;The Canadian CAD base salary range for this full-time position is 94,000.00 - 118,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is hiring an AI Enablement Specialist to make complex technology accessible and empower employees to embrace AI-driven ways of working. In this role, you will lead end-to-end process reimagination by challenging legacy assumptions, prototyping AI solutions, and designing high-impact digital experiences. By blending change management, strategic communications, and hands-on engagement, you will act as a trusted internal advisor to elevate company-wide AI fluency.

You will help Guidewire advance its mission to transform how the world’s P&C insurers do business by enabling colleagues to work effectively with trusted technology and information. The role offers opportunities to learn, collaborate globally, and make a meaningful impact in a culture grounded in determination, collaboration, continuous improvement, and bravery.

Job type: Hybrid
Location: Mississauga, Canada

AI Enablement Specialist/Senior

SummaryWe’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact. You’ll be inspired by those around you, and you’ll be trusted and empowered to go further. The Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise. As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you’ll communicate and share that knowledge with Guidewire’s internal and external customers.Job DescriptionAre you passionate about customer success?  Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry?  If so, come join us at Guidewire! At Guidewire, we make software that offers Property and Casualty (P&amp;C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers.  We also have a portfolio of innovative products serving the needs of P&amp;C insurance companies in areas such as data management, digital online portals, and predictive analytics.  We serve hundreds of insurance providers all over the world, helping them handle billions of dollars of business. We are proud to be voted a “Top 3” employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality. ESSENTIAL DUTIES AND RESPONSIBILITIES A Guidewire Application Support Engineer is primarily responsible for providing technical support to Guidewire customers using Guidewire products. <ul><li style="color:#000000 !important">Develop and maintain deep expertise in Guidewire’s suite of products</li><li style="color:#000000 !important">Troubleshooting and resolution of incoming support cases. This includes identifying root causes of issues, providing workarounds or solutions, and collaborating with other teams to resolve complex problems.</li><li style="color:#000000 !important">Communicate with customers and ensure that they receive timely and accurate updates on the status of their support requests.  This  includes providing clear and concise technical explanations to non-technical customers, and managing customer expectations.</li><li style="color:#000000 !important">Create and maintain knowledge articles related to the resolution of customer-reported problems with Guidewire products.</li><li style="color:#000000 !important">Execute operational tasks to provision, rebuild, configure, and restore services for customer cloud environments as needed.</li><li style="color:#000000 !important">Identify areas for service improvement, and collaborate with other teams to implement changes that improve the customer experience.</li><li style="color:#000000 !important">Manage and resolve incidents within contractual service level agreements (SLAs). This includes coordination with other teams and stakeholders, and providing timely updates to customers.</li><li style="color:#000000 !important">Share your technical knowledge and expertise with other team members, and contribute to the development of team training materials and processes.</li><li style="color:#000000 !important">Prioritizing and escalating customer issues appropriately </li></ul> REQUIRED SKILLS AND EXPERIENCE Education and Work Experience:<ul><li style="color:#000000 !important">Bachelor’s Degree in Computer Science or related field.</li><li style="color:#000000 !important">3&#43; years of work experience providing enterprise application software support in Java for a B2B software company.</li><li style="color:#000000 !important">Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.</li><li style="color:#000000 !important">Ability to read the stack traces and review the application code.</li><li style="color:#000000 !important">Exposure to broad technical skills such as Java development, web UI (design and development), XML, application architecture</li><li style="color:#000000 !important">Strong understanding of relational databases and SQL</li><li style="color:#000000 !important">Experience in documenting technical solutions (preferably in the form of knowledge base articles)</li></ul> Personal Qualities:<ul><li style="color:#000000 !important">Outstanding troubleshooting skills; ability to think critically and display an aptitude for problem solving</li><li style="color:#000000 !important">Employ sound business judgment when making business decisions</li><li style="color:#000000 !important">Use creative and innovative ways to solve problems</li><li style="color:#000000 !important">Display a strong work ethic and do whatever it takes to get the job done</li><li style="color:#000000 !important">Demonstrate strong follow-through and consistently keep commitments to customers and employees</li><li style="color:#000000 !important">Display an understanding of the customer’s needs and a strong commitment to customer satisfaction</li><li style="color:#000000 !important">Ensure that each and every customer is handled with a consummately professional attitude and the highest possible level of service </li></ul>Other Requirements<ul><li style="color:#000000 !important">Ability to read, write, and speak fluent English</li><li style="color:#000000 !important">5 Days work week, including Saturday &amp; Sunday coverage</li><li style="color:#000000 !important">You will be part of a team that works together at one of our company offices listed above </li><li style="color:#000000 !important">We provide 24x7 support to our customers, so some on-call for after-hours production emergencies is expected</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact.  You’ll be inspired by those around you, and you’ll be trusted and empowered to go further.
The Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise.
As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you’ll communicate and share that knowledge with Guidewire’s internal and external customers.

Application Support Engineer

SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at Guidewire! At Guidewire, we make software that offers Property and Casualty (P&amp;C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&amp;C insurance companies in areas such as data management, digital online portals, and predictive analytics. We serve hundreds of insurance providers all over the world, helping them handle billions of dollars of business. We are proud to be voted a “Top 3” employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality. We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact. You’ll be inspired by those around you, and you’ll be trusted and empowered to go further. The Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise. As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you’ll communicate and share that knowledge with Guidewire’s internal and external customers.Job Description<h3>What you’ll do</h3><ul><li>Own the end-to-end troubleshooting and resolution of incoming support cases for Guidewire applications, from initial triage through root cause analysis, workaround, and final fix coordination.</li><li>Investigate complex issues in customer cloud environments, including reviewing logs, configuration, integrations, and data, and collaborate with Product Development &amp; Operations, Professional Services, and other experts when deeper changes are required.</li><li>Communicate clearly and regularly with customers, providing accurate status updates, explaining technical concepts in accessible language, and managing expectations while incidents are in progress.</li><li>Execute operational tasks to provision, rebuild, configure, and restore services in Guidewire Cloud environments, following established runbooks and quality, reliability, and security standards that support PDO’s operational excellence goals.</li><li>Create and maintain high-quality knowledge articles, runbooks, and troubleshooting guides that capture learnings from incidents and enable faster self-service resolution for customers and internal teams.</li><li>Monitor and manage incidents against contractual SLAs, ensuring timely escalation, cross-team coordination, and documentation that supports auditability and continuous service improvement.</li><li>Identify patterns and opportunities to reduce incident volume and resolution time, feeding insights back into product, platform, and process enhancements that support PDO’s priorities around reliability, AI and cloud adoption, and measurable customer value.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.<div></div></li></ul><h3>What you’ll bring</h3>Required<ul><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li><li>Foundational experience in application or technical support, service operations, or software troubleshooting (this may include internships, academic projects, or equivalent practical experience).</li><li>Solid understanding of web applications and basic concepts such as HTTP, REST APIs, databases, and logs, with the ability to debug issues across multiple layers of a stack.</li><li>Familiarity with at least one scripting or programming language (for example: Java, Python, JavaScript, or similar) and a willingness to deepen your technical skills.</li><li>Strong analytical and problem-solving skills, with a structured approach to isolating issues and proposing pragmatic workarounds or solutions.</li><li>Clear written and verbal communication skills in English, with the ability to translate technical findings into customer-friendly explanations.</li><li>Growth mindset and curiosity to learn Guidewire products, the P&amp;C insurance domain, and modern cloud technologies.</li><li>Reliable teamwork and collaboration skills, including openness to feedback, knowledge sharing, and working across global, cross-functional teams.  </li></ul>Preferred<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience.</li><li>Experience supporting SaaS or cloud-hosted applications (for example, working with AWS, Kubernetes, or similar environments).</li><li>Exposure to IT service management concepts (e.g., incident, problem, and change management) and working with ticketing tools.</li><li>Familiarity with observability or monitoring tools (logs, metrics, traces) and how they are used in incident investigation.</li><li>Experience creating technical documentation, FAQs, or knowledge base content for internal or external audiences.  </li></ul><h3>Your Impact</h3>We believe in clarity and setting you up for success. In your first months, you’ll complete a structured onboarding, learn how Guidewire’s cloud platform and core applications support P&amp;C insurers, and shadow experienced engineers on real customer cases to build confidence in our tools, processes, and communication standards.<div></div>By six months, you’ll independently handle a portfolio of support cases, consistently meeting SLAs, contributing knowledge articles, and using AI-assisted diagnostics to shorten investigation and resolution times in line with PDO’s goals for operational excellence and GenAI adoption.<div></div>Your work will help ensure every customer is successful and referenceable, directly supporting Guidewire’s mission to transform the way insurers operate and enabling our product teams to focus on the next wave of AI-, cloud-, and data-driven innovation.<h3>What’s in it for you</h3>The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and wellness benefits</li><li>Paid time off programs including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at Guidewire!

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers.  We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics.  We serve hundreds of insurance providers all over the world, helping them handle billions of dollars of business.

We are proud to be voted a “Top 3” employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact.  You’ll be inspired by those around you, and you’ll be trusted and empowered to go further.

The Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise.

As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you’ll communicate and share that knowledge with Guidewire’s internal and external customers.

Application Support Engineer I

SummaryAbout the role Our ANZ InsuranceSuite practice delivers Guidewire implementations and cloud transformations for some of the largest insurers in the region. As an Architect, you own the design and delivery of one workstream on a customer program, either Functional (PolicyCenter, ClaimCenter, BillingCenter) or Integration. You work alongside a Lead or Senior Architect and mentor the consultants and developers on your track. You'll be hands-on. You design the solution, build the hard parts, review your team's work, and are the person the customer's project leadership relies on for your track. We hire Architects with the expectation that they grow into Senior Architects, and we put the mentoring and project exposure in place for that.Job DescriptionWhat you&#39;ll do<ul><li>Design and estimate: Turn business requirements into designs for medium-complexity product gaps and enhancements. Estimate the work accurately and explain the trade-offs clearly.</li><li style="color:#000000 !important">Lead a workstream: Take full responsibility for defining, planning and delivering your track, from backlog shape and quality reviews to delivering on commitments.</li><li style="color:#000000 !important">Build and review: Write production-quality configuration and code in Gosu and Java on Guidewire Cloud Platform. Lead code and design reviews so your track meets Guidewire Cloud standards.</li><li style="color:#000000 !important">Anticipate problems: Find risks and issues before they land. Bring facts, analysis and options to the customer and the project team, not just the problem.</li><li style="color:#000000 !important">Deliver with AI: Use AI-assisted engineering tools in design, configuration, integration and testing to deliver faster without lowering quality, and help your team adopt the patterns that work.</li><li style="color:#000000 !important">Coach the team: Mentor junior consultants and the customer&#39;s or partner&#39;s developers on Guidewire functionality, best practice and delivery methodology.</li><li style="color:#000000 !important">Work with project leadership: Communicate clearly with project managers, product owners and customer architects. Adjust your message for the audience and help them make informed decisions.</li><li style="color:#000000 !important">Contribute to the practice: Share what you learn through reusable assets, knowledge articles and internal sessions.</li></ul> Track focusFunctional:<ul><li style="color:#000000 !important">Configure PolicyCenter, ClaimCenter or BillingCenter across the insurance lifecycle: product model, rules, workflows and UI.</li><li style="color:#000000 !important">Use Advanced Product Designer (APD) and product-definition patterns to model and change products.</li><li style="color:#000000 !important">Work with business analysts and product owners to turn user stories into configuration and to find gaps against base product early.</li></ul> Integration:<ul><li style="color:#000000 !important">Design and build integrations using Cloud API, Integration Gateway, App Events and messaging.</li><li style="color:#000000 !important">Connect InsuranceSuite to the customer&#39;s systems and third parties, such as payments, documents, rating, data and identity.</li><li style="color:#000000 !important">Own the integration contracts, error handling and non-functional behaviour (performance, resilience, security) for your track.</li></ul> What success looks like in your first year<ul><li style="color:#000000 !important">You&#39;re running a workstream on a customer program on your own, and the customer&#39;s project leadership treats you as the go-to person for your track.</li><li style="color:#000000 !important">Your designs and estimates hold up in delivery, and your team&#39;s work consistently passes Guidewire Cloud standards and quality reviews.</li><li style="color:#000000 !important">At least one junior team member has visibly improved through your coaching.</li><li style="color:#000000 !important">You&#39;ve contributed at least one reusable asset or pattern back to the practice.</li></ul> What you&#39;ll bring<ul><li style="color:#000000 !important">5&#43; years delivering core insurance or enterprise systems, including at least 3 years hands-on with Guidewire InsuranceSuite (PolicyCenter, ClaimCenter or BillingCenter).</li><li style="color:#000000 !important">Delivery across most phases of an implementation, including Inception, build, stabilisation and go-live.</li><li style="color:#000000 !important">Strong knowledge of one InsuranceSuite product and a working understanding of at least one other.</li><li style="color:#000000 !important">Proficiency in Gosu and Java, plus Git-based delivery and CI/CD (TeamCity, Jenkins or similar).</li><li style="color:#000000 !important">Experience leading a small team or a workstream, including reviewing other people&#39;s work.</li><li style="color:#000000 !important">A good understanding of P&amp;C insurance operations: policy, claims and billing.</li><li style="color:#000000 !important">Clear written and spoken English, and comfort working directly with customer stakeholders.</li></ul> Nice to have<ul><li style="color:#000000 !important">Delivery on Guidewire Cloud Platform (GWCP), or a self-managed-to-cloud migration.</li><li style="color:#000000 !important">Experience with Jutro, Guidewire Data Platform, or the wider Guidewire portfolio.</li><li style="color:#000000 !important">Practical experience using AI coding assistants or agents in a delivery team.</li><li style="color:#000000 !important">Experience in Agile delivery, including holding a Scrum Master or delivery-lead role.</li><li style="color:#000000 !important">Knowledge of the ANZ insurance market, including regulatory context such as APRA.</li></ul> Qualifications<ul><li style="color:#000000 !important">Guidewire ACE certification in at least one InsuranceSuite product (or the ability to get one within six months of joining).</li><li style="color:#000000 !important">A degree in IT, Computer Science, Engineering or a related field, or equivalent practical experience.</li><li style="color:#000000 !important">AWS or other cloud certification is a plus.</li></ul> Why join us<ul><li style="color:#000000 !important">Work on the platform itself, alongside the people who build it, on some of the largest insurance programs in the region.</li><li style="color:#000000 !important">A defined path from Architect to Senior Architect and beyond, with mentoring from experienced Lead Architects.</li><li style="color:#000000 !important">Early access to how Guidewire is using AI to change InsuranceSuite delivery</li></ul> #LI-AA1. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

About the role
Our ANZ InsuranceSuite practice delivers Guidewire implementations and cloud transformations for some of the largest insurers in the region. As an Architect, you own the design and delivery of one workstream on a customer program, either Functional (PolicyCenter, ClaimCenter, BillingCenter) or Integration. You work alongside a Lead or Senior Architect and mentor the consultants and developers on your track.

You'll be hands-on. You design the solution, build the hard parts, review your team's work, and are the person the customer's project leadership relies on for your track. We hire Architects with the expectation that they grow into Senior Architects, and we put the mentoring and project exposure in place for that.

Architect — InsuranceSuite

SummaryJoin Guidewire for a six-month internship from January 2027 through June 2027, supporting enterprise software implementation projects for global property and casualty insurers. You’ll work alongside experienced consultants and developers, gaining hands-on experience in software engineering, agile delivery, cloud technologies, data, and AI/ML while developing consulting and communication skills. At Guidewire, your growth is shared and shaped by the people you work with and the experiences you create together. You’ll learn by doing, contribute to customer success, and help deliver technology that transforms how P&amp;C insurers do business. Guidewire’s Professional Services organization is advancing AI-enabled delivery, automation, cloud adoption, repeatable offerings, and measurable customer value—priorities you’ll be encouraged to support through curiosity, collaboration, and responsible use of emerging technology. What to join Guidewire Basecamp? A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career. GWBC = Guidewire BasecampJob DescriptionWhat You’ll Do●Support software implementation projects for global insurance clients in collaboration withconsultants, developers, and project teams.●Contribute to enterprise software development and agile project delivery activities.●Apply programming and object-oriented design concepts to assigned tasks.●Learn and work with current technologies, including cloud platforms, data, AI/ML, APIs,and web services.●Develop an understanding of Guidewire’s products, implementation methods, and theproperty and casualty insurance industry.●Participate in code reviews, testing, troubleshooting, documentation, and other softwaredevelopment lifecycle activities.●Explore opportunities to use automation and responsible AI to improve productivity,quality, and customer outcomes.●Communicate progress clearly, ask questions, share knowledge, and support others onyour team.●Participate actively in Guidewire Basecamp Internship Program events and activities.●Contribute to Professional Services priorities, including reducing implementation effort andtime, accelerating cloud adoption, expanding AI-enabled services, and deliveringmeasurable customer value.Intern Requirements●Final-year student pursuing a bachelor’s degree in Computer Science or an equivalentInformation Technology course.●Foundational and advanced programming knowledge in Java, C#, or C&#43;&#43;.●Awareness of object-oriented design principles.●Exposure to software development lifecycle practices; Agile experience is preferred.●Awareness of REST and web services, APIs, JSON/XML, HTTP, and basic client-serverconcepts.●Exposure to cloud concepts, such as AWS.●Academic or personal project experience in software engineering, data, or AI/ML ishelpful.●Strong communication, collaboration, functional, and consulting skills.●Enthusiasm for learning, receiving feedback, and supporting teammates.●Willingness to work in a collaborative hybrid environment and participate in GuidewireBasecamp activities._______________________________________________________Your ImpactWe believe in clarity and setting you up for success. In your first six months, you’ll gain hands-on experience supporting Guidewire’s global workforce, mastering IT support processes, and contributing to key BizTech initiatives such as operational excellence, automation, and employee experience. Your work will help ensure seamless technology operations, support Guidewire’s mission to become the most efficient, trusted vertical SaaS company, and empower employees to deliver exceptional results. As you grow, your contributions will influence team practices and help shape the future of technology at Guidewire.What’s in it for youThe people we employ give their all, and in return, we offer flexibility wherever we can, such as:●Flexible work environment●Health and wellness benefits●Paid time off programs, including volunteer time off●Market-competitive pay and incentive programs●Continual development, mentoring and internal career growth opportunitiesGuidewire supports an inclusive, collaborative culture built on determination, continuous improvement, and innovation. Interns and graduates have opportunities to learn from experienced colleagues, work with current technology, and contribute to meaningful business challenges with support and guidance. All new hires participate in Guidewire’s in-person orientation process, and Guidewire maintains a culture of in-person interviews for applicants. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Join Guidewire for a six-month internship from January 2027 through June 2027, supporting enterprise software implementation projects for global property and casualty insurers. You’ll work alongside experienced consultants and developers, gaining hands-on experience in software engineering, agile delivery, cloud technologies, data, and AI/ML while developing consulting and communication skills.
At Guidewire, your growth is shared and shaped by the people you work with and the experiences you create together. You’ll learn by doing, contribute to customer success, and help deliver technology that transforms how P&C insurers do business. Guidewire’s Professional Services organization is advancing AI-enabled delivery, automation, cloud adoption, repeatable offerings, and measurable customer value—priorities you’ll be encouraged to support through curiosity, collaboration, and responsible use of emerging technology. What to join Guidewire Basecamp? A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career. 
GWBC = Guidewire Basecamp

Associate Consultant Intern

SummaryGuidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As an Automation Infrastructure Engineer on our Business Technology (BizTech) Operations team, you will design, automate, and maintain critical cloud and infrastructure systems. You will drive operational excellence by leveraging AI tools, modern infrastructure-as-code, and native cloud technologies to build scalable, resilient platforms that support Guidewire's global business operations.Job DescriptionKey Responsibilities <ul><li style="color:#000000 !important">Work with other Infra engineers as part of the Ops team in BizTech.</li><li style="color:#000000 !important">Work on active Infra/DevSecOps support and projects.</li><li style="color:#000000 !important">Maintain cross-platform system security across Linux and Windows environments through regular vulnerability remediation and automated patching.</li><li style="color:#000000 !important">Work as part of a scrum team in a 2-week sprint model.</li><li style="color:#000000 !important">Drive end-to-end automation using AI tools, Ansible, Terraform, and native AWS automation. services.</li><li style="color:#000000 !important">Integrate and maintain various operational solutions, including DataDog, PagerDuty, Slack, and Glean.</li><li style="color:#000000 !important">Provision and automate tool deployments leveraging the AWS framework.</li><li style="color:#000000 !important">Other ad-hoc tasks related to our wider Infra team’s needs.</li><li style="color:#000000 !important">Participate in an on-call rotation to support critical service availability and incident response.</li></ul> Technical Skills &amp; Experience: <ul><li style="color:#000000 !important">Bachelor’s or Master’s degree in computer science, information systems or related field, or equivalent work experience</li><li style="color:#000000 !important">Strong foundational knowledge of AWS cloud platform, cloud networking, and Linux/Windows system administration.</li><li style="color:#000000 !important">Hands-on experience with automation and scripting languages such as Python, Go, or PowerShell.</li><li style="color:#000000 !important">Familiarity with APIs, web services, and integration standards (REST, SOAP, JSON, OAuth)</li><li style="color:#000000 !important">Solid experience with CI/CD platforms and pipeline automation (Jenkins, GitHub Actions, GitLab CI).</li></ul> Professional &amp; Soft Skills: <ul><li style="color:#1f1f1f !important">Apply an Agile, systematic problem-solving approach to all challenges.</li><li style="color:#1f1f1f !important">Exhibit strong interpersonal skills, a sense of ownership, and personal drive.</li><li style="color:#1f1f1f !important">Demonstrate a proven ability to embrace and apply AI/ML concepts to the role for driving innovation, productivity, and continuous improvement.</li><li style="color:#1f1f1f !important">Show an ability to rapidly absorb new technologies and thrive in a fast-paced environment.</li><li style="color:#1f1f1f !important">Maintain strong communication and teamwork skills in an Agile environment.</li><li style="color:#1f1f1f !important">Work effectively both independently and collaboratively within a team-oriented setting.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As an Automation Infrastructure Engineer on our Business Technology (BizTech) Operations team, you will design, automate, and maintain critical cloud and infrastructure systems. You will drive operational excellence by leveraging AI tools, modern infrastructure-as-code, and native cloud technologies to build scalable, resilient platforms that support Guidewire's global business operations.

Automation Infrastructure Engineer

SummaryGuidewire Software is a leading provider of software solutions for the insurance industry. Our mission is to help insurance companies successfully respond to customer needs in a world where technology and risk are changing dramatically. We deliver our platform as a cloud service to the P&amp;C industry for over 450 customers in 34 countries. Founded in 2001, Guidewire is headquartered in San Mateo, California, and has offices around the world. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people. Never has there been a more exciting time to join! As a Cloud Go-Live Manager, you will build and maintain strong relationships with our Guidewire Customers, providing firm guidance and leadership support. Cloud Go-Live Managers focus on the “Path to Production” and initial Go-Live of a Guidewire Cloud customer’s journey. In this capacity you will serve as the primary liaison between the customer team and the various Guidewire teams necessary for a successful Guidewire Cloud release. Through the journey, you will evaluate the production readiness of our customers by managing the planning and execution from “Build” to “Run.” You’ll ensure that both Guidewire and the customer are prepared for a successful transition to production. On a day-to-day basis, you will be involved in areas such as Deployment Plan development, Dry Run scheduling, resource coordination and execution of the Deployment Plan. No matter what task you face on a given day, you will collaborate closely with an impressive team of peers whose primary goal is our customer’s success. Finally, during post-production, you’ll act as a thought expert for internal Guidewire teams on cutover and deployment questions. This customer-facing role emphasizes exceptional service, including professional communication, timely responses, and a strong sense of urgency in customer success.Job DescriptionResponsibilities:<ul><li>Serve as an expert resource for customers and partners on deployment planning, Dry Runs, and Go-Live activities, providing guidance on templates, resource needs, and best practices.</li><li>Collaborate with Implementation Teams (Guidewire Delivery Services, SI Partners, and customer teams) to develop, refine, and execute Deployment Plans through multiple Dry Runs.</li><li>Coordinate knowledge transfer to Guidewire Global Support and DBA teams for production execution.</li><li>Confirm resourcing (Guidewire and non-Guidewire) and finalize Go-Live (Deployment) Plans with stakeholders.</li><li>Work with customers to establish Go-Live communication plans and partner with Guidewire Technical Account Managers and Implementation Teams to ensure smooth execution.</li><li>Act as an internal subject-matter expert on cutover and deployment processes.</li><li>Continuously improve deployment practices by capturing and analyzing process data. </li></ul>Qualifications &amp; Skills<ul><li style="color:#000000 !important">Technical expertise: Strong knowledge of cloud migration processes and customer readiness for Go-Live; experience with SaaS vs. on-premise deployments; familiarity with customer/support systems such as Salesforce, Jira, Google Workspace, and Confluence. Fundamental AWS and DevOps knowledge is a plus.</li></ul> <ul><li style="color:#000000 !important">Communication: Proven ability to clearly educate and set expectations with customers on Deployment Plans, Dry Runs, and resourcing; strong stakeholder communication skills across technical and executive levels. </li><li style="color:#000000 !important">Collaboration &amp; leadership: Effective at building relationships with customers, partners, and internal teams; able to influence and guide both operational and executive stakeholders </li><li style="color:#000000 !important">Detail orientation: Skilled at managing complex Deployment Plans, Dry Runs, and production operations in time-sensitive environments. </li><li style="color:#000000 !important">Continuous improvement: Identifies trends and drives improvements in deployment processes using Agile methodologies and problem-solving skills. </li><li style="color:#000000 !important">Knowledge sharing: Demonstrated ability to educate and upskill both customer groups and internal Guidewire teams on deployment-related issues. </li><li style="color:#000000 !important">Adaptability: Comfortable in a dynamic role that evolves with solution offerings; able to quickly triage issues and prioritize tasks.</li></ul> Language Requirement:<ul><li style="color:#000000 !important">Japanese: native or near‑native fluency, able to communicate confidently with customers and internal stakeholders in Japanese (written and spoken).</li></ul> <ul><li style="color:#000000 !important">English: business‑level proficiency to collaborate with internal Guidewire teams.</li></ul> Preferred Experience<ul><li style="color:#000000 !important">2&#43; years of applied project experience with Guidewire Core applications (PolicyCenter, ClaimCenter, BillingCenter, Digital, Cloud Data Management). </li><li style="color:#000000 !important">Program Management experience within IT or consulting (Guidewire projects preferred). </li><li style="color:#000000 !important">Customer Success Management or leadership experience in Customer Support organizations focused on production operations. </li><li style="color:#000000 !important">Applied Project Management experience with Agile methodologies. </li><li style="color:#000000 !important">Experience working in cloud-based enterprise applications or SaaS environments. </li></ul>Other Requirements<ul><li style="color:#000000 !important">Bachelor’s degree (B.S./B.A.) or equivalent. </li><li style="color:#000000 !important">Authorized to work in the U.S. and Japan. </li><li style="color:#000000 !important">Primarily a remote role; up to 10% on-site work at Guidewire locations may be required as conditions evolve. Occasional travel outside the region (1–2 times per year) may be necessary for corporate or organizational events. </li><li style="color:#000000 !important">Flexibility to adjust working hours based on customer location; availability to support up to one weekend per month for Production Go-Lives.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire Software is a leading provider of software solutions for the insurance industry. Our mission is to help insurance companies successfully respond to customer needs in a world where technology and risk are changing dramatically. We deliver our platform as a cloud service to the P&C industry for over 450 customers in 34 countries. 

Founded in 2001, Guidewire is headquartered in San Mateo, California, and has offices around the world. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill.

We’re braving uncharted territory, pushing past the conventional with our products, partners, and people. Never has there been a more exciting time to join!

As a Cloud Go-Live Manager, you will build and maintain strong relationships with our Guidewire Customers, providing firm guidance and leadership support.   Cloud Go-Live Managers focus on the “Path to Production” and initial Go-Live of a Guidewire Cloud customer’s journey.  In this capacity you will serve as the primary liaison between the customer team and the various Guidewire teams necessary for a successful Guidewire Cloud release.  Through the journey, you will evaluate the production readiness of our customers by managing the planning and execution from “Build” to “Run.” You’ll ensure that both Guidewire and the customer are prepared for a successful transition to production. On a day-to-day basis, you will be involved in areas such as Deployment Plan development, Dry Run scheduling, resource coordination and execution of the Deployment Plan.  No matter what task you face on a given day, you will collaborate closely with an impressive team of peers whose primary goal is our customer’s success. Finally, during post-production, you’ll act as a thought expert for internal Guidewire teams on cutover and deployment questions.

This customer-facing role emphasizes exceptional service, including professional communication, timely responses, and a strong sense of urgency in customer success.

Cloud Go-Live Manager

SummaryOrganization: Industry Innovation &amp; Co-Development Group (InnoCoDev) This team will operate as a dedicated strategic function within Professional Services, working closely with Product Development, Sales, and Customer Success. Our mission is to accelerate the delivery of industry-wide solutions through strategic co-development partnerships with key customers. This initiative will establish a SWAT team within Professional Services to identify, cultivate, and operationalize these partnerships, demonstrating Guidewire Professional Services’ unique value proposition and capturing premium service opportunities. Role Overview As a Solution Consultant, you’ll work at the intersection of technology and customer adoption. You’ll help ensure customers succeed by bridging business needs with solutions and providing enablement support.Job Description Key Responsibilities●      Prototype, validate, and deliver innovative Guidewire Cloud features in real-world customer environments.●      Work directly with customers to capture use cases, requirements and validate solutions.●      Take ownership across the full technology stack, including backend and frontend development.●      Provide feedback loops to Solution Architects and Product Development for continuous improvement.●      Serve as a trusted partner to customers during their transformation journey. Qualifications●      2–4 years of experience in technology consulting, solution development, or P&amp;C insurance delivery.●      Hands-on full-stack development experience, including modern software engineering practices such as CI/CD, DevOps, automated testing, and packaging.●      Strong communication and facilitation skills with both business and technical audiences.●      Experience translating requirements into actionable solution designs, and working software.●      Ability to balance consulting finesse with technical competency.●      Works effectively with limited guidance from others, consistently applying established best practices and standards.●      Curious, adaptable, and comfortable working in a fast-paced, innovation-focused environment. Culture Fit●      Consulting versatility, communication skills, and industry empathy.●      Ownership mindset: delivery, quality, cost, scope, timeline.●      Cultural fit with InnoCoDev: empowerment, accountability, transparency, agility, risk-taking.   &amp;#xa;The Canadian CAD base salary range for this full-time position is 71,000.00 - 89,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Organization: Industry Innovation & Co-Development Group (InnoCoDev)
This team will operate as a dedicated strategic function within Professional Services, working closely with Product Development, Sales, and Customer Success. Our mission is to accelerate the delivery of industry-wide solutions through strategic co-development partnerships with key customers. This initiative will establish a SWAT team within Professional Services to identify, cultivate, and operationalize these partnerships, demonstrating Guidewire Professional Services’ unique value proposition and capturing premium service opportunities.
 
Role Overview
As a Solution Consultant, you’ll work at the intersection of technology and customer adoption. You’ll help ensure customers succeed by bridging business needs with solutions and providing enablement support.

Consultant Developer (Software Developer) - Industry Innovation & Co-Development Group

SummaryProfessional Services at Guidewire partners with P&amp;C insurers worldwide to design, implement, and optimize mission-critical solutions on the Guidewire platform, with a strong focus on cloud and AI-enabled delivery. You’ll join a collaborative, global team that values curiosity, transparency, and continuous improvement, working closely with customers and internal stakeholders. As a Performance Test Engineer, you will be responsible for ensuring that Guidewire-based projects/ solutions meet defined performance, scalability, and stability goals. You will design and execute performance tests, analyze results to identify bottlenecks and areas for optimization, and collaborate closely with functional QA, developers, and architects to help deliver high-quality, reliable solutions for our P&amp;C insurance customers.Job DescriptionWhat you’ll do <ul><li style="color:#4a4a4a !important">Take end-to-end ownership of performance testing for assigned projects, from requirement analysis through sign-off.</li><li style="color:#4a4a4a !important">Work with architects, functional QA, business analysts, and developers to understand business flows, volumes, SLAs, and peak load expectations.</li><li style="color:#4a4a4a !important">Design performance test approach and scenarios, including workload models, test data strategy, and environment pre-requisites.</li><li style="color:#4a4a4a !important">Develop, maintain, and execute performance test scripts using tools such as JMeter (or equivalent).</li><li style="color:#4a4a4a !important">Execute different types of performance tests (load, stress, endurance/soak, spike, scalability) and capture key metrics.</li><li style="color:#4a4a4a !important">Monitor application, database, and infrastructure during test runs, and consolidate findings into clear, actionable reports.</li><li style="color:#4a4a4a !important">Analyze test results to identify hotspots and potential risks; provide recommendations for tuning and retest as needed.</li><li style="color:#4a4a4a !important">Collaborate with development and DevOps/cloud teams to validate fixes and configuration changes.</li><li style="color:#4a4a4a !important">Maintain all performance test artefacts: test plans, scripts, datasets, execution logs, and result summaries.</li><li style="color:#4a4a4a !important">Share performance testing best practices with functional QA and junior team members; support knowledge sharing within the QA practice.</li></ul> <h2>What you’ll bring</h2> <ul><li style="color:#4a4a4a !important">4-6 years of overall software QA experience, with at least 3 years focused on performance testing of web or enterprise applications.</li><li style="color:#4a4a4a !important">Hands-on experience with at least one performance testing tool (e.g., JMeter, Gatling; LoadRunner or similar is a plus).</li><li style="color:#4a4a4a !important">Good understanding of performance test types and key concepts: response time, throughput, concurrency, error rates, capacity, and SLAs.</li><li>Ability to interpret and correlate performance metrics across:<ul><li>Application / JVM (threads, heap, GC, response times, throughput)</li><li>Database (slow queries, indexing, connection pooling)</li><li>Infrastructure (CPU, memory, network, disk I/O)</li></ul></li><li style="color:#4a4a4a !important">Experience using monitoring / APM tools (e.g., Datadog, AppDynamics, New Relic, or similar) to support analysis.</li><li style="color:#4a4a4a !important">Solid analytical and problem-solving skills with the ability to troubleshoot complex performance issues under time pressure.</li><li style="color:#4a4a4a !important">Good communication skills and stakeholder management; comfortable working with distributed, cross-functional teams.</li></ul> Preferred <ul><li>Experience with Guidewire applications (PolicyCenter, ClaimCenter, BillingCenter) or other large-scale, mission-critical enterprise platforms.</li><li>Exposure to testing in cloud environments (AWS/Azure/GCP) and distributed architectures.</li><li>Prior experience in a Professional Services / implementation or customer-facing delivery environment.</li><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with P&C insurers worldwide to design, implement, and optimize mission-critical solutions on the Guidewire platform, with a strong focus on cloud and AI-enabled delivery. You’ll join a collaborative, global team that values curiosity, transparency, and continuous improvement, working closely with customers and internal stakeholders.
As a Performance Test Engineer, you will be responsible for ensuring that Guidewire-based projects/ solutions meet defined performance, scalability, and stability goals. You will design and execute performance tests, analyze results to identify bottlenecks and areas for optimization, and collaborate closely with functional QA, developers, and architects to help deliver high-quality, reliable solutions for our P&C insurance customers.

Consultant- Performance QA

SummaryAs a Consultant you will be at the forefront of delivering cloud migrations to our global clients. This role is designed for individuals who are passionate about technology, eager to enhance their technical skills, and thrive in a collaborative and dynamic environment.Job DescriptionKey Responsibilities:<ul><li>Cloud migration Delivery: Delivery of Database Upgrade services to cloud migration customers.</li><li>Prototyping and Tooling: Contribute to innovation of tooling to automate the upgrade process. </li><li>Mentoring and Continuous Improvement: Mentor junior team members and guide them. Lead and promote continuous improvement initiatives within the team.</li><li>Product Expertise: Learn and master your assigned Guidewire product and pass the required Guidewire certification as a subject matter expert within the expected timeframe.</li><li>AI: At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcome.</li></ul>Technical &amp; Functional Consultant skills:<ul><li>Creative Problem Solving: Demonstrated ability to tackle unique, often unforeseen technical challenges with innovative, pragmatic solutions.</li><li>Code Comprehension: Strong ability to analyze and understand diversely customized codebases with limited context, quickly identifying key components and making effective, context-aware modifications or enhancements.</li><li>Data Analysis: Ability to validate customer dataset, analyse for discrepancies, identify root causes for discovered issues, and apply path to resolution.</li><li>Escalation: Identify and highlight any potential delays or any other major issues with the project manager and/or tech lead.</li><li>Workstream &amp; Priority Management: Effectively balance multiple concurrent workstreams, calibrating time and effort against shifting priorities and deadlines to ensure consistent, high-quality delivery across engagements.</li></ul>Required Skills/Experience:<ul><li>2&#43; years of hands-on industry experience with Object-Oriented programming (preferably Java), relational databases (data modeling/SQL), web UI (design and development), and XML.</li><li>Familiarity with AI/ML concepts and LLMs is advantageous but not required. Interested in working with AI.</li><li>Code Conflict Management: Proficient in analyzing 3-way merge conflicts, inferring developer intent across multiple branches, and applying informed decisions to achieve correct, conflict-free outcomes.</li><li>Strong consulting skills including problem-solving, communicating effectively with customers, and knowledge contribution.</li><li>Required Experience: Java, GIT, SQL.</li><li>Preferred Experience: JSON, RESTful APIs, IntelliJ, SQL, Python, Gradle, AWS CLI.</li><li>Flexibility: Ability to work within a team and independently.</li><li>BSc in Computer Science or equivalent.</li></ul>About GuidewireGuidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position.

As a Consultant you will be at the forefront of delivering cloud migrations to our global clients. This role is designed for individuals who are passionate about technology, eager to enhance their technical skills, and thrive in a collaborative and dynamic environment.

Database Upgrade Specialist

SummaryJoin Guidewire's dynamic Global Helpdesk team, a critical part of a company that has transitioned to an AI-first platform. We are seeking a dedicated Desktop Support Engineer to be the first point of contact for comprehensive technical solutions. This role is essential for maintaining the productivity of our global workforce by providing expert, hands-on support for hardware, software, mobile devices, and network connectivity. You will be empowered to take full ownership of the entire incident and request lifecycle, from initial triage and prioritization to resolution and necessary escalation, ensuring seamless technical operations across the organization.Job DescriptionGuidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently.Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation  Roles and Responsibilities:<ul><li style="color:#000000 !important">End-User Computing Excellence: Deliver expert analysis, diagnosis, and resolution of complex hardware and software incidents for our global user base, including proactive corrective solutions and remote support coordination.</li><li style="color:#000000 !important">Incident and Request Management: Efficiently manage the complete lifecycle of service tickets- from initial triage and prioritization to escalation and status tracking- ensuring adherence to agreed-upon service levels.</li><li style="color:#000000 !important">Endpoint Management: Maintain and support a secure, compliant fleet of Mac OS X endpoints and Windows, ensuring all devices are configured to current IT standards.</li><li style="color:#000000 !important">Executive and Meeting Support: Provide high-quality Audio Visual (AV) and Video Conferencing support to ensure seamless meeting experiences, including dedicated VIP/Executive support.</li><li style="color:#000000 !important">Service Improvement: Drive quality and efficiency gains in service delivery by actively developing knowledge base documentation and expanding self-service resources.</li><li style="color:#000000 !important">Project Contribution: Serve as a key contributor to assigned IT infrastructure and service projects, and participate in regular operational meetings.</li><li style="color:#000000 !important">Training and Enablement: Conduct training sessions for end-users on new systems, services, and best practices. </li></ul>Skills and Experience:<ul><li style="color:#000000 !important">Technical Expertise (3&#43; Years): Minimum of 3 years of dedicated Desktop Support experience with hands-on proficiency in cross-platform operating systems, primarily Apple OS X/macOS and Microsoft Windows 10/11</li><li style="color:#000000 !important">Core Infrastructure: Deep experience managing and supporting services including Active Directory, Active Sync, and Exchange, with proven expertise in Apple product support.</li><li style="color:#000000 !important">Enterprise Tooling: Direct experience supporting and administering key SaaS and productivity applications such as Google Workspace Suite, Zscaler, Zoom, Slack, Okta, and ServiceNow.</li><li style="color:#000000 !important">Advanced Troubleshooting: Strong conceptual understanding and practical experience in troubleshooting Network Protocols, VPN, and Network Access Control (NAC) issues.</li><li style="color:#000000 !important">Deployment and Virtualization: Working knowledge of modern remote deployment and management tools (SCCM, JAMF, Autopilot, Intune) and familiarity with virtual environments (VMWare, AWS Workspace).</li><li style="color:#000000 !important">High-Touch Support: Required experience providing dedicated, professional support to VIP and Executive Management.</li><li style="color:#000000 !important">Documentation &amp; Communication: Exceptional written and oral communication skills, coupled with superior customer-facing soft skills and proven experience creating technical documentation (e.g., in Google Docs, SharePoint, Confluence).</li><li style="color:#000000 !important">Essential Attributes: Strong organizational skills, proven aptitude for remote troubleshooting, and a collaborative, knowledge-sharing approach. Must be willing to work flexible hours/on-call rotation and have the physical capability for equipment installation as needed.</li><li style="color:#000000 !important">Education: Bachelor’s Degree in IT or Business Management preferred. </li></ul> Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Join Guidewire's dynamic Global Helpdesk team, a critical part of a company that has transitioned to an AI-first platform. We are seeking a dedicated Desktop Support Engineer to be the first point of contact for comprehensive technical solutions. This role is essential for maintaining the productivity of our global workforce by providing expert, hands-on support for hardware, software, mobile devices, and network connectivity. You will be empowered to take full ownership of the entire incident and request lifecycle, from initial triage and prioritization to resolution and necessary escalation, ensuring seamless technical operations across the organization.

Desktop Support Engineer, Global Helpdesk

SummaryGuidewire is seeking a hands-on DevOps Engineer and Security Champion to join our Professional Services AI Engineering team in Bangalore. You will be the single owner of security implementation across our internal AI Engineering platform and the AI productization projects it supports. This is an execution-focused security role with real input into security strategy. You partner with Product to shape security guidance and own its correct implementation across our infrastructure, applications, and developer workflows — knowing when a decision belongs at the policy level and escalating it accordingly. You will pair closely with the Platform Architect and Strike Team developers to bake security into every layer of the system.Job DescriptionKey Responsibilities• Authentication: Stand up and operate authentication flows across all Strike Team projects — JWT, AWS Cognito, SSO integrations, and machine-to-machine auth patterns.• Authorization &amp; Access Controls: Implement role-based and attribute-based access control patterns. Maintain a reusable authorization library that Strike Teams consume rather than rebuild.• Compliance Implementation: Translate compliance requirements (SOC 2, regional data privacy, customer-driven controls) into concrete technical controls — encryption, key management, audit logging, data residency.• IP &amp; Network Controls: Implement IP restrictions, VPC-level network segmentation, and traffic policies that protect customer data without blocking legitimate Strike Team workflows.• Security Patterns Library: Build and maintain a library of vetted security components (auth middleware, secret management helpers, audit log clients) that every Strike Team uses by default.• Security Reviews &amp; Audit Support: Review Strike Team designs for security gaps, support customer audits, and partner with the QA Architect on security-focused testing standards.KPIs &amp; Success Metrics• Security controls implemented across all Strike Team projects (auth, authz, encryption, audit logging) with no critical gaps.• Reusable security library adoption — share of teams consuming vetted components rather than rebuilding.• Compliance readiness: SOC 2 and data-privacy controls in place; successful customer audit support.• Time-to-remediate security findings within SLA.• Zero preventable authentication or access-control incidents.Key Skills &amp; Experience• Education: Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or a related technical field.• Experience: 8&#43; years of software engineering experience with a strong focus on security implementation — auth systems, compliance controls, or platform security.• Technical Proficiency: – Expert-level knowledge of authentication and authorization patterns (OAuth 2.0, OIDC, JWT, SAML).– Hands-on experience with AWS Cognito, IAM, KMS, and Secrets Manager.– Strong backend development skills (Python, Java, or TypeScript) — this is a hands-on engineering role, not a pure advisory one.– Working knowledge of common compliance frameworks (SOC 2, ISO 27001, GDPR) and how to translate them into engineering controls.– Familiarity with secure CI/CD patterns and supply-chain security (SBOM, dependency scanning).• Engineering Excellence: Track record of shipping production-grade security components. Comfortable being a coding security engineer, not just a reviewer.• Domain Context: (Preferred) Experience in regulated industries (insurance, finance, healthcare) or multi-tenant SaaS.Preferred Skills &amp; Experience• AI Security: Experience securing LLM-based applications — prompt injection defenses, output filtering, model access controls.• Cloud Security: AWS Security Specialty certification or equivalent.• Guidewire Knowledge: Familiarity with Guidewire Cloud security model.• Threat Modeling: Hands-on experience running threat modeling sessions for production systems. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is seeking a hands-on DevOps Engineer and Security Champion to join our Professional Services AI Engineering team in Bangalore. You will be the single owner of security implementation across our internal AI Engineering platform and the AI productization projects it supports.
This is an execution-focused security role with real input into security strategy. You partner with Product to shape security guidance and own its correct implementation across our infrastructure, applications, and developer workflows — knowing when a decision belongs at the policy level and escalating it accordingly. You will pair closely with the Platform Architect and Strike Team developers to bake security into every layer of the system.

DevOps Engineer

SummaryLove solving sticky problems? Excited about crafting innovative solutions for a leading global software company in the Insurance space? Interested in working on digital solutions and services that touch everyone’s lives? We are a multidisciplinary Digital team working to make innovative solutions that are at the forefront of the business transformation within the insurance industry.Job DescriptionThe Guidewire Digital Practice is a group of highly motivated technology engineers, user experience designers, and domain experts working with insurance clients, InsurTechs and delivery partners in current, leading-edge technologies delivering exciting, customer-facing projects. We are seeking a highly motivated Digital technical architect looking to work with current, leading-edge technology on challenging, customer focused consulting and implementation projects. Guidewire&#39;s market-leading Digital products enable insurance carriers to build andimplement leading-edge sales and self-service digital capabilities. These capabilities provide Agents and Policy Holders interfaces to quickly and easily create and service insurance policies. We’re committed to an inclusive workspace that embraces people with diversebackgrounds, experiences, skills, and talents. As a Digital Architect in Professional Services, you will:<ul><li>Lead the design and development of web and mobile solutions using JavaScript, React (4-5&#43; years), and Guidewire’s Jutro design system.</li><li>Collaborate with UX designers and cross-functional teams to deliver single-page applications and digital services.</li><li>Apply expertise in CSS, SASS, automated unit testing (Jest/Enzyme), and server-side technologies (JSON/RPC, REST).</li><li>Mentor and guide development teams, fostering a culture of innovation and continuous improvement.</li><li>Demonstrate strong communication skills in English; additional languages are a plus.</li><li>Support migration projects from AngularJS to React and leverage UX prototyping tools (Invision, Sketch) as needed.</li><li>Travel for onsite client engagements as required.</li></ul> Key Qualifications:<ul><li>5&#43; years of software development experience with web technologies.</li><li>Proven leadership, interpersonal, and problem-solving abilities.</li><li>Experience or willingness to learn Guidewire’s Jutro design system.</li><li>Insurance industry experience is a plus.</li></ul> Other Skills:<ul><li>Insurance industry experience</li><li>Able to demonstrate experience with building web/mobile services and single-page applications</li><li>Effective communication and collaboration skills and experience interacting with team members and project sponsors</li><li>Highly motivated, result-driven, and tenacious problem solver</li><li>Fluent in Japanese</li><li>Strong English skills</li></ul> Nice to have:● Exposure to Figma, Invision, Sketch, or other UX prototyping tools #LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Love solving sticky problems? Excited about crafting innovative solutions for a leading global software company in the Insurance space? Interested in working on digital solutions and services that touch everyone’s lives? We are a multidisciplinary Digital team working to make innovative solutions that are at the forefront of the business transformation within the insurance industry.

Digital Architect

SummaryGuidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We partner with our customers to deliver cloud-based core, data, and digital solutions that power the property and casualty (general) insurance industry. Within the Global Delivery Center in Kuala Lumpur, our Digital team builds and implements customer-facing portals and digital experiences on top of Guidewire’s Jutro Digital Platform and InsuranceSuite Cloud APIs.Job DescriptionRole OverviewWe are looking for a Digital Developer to join our PS – GDC Digital team in Kuala Lumpur. You will develop and enhance web-based digital experiences (e.g., quote &amp; buy journeys, self-service portals, agent/broker portals) for insurers using Jutro, React, and InsuranceSuite Cloud APIs.In this role, you will work closely with UX designers, business analysts, architects, and other developers to deliver high-quality, maintainable solutions that meet customer and business needs.Key Responsibilities<ul><li>Implement and enhance digital applications using Jutro / React / TypeScript / JavaScript / HTML / CSS based on UX designs, technical specs, and user stories.</li><li>Integrate digital applications with InsuranceSuite and other back-end systems using RESTful APIs, SDKs, and configuration.</li><li>Configure and extend out-of-the-box Jutro components, schemas, and design tokens to support customer brand, products, and business rules.</li><li>Participate in estimation, sprint planning, daily stand-ups, and reviews as part of an agile project team.</li><li>Write clean, testable, and performant code; create and maintain unit tests (e.g., Jest, React Testing Library) for key components and flows.</li><li>Troubleshoot and resolve defects across development, stabilization, UAT, and warranty phases.</li><li>Collaborate with UX designers to ensure technical feasibility of designs and provide feedback on edge cases and constraints.</li><li>Work with integration and core product teams to design and consume APIs in a way that minimizes coupling and supports maintainability.</li><li>Contribute to project and technical documentation (e.g., design decisions, API usage, configuration notes, runbooks).</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul>Required Qualifications &amp; Experience<ul><li>2–4 years of hands-on experience in front-end or full-stack web development.</li><li>Strong proficiency in JavaScript / TypeScript and a modern front-end framework — ideally React.</li><li>Solid understanding of HTML5, CSS3, responsive layout, and component-based UI architectures.</li><li>Experience working with RESTful APIs (consuming, handling responses, error handling, authentication).</li><li>Exposure to enterprise or B2B web applications; comfort working with complex business logic and workflows.</li><li>Familiarity with source control and CI/CD practices (e.g., Git, pull requests, branching, basic pipelines).</li><li>Experience working in agile teams and collaborating with BAs, QA, UX, and architects.</li><li>Good verbal and written communication skills in English; able to discuss trade-offs and explain technical decisions.</li><li>Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul>Nice to Have<ul><li>Experience with:<ul><li>Jutro Digital Platform, or other design-system driven / schema-based frameworks.</li><li>Insurance, financial services, or other regulated industries.</li><li>Testing frameworks such as Jest, React Testing Library, or similar.</li><li>Cloud-native development, containers, or DevOps tooling.</li></ul></li><li>Familiarity with P&amp;C / General Insurance concepts (policies, quotes, billing, claims, portals).</li><li>Prior consulting / implementation project experience with external customers.</li></ul>What We Offer<ul><li>The opportunity to work on regional and global digital transformation projects with leading insurers.</li><li>A clear Digital Developer learning path (Jutro, APIs, integration, certifications) and mentoring within the Digital Community of Practice.</li><li>Hybrid working model in Kuala Lumpur with a strong local GDC community and collaboration with global Digital and GSC teams.</li><li>Competitive compensation and benefits with room to grow into senior digital developer or architecture roles over time.</li></ul>#LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We partner with our customers to deliver cloud-based core, data, and digital solutions that power the property and casualty (general) insurance industry.

Within the Global Delivery Center in Kuala Lumpur, our Digital team builds and implements customer-facing portals and digital experiences on top of Guidewire’s Jutro Digital Platform and InsuranceSuite Cloud APIs.

Digital Developer (Frontend) Consultant

SummaryAbout Guidewire Guidewire is the platform P&amp;C insurers trust to run, differentiate, and grow their business. As we deepen our investments in AI and expand our market leadership, competitive clarity has never mattered more. This role sits at the center of that story, with real influence over how Guidewire shows up in the market. Role Overview We’re looking for a Director of Competitive Intelligence to build and run a high-impact CI function that keeps our field sharp, our positioning credible, and our executives well-informed. You will own Guidewire’s competitive intelligence program end to end: from market monitoring and win/loss analysis to battlecards, executive briefings, and sales enablement. You’ll manage a small team and work closely with the rest of Product Marketing, Sales, Product Management, Strategy, and GTM leadership to ensure competitive insight actually reaches the people who need it, in a form they can use. On any given week, you might be: Synthesizing a competitor’s AI or cloud announcement into a clear POV for the field Running a regional win/loss debrief and turning patterns into enablement content Briefing the CRO and CPO on a landscape shift ahead of a strategic planning session Helping a PMM sharpen positioning and objection-handling against a specific rivalJob Description<h3>What You’ll Do</h3>Build and lead the competitive intelligence program<ul><li>Design and execute a company-wide CI program, establishing core processes for competitor monitoring, trend tracking, and insight surfacing using dynamic, AI-augmented CI tools.</li></ul><ul><li>Create field-ready enablement content (battlecards, playbooks, value narratives) tailored by persona/segment, and partner with Sales Enablement to embed this content into training and coaching to help the field win competitive deals faster.</li></ul><ul><li>Lead the structured win/loss program to capture deal data, analyze winning/losing patterns, and translate those findings into concrete, actionable insights and visible performance dashboards for GTM and Product leadership.</li></ul><ul><li>Partner with Product/Strategy to inform the roadmap, anticipate market shifts (AI, cloud, etc.), provide clear POVs on competitor strategies/capabilities, and contribute to executive and board-level strategic narratives.</li><li>Coach and prioritize work for a small CI/PMM team, acting as a player-coach on critical deals and evangelizing ethical, high-quality CI best practices across the company.</li></ul><h3>What We’re Looking For</h3><ul><li>10&#43; years of B2B software experience in competitive intelligence (CI), product marketing (PMM), strategy, or related fields.</li><li>Proven ability to build and scale CI programs, creating field-ready enablement content like battlecards and objection handlers.</li><li>Ability to work at multiple altitudes, synthesizing macro market trends for board-level narratives while also conducting deep competitor analysis on specific deals.</li><li>Strong executive communication skills for briefing C-level leaders and defending a clear point of view under pressure.</li><li>Preferred experience in complex enterprise software markets, with an understanding of multi-stakeholder buying cycles. </li><li>Familiarity with modern CI tools and workflows (e.g., Crayon, Klue) and AI-assisted signal collection.</li><li>Strong analytical skills, comfortable with both qualitative (interviews) and quantitative data (win/loss stats, pipeline metrics).</li></ul><h3>What Makes This Role Interesting</h3><ul><li>Market inflection point: AI, cloud, and core modernization are fundamentally changing how P&amp;C insurers run their business and choose technology partners — your work directly shapes how Guidewire competes in this new reality.</li><li>High visibility and impact: You’ll be a key partner to senior GTM and Product leaders, with a direct line of sight from your insights to roadmap decisions, win rates, and strategic narrative.</li><li>True cross-functional seat: You’ll collaborate with Product Marketing, Sales, Product, Strategy and more - connecting dots that few others can see.</li><li>Opportunity to modernize CI with AI: You’ll have the mandate to evolve Guidewire’s CI practice from static documents to a modern, AI-augmented system of real-time competitive signals, battlecards, and win/loss insight that our field actually lives in every day.</li></ul>If you’re excited by the idea of shaping how a market-leading platform competes in an AI-first era, and you love turning messy external signals into crisp, actionable guidance, we’d love to talk.&amp;#xa;The US base salary range for this full-time position is $185,000 - $324,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

About Guidewire
Guidewire is the platform P&C insurers trust to run, differentiate, and grow their business. As we deepen our investments in AI and expand our market leadership, competitive clarity has never mattered more.  This role sits at the center of that story, with real influence over how Guidewire shows up in the market.
Role Overview
We’re looking for a Director of Competitive Intelligence to build and run a high-impact CI function that keeps our field sharp, our positioning credible, and our executives well-informed.
You will own Guidewire’s competitive intelligence program end to end: from market monitoring and win/loss analysis to battlecards, executive briefings, and sales enablement. You’ll manage a small team and work closely with the rest of Product Marketing, Sales, Product Management, Strategy, and GTM leadership to ensure competitive insight actually reaches the people who need it, in a form they can use.
On any given week, you might be:
Synthesizing a competitor’s AI or cloud announcement into a clear POV for the field
Running a regional win/loss debrief and turning patterns into enablement content
Briefing the CRO and CPO on a landscape shift ahead of a strategic planning session
Helping a PMM sharpen positioning and objection-handling against a specific rival

Director of Competitive Intelligence

SummaryAbout Guidewire Enablement: At Guidewire, we believe in enabling success – not just for our customers but also for our employees. Guidewire Enablement is all about empowering our talented teams with the tools, knowledge, and training they need to excel in their roles. Our mission? To deliver exceptional learning experiences that drive measurable outcomes.Job DescriptionWhat We&#39;re Looking For:As the Enablement Business Partner – APAC GTM and Alliances, you will be the strategic connector and end‑to‑end enablement partner for APAC Sales, Customer Success, Professional Services, and regional Alliances. You will deeply understand regional market and partner dynamics and translate business and partner priorities into focused enablement strategies, learning paths, and events that build skills, accelerate productivity, and drive measurable outcomes across APAC.You will partner closely with APAC GTM and regional Alliances leaders, as well as the Global Alliances Enablement Business Partner and Regional Enablement GTM Business Partners, to design and orchestrate programs that help our teams position and deliver Guidewire’s AI-powered cloud platform, new product categories, and Capabilities offerings. In doing so, you’ll help systematize services-led innovation into repeatable offerings, activate GTM in new markets such as Japan, and support AI-powered services execution across Guidewire-led and partner-led projects—directly contributing to Guidewire’s FY26 GTM and Professional Services priorities. Your work will ensure field and partner teams have the knowledge, assets, and confidence to execute, and will contribute to Guidewire’s broader mission of transforming how the world’s P&amp;C insurers do business, reinforcing our culture of determination, collaboration, and continuous improvement across the APAC region.   Required Skills/Experience:<ul><li>Experience: A minimum of 3-5 years of experience in Guidewire GTM and Alliances</li><li>Strategic Business Partnership: Build executive trust, synthesize GTM and Alliances priorities through insightful needs analysis and proactive, value-driven communication.</li><li>Strategic Program Excellence: Orchestrate end‑to‑end program execution with Events (logistics) and Stakeholders (agenda, speakers) for flawless programs such as kickoffs, MYFU, and Enablement Workshops.</li><li>Business acumen and outcome mapping: Translate goals into enablement objectives, leading indicators, and target behaviors; connect programs to measurable business outcomes.</li><li>Integrity, Rationality, &amp; Collegiality: You operate with integrity by building truthful relationships, with rationality by making evidence-based decisions, and with collegiality by working as a professional equal among your peers.</li><li>Communication and Adaptability: Exhibit excellent verbal, written, and presentation skills. Ability to multitask and quickly adapt to a changing environment.</li><li>Project Management and Organizational Skills: Demonstrate strong organizational and project management skills with excellent attention to detail.</li><li>Industry Knowledge: Good understanding of the property and casualty insurance business.</li><li>Software Proficiency: Proficiency with software tools such as Google Suite, Monday.com, eLearning platforms, and AI</li><li>Remote Work: Ability to work seamlessly in a remote environment</li><li>Travel: Willingness to travel up to 25-50% of the time, occasionally internationally..</li></ul>Key Responsibilities:In this dynamic role, you&#39;ll be the architect of success. Your responsibilities will include<ul><li>Serve as the primary enablement point of contact for APAC Sales, Customer Success, Professional Services Delivery, and regional Alliances leadership, with clear ownership for product, capabilities, and functional competency roadmaps in the region.</li><li>Provide regular and frequent updates to leadership, including persona-based learning plans, product overview learning paths, and enablement feedback forums</li><li>Conduct regular Executive Business Reviews (EBRs) to discuss active stakeholder learning plans (3-6 month increments), identify future roadmap requirements, and discuss actions for  improvement in learning planning and execution</li><li>Accountable for Training Needs Assessment for training/learning requested by your business areas, including scope, learning objectives, persona-based impact, and potential training plans.  Participate with Program Owners for each planned deliverable affecting your audience group to ensure learning objectives are appropriately defined and delivered</li><li>Design and orchestrate major regional programs (sales and alliances kickoffs, MYFU, enablement workshops, regional off-site training), owning logistics in partnership with Events and driving agenda, speakers, and outcomes with stakeholders</li><li>Coordinate with Onboarding resources to ensure persona-based content is up-to-date and relevant with our expanding and changing landscape</li><li>Collaboration with the People Team regarding soft-skills competency and leadership training to present an overarching learning view to your business stakeholders</li><li>Collect and action stakeholder feedback for your business area</li><li>Complete tactical updates of Training Needs Assessments, metrics reporting, and Monday reporting up-to-date</li><li>Localize global partner enablement strategies, content, and certifications for APAC in partnership with the Global Alliances Business Partner, ensuring aligned messaging, value propositions, and co-selling motions with SI and technology partners.</li><li>Drive a regional Alliances enablement plan that raises success of SI-led programs and accelerates AI platform and new product adoption, ensuring partners have localized, current assets and that feedback informs continuous improvement.</li></ul>Join us in shaping the future of Guidewire and unlocking the potential of our incredible Customer Success and Professional Services teams. If you&#39;re ready to embark on a thrilling journey of learning and empowerment, apply now! Guidewire is an equal-opportunity employer, and we encourage candidates from all backgrounds to bring their unique talents to our team.Let&#39;s enable success together – apply today and be part of the Guidewire story!About Guidewire:Guidewire Software, Inc. is dedicated to fostering an inclusive environment that values diverse perspectives, abilities, and cultures. We are an equal opportunity and affirmative action employer. Qualified applicants will receive consideration regardless of race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.For candidates requiring accommodations during the hiring process due to a disability, please contact (650) 356-4940 or Accommodations&#64;guidewire.com. In the event of any unforeseen obstacles, our appeals process is available for denied accommodations or non-selection decisions.To learn more about us, visit www.guidewire.com, and follow us on Twitter: &#64;Guidewire_PandC.#LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

About Guidewire Enablement:
At Guidewire, we believe in enabling success – not just for our customers but also for our employees. Guidewire Enablement is all about empowering our talented teams with the tools, knowledge, and training they need to excel in their roles. Our mission? To deliver exceptional learning experiences that drive measurable outcomes.

Enablement Business Partner – APAC GTM and Alliances

SummaryWe're looking for an Engineering Manager to join our development team in Dublin, Ireland. You will play a key role in building products that improve the experience of Guidewire customers worldwide, working in a team of specialists who have a shared commitment to push further and achieve more. At Guidewire, we are changing the face of insurance by developing and delivering technology that crafts the future of the property and casualty industry. We are a global team of more than 3,500 working at scale and speed across a 1 billion dollar platform that gives insurers the tools they need to take care of their customers. Individually mastering our craft, we collectively empower millions.Job Description<h2> Guidewire Cloud Platform &amp; Jutro Digital Platform (JDP)  </h2>We are part of the team responsible for building the Guidewire Cloud Platform, enabling our customers to develop and deploy Guidewire Insurance Platform solutions to the cloud, similar to deploying applications on AWS. Under the hood, the platform is built utilizing the Kubernetes ecosystem for scalability and efficiency.In this role, you will lead teams developing the JDP (Jutro Digital Platform). The JDP is our modern frontend and backend architecture that empowers customers to build scalable, accessible, and performant digital experiences. Your teams will be responsible for building components across the entire JDP stack. On the frontend, this involves working with React 18/19, the Jutro Design System (including atomic components and design tokens), Micro Frontends via Module Federation, and modern tooling. On the backend, your teams will develop autonomous microservices built primarily on a JVM stack using Java 21, Kotlin, and Spring Boot 3.x, supported by AWS-native services. The underlying infrastructure and data layers utilize Kubernetes within AWS, PostgreSQL, Kafka/AWS MSK, and JFrog Artifactory for package distribution.  Our teams take ownership of all aspects of the software development lifecycle for their services, including architecture, coding, quality assurance, infrastructure, and deployment/upgrade strategies. We embrace agile methodologies to promote collaboration and efficiency across our projects. <h2>Pioneering AI-Assisted Development  </h2>Guidewire is moving toward a future of Spec-Driven, AI-Assisted Development (SDD). We believe in augmenting our engineers with the best AI tools while maintaining strong human oversight, security, and cognitive ownership.As an Engineering Manager, you will be at the forefront of this transformation. You will guide your teams in adopting our AI Governance Policy and &#34;AI Craft&#34; practices. This involves accelerating the Spec-Driven Development by ensuring that structured markdown specifications for requirements, design, and evaluations are co-located with code.   Furthermore, you will ensure your team is proficient with approved AI tools, including Claude Code for agentic workflows and MCP integration, GitHub Copilot, Developer Assistant, and knowledge search tools. Maintaining a &#34;human in the loop&#34; philosophy is critical; AI outputs must be reviewable, explainable, and secure by design. You will foster a culture where engineers leverage AI for speed but maintain deep cognitive ownership of the code they ship. Finally, you will track key metrics such as PR cycle time, AI-generated test coverage, and the qualitative outcomes of AI adoption to continuously refine and improve our development processes.  We prioritize structured, high-bandwidth collaboration. This role requires in-office attendance for 10 days per month. This dedicated time fosters deep team integration, cross-pod planning, and the dynamic, creative problem-solving that defines our engineering culture. <h2>What We&#39;re Looking For</h2><ul><li>We are seeking an experienced leader with 8 or more years of professional experience in software engineering, including 1&#43; years in an engineering leadership role. </li><li>You should have demonstrated success leading multiple development teams, specifically in designing and building microservices within cloud-based architectures.</li><li>A deep understanding of modern web architectures is essential, preferably with experience in both frontend ecosystems like React and Node.js, and backend JVM stacks such as Java, Kotlin, and Spring Boot. </li><li>Strong AI literacy is a core requirement for this role; you must have a proven interest or experience in AI-assisted development, prompt engineering, or integrating AI tools such as Copilot, Claude, or similar large language models into the software development lifecycle.</li><li>You will have the autonomy to define tactical approaches for your domain, ensuring our engineering strategies align with both the product roadmap and our long-term AI-assisted development goals.</li><li>You must possess a proven ability to deliver against a long-term technical roadmap, coupled with strong skills in effective communication and providing clarity across stakeholders. </li><li>Deep expertise in software engineering best practices, including design documents like RFCs and ADRs, pair programming, automated testing, and code reviews, is expected. </li><li>Above all, we value a strong sense of curiosity and a passion for continual learning and professional development.  </li></ul><h2>What You Will Do</h2>As an Engineering Manager, you will be responsible for leading teams, driving technical excellence, and spearheading our transition to AI-assisted development.  <h2>Team Leadership &amp; Development</h2><ul><li>Lead and Mentor: Provide candid feedback, mentorship, and coaching to foster a high-performing environment.</li><li>Empower Through Delegation: Effectively delegate responsibilities to encourage team growth and autonomy.</li><li>Align Priorities: Define and communicate clear team goals that support the broader organizational strategy, ensuring alignment across multiple teams.</li><li>Collaborate Cross-Functionally: Work regularly with stakeholders to develop and execute quarterly plans, ensuring transparency in delivery.</li><li>Recruitment &amp; Team Building: Actively participate in hiring, interviewing, and onboarding new engineers to scale the team effectively.</li><li>Performance Management: Conduct regular 1:1s, performance reviews, and manage career progression for direct reports.</li><li>Agile Process Ownership: Champion and refine agile methodologies within your teams to continuously improve delivery efficiency and collaboration.</li><li>Incident Management &amp; Operational Excellence: Oversee the operational health of your teams&#39; services, participating in incident response and ensuring robust monitoring and alerting practices.  </li></ul><h2>AI Adoption &amp; Innovation</h2><ul><li>Drive AI Integration: Champion the adoption of AI tools within your teams, standardizing the AI toolbox and integrating teams into org-level AI programs.</li><li>Implement Spec-Driven Development (SDD): Ensure repositories and workflows are optimized for SDD, co-locating structured markdown specifications with code.</li><li>Run Focused Pilots: Lead focused AI pilots to evaluate new tools and workflows.</li><li>Share Learnings: Actively share AI outcomes and insights to help the organization converge on shared, effective patterns.  </li></ul><h2>Technical Excellence &amp; Delivery</h2><ul><li>Champion Best Practices: Enforce software development and documentation best practices to ensure high-quality, on-time project delivery.</li><li>Oversee System Design: Validate architectural decisions across the JDP stack (React, Kotlin, Spring Boot, AWS) to ensure robustness and scalability.</li><li>Ensure Quality &amp; Alignment: Verify that technical designs meet both technical and business requirements. </li></ul>   About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We're looking for an Engineering Manager to join our development team in Dublin, Ireland. You will play a key role in building products that improve the experience of Guidewire customers worldwide, working in a team of specialists who have a shared commitment to push further and achieve more.
At Guidewire, we are changing the face of insurance by developing and delivering technology that crafts the future of the property and casualty industry. We are a global team of more than 3,500 working at scale and speed across a 1 billion dollar platform that gives insurers the tools they need to take care of their customers. Individually mastering our craft, we collectively empower millions.

Engineering Manager – Guidewire Cloud Platform (JDP & AI Integration)

SummaryJoin Guidewire’s Application Platform team within Product Development &amp; Operations (PDO), where we drive operational excellence and transformative innovation for the world’s leading P&amp;C insurance software. Our team is dedicated to building secure, scalable, and efficient cloud platforms, collaborating in a culture that values curiosity, continuous improvement, and bold problem-solving. We work in a hybrid environment, leveraging the latest in AI and cloud technologies to deliver measurable value for our customers. As an Engineering Manager, you will be a technical leader responsible for guiding the Application Platform team to deliver next-generation solutions. This is a high-impact role where your expertise will shape the future of Guidewire’s platform, accelerate AI and cloud adoption, and ensure our products meet the evolving needs of global insurers. We seek a leader who thrives on innovation, values collaboration, and is passionate about building platforms that empower both customers and developers.Job Description<h3>What you’ll do</h3><ul><li>Lead and mentor a team of engineers to deliver secure, scalable, and reliable application platform solutions that power Guidewire’s cloud offerings.</li><li>Drive the adoption of AI, and cloud capabilities, ensuring operational excellence and measurable customer value.</li><li>Collaborate cross-functionally to launch new products, enhance platform reliability, and improve service compliance and security.</li><li>Foster a culture of innovation, continuous learning, and customer-centricity within the team.</li><li>Manage projects that accelerate the delivery of transformative features, including GenAI integration and advanced automation.</li><li>Champion proactive security practices and operational improvements to meet compliance and reliability targets.</li><li>Support the professional growth of your team through coaching, feedback, and development opportunities.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul><h3>What you’ll bring</h3><h3>Required</h3><ul><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li><li>Demonstrated Java mastery and strong object-oriented design skills.</li><li>Proven experience architecting cloud applications, preferably cloud-native, on modern cloud platforms (e.g., AWS, Azure, or GCP).</li><li>Demonstrated experience working with AI systems, including integrating AI/ML or GenAI capabilities into production software or platforms.</li><li>Proven experience leading engineering teams in cloud platform or enterprise software environments.</li><li>Strong technical background in distributed systems, cloud infrastructure, and platform security.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Ability to drive operational excellence and deliver measurable outcomes in a fast-paced environment.</li><li>Commitment to fostering an inclusive, innovative, and high-performing team culture.</li></ul><h3>Preferred</h3><ul><li>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).</li><li>Experience with AI/ML integration, cloud-native architectures, and large-scale platform operations.</li><li>Familiarity with the insurance or financial services industry is a plus.</li></ul><h3>Your Impact</h3>We believe in clarity and setting you up for success. In your first six months, you’ll lead the Application Platform team to deliver key platform enhancements, drive the integration of GenAI features, and improve operational metrics such as reliability and compliance. Your leadership will directly support Guidewire’s mission to deliver secure, innovative, and customer-centric solutions, ensuring our platform remains the trusted choice for global insurers. Over time, your influence will extend across teams, shaping the direction of our technology and the success of our customers.<h3>What’s in it for you</h3>The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and Wellness benefits</li><li>Paid time off programs including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li><li>All new hires participate in our in-person orientation process to ensure a strong start at Guidewire.</li></ul>At Guidewire, you’ll help transform the way the world’s P&amp;C insurers do business, contributing to our wider mission of delivering innovation, efficiency, and measurable value for our customers and communities.&amp;#xa;The US base salary range for this full-time position is $166,000 - $292,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Join Guidewire’s Application Platform team within Product Development & Operations (PDO), where we drive operational excellence and transformative innovation for the world’s leading P&C insurance software. Our team is dedicated to building secure, scalable, and efficient cloud platforms, collaborating in a culture that values curiosity, continuous improvement, and bold problem-solving. We work in a hybrid environment, leveraging the latest in AI and cloud technologies to deliver measurable value for our customers.

As an Engineering Manager, you will be a technical leader responsible for guiding the Application Platform team to deliver next-generation solutions. This is a high-impact role where your expertise will shape the future of Guidewire’s platform, accelerate AI and cloud adoption, and ensure our products meet the evolving needs of global insurers. We seek a leader who thrives on innovation, values collaboration, and is passionate about building platforms that empower both customers and developers.

Engineering Manager/Technical Lead  - Application Platform

SummaryThe People – Talent Attraction team builds the capabilities, culture, and clarity Guidewire needs for continued growth. We partner globally to strengthen talent engines, improve candidate and employee experiences, expand inclusive leadership pipelines, and use technology, data, and automation to work smarter. Our environment is collaborative, curious, accountable, and focused on continuous improvement, with a strong emphasis on AI fluency and scalable hiring practices. This role leads confidential, high-impact searches for senior leaders who will help Guidewire transform how the world’s property and casualty insurers do business. You will shape executive hiring strategy, advise senior stakeholders, and build trusted relationships with exceptional passive talent across technology and SaaS markets. Your work will strengthen leadership capability, support Guidewire’s growth, and contribute to a consistent, high-quality candidate experience.Job DescriptionWhat you’ll do<ul><li>Lead end-to-end executive searches for VP, Director, Head of Engineering, Product, Sales, and other senior leadership roles, translating business priorities into clear search strategies and measurable outcomes.</li><li>Partner with executives, hiring managers, Human Resources Business Partners, and business leaders to define leadership requirements, assess organizational needs, and align hiring decisions with Guidewire’s growth plans.</li><li>Build talent maps, competitor intelligence, and sustained pipelines across SaaS, cloud, cybersecurity, artificial intelligence, machine learning, and technology-product organizations.</li><li>Identify and engage passive candidates through executive search partners, professional networks, referrals, LinkedIn Recruiter, and industry relationships while maintaining discretion and confidentiality.</li><li>Assess leadership capability, strategic thinking, team-building, product-led growth experience, SaaS understanding, and alignment with Guidewire’s collaborative and purpose-driven culture.</li><li>Manage complex interview processes, influence selection decisions, and coordinate compensation benchmarking, equity or long-term incentive considerations, and offer negotiations with the appropriate teams.</li><li>Deliver a personalized, high-touch executive candidate experience and provide leaders with market insights on talent availability, competitor movement, diversity, compensation, and hiring trends.</li><li>Track and communicate executive hiring metrics, including time to fill, pipeline conversion, offer acceptance, source effectiveness, and hiring outcomes, using data to improve recruitment strategy and execution.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> What you’ll bringRequired<ul><li>Significant experience leading executive search and senior leadership hiring in a technology, SaaS, cloud, cybersecurity, or comparable product-company environment.</li><li>Minimum 15 years of experience into Recruitment (Min. 10 years into Executive Hiring) </li><li>Demonstrated ability to engage passive candidates and build trusted relationships with senior leaders and executive-level talent.</li><li>Strong stakeholder-management and advisory skills, with the judgment and confidence to influence hiring decisions at senior levels.</li><li>Experience developing talent maps, market intelligence, competitor insights, and proactive leadership pipelines.</li><li>Skilled leadership assessment capabilities, including evaluation of strategic thinking, organizational leadership, team development, business impact, and cultural contribution.</li><li>Experience partnering on executive compensation benchmarking and negotiating complex offers involving incentives, equity, or long-term rewards.</li><li>Excellent communication, organization, discretion, and prioritization skills, with the ability to manage multiple confidential searches and deliver timely outcomes.</li><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> Preferred<ul><li>Degree preferred or equivalent professional experience.</li><li>Experience recruiting leaders for global organizations or across multiple international markets.</li><li>Familiarity with property and casualty insurance, InsurTech, cloud platforms, artificial intelligence, machine learning, cybersecurity, or enterprise software.</li><li>Experience using applicant tracking systems, talent-intelligence tools, executive-search analytics, and structured assessment approaches.</li><li>Experience advancing inclusive leadership hiring through broad sourcing strategies and consistent, job-related evaluation practices.</li></ul> Your ImpactWe believe in clarity and setting you up for success. In your first six months, you will establish trusted partnerships with senior stakeholders, understand Guidewire’s leadership priorities, create targeted talent maps for critical functions, and build or strengthen executive pipelines across priority technology markets. You will introduce clear search strategies, provide actionable market intelligence, improve pipeline and source reporting, and help deliver an efficient, confidential candidate experience. Your work will support scalable growth, stronger leadership capability, and the continued evolution of Guidewire as a cloud and AI platform committed to customer success. What’s in it for youThe people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and Wellness benefits</li><li>Paid time off programs including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li></ul> Guidewire combines digital, core, analytics, and AI to deliver its platform as a cloud service and is committed to customer success. You will join a culture grounded in determination, collaboration, continuous improvement, and bravery, where people are encouraged to learn, contribute, and grow together.Guidewire embraces a culture of in-person interviews for all applicants and onsite orientation for all new hires.Guidewire is committed to providing an inclusive, respectful, and accessible hiring experience. Employment decisions are based on role-related qualifications, business needs, and organizational requirements. We welcome varied perspectives and do not make assumptions about candidates based on personal characteristics or background. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The People – Talent Attraction team builds the capabilities, culture, and clarity Guidewire needs for continued growth. We partner globally to strengthen talent engines, improve candidate and employee experiences, expand inclusive leadership pipelines, and use technology, data, and automation to work smarter. Our environment is collaborative, curious, accountable, and focused on continuous improvement, with a strong emphasis on AI fluency and scalable hiring practices.

This role leads confidential, high-impact searches for senior leaders who will help Guidewire transform how the world’s property and casualty insurers do business. You will shape executive hiring strategy, advise senior stakeholders, and build trusted relationships with exceptional passive talent across technology and SaaS markets. Your work will strengthen leadership capability, support Guidewire’s growth, and contribute to a consistent, high-quality candidate experience.

Executive Recruiter

SummaryGuidewire is searching for a full stack engineer who is passionate about all things data, from polishing data under the hood to visualizing complex data sets in mind blowing ways. You will help build our next generation of data analytics and visualization tools to help insurance companies glean actionable insights into their operational performance.Job DescriptionWho You Are You are an enthusiastic engineer who is passionate about building high-quality software with a great team and improving the customer experience for all of our customers who use our products every day. You have a fine attention to detail and love visualizing data in all forms. You can quickly build new features in an agile environment. You are a self-starter and able to perform with minimal supervision while working alongside intelligent colleagues who&#39;ve checked their egos at the door in a team environment, communicating effectively with everyone. We&#39;ve built a strong culture, and we&#39;re looking for engineers who can help us maintain it! Responsibilities Technical mastery<ul><li>Build an impactful, performant, and scalable stack and unified application that fear no challenge</li><li>Write production code to lead our developers from the front</li></ul> Execution<ul><li>Deliver quantified business outcomes for customers with products that deliver the future today and make us proud</li><li>Build trust via transparency, communication, and consistent delivery that is on-scope and with outstanding quality</li></ul> Qualifications<ul><li>6 to 8 years’ experience in cloud native development</li><li>Proficient with Core Java and frameworks like Spring/Spring Boot</li><li>Proficient with JavaScript and its standards along with MVC frameworks like React or Angular</li><li>Experience in working with AI tools and understanding of effective Agentic AI development patterns</li><li>Proficient with HTML5 and CSS3, including frameworks similar to Bootstrap or Material</li><li>Experience with AWS (S3, SQS, Redshift), Kubernetes, Docker</li><li>Experience with databases and SQL, particularly PostgreSQL</li><li>Experience with data visualization libraries such as D3.js or Google Charts</li><li>Familiarity with Node.js and associated frameworks, like Express.js </li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is searching for a full stack engineer who is passionate about all things data, from polishing data under the hood to visualizing complex data sets in mind blowing ways. You will help build our next generation of data analytics and visualization tools to help insurance companies glean actionable insights into their operational performance.

Full Stack Software Engineer (Java & React/Angular)

SummaryProfessional Services at Guidewire partners with P&amp;C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform. As a Guidewire Architect focused on PolicyCenter, you will define and own the end-to-end technical architecture for complex, often greenfield implementations across on-premise, cloud, and hybrid environments. You will guide multidisciplinary teams, lead critical design decisions, and ensure solutions meet demanding performance, scalability, and security needs. This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.Job Description<h2>What you’ll do</h2><ul><li>Define and own the technical architecture, design standards, and implementation roadmap for Guidewire PolicyCenter across on-premise, cloud, and hybrid deployments, aligning with customer enterprise architectures and Guidewire best practices.</li><li>Lead end-to-end PolicyCenter configuration and customization, including Gosu development, PCF/UI design, data model extensions, underwriting rules, workflows, and plugins, ensuring solutions are robust, maintainable, and aligned to business needs.</li><li>Architect and oversee complex integrations between PolicyCenter and enterprise systems (billing, CRM, data warehouses, external partners, document management, and third-party services) using APIs, web services, and messaging patterns.</li><li>Provide day-to-day technical leadership for cross-functional delivery teams, performing architecture and code reviews, mentoring senior developers and integrators, and driving engineering excellence and high test coverage (including GUnit).</li><li>Collaborate closely with business analysts and customer stakeholders to translate requirements into scalable architectures and non-functional designs covering performance, availability, security, and disaster recovery.</li><li>Champion Professional Services priorities by leveraging AI and automation to reduce implementation effort and time, support cloud migration and adoption, and help industrialize repeatable, high-quality delivery patterns across projects.</li><li>Contribute to organizational assets such as accelerators, reference architectures, and technical white papers, and lead knowledge-sharing to uplift Guidewire and partner teams globally.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul><h2></h2><h2>What you’ll bring</h2>Required<ul><li>10–18 years of hands-on experience with Guidewire PolicyCenter, including at least two greenfield PolicyCenter implementations.</li><li>Guidewire Certified ACE for PolicyCenter Configuration, with deep knowledge of PolicyCenter UI, data model, Studio, and out-of-the-box features and accelerators.</li><li>Strong experience with Gosu, PCF, entities, typelists, rules, workflows, plugins, and configuration for new personal and commercial lines of business.</li><li>Proven track record architecting and delivering complex integrations using RESTful APIs, web services, messaging, and related technologies (e.g., Apache Camel, Bitbucket, IntelliJ).</li><li>Solid understanding of object-oriented design principles, performance optimization, security best practices, and non-functional requirements design for mission-critical systems.</li><li>Strong analytical, communication, and stakeholder management skills, with the ability to explain complex technical concepts to both technical and non-technical audiences and to work in Agile/Scrum environments.</li><li>Flexibility to collaborate across time zones and shifts when needed to support customers and global teams.</li><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> Preferred<ul><li>Experience with Guidewire Cloud (PolicyCenter on Guidewire Cloud Platform), including cloud-native patterns, observability, and CI/CD practices.</li><li>Background leading architecture on multiple PolicyCenter cloud or upgrade programs, especially those leveraging AI-enabled tools or automation to reduce implementation effort.</li><li>Familiarity with other Guidewire products (ClaimCenter, BillingCenter, Analytics, or Data Platform) and with modern microservices or event-driven architectures.</li><li>BSc in Computer Science, Engineering, or equivalent experience.</li></ul><h3></h3><h2></h2><h2>Your Impact</h2>We believe in clarity and setting you up for success. In your first six months, you will take architectural ownership of one or more complex PolicyCenter implementations, aligning solution designs with customer business objectives while embedding Professional Services’ priorities around AI-enabled, faster, and more predictable delivery. You will define technical roadmaps, guide teams through critical design and integration decisions, and put in place patterns and assets that measurably reduce implementation effort and time for future projects. As your influence grows, you will help customers fully leverage Guidewire’s cloud and AI platform, directly supporting our wider mission to transform how the world’s P&amp;C insurers do business and advancing Guidewire’s ambition to deliver secure, scalable, and innovative solutions globally.  What’s in it for you The people we employ give their all, and in return, we offer flexibility wherever we can, such as: Flexible work environment. Health and wellness benefits. Paid time off programs including volunteer time off. Market‑competitive pay and incentive programs. Continual development and internal career growth opportunities. All roles at Guidewire include an in‑person interview experience, and we provide an in‑person orientation for all new hires to help you build relationships and understand how your work contributes to our customers and mission. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with P&C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform.

As a Guidewire Architect focused on PolicyCenter, you will define and own the end-to-end technical architecture for complex, often greenfield implementations across on-premise, cloud, and hybrid environments. You will guide multidisciplinary teams, lead critical design decisions, and ensure solutions meet demanding performance, scalability, and security needs. 

This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.

Guidewire Architect

SummaryProfessional Services at Guidewire partners with P&amp;C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform. As a Guidewire Architect focused on ClaimCenter, you will define and own the end-to-end technical architecture for complex Guidewire implementations, modernization programs, and digital transformation initiatives across on-premise, cloud, and hybrid environments. You will provide architectural leadership for ClaimCenter implementations, claims transformation programs,ensuring scalable, secure, and high-performing solutions that accelerate customer value. This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.Job Description<h2>What you’ll do</h2><ul><li>Define and own the end-to-end technical architecture, design standards, and implementation roadmap for Guidewire ClaimCenter soutions across on-premise, cloud, and hybrid environments, ensuring alignment with customer enterprise architecture and Guidewire best practices.</li><li>Lead solution design and implementation, including ClaimCenter configuration and customization (Gosu, data model extensions, rules, workflows, integrations, and plugins)</li><li>Architect and oversee complex integrations between Guidewire applications and enterprise systems such as policy administration, billing, CRM, document management, data platforms, and third-party services using APIs, web services, messaging, and event-driven patterns.</li><li>Provide technical leadership to cross-functional delivery teams through architecture reviews, code reviews, mentoring, and engineering governance, driving quality, reusability, automation, and best-in-class delivery practices.</li><li>Partner with business stakeholders, architects, and customer teams to translate business requirements into scalable technical solutions that address performance, availability, security, resiliency, and operational excellence.</li><li>Champion cloud adoption, AI-enabled delivery, and automation initiatives to accelerate implementation timelines, improve productivity, and establish repeatable delivery patterns across programs.</li><li>Contribute to organizational assets including accelerators, reference architectures, technical standards, and thought leadership while promoting knowledge sharing across Guidewire, customer, and partner teams globally.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul><h2></h2><h2>What you’ll bring</h2>Required<ul><li>Demonstrated ability to leverage AI, automation, and data-driven insights to improve delivery efficiency, solution quality, and customer outcomes.</li><li>10–18 years of software engineering and architecture experience, including significant hands-on expertise in Guidewire ClaimCenter, with experience leading at least two large-scale implementation, modernization, or cloud transformation programs.</li><li>Deep expertise in Guidewire ClaimCenter configuration and architecture, including Gosu, data model extensions, rules, workflows, activities, integrations, plugins, and Guidewire development best practices;</li><li>Guidewire ClaimCenter ACE Certification, or equivalent Guidewire implementation credentials preferred.</li><li>Proven experience designing and delivering complex integrations using REST APIs, web services, messaging frameworks, and event-driven architectures across Guidewire and enterprise ecosystems.</li><li>Strong understanding of object-oriented design, cloud-native architecture, performance optimization, security best practices, scalability, resiliency, and non-functional requirements for mission-critical applications.</li><li>Excellent communication, consulting, and stakeholder management skills, with the ability to influence both technical and business audiences in Agile delivery environments.</li><li>Ability to collaborate effectively across global teams, customers, and time zones.</li></ul>Preferred<ul><li>Experience with Guidewire Cloud Platform (GWCP), including cloud-native implementation patterns, observability, DevOps, and CI/CD practices.</li><li>Proven success leading ClaimCenter Cloud,, or Guidewire modernization programs leveraging automation and AI-enabled delivery approaches.</li><li>Familiarity with other Guidewire products such as PolicyCenter, BillingCenter, Data Platform, and Analytics.</li><li>Experience with modern microservices, API-first architectures, event-driven systems, and digital experience platforms.</li><li>Bachelor&#39;s degree in Computer Science, Engineering, or equivalent practical experience.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with P&C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform.

As a Guidewire Architect focused on ClaimCenter, you will define and own the end-to-end technical architecture for complex Guidewire implementations, modernization programs, and digital transformation initiatives across on-premise, cloud, and hybrid environments. You will provide architectural leadership for ClaimCenter implementations, claims transformation programs,ensuring scalable, secure, and high-performing solutions that accelerate customer value. 

This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.

Guidewire Architect – CC or PC Config

SummaryGuidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&amp;C insurers, reducing implementation effort and accelerating time-to-value. As a ClaimCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating ClaimCenter to help customers modernize their claims operations and adopt Guidewire Cloud. You will be an internal implementation and configuration specialist focused on ClaimCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 2-5 years of experience who enjoys hands-on configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.Job Description <h2>What you’ll do</h2><ul><li style="color:#494949 !important">Configure Guidewire ClaimCenter (entities, workflows, rules, UI, product model) using recommended implementation patterns and out‑of‑the‑box capabilities wherever possible.</li><li style="color:#494949 !important">Participate in requirement and design discussions with internal stakeholders (architects, BAs, developers, QA) to translate business and functional needs into ClaimCenter configuration and integration designs.</li><li style="color:#494949 !important">Implement and support integrations between ClaimCenter and external/enterprise systems (policy, billing, document management, payments, third‑party services) using web services, REST APIs, messaging, and batch processes.</li><li style="color:#494949 !important">Contribute to data migration activities including data mapping, transformation rules, migration scripts, test data preparation, and reconciliation/validation of migrated data.</li><li style="color:#494949 !important">Develop and maintain functional and technical design documents, configuration workbooks, interface specifications, and deployment checklists to support repeatable delivery.</li><li style="color:#494949 !important">Support system integration testing (SIT) and user acceptance testing (UAT): clarify expected behavior, analyze defects, provide configuration fixes, and ensure quality prior to go‑live.</li><li style="color:#494949 !important">Work within an Agile/Scrum delivery model, contributing to estimation, backlog refinement, sprint planning, and demos for your assigned workstreams.</li><li style="color:#494949 !important">Collaborate with global PS colleagues to share best practices, templates, and accelerators that improve quality and reduce implementation effort over time.</li><li style="color:#494949 !important">Actively use Guidewire tools, automation, and responsible AI capabilities to increase your productivity and improve the quality and consistency of project outcomes.</li></ul><h2></h2><h2>What you’ll bring</h2><ul><li style="color:#494949 !important">2-5 years of overall IT experience, including hands-on experience implementing or enhancing core insurance systems for P&amp;C insurers.</li><li style="color:#494949 !important">Practical experience with Guidewire ClaimCenter (cloud or on‑premise) on at least one implementation or major enhancement, ideally in a configuration or integration-focused role.</li><li style="color:#494949 !important">Solid understanding of P&amp;C claims lifecycle and processes (FNOL, coverage verification, reserving, litigation, recoveries, subrogation, and closure).</li><li style="color:#494949 !important">Experience with ClaimCenter configuration concepts such as data model, workflows, rules, exposure and claim segments, and user roles/permissions.</li><li style="color:#494949 !important">Familiarity with common integration patterns and technologies (REST/SOAP web services, messaging, batch, file-based interfaces) used in enterprise environments.</li><li style="color:#494949 !important">Exposure to data migration activities (source‑to‑target mapping, data cleansing, test data setup, validation) for core system replacement or cloud transformation programs.</li><li style="color:#494949 !important">Comfort working in Agile/Scrum teams and collaborating across global, cross‑functional stakeholders in a Professional Services or consulting context.</li><li style="color:#494949 !important">Strong analytical and problem‑solving skills, with the ability to break down complex requirements into clear, testable configuration and integration tasks.</li><li style="color:#494949 !important">Demonstrated ability to embrace AI and data‑driven insights to drive innovation, productivity, and continuous improvement in your current role.</li><li style="color:#494949 !important">Very good verbal and written communication skills in English, including the ability to explain technical concepts to non‑technical stakeholders.</li></ul><h2></h2><h2>Preferred</h2><ul><li style="color:#494949 !important">Guidewire certification in ClaimCenter (e.g., ClaimCenter Specialist or Ace – ClaimCenter Configuration/Integration).</li><li style="color:#494949 !important">Experience with other Guidewire InsuranceSuite applications (PolicyCenter, BillingCenter, ContactManager) or related integrations.</li><li style="color:#494949 !important">Experience with cloud‑based implementations or modernization programs in P&amp;C insurance, ideally in a SaaS or multi‑tenant context.</li><li style="color:#494949 !important">Prior experience working in a global Professional Services, consulting, or system integrator environment.</li></ul> Your ImpactWe believe in clarity and setting you up for success. In your first months, you will immerse yourself in an active BillingCenter implementation, take ownership of specific product configuration and integration workstreams, and lead technical design discussions with both Guidewire and customer teams to ensure solutions are aligned, scalable, and cloud-ready. As you progress, you will help Professional Services advance its FY27 priorities by applying AI-enabled methods, reusable accelerators, and automation to cut implementation effort and time, improve delivery quality, and support broader cloud and AI adoption across Guidewire’s customer base. Over time, your designs, code, and mentorship will shape how insurers run their businesses on our platform and how Guidewire fulfills its mission to transform the way the world’s P&amp;C insurers do business through digital, core, analytics, and AI innovation.  About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&C insurers, reducing implementation effort and accelerating time-to-value. As a ClaimCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating ClaimCenter to help customers modernize their claims operations and adopt Guidewire Cloud.

You will be an internal implementation and configuration specialist focused on ClaimCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 2-5 years of experience who enjoys hands-on  configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Guidewire Configuration Developer - ClaimCenter

SummaryProfessional Services at Guidewire partners with leading P&amp;C insurers worldwide to design, implement, and optimize mission‑critical solutions on our cloud platform. As part of this team, you help customers modernize their core systems, accelerate cloud adoption, and realize measurable business value, in a culture grounded in determination, collaboration, and continuous improvement. You will work alongside global colleagues who are deeply committed to customer success and to building an inclusive, growth‑oriented environment. In this role as a Guidewire Configuration Developer - Senior Consultant, you will lead the design and configuration of complex Guidewire PolicyCenter implementations, acting as a hands-on technical expert and mentor. You will use your Gosu, configuration, and integration expertise to reduce implementation effort and time, support AI‑enabled delivery methods, and ensure robust, scalable solutions for customers—directly contributing to Professional Services’ priorities of revolutionizing services execution, scaling revenue, and embedding AI-powered innovation across projects. Your work will help transform how P&amp;C insurers operate on Guidewire Cloud, advancing our mission to combine digital, core, analytics, and AI to help insurers thrive in a changing world.Job DescriptionConfiguration<ul><li style="color:#1d1c1d !important">Design, develop, and maintain Guidewire PolicyCenter application, tailoring them to meet specific client needs and business requirements.</li><li style="color:#1d1c1d !important">Work with Guidewire’s proprietary language (Gosu), Page Configuration File(PCF), , Plugins, Workflow, etc.</li><li style="color:#1d1c1d !important">Create new data model elements and extend the existing application&#39;s data model with new properties for data persistence.</li><li style="color:#1d1c1d !important">Leverage PolicyCenter Biz Rules for developing &amp; managing Activities,Underwriting Rules and Admin data .</li><li style="color:#1d1c1d !important">Experience in Conceptualization, Visualization, and Realization phases of product design phase or SBT.</li><li style="color:#1d1c1d !important">Use of XMIND and APD app to create Products/LOBS</li><li style="color:#1d1c1d !important">Develop a thorough understanding of the PolicyCenter data model to effectively manage and transform data within the system.</li><li style="color:#1d1c1d !important">Configure product models, lines of business, and UI elements based on client needs.</li></ul> Integration<ul><li style="color:#1d1c1d !important">Establish seamless connections between PolicyCenter and other internal and external systems (e.g., third-party vendors, policy administration systems, digital portals, etc ) using various integration methods like SOAP/REST web services, batch processes, message queues, and event messaging.</li><li style="color:#1d1c1d !important">Develop and test integration interfaces to ensure data consistency and accuracy across integrated systems.</li><li style="color:#1d1c1d !important">Perform comprehensive unit testing and develop GUnit tests for custom code, aiming for maximum coverage.</li><li style="color:#1d1c1d !important">Understand and analyze integration requirements, propose solutions, and estimate effort.</li></ul> Collaboration &amp; Teamwork<ul><li style="color:#1d1c1d !important">Collaborate with BAs, PMs, QA, and other developers to understand requirements, plan deliverables, and deliver robust solutions.</li><li style="color:#1d1c1d !important">Effectively engage in team meetings to discuss project progress, challenges, and solutions</li><li style="color:#1d1c1d !important">Be part of the estimation and prioritization of sprint backlog items, ensuring alignment with project goals and efficient resource utilization.</li><li style="color:#1d1c1d !important">Write clean, efficient, and maintainable code by adhering to Guidewire coding standards and guidelines, and contribute to the development of best practices.</li><li style="color:#1d1c1d !important">Create and maintain comprehensive technical documentation, including design specifications, integration guides, and deployment procedures.</li><li style="color:#1d1c1d !important">At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> What you’ll bringRequired<ul><li style="color:#1d1c1d !important">2 to 5 years of hands-on experience working with Guidewire PolicyCenter.</li><li style="color:#1d1c1d !important">Ace certification in Guidewire PolicyCenter would be preferred.</li><li style="color:#1d1c1d !important">Experience with Gosu, PCF, Entities, Typelists, Apache Camel, RESTful API’s, Bitbucket &amp; IntelliJ</li><li style="color:#1d1c1d !important">Experience working on APD, Rating engine, Integration gateway</li><li style="color:#1d1c1d !important">In-depth understanding of the Guidewire platform, its components (UI, Data Model, Studio), out-of-the-box features, and accelerators; and Object-Oriented Programming (OOP) principles.</li><li style="color:#1d1c1d !important">Strong problem-solving and analytical skills to diagnose and address technical problems and ensure the smooth operation of the PolicyCenter application</li><li style="color:#1d1c1d !important">Flexibility to do shift work as needed (aligning to US colleagues/customers).</li><li style="color:#1d1c1d !important">Familiarity with Agile/Scrum development methodologies</li><li style="color:#1d1c1d !important">Experience with Guidewire Cloud is preferred.</li><li style="color:#1d1c1d !important">BSc in Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li style="color:#1d1c1d !important">Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with leading P&C insurers worldwide to design, implement, and optimize mission‑critical solutions on our cloud platform. As part of this team, you help customers modernize their core systems, accelerate cloud adoption, and realize measurable business value, in a culture grounded in determination, collaboration, and continuous improvement. You will work alongside global colleagues who are deeply committed to customer success and to building an inclusive, growth‑oriented environment.
In this role as a Guidewire Configuration Developer - Senior Consultant, you will lead the design and configuration of complex Guidewire PolicyCenter implementations, acting as a hands-on technical expert and mentor. You will use your Gosu, configuration, and integration expertise to reduce implementation effort and time, support AI‑enabled delivery methods, and ensure robust, scalable solutions for customers—directly contributing to Professional Services’ priorities of revolutionizing services execution, scaling revenue, and embedding AI-powered innovation across projects. Your work will help transform how P&C insurers operate on Guidewire Cloud, advancing our mission to combine digital, core, analytics, and AI to help insurers thrive in a changing world.

Guidewire Developer

SummaryProfessional Services at Guidewire partners with P&amp;C insurers worldwide to deliver complex cloud implementations that reduce effort, accelerate time‑to‑value, and unlock measurable business outcomes through our InsuranceSuite platform and AI‑enabled services. We work as one global team, combining deep insurance domain expertise, modern delivery methods, and a culture of collaboration, continuous improvement, and curiosity in how we serve customers. As a Guidewire Integration Architect, you will lead end‑to‑end solution architecture across PolicyCenter, BillingCenter, and ClaimCenter for strategic customer programs, primarily on Guidewire Cloud. You will shape technical direction, mentor delivery teams, and embed automation and AI‑powered methods to cut implementation effort and time while ensuring scalable, maintainable, and upgrade‑ready solutions. This role sits at the heart of Guidewire’s mission to transform how the world’s P&amp;C insurers do business by making cloud and AI adoption faster, safer, and more valuable.Job DescriptionWhat you’ll do<ul><li>Serve as the lead architect for complex InsuranceSuite implementations, defining target architectures and integration patterns across PolicyCenter, BillingCenter, ClaimCenter, and surrounding systems.</li><li>Translate business and product requirements into cloud‑ready, scalable, and upgrade‑safe solution designs, balancing configuration, integration, and extension options on Guidewire Cloud.</li><li>Provide design authority on programs (including SI‑led deliveries), ensuring alignment to Guidewire best practices, reference architectures, and Professional Services priorities to reduce implementation effort and time and improve delivery quality.</li><li>Partner with customer architects, product teams, and delivery leads to embed AI‑ and automation‑enabled methods, accelerators, and repeatable offerings throughout the implementation lifecycle, improving productivity and time‑to‑value.</li><li>Review and govern critical design decisions, code approaches, performance considerations, and data models to ensure quality, resilience, security, and operational efficiency in production.</li><li>Mentor and coach consultants and engineers on InsuranceSuite architecture, cloud patterns, and modern engineering practices, helping build AI‑enabled delivery capability across Professional Services.</li><li>Contribute to the evolution of standard assets, templates, and methodologies that can be reused across customers to scale services‑led innovation, support revenue growth, and improve margins.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data‑driven insights to enhance productivity and outcomes.</li></ul> What you’ll bringRequiredDemonstrated ability to embrace AI and apply it to your current role as well as data‑driven insights to drive innovation, productivity, and continuous improvement.<ul><li>Extensive hands‑on experience architecting and delivering Guidewire PolicyCenter, BillingCenter, and/or ClaimCenter solutions, ideally including cloud implementations and large‑scale transformations.</li><li>Strong background in enterprise application architecture, integration patterns (REST APIs, messaging, batch), and secure, scalable design in a SaaS or cloud environment.</li><li>Ability to lead technical direction on large, multi‑stakeholder programs, influencing decisions through clear reasoning, structured trade‑offs, and collaborative problem solving.</li><li>Proficiency in core technologies used with InsuranceSuite (e.g., Java, Gosu, relational databases, integration middleware) and familiarity with modern CI/CD and DevOps practices.</li><li>Proven track record of mentoring and upskilling engineers or consultants, with an emphasis on quality, automation, engineering excellence, and continuous improvement.</li><li>Strong communication and stakeholder management skills, able to convey complex technical concepts in accessible language to technical and non‑technical audiences.</li></ul> Preferred<ul><li>10&#43; years of overall software/solution architecture experience, including significant time on Guidewire implementations; prior experience in a consulting or Professional Services context is a plus.</li><li>Experience applying AI‑ or automation‑based accelerators (e.g., code generation, intelligent testing tools, migration scripts) within delivery projects to reduce effort and improve reliability.</li><li>Knowledge of P&amp;C insurance domains (policy administration, billing, claims) and related industry standards or regulatory environments.</li><li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li></ul> Your ImpactWe believe in clarity and setting you up for success. In your first months, you will immerse yourself in Guidewire’s architecture patterns, Professional Services delivery methodology, and AI‑enabled services strategy, then take ownership of solution architecture for one or more strategic customer programs in the region. You will define target architectures, guide critical design decisions, and help teams adopt repeatable patterns that reduce implementation effort by up to 50% and time by 30%, directly supporting cloud adoption and measurable customer value for insurers. As you grow in the role, your work will influence how insurers modernize their core platforms, how our partners deliver implementations, and how Guidewire advances its wider mission to transform P&amp;C insurance through trusted cloud and AI‑powered platforms. What’s in it for you The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment.</li><li>Health and wellness benefits.</li><li>Paid time off programs including volunteer time off.</li><li>Market‑competitive pay and incentive programs.</li><li>Continual development and internal career growth opportunities.</li></ul> All roles at Guidewire include an in‑person interview experience, and we provide an in‑person orientation for all new hires to help you build relationships and understand how your work contributes to our customers and mission. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with P&C insurers worldwide to deliver complex cloud implementations that reduce effort, accelerate time‑to‑value, and unlock measurable business outcomes through our InsuranceSuite platform and AI‑enabled services.

We work as one global team, combining deep insurance domain expertise, modern delivery methods, and a culture of collaboration, continuous improvement, and curiosity in how we serve customers.

As a Guidewire Integration Architect, you will lead end‑to‑end solution architecture across PolicyCenter, BillingCenter, and ClaimCenter for strategic customer programs, primarily on Guidewire Cloud. You will shape technical direction, mentor delivery teams, and embed automation and AI‑powered methods to cut implementation effort and time while ensuring scalable, maintainable, and upgrade‑ready solutions.

This role sits at the heart of Guidewire’s mission to transform how the world’s P&C insurers do business by making cloud and AI adoption faster, safer, and more valuable.

Guidewire Integration Architect

SummaryProfessional Services at Guidewire partners with P&amp;C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform. As a Guidewire Architect focused on ClaimCenter / Jutro, you will define and own the end-to-end technical architecture for complex Guidewire implementations, modernization programs, and digital transformation initiatives across on-premise, cloud, and hybrid environments. You will provide architectural leadership for ClaimCenter implementations, claims transformation programs, and digital experience solutions built using Jutro, ensuring scalable, secure, and high-performing solutions that accelerate customer value. This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.Job Description<h2>What you’ll do</h2><ul><li>Define and own the end-to-end technical architecture, design standards, and implementation roadmap for Guidewire ClaimCenter and/or Jutro-based digital solutions across on-premise, cloud, and hybrid environments, ensuring alignment with customer enterprise architecture and Guidewire best practices.</li><li>Lead solution design and implementation, including ClaimCenter configuration and customization (Gosu, data model extensions, rules, workflows, integrations, and plugins) and/or Jutro digital experience architecture, UI design, and portal development, delivering scalable, secure, and maintainable solutions.</li><li>Architect and oversee complex integrations between Guidewire applications and enterprise systems such as policy administration, billing, CRM, document management, data platforms, and third-party services using APIs, web services, messaging, and event-driven patterns.</li><li>Provide technical leadership to cross-functional delivery teams through architecture reviews, code reviews, mentoring, and engineering governance, driving quality, reusability, automation, and best-in-class delivery practices.</li><li>Partner with business stakeholders, architects, and customer teams to translate business requirements into scalable technical solutions that address performance, availability, security, resiliency, and operational excellence.</li><li>Champion cloud adoption, AI-enabled delivery, and automation initiatives to accelerate implementation timelines, improve productivity, and establish repeatable delivery patterns across programs.</li><li>Contribute to organizational assets including accelerators, reference architectures, technical standards, and thought leadership while promoting knowledge sharing across Guidewire, customer, and partner teams globally.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul><h2></h2><h2>What you’ll bring</h2>Required<ul><li>Demonstrated ability to leverage AI, automation, and data-driven insights to improve delivery efficiency, solution quality, and customer outcomes.</li><li>10–18 years of software engineering and architecture experience, including significant hands-on expertise in Guidewire ClaimCenter and/or Jutro, with experience leading at least two large-scale implementation, modernization, or cloud transformation programs.</li><li>Deep expertise in Guidewire ClaimCenter configuration and architecture, including Gosu, data model extensions, rules, workflows, activities, integrations, plugins, and Guidewire development best practices; or strong expertise in Jutro architecture and development, including digital portals, UI frameworks, component design, and customer-facing insurance applications.</li><li>Guidewire ClaimCenter ACE Certification, Jutro certification, or equivalent Guidewire implementation credentials preferred.</li><li>Proven experience designing and delivering complex integrations using REST APIs, web services, messaging frameworks, and event-driven architectures across Guidewire and enterprise ecosystems.</li><li>Strong understanding of object-oriented design, cloud-native architecture, performance optimization, security best practices, scalability, resiliency, and non-functional requirements for mission-critical applications.</li><li>Excellent communication, consulting, and stakeholder management skills, with the ability to influence both technical and business audiences in Agile delivery environments.</li><li>Ability to collaborate effectively across global teams, customers, and time zones.</li></ul>Preferred<ul><li>Experience with Guidewire Cloud Platform (GWCP), including cloud-native implementation patterns, observability, DevOps, and CI/CD practices.</li><li>Proven success leading ClaimCenter Cloud, Jutro digital transformation, or Guidewire modernization programs leveraging automation and AI-enabled delivery approaches.</li><li>Familiarity with other Guidewire products such as PolicyCenter, BillingCenter, Data Platform, and Analytics.</li><li>Experience with modern microservices, API-first architectures, event-driven systems, and digital experience platforms.</li><li>Bachelor&#39;s degree in Computer Science, Engineering, or equivalent practical experience.</li></ul><h3></h3><h2>Your Impact</h2>We believe in clarity and setting you up for success. In your first six months, you will take architectural ownership of one or more complex PolicyCenter implementations, aligning solution designs with customer business objectives while embedding Professional Services’ priorities around AI-enabled, faster, and more predictable delivery.You will define technical roadmaps, guide teams through critical design and integration decisions, and put in place patterns and assets that measurably reduce implementation effort and time for future projects. As your influence grows, you will help customers fully leverage Guidewire’s cloud and AI platform, directly supporting our wider mission to transform how the world’s P&amp;C insurers do business and advancing Guidewire’s ambition to deliver secure, scalable, and innovative solutions globally.  About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with P&C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform.

As a Guidewire Architect focused on ClaimCenter / Jutro, you will define and own the end-to-end technical architecture for complex Guidewire implementations, modernization programs, and digital transformation initiatives across on-premise, cloud, and hybrid environments. You will provide architectural leadership for ClaimCenter implementations, claims transformation programs, and digital experience solutions built using Jutro, ensuring scalable, secure, and high-performing solutions that accelerate customer value. 

This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.

Guidewire Technical Architect – Jutro / JDP

SummaryFor Senior Consultant, GSCJob DescriptionGuidewire is seeking a Japanese bilingual Business Analyst to support strategic business and technology initiatives for the Japan market. You will translate complex business needs into clear, implementable solutions and act as a bridge between Japan business teams and global technology teams.<h2>Key Responsibilities</h2><ul><li>Bilingual Stakeholder Engagement: Liaise between Japanese‑speaking business users and English‑speaking global teams; lead bilingual workshops and requirement discussions.</li><li>Requirements &amp; Design: Gather and analyze business needs; create and translate business requirements, functional specifications, and user stories. Help the team understand the business requirements.</li><li>Process &amp; Gap Analysis: Collaborate with stakeholders to document business processes, assess gaps between existing and target-state operations, and recommend process enhancements.</li><li>Delivery &amp; Testing: Support backlog refinement and sprint planning, ensuring clear Japanese–English acceptance criteria and helping business testers validate outcomes in ST/IT/UAT </li><li>Stakeholder Alignment: Communicate options, risks, and decisions to Japanese and global stakeholders and drive consensus.</li><li>Actively use Guidewire tools, automation, and responsible AI capabilities to increase your productivity and improve the quality and consistency of project outcomes.</li></ul><h2></h2><h2>Required Qualifications (Must‑Haves)</h2><ul><li>Japanese language proficiency at business level (equivalent to JLPT N2 or above).</li><li>5–8 years of experience as a Business Analyst or similar role on technology or transformation programs.</li><li>Proven experience in requirements gathering, analysis, documentation, and working with Agile/Scrum teams.</li><li>Strong English communication skills (written and verbal).</li><li>Demonstrated ability to embrace AI and data-driven insights to drive innovation, productivity, and continuous improvement in your current role.</li></ul><h2></h2><h2>Preferred Qualifications (Nice to Have)</h2><ul><li>Experience in the Property &amp; Casualty (P&amp;C) insurance domain.</li><li>Guidewire experience or certification (e.g., Guidewire PolicyCenter/ClaimCenter Business Analyst or InsuranceSuite Integrations).</li><li>Experience working with Japanese insurers or Japan insurance products.</li><li>Exposure to data‑driven or analytics‑heavy initiatives.</li></ul><h2></h2><h2>Location</h2><ul><li>Bengaluru (3 days mandatory work from office)</li></ul><h2></h2><h2>Employment Type</h2><ul><li>Full‑time</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Japanese Bilingual Business Analyst

SummaryJava Application Support Engineer (Japanese Speaking) Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry, including the customers in Japan? If so, come join us at Guidewire! Guidewire’s Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise. We are searching for people who are as passionate about working together to deliver quality products and support as we are. As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you will communicate and share that knowledge with Guidewire’s internal and external customers, including our Japanese customers. Join us and enjoy a career where you can make an impact. You will be inspired by those around you, and you’ll be trusted and empowered to go further.Job DescriptionWhat You’ll DoA Guidewire Application Support Engineer is primarily responsible for providing technical support to Guidewire customers using Guidewire products. Develop and maintain deep expertise in Guidewire’s suite of productsTroubleshooting and resolution of incoming support cases. This includes identifying root causes of issues, providing workarounds or solutions, and collaborating with other teams to resolve complex problems.Communicate with customers and ensure that they receive timely and accurate updates on the status of their support requests.  This includes providing clear and concise technical explanations to non-technical customers, and managing customer expectations.Create and maintain knowledge articles related to the resolution of customer-reported problems with Guidewire products.Execute operational tasks to provision, rebuild, configure, and restore services for customer cloud environments as needed.Identify areas for service improvement, and collaborate with other teams to implement changes that improve the customer experience.Manage and resolve incidents within contractual service level agreements (SLAs). This includes coordination with other teams and stakeholders, and providing timely updates to customers.Share your technical knowledge and expertise with other team members, and contribute to the development of team training materials and processes.As part of a global team, we provide 24x7 support using a Follow-the-Sun model across our three regions (APAC, EMEA and AMER). You will enjoy local daytime working hours Monday-Friday while participating in occasional weekend shifts on a rotating basis to cover production emergencies. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What We Are Looking For<ul><li>Bachelor’s Degree in Computer Science or related field. </li><li>2&#43; years’ experience working directly with the customers or key internal partners. Experience in support for a B2B software company is an added advantage.</li><li>Familiarity with cloud applications and cloud infrastructure/services</li><li>Experience with a commercial customer incident tracking or CRM system such as Salesforce.com</li><li>Experience using a software defect tracking system such as JIRA</li><li>Hands-on experience with a broad technical skills including Java, Spring Boot and microservices architecture.</li><li>Experience handling enterprise integration protocols, including RESTful APIs, SOAP Web Services. Familiar with front-end web technologies (JavaScript / ReactJS or similar).</li><li>Ability to read, analyze and interpret diagnostic artifacts (heap/thread dumps, AWR reports, Datadog, etc.)</li><li>Strong understanding of SQL and commercial relational databases (Postgres, Oracle, etc.)</li><li>Read, write and speak English and Japanese fluently; JLPT level N1/N2 is a plus. Client-facing experience with Japanese customers is preferred.</li></ul>What You’ll Bring<ul><li>Sound troubleshooting skills. Ability to think critically and display an aptitude for problem solving.</li><li>Display a strong work ethic and do whatever it takes to get the job done.</li><li>Sound communication skills and ability to explain complex technical concepts to a varied audience.</li><li>Demonstrate strong follow-through and consistently keep commitments to customers and employees.</li><li>Understand customer empathy, sense of urgency and commit to customer satisfaction.</li><li>Ensure that each and every customer is handled with a consummately professional attitude and the highest possible level of service.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Java Application Support Engineer (Japanese Speaking)

Are you passionate about customer success?  Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry, including the customers in Japan?  If so, come join us at Guidewire!


Guidewire’s Application Support team is part of the Guidewire Global Support organization, delivering 24x7 service to customers who are using Guidewire software both in the Guidewire Cloud and on-premise. We are searching for people who are as passionate about working together to deliver quality products and support as we are.


As an Application Support Engineer you will learn everything there is to know about Guidewire’s products, and you will communicate and share that knowledge with Guidewire’s internal and external customers, including our Japanese customers. Join us and enjoy a career where you can make an impact.  You will be inspired by those around you, and you’ll be trusted and empowered to go further.

Java Application Support Engineer- (Japanese Speaking)

SummaryWe are looking for a Policy/Billing Consultant to join our PS – GDC InsuranceSuite team in Kuala Lumpur, with a focus on BillingCenter (and potentially PolicyCenter over time). You will configure, extend, and integrate Guidewire applications to support our customers’ policy and billing operations. You will work closely with solution architects, business analysts, QA, and customer stakeholders to deliver high-quality implementations across APAC and global projects.Job DescriptionKey Responsibilities<ul><li>Configure and extend Guidewire BillingCenter (and/or PolicyCenter) using Guidewire configuration tools (e.g., Gosu, PCF, data model, business rules) following best practices.</li><li>Analyse business and functional requirements; collaborate with business analysts and architects to translate them into technical designs and configuration tasks.</li><li>Implement product, rating, billing, and account structures, as well as batch processes, jobs, and workflows needed for customer solutions.</li><li>Integrate BillingCenter/PolicyCenter with external systems (e.g., payment gateways, financial systems, customer portals) using web services / REST APIs in collaboration with Integration teams.</li><li>Participate in estimation, sprint planning, daily stand-ups, reviews, and retrospectives as part of an agile project team.</li><li>Investigate and resolve defects across development, SIT, UAT, and warranty phases; support performance and data-related troubleshooting as needed.</li><li>Prepare and maintain technical configuration documentation, mapping documents, and handover notes.</li><li>Follow Guidewire and project SurePath methodology, coding standards, and quality practices (e.g., code reviews, unit tests where applicable).</li><li>Collaborate closely with QA to clarify expected behaviour and support test case design and defect triage.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul>Required Qualifications &amp; Experience<ul><li>2–4 years of experience in software implementation, configuration, or development roles (preferably in enterprise or financial/insurance systems).</li><li>Hands-on experience in Java or similar object-oriented programming language; willingness to learn and work with Gosu.</li><li>Good understanding of relational databases and basic SQL.</li><li>Experience working with business rules, workflows, and/or configuration-driven systems.</li><li>Exposure to insurance or financial services domains (billing, policy admin, finance, or CRM) is strongly preferred.</li><li>Experience working in cross-functional, agile project teams.</li><li>Strong analytical and problem-solving skills, with attention to detail and quality.</li><li>Good verbal and written communication skills in English; able to work effectively with distributed teams and customer stakeholders.</li><li>Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul>Nice to Have<ul><li>Experience with:<ul><li>Any Guidewire product (BillingCenter, PolicyCenter, or ClaimCenter).</li><li>Enterprise integration patterns and web services (SOAP/REST).</li><li>Cloud-based or SaaS implementations.</li></ul></li><li>Understanding of P&amp;C / General Insurance concepts (policies, coverages, premiums, invoices, payments, dunning, write-offs).</li><li>Prior consulting or customer-facing implementation experience.</li></ul>What We Offer<ul><li>Opportunity to work on regional and global InsuranceSuite implementations with leading insurers.</li><li>Structured learning path for Guidewire certifications (e.g., BillingCenter / PolicyCenter) and mentoring from experienced consultants and architects.</li><li>Hybrid working model in Kuala Lumpur with a strong local GDC community and collaboration with global PS teams.</li><li>Competitive compensation and benefits, with clear growth paths into senior consultant, lead, or architect roles.</li></ul>#LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We are looking for a Policy/Billing Consultant to join our PS – GDC InsuranceSuite team in Kuala Lumpur, with a focus on BillingCenter (and potentially PolicyCenter over time). You will configure, extend, and integrate Guidewire applications to support our customers’ policy and billing operations.

You will work closely with solution architects, business analysts, QA, and customer stakeholders to deliver high-quality implementations across APAC and global projects.

Java Consultant

SummaryWe are looking for a commercially-minded attorney with 3+ years of post-qualification experience (PQE) to join our APAC legal team, supporting Guidewire's business in Japan, Australia, New Zealand and other regions in APAC. In this role, you will focus on critical SaaS insurance and financial services contracting, acting as a strategic partner who balances legal rigor with business agility. Location: Tokyo-based is preferred. The position may be remote, but the candidate should preferably be based in Japan to facilitate frequent on-location negotiations across Japan and Australia. Qualified candidates based in Australia will also be considered.Job DescriptionKey Responsibilities <ul><li style="color:#000000 !important">Contract Management: Draft and negotiate complex IT/SaaS agreements, as well as licensing and professional services agreements, and partner and subcontracting arrangements.</li><li style="color:#000000 !important">RFPs and Tenders: Support RFPs, tenders and other procurement activities run by regulated and government customers. </li><li style="color:#000000 !important">Regulatory Compliance: Maintain a strong understanding of data privacy regulations, specifically Japan’s Act on the Protection of Personal Information (APPI) and the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020. Familiarity with financial industry-specific requirements, such as APRA Prudential Standards CPS 230 (Operational Risk Management) and CPS 234 (Information Security), and Japan Financial Services Agency (FSA) guidelines, is a plus.</li><li style="color:#000000 !important">Advisory: Provide actionable legal advice to internal stakeholders regarding SaaS commercial contracts within the insurance and financial sectors.</li><li style="color:#000000 !important">Cross-Border Support: Assist with cross-border transactions by bridging legal requirements between Japan, Australia, New Zealand and other APAC jurisdictions and North American jurisdictions.</li></ul> Required Background <ul><li style="color:#000000 !important">Education: Must be a qualified attorney (e.g., admitted as a bengoshi in Japan or as a lawyer/solicitor in an Australian jurisdiction) with at least 3&#43; years of PQE. </li><li style="color:#000000 !important">Languages: Native-level or equivalent fluency in Japanese and fluent English are mandatory requirements, or business-level Japanese is acceptable for Australian candidates, with proficiency in other Asian languages is considered a plus.</li><li style="color:#000000 !important">Expertise: A background in SaaS and data privacy is required, and some knowledge of financial regulations is highly preferred.</li></ul> Mindset &amp; Adaptability <ul><li style="color:#000000 !important">Outlook is key: We are seeking a true team player with a commercial “can-do” attitude who is capable of simplifying complex legal risks.</li><li style="color:#000000 !important">The ideal candidate must be comfortable working in a fast-paced environment with evolving regulatory landscapes.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We are looking for a commercially-minded attorney with 3+ years of post-qualification experience (PQE) to join our APAC legal team, supporting Guidewire's business in Japan, Australia, New Zealand and other regions in APAC. In this role, you will focus on critical SaaS insurance and financial services contracting, acting as a strategic partner who balances legal rigor with business agility.

Location: Tokyo-based is preferred. The position may be remote, but the candidate should preferably be based in Japan to facilitate frequent on-location negotiations across Japan and Australia. Qualified candidates based in Australia will also be considered.

Legal Counsel (Commercial)

SummaryAs an ML Platform Engineer, you'll help build and evolve the infrastructure that enables machine learning teams to develop, deploy, and operate models efficiently at scale. You'll work closely with Data Scientists, Data Engineers, MLOps engineers, and Product Engineering teams to build reliable, secure, and scalable ML platform capabilities.Job Description<h3>What you&#39;ll do</h3><h3>Key responsibilities include:</h3><ul><li>Design, develop, and maintain components of a scalable and secure ML platform supporting the machine learning lifecycle, from data ingestion and model training to deployment and monitoring.</li><li>Build infrastructure for model training, experiment tracking, hyperparameter tuning, and model registry using tools such as MLflow, Kubeflow, SageMaker, Vertex AI, or similar technologies.</li><li>Develop and maintain automated ML workflows and CI/CD pipelines for machine learning applications.</li><li>Collaborate with Data Scientists and Data Engineers to build reliable, model-ready datasets and improve the ML development experience.</li><li>Help optimize ML workloads across cloud infrastructure, compute, and storage to improve scalability and efficiency.</li><li>Contribute to platform reliability by implementing monitoring, logging, testing, and operational best practices.</li><li>Participate in design discussions, code reviews, and technical planning while contributing to engineering best practices.</li><li>Ensure platform components meet security, privacy, and compliance requirements.</li></ul>At Guidewire, we foster a culture of curiosity, innovation, and responsible AI. We encourage engineers to leverage emerging AI capabilities and data-driven insights to improve engineering productivity and deliver secure, scalable solutions for the insurance industry.<h3>What You&#39;ll Bring</h3><h3>Required Qualifications</h3><ul><li>Demonstrated ability to embrace AI and apply it in day-to-day engineering work to improve productivity and software quality.</li><li>Bachelor&#39;s or Master&#39;s degree in Computer Science, Engineering, or a related technical field.</li><li>3&#43; years of software engineering experience, including experience building or supporting ML platforms, data platforms, or cloud-native applications.</li><li>Strong programming skills in Python, Go, or Java.</li><li>Experience with Docker and Kubernetes or similar container orchestration technologies.</li><li>Familiarity with MLOps tools such as MLflow, Kubeflow, SageMaker, Vertex AI, or Databricks.</li><li>Experience working with cloud platforms such as AWS, Azure, or GCP.</li><li>Basic understanding of machine learning workflows and common algorithms.</li><li>Strong communication, collaboration, and problem-solving skills.</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience deploying and monitoring machine learning models in production.</li><li>Familiarity with feature stores, workflow orchestration tools (Airflow, Argo), or model monitoring solutions.</li><li>Exposure to streaming technologies such as Kafka or Spark.</li><li>Experience with Infrastructure as Code and CI/CD tools such as Terraform and TeamCity.</li><li>Familiarity with ML governance, reproducibility, and model lifecycle management.</li><li>Experience in the insurance, financial services, or another regulated industry.</li></ul><h3>Your Impact</h3>During your first six months, you will:<ul><li>Deliver core ML platform capabilities that improve the productivity of machine learning teams.</li><li>Collaborate with cross-functional teams to build scalable, reliable, and secure ML infrastructure.</li><li>Contribute to automation, operational excellence, and engineering best practices across the ML platform.</li><li>Help improve the developer experience for building, deploying, and managing machine learning models.</li><li>Support Guidewire&#39;s AI initiatives by delivering robust platform capabilities that enable teams to build and operate ML solutions efficiently.</li></ul>&amp;#xa;The US base salary range for this full-time position is $132,000 - $228,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

As an ML Platform Engineer, you'll help build and evolve the infrastructure that enables machine learning teams to develop, deploy, and operate models efficiently at scale. You'll work closely with Data Scientists, Data Engineers, MLOps engineers, and Product Engineering teams to build reliable, secure, and scalable ML platform capabilities.

ML Platform Engineer

SummaryCloud Common Services (CCS) builds the essential cloud infrastructure and platform services that power the Guidewire Cloud Platform (GWCP). At the heart of this is Atmos, Guidewire's "PaaS within SaaS" layer — built on AWS, Kubernetes, and Docker — that automates the deployment, scaling, and management of containerized core applications, cloud-native services, and associated workloads. As Platform Product Manager, you'll own the roadmap and delivery for a defined set of platform capabilities within CCS/Atmos that internal engineering teams and external insurer customers rely on every day. Working closely with senior product leaders, engineering, and SRE, you'll help shape how Guidewire delivers infrastructure as a product — with a focus on developer experience, reliability, security, and cost efficiency. This role is a strong fit for someone with a solid technical foundation in cloud infrastructure who is building their product management career and wants to grow into platform strategy ownership.Job DescriptionWe are looking for candidates with 6–10 years of overall work experience, including a minimum of 1–2 years in Product Management (or a product-adjacent role such as technical program management, solutions engineering, or platform engineering with product responsibilities). <ul><li style="color:#000000 !important">Own the roadmap and backlog for one or more platform service areas within CCS/Atmos — such as deployment tooling, observability, Kubernetes-based compute, networking, or shared platform services — in alignment with the broader CCS product strategy.</li><li style="color:#000000 !important">Develop a working understanding of the Guidewire Cloud ecosystem, the multi-tenant/hybrid-tenancy architecture, and the needs of both internal developer teams and external customers.</li><li style="color:#000000 !important">Treat platform infrastructure as a product: identify friction in developer workflows and define capabilities that improve productivity, self-service, and time-to-value.</li><li style="color:#000000 !important">Partner with Engineering, SRE/Operations, UX, and Enablement to discover, test, refine, and prioritize solutions.</li><li style="color:#000000 !important">Write clear feature requirements and user stories with well-defined use cases and acceptance criteria.</li><li style="color:#000000 !important">Contribute to roadmap planning by bringing customer insight, usage data, and operational feedback to prioritization discussions.</li><li style="color:#000000 !important">Support the launch of new platform services and features; define success metrics, measure adoption and performance, and iterate.</li><li style="color:#000000 !important">Be a power user of the platform capabilities you build.</li><li style="color:#000000 !important">Communicate progress, trade-offs, and outcomes clearly to engineering teams and stakeholders.</li><li style="color:#000000 !important">Embrace a culture of curiosity, innovation, and responsible use of AI — using emerging tools and data-driven insights to improve how you and your teams work.</li></ul> <h2>We&#39;re looking for someone who</h2><ul><li style="color:#000000 !important">Has experience working on platform, infrastructure, or developer-facing products — as a product manager, or in a technical role (engineering, SRE, DevOps, solutions/technical program management) with a demonstrated interest in moving into product management.</li><li style="color:#000000 !important">Has a solid understanding of AWS services and cloud-native architectures (AWS Cloud Practitioner certification is a plus).</li><li style="color:#000000 !important">Understands containerization and container orchestration (Docker &amp; Kubernetes) and the basics of running services at scale.</li><li style="color:#000000 !important">Is familiar with core platform concerns such as CI/CD, observability/monitoring, networking, multi-tenancy, reliability (SLO/SLA), and cost awareness.</li><li style="color:#000000 !important">Can translate customer and developer needs into clear requirements and acceptance criteria.</li><li style="color:#000000 !important">Is comfortable managing and prioritizing a product backlog and working in agile delivery cycles.</li><li style="color:#000000 !important">Collaborates effectively with engineering and operations teams through design, development, testing, release, and maintenance.</li><li style="color:#000000 !important">Uses data and customer feedback to inform decisions and measure outcomes.</li><li style="color:#000000 !important">Communicates clearly with both technical and non-technical audiences.</li><li style="color:#000000 !important">Is eager to learn, take ownership, and grow into broader product strategy responsibilities.</li></ul> <h2>Nice to have</h2><ul><li style="color:#000000 !important">Exposure to identity and access management concepts — SAML, OIDC/OAuth 2.0, SSO, SCIM — and how they apply to platform services.</li><li style="color:#000000 !important">Experience with load balancing and networking in cloud environments.</li><li style="color:#000000 !important">AWS Cloud Practitioner (or higher) certification.</li><li style="color:#000000 !important">Familiarity with Aha! and JIRA.</li><li style="color:#000000 !important">Prior experience in a SaaS or enterprise software environment.</li><li style="color:#000000 !important">Ability to travel up to 5% as needed.</li></ul> <h2>Role-specific competencies</h2><ul><li style="color:#000000 !important">Customer Need: Comfortable engaging with internal developer teams and external customers to understand their needs and document use cases.</li><li style="color:#000000 !important">Product Execution: Ability to turn prioritized needs into well-specified, deliverable increments and see them through to launch.</li><li style="color:#000000 !important">Collaboration: Works well across cross-functional teams and builds trust with engineering partners.</li><li style="color:#000000 !important">Results Driven: Tracks adoption and outcomes, learns from data, and iterates.</li><li style="color:#000000 !important">Communication: Able to explain both the technical detail and business value of platform work to the appropriate audience.</li><li style="color:#000000 !important">Motivation: A genuine interest in the craft of product management and in platform/infrastructure as a product.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Cloud Common Services (CCS) builds the essential cloud infrastructure and platform services that power the Guidewire Cloud Platform (GWCP). At the heart of this is Atmos, Guidewire's "PaaS within SaaS" layer — built on AWS, Kubernetes, and Docker — that automates the deployment, scaling, and management of containerized core applications, cloud-native services, and associated workloads.

As Platform Product Manager, you'll own the roadmap and delivery for a defined set of platform capabilities within CCS/Atmos that internal engineering teams and external insurer customers rely on every day. Working closely with senior product leaders, engineering, and SRE, you'll help shape how Guidewire delivers infrastructure as a product — with a focus on developer experience, reliability, security, and cost efficiency.

This role is a strong fit for someone with a solid technical foundation in cloud infrastructure who is building their product management career and wants to grow into platform strategy ownership.

Platform Product Manager - Cloud Common Services (Atmos)

SummaryOur Professional Services (PS) team partners with P&amp;C insurers globally to implement and optimize Guidewire’s cloud platform. We work as a unified global team, enabling customers to adopt technology efficiently while driving continuous improvement and innovation.As a PMO – Lead Consultant (P4), you will own delivery governance and operational coordination for complex Guidewire implementation and transformation programs supporting the Japan market. You will partner with Project Managers, program and engagement leaders, cross-functional teams, system integrators, and customer stakeholders to establish predictable delivery, maintain executive visibility, and drive timely decisions across workstreams.Job DescriptionThis role requires business-level Japanese speaking and writing proficiency, strong English communication skills, comfort working across Japan-based and global teams, and the ability to operate as a trusted delivery advisor in a complex, multi-workstream environment. What you’ll do<ul><li style="color:#1d1c1d !important">Own the PMO governance model for one complex, multi-workstream, multi-vendor, or multi-country Guidewire program, ensuring consistent planning, reporting, RAID management, financial visibility, and decision-making.</li><li style="color:#1d1c1d !important">Lead integrated planning and execution tracking across project workstreams, including milestones, dependencies, critical path activities, resource assumptions, and delivery commitments.</li><li style="color:#1d1c1d !important">Establish and maintain program-level dashboards, status reporting, RAID logs, action trackers, governance calendars, and executive readouts that provide a clear view of health, progress, risks, and decisions required.</li><li style="color:#1d1c1d !important">Partner with Project Managers and workstream leads to identify delivery risks and issues early, develop mitigation plans, and drive timely escalation and resolution.</li><li style="color:#1d1c1d !important">Shape and facilitate governance forums, including steering committees, program reviews, partner governance, delivery leadership meetings, and customer status forums.</li><li style="color:#1d1c1d !important">Coordinate effectively across Japanese-speaking customer stakeholders, Japan-based delivery teams, global Product and Field teams, offshore teams, and system integration partners.</li><li style="color:#1d1c1d !important">Own or support financial governance, including budget and burn tracking, forecast updates, resource and utilization visibility, margin inputs, and variance analysis.</li><li style="color:#1d1c1d !important">Promote adherence to Guidewire delivery processes, tools, templates, quality gates, and reporting standards while identifying opportunities to improve delivery predictability and efficiency.</li><li style="color:#1d1c1d !important">Institutionalize AI-enabled and data-driven PMO practices, such as automated status drafting, risk and issue clustering, schedule-risk analysis, portfolio dashboards, and forecasting improvements.</li><li style="color:#1d1c1d !important">Develop and share reusable PMO playbooks, templates, and lessons learned that improve consistency across Japan and Global Delivery engagements.</li><li style="color:#1d1c1d !important">Mentor and guide project analysts, PMO consultants, and delivery team members in governance, reporting, stakeholder communication, and delivery discipline.</li><li style="color:#1d1c1d !important">Communicate clearly in both Japanese and English, adapting content and style for customer executives, delivery teams, partners, and global leadership.</li></ul> What you’ll bring Required<ul><li style="color:#1d1c1d !important">10&#43; years of experience, including substantial PMO, project management, program governance, or delivery operations experience in enterprise software, technology consulting, or professional services.</li><li style="color:#1d1c1d !important">Demonstrated experience owning governance and delivery coordination for large, complex, or multi-workstream implementation or transformation programs.</li><li style="color:#1d1c1d !important">Strong understanding of the full project lifecycle, PMO governance, delivery controls, financial tracking, risk management, dependency management, and executive reporting.</li><li style="color:#1d1c1d !important">Experience working with Agile delivery methods, structured project management frameworks, or hybrid delivery models.</li><li style="color:#1d1c1d !important">Business-level Japanese speaking and writing proficiency is required, with the ability to communicate confidently with Japan-based customers and internal stakeholders.</li><li style="color:#1d1c1d !important">Strong English proficiency, written and spoken, for collaboration with global Product, Field, Delivery, and partner teams.</li><li style="color:#1d1c1d !important">Proven ability to influence stakeholders, facilitate difficult discussions, drive decisions, and manage expectations across customer, partner, and internal teams.</li><li style="color:#1d1c1d !important">Proficiency with tools such as Jira or Rally, Confluence or SharePoint, Microsoft Project or equivalent planning tools, and reporting or dashboard platforms.</li><li style="color:#1d1c1d !important">Strong analytical, organizational, and communication skills, with a high level of attention to detail and accountability for outcomes.</li><li style="color:#1d1c1d !important">Understanding of enterprise software implementation concepts, including integration, testing, data migration, release management, deployment, and production readiness.</li><li style="color:#1d1c1d !important">Ability to use data, automation, and responsible AI to improve delivery visibility, reporting quality, forecasting, and operational efficiency.</li></ul> Preferred<ul><li style="color:#1d1c1d !important">Experience delivering Guidewire or other core enterprise platforms for P&amp;C insurers.</li><li style="color:#1d1c1d !important">Experience working with Japanese insurers, Japan-market insurance products, or Japan-specific regulatory and business practices.</li><li style="color:#1d1c1d !important">Background in Professional Services, consulting, program management, or delivery operations in a global organization.</li><li style="color:#1d1c1d !important">Experience with multi-vendor, system integrator, or offshore/onshore delivery models.</li><li style="color:#1d1c1d !important">Experience creating governance playbooks, PMO standards, delivery dashboards, or continuous improvement initiatives adopted across multiple engagements.</li><li style="color:#1d1c1d !important">Guidewire product knowledge or certification, such as InsuranceSuite, PolicyCenter, ClaimCenter, BillingCenter, or related cloud capabilities.</li><li style="color:#1d1c1d !important">Certification in PMP, PRINCE2, Scrum, SAFe, or a comparable delivery methodology.</li></ul> Your Impact In this P4 role, you will improve delivery predictability, customer confidence, and operational efficiency across complex Japan-market programs. You will act as a trusted delivery governance leader—connecting customer, partner, and global teams; enabling informed executive decisions; strengthening financial and operational controls; and scaling better ways of working across Guidewire Professional Services. Role Details<ul><li style="color:#1d1c1d !important">Level: P4</li><li style="color:#1d1c1d !important">Title: PMO – Lead Consultant</li><li style="color:#1d1c1d !important">Region: Japan</li><li style="color:#1d1c1d !important">Function: Professional Services – Global Delivery</li><li style="color:#1d1c1d !important">Languages: Business-level Japanese and English</li><li style="color:#1d1c1d !important">Employment type: Full-time</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Our Professional Services (PS) team partners with P&C insurers globally to implement and optimize Guidewire’s cloud platform. We work as a unified global team, enabling customers to adopt technology efficiently while driving continuous improvement and innovation.As a PMO – Lead Consultant (P4), you will own delivery governance and operational coordination for complex Guidewire implementation and transformation programs supporting the Japan market. 

You will partner with Project Managers, program and engagement leaders, cross-functional teams, system integrators, and customer stakeholders to establish predictable delivery, maintain executive visibility, and drive timely decisions across workstreams.

PMO - Lead Consultant (Japanese speaking)

SummaryThe Role As a Portfolio Analyst, you will own the visibility, governance, and insight that keeps our Professional Services portfolio on track. You will manage portfolio-level reporting and dashboards, coordinate risk and issue management, and support disciplined financial tracking across a set of customer engagements. In this role, you will work closely with Engagement Managers, Project Managers, Finance, and regional leadership to provide clear, timely, and actionable insights on delivery performance. You will also help embed consistent change management, quality review, and lessons-learned practices across the portfolio—shaping how we continuously improve our services over time. This is a hands-on leadership role suited to someone who is highly analytical, comfortable with tools and data, and able to translate complex information into clear narratives and recommendations.Job DescriptionKey ResponsibilitiesPortfolio Reporting &amp; Dashboards<ul><li>Design, maintain, and continuously improve portfolio-level dashboards and standard reports (e.g., financial health, delivery health, utilisation, backlog, risk profile) using Power BI and/or ThoughtSpot.</li><li>Consolidate data from Salesforce (PSA), project tools, and financial systems into single, trusted views for leadership.</li><li>Establish and manage regular reporting cadences (weekly, monthly, quarterly) to support operational reviews and executive updates.</li><li>Highlight trends, outliers, and portfolio themes; provide clear commentary and recommendations, not just data.</li></ul>Risk &amp; Issue Management<ul><li>Own the portfolio-level view of risks and issues, ensuring consistent logging, categorisation, and impact assessment across projects.</li><li>Partner with Engagement and Project Managers to ensure RAID logs are current, complete, and aligned to portfolio reporting.</li><li>Drive escalation and follow-through on high-impact risks/issues, ensuring owners, actions, and timelines are clearly defined.</li><li>Produce risk/issue summaries and heatmaps for leadership, surfacing systemic patterns and structural improvement opportunities.</li></ul>Financial Tracking<ul><li>Support forecasting and tracking of revenue, margin, backlog, and other commercial KPIs across the portfolio using Salesforce PSA and standard PS metrics.</li><li>Perform variance analysis (plan vs. actual vs. forecast) and provide clear commentary on drivers and corrective actions.</li><li>Work with Finance and Delivery leaders to improve forecast accuracy, align delivery assumptions, and identify early signs of commercial risk.</li><li>Ensure financial data is reconciled with project plans and portfolio dashboards, maintaining a single source of truth.</li></ul>Change Management Support<ul><li>Apply basic change management practices to track the impact of key changes at the portfolio level (e.g., scope changes, timeline shifts, resourcing changes).</li><li>Maintain a simple, standardised approach for documenting, assessing, and communicating changes across affected projects.</li><li>Partner with Engagement and Project Managers to ensure that material changes are reflected in plans, forecasts, and portfolio reporting.</li><li>Support communication of major changes to internal stakeholders and, where needed, to customers via project leadership.</li></ul>Quality Review Facilitation<ul><li>Coordinate and support quality and governance reviews (e.g., stage gates, health checks, internal delivery reviews) across priority engagements in the portfolio.</li><li>Ensure review inputs (status, risks, financials, outcomes, metrics) are complete, accurate, and consistent.</li><li>Track and follow up on actions from quality reviews, ensuring owners are accountable and timelines are met.</li><li>Contribute to the enhancement of standard review templates, checklists, and guidelines.</li></ul>Lessons Learned &amp; Continuous Improvement<ul><li>Plan and facilitate lessons learned sessions in partnership with Engagement and Project Managers at key delivery milestones.</li><li>Capture root causes, best practices, and improvement ideas in a structured, reusable format.</li><li>Maintain an organised lessons learned repository in Confluence, making it easy for teams to find and apply prior insights.</li><li>Work with PS leadership and PMO to convert lessons into concrete improvements (e.g., updated templates, standards, tools, or training).</li></ul>Stakeholder Collaboration &amp; Team Leadership<ul><li>Act as a trusted partner to Engagement Managers, Project Managers, Finance, Sales Operations, and regional leadership.</li><li>Provide clear, concise updates and briefings ahead of governance forums and executive reviews.</li><li>Coach and support more junior analysts or coordinators (where applicable), raising overall portfolio analytics capability.</li><li>Help drive a data-driven culture within Professional Services, promoting consistent use of tools, definitions, and metrics.</li></ul>KPIs &amp; Success Metrics<ul><li>Portfolio Reporting Timeliness &amp; Accuracy – On-time delivery of standard reports and dashboards with minimal errors.</li><li>Risk &amp; Issue Visibility and Closure – Quality of portfolio risk/issue data; closure rate and timeliness of high-impact items.</li><li>Forecast Accuracy – Accuracy of revenue, margin, and backlog forecasts versus actuals at portfolio level.</li><li>Quality &amp; Governance Compliance – Completion rate of planned reviews and follow-up actions.</li><li>Adoption of Standards &amp; Tools – Consistent use of agreed templates, tools, and dashboards by delivery teams.</li><li>Stakeholder Satisfaction – Positive feedback from Engagement Managers, Project Managers, Finance, and PS leadership.</li></ul>Key Skills &amp; Experience<ul><li>Experience (typically 6&#43; years) in Professional Services, PMO, Portfolio Management, Project Analytics, or similar roles in a technology or consulting environment.</li><li>Strong proficiency with Power BI and/or ThoughtSpot, including data modelling, dashboard design, and storytelling through visuals.</li><li>Hands-on experience with Salesforce (PSA module) for project structures, time entries, billing, revenue, and margin reporting.</li><li>Comfortable working with Confluence for documentation, governance artefacts, and lessons learned repositories.</li><li>Working knowledge of MS Project and/or Monday.com for understanding and reconciling project plans, milestones, and resourcing.</li><li>Solid understanding of project and portfolio management fundamentals (scope, schedule, cost, risks, issues, dependencies).</li><li>Strong financial literacy, including revenue, margin, backlog, utilisation, and change-order concepts.</li><li>Excellent written and verbal communication skills, including the ability to prepare succinct executive summaries.</li><li>High attention to detail with the ability to validate data quality and challenge inconsistencies.</li><li>Collaborative working style; comfortable operating across global, cross-functional teams and time zones.</li></ul>Preferred Skills &amp; Experience<ul><li>Experience in enterprise software, SaaS, or cloud transformation delivery environments; insurance or financial services industry background is a plus.</li><li>Prior experience in a Portfolio Analyst, PMO Lead, or similar role at a regional or multi-program scale.</li><li>Exposure to or certification in project/portfolio methodologies (e.g., PMP, PRINCE2, PMI-PBA, PfMP, SAFe, Agile).</li><li>Advanced skills in Excel or other analytical tools to complement BI reporting.</li><li>Experience coaching or mentoring junior analysts or coordinators.</li><li>Familiarity with Guidewire products, GWCP, or similar enterprise platforms (optional, depending on region/portfolio).</li></ul>#LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Role
As a Portfolio Analyst, you will own the visibility, governance, and insight that keeps our Professional Services portfolio on track. You will manage portfolio-level reporting and dashboards, coordinate risk and issue management, and support disciplined financial tracking across a set of customer engagements.

In this role, you will work closely with Engagement Managers, Project Managers, Finance, and regional leadership to provide clear, timely, and actionable insights on delivery performance. You will also help embed consistent change management, quality review, and lessons-learned practices across the portfolio—shaping how we continuously improve our services over time.

This is a hands-on leadership role suited to someone who is highly analytical, comfortable with tools and data, and able to translate complex information into clear narratives and recommendations.

Portfolio Analyst, PMO

SummaryThe Principal is the Services leader/owner of the Customer Account and the field leader on all implementation-related topics. You'll be responsible for the success of the cloud transformation programs, ensuring that projects stay on track and that Guidewire delivers real value to the customer's business. You will lead implementation planning with customers from pre-sales through to delivery, owning the end-to-end estimation process in collaboration with internal functions and SI partners. You will be adept at structuring and managing both outcome-based and Fixed Price engagements, ensuring commercial constructs are aligned to delivery realities and customer expectations. You will bring firsthand experience delivering programs through a Global Delivery Model, coordinating onshore, nearshore, and offshore teams across time zones while maintaining delivery quality, governance standards, and customer confidence. You will understand the operational disciplines required to make distributed delivery work effectively — from knowledge transfer and team integration to communication cadences and escalation protocols. You'll coordinate internal and external teams, manage delivery risks, and serve as a trusted advisor to customer stakeholders across the Australia-Japan market. A deep understanding of P&amp;C insurance operations, regulatory environments, and market dynamics in this region is essential to this role. You'll also work closely with Sales, Product, and other internal teams to ensure smooth delivery, clear communication, and long-term success. Your background will reflect experience gained within a Global System Integrator or a SaaS-based product company, giving you a strong foundation in structured delivery methodologies, commercial engagement models, and the operational realities of delivering enterprise software at scale. This background will inform how you engage with SI partners, shape customer proposals, and lead delivery governance across complex programs. You will advocate for customers' needs with partners and internal teams while being accountable for the portfolio's financial performance and revenue growth.Job Description<div>Key ResponsibilitiesCloud Program Leadership<ul><li>Lead the planning and execution of cloud transformation programs across assigned customer accounts in the Australia/Japan market</li><li>Own end-to-end implementation planning with customers, establishing delivery roadmaps, resource models, and milestone frameworks from engagement inception</li><li>Design and govern Global Delivery Model structures for assigned programs, defining the split of responsibilities across onshore, nearshore, and offshore teams and ensuring effective integration across all delivery locations</li><li>Establish the governance, communication, and escalation frameworks required to manage distributed delivery teams effectively, including time zone coordination, knowledge transfer protocols, and quality assurance across locations</li><li>Coordinate key activities like performance testing, cutovers, and handovers to customer success</li><li>Monitor progress, identify risks, and work with delivery teams to keep programs on track</li><li>Ensure customer programs align with business objectives and success criteria</li><li>Structure and govern Fixed Price engagements, managing scope boundaries, change control processes, and margin protection throughout the delivery lifecycle</li><li>Lead outcome-based engagement models, defining measurable success criteria, aligning delivery milestones to business outcomes, and proactively managing customer expectations</li></ul>Customer Relationship and Advocacy<ul><li>Act as a trusted delivery partner to customer stakeholders and SI partners across Australia or Japan</li><li>Provide strategic input on how customers can best leverage Guidewire products and services within the context of local P&amp;C insurance market requirements, including regulatory frameworks such as APRA or FSA, and regional product lines</li><li>Apply strong insurance domain knowledge to guide customers on industry best practices, line of business considerations, and operational transformation specific to the Australia-Japan market</li><li>Draw on GSI or SaaS product company experience to bring structured, scalable thinking to customer engagement design and delivery governance</li><li>Advocate for customer needs within Guidewire — collaborating with Product, Cloud Ops, and Support</li><li>Support governance activities like steering committees and executive reviews</li></ul>Sales and Pre-Sales Support<ul><li>Support sales teams by contributing to cloud transformation proposals and services estimates, including Fixed Price and outcome-based commercial constructs</li><li>Lead the development of implementation estimates in close collaboration with Delivery, Cloud Ops, Product, and SI partners — ensuring estimates reflect realistic scope, complexity, and risk, including the cost and coordination overhead associated with Global Delivery Model structures</li><li>Participate in early conversations with customers to shape engagement plans, applying regional market insight to tailor solutions for the Australia-Japan context</li><li>Own small to mid-size opportunity proposals and help develop Statements of Work, including scope definitions appropriate for Fixed Price structures and Global Delivery Model resourcing</li><li>Identify expansion opportunities within existing accounts by leveraging delivery performance and customer relationships</li></ul>Program Financial Management<ul><li>Track budgets and forecast delivery costs across Fixed Price and time-and-materials engagements, including the financial implications of Global Delivery Model resourcing across multiple locations</li><li>Manage commercial risk in Fixed Price contracts through rigorous scope management, proactive change control, and margin monitoring</li><li>Contribute to overall account profitability by managing margin, staffing, and scope alignment across onshore and offshore resource pools</li><li>Ensure a smooth transition from implementation to BAU support and customer success</li></ul>KPIs &amp; Success Metrics<ul><li>Program Success Rate — percentage of cloud implementations delivered on time, on scope, and within budget, with specific accountability for Fixed Price contract performance</li><li>Customer Engagement Quality — CSAT scores and stakeholder feedback from assigned accounts across Australia and Japan</li><li>Delivery Efficiency — accuracy of delivery forecasting, implementation estimates, staffing plans, and margin impact, including Global Delivery Model cost optimisation</li><li>Estimate Quality — accuracy of pre-sales implementation estimates measured against actual delivery outcomes</li><li>Establishing and achieving account-specific Services Revenue, Profitability, and Sales targets</li></ul>Key Skills &amp; Experience<ul><li>Experience in enterprise software delivery, consulting, or transformation, gained within a Global System Integrator or SaaS-based product company</li><li>Experience in a customer-facing delivery leadership role, with accountability for program outcomes and customer satisfaction</li><li>Hands-on experience delivering large-scale cloud or SaaS implementations using a Global Delivery Model, with direct responsibility for coordinating onshore, nearshore, and offshore teams</li><li>Demonstrated understanding of the operational disciplines required for effective distributed delivery — including team integration, knowledge transfer, quality assurance across locations, and time zone governance</li><li>Demonstrated experience in structuring and managing Fixed Price engagements, including scope definition, change control, and margin management</li><li>Experience delivering outcome-based engagements with clearly defined success metrics and milestone-linked delivery models</li><li>Proven ability to lead implementation planning and develop detailed delivery estimates in collaboration with internal teams and SI partners, incorporating Global Delivery Model resourcing and cost structures</li><li>Strong knowledge of the P&amp;C insurance industry in Australia and/or Japan, including regulatory environments such as APRA or FSA, common lines of business, and operational workflows</li><li>Strong communication and relationship-building skills with customer stakeholders across diverse cultural and organisational contexts</li><li>Familiarity with budgeting, forecasting, and tracking financials at the program level across multi-location delivery models</li><li>Experience coordinating across delivery teams, SI partners, and customer teams in complex, matrixed environments</li><li>High-level understanding of cloud platforms and SaaS delivery models, informed by practical experience in a product company or GSI context</li><li>Ability to manage and mitigate delivery risks in complex, globally distributed environments</li><li>Proficiency with tools like Jira, Confluence, Power BI, or similar platforms</li><li>Strong sales acumen, capable of identifying and creating new sales opportunities through strategic thinking and proactive engagement</li></ul>Preferred Skills &amp; Experience<ul><li>15&#43; years of experience in delivering complex projects</li><li>Working knowledge of Guidewire Cloud Platform and associated services</li><li>Prior experience at a Tier 1 Global System Integrator, such as Accenture, Deloitte, Capgemini, Cognizant, or PWC, or within a SaaS-based enterprise software company in a delivery leadership capacity</li><li>Deep understanding of Australia and Japan P&amp;C insurance market dynamics, product structures such as CTP, home, commercial lines, and non-life, and digital transformation trends</li><li>Familiarity with APRA prudential standards and Japan FSA regulatory requirements as they relate to core systems transformation</li><li>Experience working with Japanese insurers or Australian general insurers on technology modernisation programs</li><li>AWS or cloud platform certifications</li><li>PgMP, PMP, or SAFe certifications</li><li>Previous experience working with SI partners in the ANZ or Japan region, ideally from both sides of the relationship — as the GSI and as the product vendor</li><li>Familiarity with regulated industries such as insurance, healthcare, or banking</li><li>Prior experience in customer success, engagement management, or program delivery within a SaaS vendor environment</li><li>Exposure to commercials, including Fixed Price proposals, SOWs, and outcome-based pricing models within a GSI or product company commercial framework</li><li>Experience managing global or multi-region customer programs across Asia-Pacific, including programs with significant offshore delivery components</li><li>Comfortable working in fast-paced, matrixed environments with shifting priorities across multiple geographies and time zones</li></ul>  </div> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Principal is the Services leader/owner of the Customer Account and the field leader on all implementation-related topics.

You'll be responsible for the success of the cloud transformation programs, ensuring that projects stay on track and that Guidewire delivers real value to the customer's business. You will lead implementation planning with customers from pre-sales through to delivery, owning the end-to-end estimation process in collaboration with internal functions and SI partners. You will be adept at structuring and managing both outcome-based and Fixed Price engagements, ensuring commercial constructs are aligned to delivery realities and customer expectations.

You will bring firsthand experience delivering programs through a Global Delivery Model, coordinating onshore, nearshore, and offshore teams across time zones while maintaining delivery quality, governance standards, and customer confidence. You will understand the operational disciplines required to make distributed delivery work effectively — from knowledge transfer and team integration to communication cadences and escalation protocols.

You'll coordinate internal and external teams, manage delivery risks, and serve as a trusted advisor to customer stakeholders across the Australia-Japan market. A deep understanding of P&C insurance operations, regulatory environments, and market dynamics in this region is essential to this role. You'll also work closely with Sales, Product, and other internal teams to ensure smooth delivery, clear communication, and long-term success.

Your background will reflect experience gained within a Global System Integrator or a SaaS-based product company, giving you a strong foundation in structured delivery methodologies, commercial engagement models, and the operational realities of delivering enterprise software at scale. This background will inform how you engage with SI partners, shape customer proposals, and lead delivery governance across complex programs.

You will advocate for customers' needs with partners and internal teams while being accountable for the portfolio's financial performance and revenue growth.

Principal

SummaryThe Principal Solution Consultant is a high-impact, strategic leadership role essential to Guidewire’s India Market Entry &amp; Penetration. You will be a pivotal member of the India Go-to-Market (GTM) engine, working in lockstep with Field Leadership to transform Guidewire from a global leader into a dominant local force. You are a "Market Pioneer" responsible for translating Guidewire’s global SaaS value proposition into a winning strategy for Indian Tier-1 and Tier-2 insurers. Your mission is to disrupt the status quo held by legacy incumbents like by proving Guidewire’s superior agility in the General Insurance industry.Job DescriptionRole OverviewGuidewire’s Go to Market organization is focused on scaling AI‑powered innovation, expanding into new markets and product categories, and ensuring every customer is successful and referenceable through structured, data‑driven execution and tight cross‑functional alignment.As a Principal Solution Consultant, you sit at the intersection of this vision and our India growth strategy, serving as the senior field‑facing authority on how Guidewire’s platform, cloud services, and ecosystem can unlock value for Indian insurers.Operating as a key member of the regional GTM leadership team, you will design and execute market‑entry and expansion plays for India, partnering closely with Sales, Professional Services, Product, and our partner ecosystem. You will champion local market needs back into our global roadmap while coaching and scaling an India‑based Solution Consulting team. This is a high‑impact, highly visible role for someone who is equally comfortable in the boardroom, on customer sites, and in the details of complex insurance workflows.  Core Objectives:<ul><li>Go-to-Market Strategy: Co-own and execution of the Indian GTM strategy.</li><li>Strategic Deal Lead: Own the functional &#34;Win Theme&#34; for major prospects, moving beyond feature lists to business outcomes.</li><li>Market Challenger: Effectively position Guidewire as the modern SaaS alternative to legacy incumbents.</li><li>Executive Advisor: Have the gravitas to engage with C-suite stakeholders (CEO, CTO, Business Unit Leaders).</li><li>Thought Leadership: Act as the voice of the Indian market, specifically regarding  industry trends, to influence global product roadmaps.</li><li>You’ll work closely with Indian customers, SI Partners, internal product and field teams, and cross-functional stakeholders to achieve the above objectives. You’ll also support the development of our local team and help scale our operation across the market.  </li></ul>Key Responsibilities<ul><li>GTM Strategy &amp; Execution: Partner with Field Leadership to refine the India penetration plan. Identify high-propensity targets, define regional &#34;Win Themes,&#34; and tailor the global sales playbook for the Indian context.</li><li>Strategic Market Research: Conduct &#34;boots-on-the-ground&#34; discovery to identify unique Indian functional gaps (e.g., specific IRDAI compliance workflows, UPI-based real-time claims, or localized Health TPA models) vs Guidewire’s &#34;Out-of-the-Box&#34; (OOTB) features.</li><li>Competitive Intelligence: Build a detailed &#34;Battlecard&#34; against local incumbents. Identify their architectural weaknesses in the Indian market and train the wider field team on how to exploit them.</li><li>End-to-End Deal Ownership: Lead the functional sales cycle, from initial discovery and RFI/RFP management to final selection and contract alignment.</li><li>Field Leadership Collaboration: Act as the primary technical/functional advisor to the Regional Sales Director and Managing Director. Provide the &#34;solution air cover&#34; needed to close the first wave of lighthouse customers.</li><li>Consultative Discovery: Uncover the &#34;pain behind the pain&#34; in a prospect’s current operations (e.g., rigid legacy codebases, slow speed-to-market for new products).</li><li>Solution Design: Partner with Account Executives to build a cohesive business case, ensuring all functional risks are mitigated.</li><li>Product Localization Advocacy: Collate recurring requirements from Indian prospects and present a prioritized &#34;India Roadmap&#34; to Global Product Management.</li><li>Team Leadership: Develop the India-based Solution Consulting team by coaching them on advanced storytelling, competitive positioning, and executive presence.</li><li>Ecosystem Integration: Work with the Guidewire Marketplace and local partners to demonstrate a &#34;frictionless&#34; insurance experience (e.g., integrating with the India Stack, UPI, and AI-driven fraud detection).  </li></ul>Product &amp; Domain Expertise<ul><li>India P&amp;C Mastery: Deep expertise in the Indian General Insurance market.</li><li>Competitive Displacement: Proven ability to position modern SaaS against legacy core insurance solutions. You must be able to articulate why a modern cloud platform beats a &#34;One-Size-Fits-All&#34; legacy suite.</li><li>Digital Ecosystem (India Stack): Knowledge of how to leverage Aadhaar, UPI, and DigiLocker within the insurance lifecycle to create a frictionless, paperless customer journey.</li><li>Guidewire Cloud Value: Ability to sell the &#34;Evergreen&#34; nature of SaaS—proving to Indian CIOs that they will never have to perform a painful 2-year legacy upgrade again.</li></ul>Preferred Skills &amp; ExperienceProfessional Experience<ul><li>12&#43; Years in Enterprise Pre-Sales/Solution Consulting: A proven track record of leading functional sales cycles for complex, high-value SaaS or Core Systems (Policy, Billing, Claims).</li><li>Market Entry Expertise: Experience working in a &#34;pioneer&#34; or &#34;early-hire&#34; capacity for a global technology firm entering the Indian market is highly desirable.</li><li>Competitive Displacement: Demonstrated success in unseating legacy or entrenched incumbents (specifically TCS BaNCS, SAP, or Oracle) within the Indian Financial Services sector.  </li></ul>Domain &amp; Technical Mastery<ul><li>Indian P&amp;C Specialist: Deep functional expertise in general insurance. You should understand the nuances of the Indian &#34;Grid&#34; system, TPA integrations, and IRDAI product filing requirements.</li><li>Cloud/SaaS Evangelist: While Guidewire experience is a plus, you must have a strong grasp of Cloud-native architectures (AWS/Azure) and the ability to sell the business value of &#34;Evergreen&#34; software over traditional on-premise and custom build models.</li><li>Digital Ecosystem Knowledge: Familiarity with the India Stack (Aadhaar, UPI, eSign) and how these technologies are being leveraged to digitize the insurance value chain.  </li></ul>Leadership &amp; Strategic Skills<ul><li>Field Partnership: Experience working as a &#34;Strategic Right Hand&#34; to Sales VPs or Managing Directors to build and execute a Go-to-Market (GTM) plan.</li><li>Executive Presence: Exceptional &#34;C-Suite&#34; communication skills; the ability to challenge the thinking of a CEO/CIO and move them from a &#34;safe&#34; legacy choice to a transformative platform.</li><li>Consultative Storytelling: Mastery of &#34;The Challenger Sale&#34; or similar methodologies—turning dry product features into a compelling business narrative that addresses specific Indian market pain points.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Principal Solution Consultant is a high-impact, strategic leadership role essential to Guidewire’s India Market Entry & Penetration. You will be a pivotal member of the India Go-to-Market (GTM) engine, working in lockstep with Field Leadership to transform Guidewire from a global leader into a dominant local force.
You are a "Market Pioneer" responsible for translating Guidewire’s global SaaS value proposition into a winning strategy for Indian Tier-1 and Tier-2 insurers. Your mission is to disrupt the status quo held by legacy incumbents like by proving Guidewire’s superior agility in the General Insurance industry.

Principal Solution Consultant - General Insurance Industry

SummaryThe Principal Value Consultant is a strategic role focused on defining and scaling value frameworks across the organization. You are responsible for enabling the field through structured business case methodologies and ROI modeling. As a Principal, you will act as a thought leader in value engineering, pushing innovation by refining value-based processes and providing essential support to improve the quality, capacity, and efficiency of our Global Accounts.Job DescriptionKey Responsibilities<ul><li>Global Account Opportunities: For each customer opportunity, review available financial reports and market strategies to identify key areas for initial assessment (e.g. Operating Ratio in comparison with their competitors and / or market; market share changes over the previous 3/5 years).</li><li>Customer Interaction: Meet with the customer to provide an initial Point Of View on where opportunities and threats exist, and how Guidewire solutions can help achieve business value for the customer.</li><li>Value Strategy &amp; Business Case Development: Advise on critical value drivers and define the structure for complex, bottom-up business cases. Develop sophisticated ROI models that align product capabilities with specific customer business outcomes and strategic imperatives.</li><li>Strategic Advisory: Establish yourself as a trusted advisor to executive-level stakeholders. Enable others to articulate the strategic business impact of a partnership with Guidewire, guiding long-term value strategy and mentoring teams on value best practices.</li><li>Value Framework Expertise: Demonstrate mastery in developing value methodologies and connecting the entire Guidewire product suite to tangible business results. Maintain deep knowledge of insurance market trends to ensure value models remain relevant and defensible.</li><li>Organizational Leadership: Act as a global resource for scaling value methodologies. Mentor Value Consultants, enhance team competency in financial modeling, and lead cross-functional projects that institutionalize value best practices across the broader organization.</li><li>Value Differentiation: Effectively articulate the unique strategic value of Guidewire solutions. Proactively differentiate Guidewire by highlighting value-based outcomes and business benefits that transcend basic product comparisons.</li></ul>Core Competencies<ul><li>Communicate: Communication is essential to the role, in terms of Listening, Documenting and Presenting.</li><li>Innovate: Identify opportunities to create new consulting assets, processes, or messaging. Secure cross-functional buy-in to drive organizational adoption.</li><li>Lead: Demonstrate excellence at coaching and feedback, guiding colleagues and helping improve team members confidence and capabilities. Embody Guidewire’s core values at both an individual and team level.</li><li>Evolve: Consistently reinvent your approach. Even as a leader, you actively seek feedback and new ideas to keep skills sharp and fresh.</li><li>Consult: Possess the executive presence to deliver our value message to Boards, steering committees, and C-suite members. Successfully navigate contentious sessions and guide internal/external consensus.</li></ul>Requirements &amp; Qualifications<ul><li>Proven Track Record: Consistently demonstrated leadership over several years with proactive participation beyond a Senior Value Consultant role.</li><li>Business Case Success: Demonstrated success in developing complex, bottom-up business cases and ROI models that have successfully influenced high-value strategic outcomes.</li><li>Expertise: Recognized insurance industry expert with a deep understanding of market trends and the competitive landscape.</li><li>Collaborative Mindset: Demonstrated ability to collaborate well, persuade others, and use rationality to solve complex issues across global teams.</li><li>Engagement: Highly engaged with the Guidewire customer base, with a proven ability to capture and leverage compelling customer stories.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Principal Value Consultant is a strategic role focused on defining and scaling value frameworks across the organization. You are responsible for enabling the field through structured business case methodologies and ROI modeling. As a Principal, you will act as a thought leader in value engineering, pushing innovation by refining value-based processes and providing essential support to improve the quality, capacity, and efficiency of our Global Accounts.

Principal Value Consultant

SummaryGuidewire helps P&amp;C insurers worldwide operate more effectively through the Guidewire Cloud Platform, the industry's most trusted technology foundation. As the Product Marketing Principal for PricingCenter &amp; Predict, you will own the marketing strategy for how Guidewire empowers actuarial teams to transform complex pricing and predictive modeling into high-performance business outcomes. Your work will directly shape how actuaries modernize their workflows and how insurers optimize their performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win within the actuarial segment. Working across product, engineering, and sales, you will translate dense technical capabilities into compelling narratives that resonate with chief actuaries and data science leaders at insurance organizations.Job Description<h3>The Impact You Will Have</h3><ul><li>Own the Narrative: Define the go-to-market positioning for PricingCenter and Predict, from high-level category storytelling down to the technical proof points required for actuarial review.</li><li>Translate Complexity: Turn the underpinnings of pricing technology and predictive modeling into business-outcome conversations that land with technical leadership at insurers.</li><li>Build Technical Content: Develop high-credibility assets, including whitepapers, technical briefs, and data-driven case studies, that resonate with an actuarial audience.</li><li>Empower the Field: Create sales enablement tools, such as battlecards and objection-handling guides, that hold up under technical scrutiny and are practical for field teams to use.</li><li>Influence the Roadmap: Partner deeply with product management and engineering as a peer to bring new capabilities to market and influence the product roadmap based on actuarial feedback and market trends.</li><li>Thought Leadership: Deliver industry-focused presentations, keynotes, and deep-dive technical sessions at actuarial conferences and customer workshops.</li><li>Market Intelligence: Monitor and analyze the competitive landscape specifically related to insurance pricing and predictive analytics software to keep Guidewire’s story ahead of the market.</li></ul><h1></h1><h3>What We Look For</h3><ul><li>Experience: 10&#43; years of experience in product marketing, insurance-focused technical marketing, or actuarial software GTM at an enterprise software company.</li><li>Domain Expertise: Deep understanding of P&amp;C insurance pricing workflows, predictive modeling, and the specific needs and pain points of the actuarial and data science persona.</li><li>Data Scientist: Experience in leveraging statistical modeling and machine learning techniques to drive actionable business insights, preferably within the insurance or actuarial sector.</li><li>Strategic Synthesis: Proven ability to synthesize complex actuarial concepts and data science into clear, sharp, and persuasive narratives for both technical and business audiences.</li><li>GTM Fluency: Experience with enterprise software or SaaS GTM strategies, including the ability to drive adoption and generate pipeline.</li><li>Communication Mastery: Exceptional writing and presentation skills. You can take dense technical input and shape it into messaging that is clear, sharp, and built to persuade at scale.</li><li>Technical depth: Comfortable discussing reference architectures and modeling concepts with data scientists, while distilling them into clear, visual narratives for executives. Proficiency in MLOps, Python, and R is highly desirable.</li></ul>&amp;#xa;The US base salary range for this full-time position is - $276,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire helps P&C insurers worldwide operate more effectively through the Guidewire Cloud Platform, the industry's most trusted technology foundation. As the Product Marketing Principal for PricingCenter & Predict, you will own the marketing strategy for how Guidewire empowers actuarial teams to transform complex pricing and predictive modeling into high-performance business outcomes.

Your work will directly shape how actuaries modernize their workflows and how insurers optimize their performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win within the actuarial segment. Working across product, engineering, and sales, you will translate dense technical capabilities into compelling narratives that resonate with chief actuaries and data science leaders at insurance organizations.

Product Marketing Principal- PricingCenter & Predict

SummaryAs Program Owner for Regional Enablement in EMEA, you turn business needs into learning that helps teams win across two focus areas: owning a portfolio of programs (onboarding, methodology, competency development) for EMEA Sales, PS, and CS, and serving as the EMEA execution partner for global enablement programs (GGS, TAM, AE, SE, CS) by adapting and localizing centrally-designed content with global Persona Program Managers. You align with other Program Owners, the relevant Persona Program Managers, and the EMEA Sales/Adoption Business Partner to ensure consistent, high-quality delivery across the region.Job DescriptionThe Guidewire Enterprise Readiness Team aligns information, learning, and communication experiences to support readiness and adoption goals across all Guidewire personas — Customer, Partner, and internal teams. Our goal is to build an enterprise training and enablement strategy that becomes a competitive differentiator, ensuring employees, customers, and partners maximize their impact with Guidewire Cloud. <h2>Key Responsibilities</h2> <h2>A. Owned Programs (EMEA Field: Sales, PS, CS)</h2>You are accountable for design, delivery, and continuous improvement of these programs.<ul><li style="color:#0e191e !important">Own coordination of the functional onboarding program for the EMEA Field organization, including activity assignment and EMEA-specific adaptation. Success is measured by role readiness at the 6-month mark.</li><li style="color:#0e191e !important">Ensure new hires are registered for Field Onboarding or technical certification courses as assigned; gather ongoing feedback to improve programs.</li><li style="color:#0e191e !important">Deliver key methodology training and Field Onboarding sessions for the EMEA region; support all-hands and regional sessions as guided by the EMEA Sales/Adoption Business Partner.</li><li style="color:#0e191e !important">Develop ad-hoc role/functional training to elevate skill development across the EMEA region, aligning delivery with in-person learning events.</li><li style="color:#0e191e !important">Apply readiness methodology across all owned programs: validate and consult on needs assessment, readiness plans, content curation/development, and partner sign-off on plan, content, and outcome measurement.</li><li style="color:#0e191e !important">Partner with the EMEA Readiness Business Partner on training tied to new hire programs and field events (Regional Kick-Offs, Sales Reviews, Quarterly Field Updates, etc.).</li><li style="color:#0e191e !important">Support the broader readiness transformation strategy — shifting from a push to a pull model using AI capabilities to deliver content in context.</li><li style="color:#0e191e !important">Own the operational execution of recurring EMEA regional enablement mechanisms, including planning, stakeholder coordination, participant readiness, communications, action tracking, follow-through and continuous improvement, in partnership with the EMEA Sales/Adoption Business Partner.</li></ul> <h2>B. Cross-Persona Execution Support (GGS, TAM, AE, SE, CS — EMEA)</h2>Each of these personas has a distinct global Persona Program Manager who owns overall program design. You are accountable for reviewing, adapting, and localizing that content for EMEA delivery, and for regional execution quality — not for originating the program.<ul><li style="color:#0e191e !important">Partner with global GTM Program Owners to ensure programs are regularly enhanced, communicated, and measured against business expectations; ensure programs are loaded into the appropriate LMS and changes are communicated to EMEA leadership.</li><li style="color:#0e191e !important">Serve as the EMEA counterpart to each persona&#39;s global Persona Program Manager (GGS, TAM, AE, SE, CS); review centrally-designed content — virtual sessions, eLearning, and in-person events — and adapt/localize it for EMEA relevance (language, regional examples, market context).</li><li style="color:#0e191e !important">Schedule and, where appropriate, co-facilitate delivery of these localized programs for EMEA audiences.</li><li style="color:#0e191e !important">Register and track EMEA participants, monitor regional completion, and feed regional performance and content feedback back to each Persona Program Manager for continuous improvement.</li></ul> <h2>Key Performance Indicators (KPIs)</h2>For Owned Programs (Section A):<ul><li style="color:#0e191e !important">Stakeholder Satisfaction: internal/external satisfaction with strategic partnership and execution</li><li style="color:#0e191e !important">Business Performance: correlation of readiness programs to measurable performance improvement, including new hire readiness and skill attainment</li><li style="color:#0e191e !important">Program Usefulness Score: average post-learning usefulness score</li><li style="color:#0e191e !important">Program Completion Rate: 80% of target audience completing programs within the designated timeframe</li><li style="color:#0e191e !important">New Hire Readiness: 80-90% of Field managers rating employees functionally prepared after 6 months</li><li style="color:#0e191e !important">Program Management: adherence to program methodology, task tracking via tools such as <a target="_blank" href="http://monday.com">Monday.com</a></li><li style="color:#0e191e !important">Mechanism Sustainability / Execution Reliability: recurring regional mechanisms operate on schedule, with clear ownership, dependencies and follow-through, and with decreasing reliance on individual contributors for day-to-day coordination.</li></ul>For Cross-Persona Execution Support (Section B): <ul><li style="color:#0e191e !important">Regional Completion Rate: 80% of EMEA target audience completing each localized program</li><li style="color:#0e191e !important">Delivery Adherence: on-time, on-scope regional rollout against the Persona Program Manager&#39;s plan</li><li style="color:#0e191e !important">Localized Content Quality: EMEA-specific usefulness/feedback score on the adapted content, tracked separately from the global program&#39;s overall usefulness score (which stays with the Persona Program Manager)</li></ul> <h2>Required Skills / Experience</h2><ul><li style="color:#0e191e !important">4–6 years in enablement, learning &amp; development, onboarding, or related fields within enterprise software; 1–2 years facilitating live or virtual training. P&amp;C insurance or enterprise SaaS experience preferred but not required.</li><li style="color:#0e191e !important">Instructional design and facilitation: advanced curriculum design, learning activities, dynamic presentation/facilitation. AI- fluency to create content and explore modalities. </li><li style="color:#0e191e !important">Business acumen and P&amp;C industry knowledge to ensure strategic relevance and practical adoption.</li><li style="color:#0e191e !important">Complex project management: plan and execute multi-workstream programs; maintain accurate weekly status in the project tracking system.</li><li style="color:#0e191e !important">Communication and adaptability: excellent verbal, written, and presentation skills; able to multitask and adapt to a changing environment.</li><li style="color:#0e191e !important">Strategic stakeholder collaboration: influence alignment with EBPs, global program owners, and cross-functional leaders; translate needs into effective enablement solutions.</li><li style="color:#0e191e !important">Integrity, Rationality, &amp; Collegiality: operate within Guidewire values — truthful relationships, evidence-based decisions, professional collegiality.</li><li style="color:#0e191e !important">Tools proficiency: Google Workspace; LMS and survey/analytics tools; authoring platforms; virtual delivery tools; AI tools; project tracking (e.g., <a target="_blank" href="http://monday.com">Monday.com</a>).</li><li style="color:#000000 !important">Language Proficiency in English and at least one other European language. (Preference for French, Spanish, German, Italian)</li><li style="color:#000000 !important">AI- fluency in content creation, program execution, and workflow automation. We are an AI-forward company and want to leverage the tools we have to optimize our targeted deliverables and process flows. </li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

As Program Owner for Regional Enablement in EMEA, you turn business needs into learning that helps teams win across two focus areas: owning a portfolio of programs (onboarding, methodology, competency development) for EMEA Sales, PS, and CS, and serving as the EMEA execution partner for global enablement programs (GGS, TAM, AE, SE, CS) by adapting and localizing centrally-designed content with global Persona Program Managers.

You align with other Program Owners, the relevant Persona Program Managers, and the EMEA Sales/Adoption Business Partner to ensure consistent, high-quality delivery across the region.

Program Owner, EMEA Field & Cross-Persona Enablement

SummaryOur sales and marketing teams are critical to Guidewire's success. For one, the revenue from new sales ensures that we have the funding required to continuously invest in our products and in scaling our growing company. Secondly, our industry is undergoing a technology-led transformation: our sales and marketing teams have the experience and knowledge to partner with insurers to help them plan for success. Of course, our sales and marketing teams are our key ambassadors in the marketplace and play a key role in how the Guidewire brand is perceived.Job DescriptionThe primary responsibility of this role is to sell complex core enterprise applications into an industry vertical with a focus on the UK London Market. The London Market is a fast-growing area for us in which we have increased our sales coverage and are investing significantly in product development. Supported by an effective Sales Operations, Inside Sales, Customer Account Managers, Product Marketing and Field Marketing teams the successful candidate will focus upon understanding the strategic objectives of clients and building meaningful relationships with business leaders within the target market. The successful candidate will be responsible for territory management, optimize coverage, close large strategic deals, and leverage the extended Sales Organization they have at their disposal for maximum efficiency.<h2>Key activities for the Sales Executive include:</h2><ul><li>Proactive development of new business customers in assigned territory.</li><li>Build and maintain relationships with key decision makers both technical and business focused within prospects and existing clients</li><li>Work with sales support functions maintain accurate records of contacts and prospects utilizing the Company’s systems and procedures.</li><li>Manage with the support of the Customer Account Managers, Customer Success Managers, Customer Executive Sponsors, post-sale client relationships to maximize product extension sales to existing customers.</li><li>Lead and undertake Sales activities from initial contact until sale closure.</li><li>Arrange and lead technical and functional presentations to clients, support the customers business case in conjunction with product experts, strategic advisory team, and professional services.</li><li>Maintain a solid knowledge of the Company’s underlying technology, the range of existing products and consulting services.</li><li>Prepare detailed quotations and proposals that fully meet client expectations, as well as minimizing risk to the company.</li><li>Follow Company procedures for quotation review.</li><li>Present regular detailed reports to Management regarding Sales and Marketing activities and success rates.</li><li>Represent the Company at trade shows, conferences, industry meetings and other avenues to initiate sales of the Company’s products.</li><li>Analyze competitor activities and provide feedback into marketing strategies and product development.</li></ul><h2>Required skills/experience include:</h2><ul><li>Proven track record of selling complex core enterprise applications, ideally with a SaaS approach and into an insurance industry vertical (ideally London Market).</li><li>A high level of energy and commitment, proven ability to create and close opportunities within a defined territory.</li><li>An understanding of current market initiatives, such as Blueprint two and how these transformation plans will affect the Guidewire’s customers and prospects.</li><li>Track record in both winning new name business and managing existing accounts. The role is 70% new business, 30% add-on sales working with long (up to 3 years sometimes) and complex sales cycles with multiple decision makers</li><li>Proven ability to tie client business needs / plans to the solution proposed in a compelling manner</li><li>Be able to demonstrate a proactive nature, somebody who makes things happen – reluctant to take “no” for an answer</li><li>Somebody who thinks through the situation draws up a series of potential actions and then executes the best option.</li><li>Somebody who knows how to sell the “Value” of our solutions and support the fact that the customer must evaluate his/her business benefits against any implementation cost estimate</li><li>Understand the impact, benefits, and cost structure to the customer of large core solution projects.</li><li>Understand enterprise technology and the key challenges facing CIOs / CTOs at client firms</li><li>Able to strike the right level of persistence at differing levels throughout a prospective client organization</li><li>Fit in comfortably into a team environment, the multi-faceted nature of the opportunities requires strong teamwork and collegiality in decision making.</li><li>An ability to quickly become an autonomous leader in the territory he/she will manage, well recognized as such by</li><li>customers, partners, and his/her peers.</li><li>Experience of working with strategic partners and system integrators.</li><li>Ability to analyze market trends and business data to identify new market potential.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Our sales and marketing teams are critical to Guidewire's success. For one, the revenue from new sales ensures that we have the funding required to continuously invest in our products and in scaling our growing company. Secondly, our industry is undergoing a technology-led transformation: our sales and marketing teams have the experience and knowledge to partner with insurers to help them plan for success. Of course, our sales and marketing teams are our key ambassadors in the marketplace and play a key role in how the Guidewire brand is perceived.

Sales Executive

SummaryGuidewire exists to deliver the industry platform that P&amp;C insurers rely upon to engage, innovate, and grow efficiently in a time of accelerating change—and to ensure that every customer succeeds in the journey. Guidewire InsurancePlatform is the P&amp;C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 500 P&amp;C insurers in 34 countries. We invest heavily in R&amp;D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees. The primary purpose of the Product Specialty Sales Executive is to proactively sell the Company’s data and analytics software, to achieve revenue, sales and profit targets. This includes approaching new clients and the ongoing relationship management of existing clients for the generation of new sales. The focus of this role will be selling Guidewire’s geospatial data product, HazardHub. Note: Approximately 25-50% overnight travel for customer meetings nationwide can be expected, with week to week variance. Guidewire promotes flexible working practices to strive for a work-life balanceJob Description<h3>Key activities for the Sales Executive include:</h3><ul><li><ul><li>Proactive development of existing and new business customers in assigned region.</li><li>Build and maintain relationships with key prospects and decision makers.</li><li>Maintain accurate records of contacts and prospects utilizing the Company’s systems and procedures.</li><li>Manage post-sale client relationships to maximize product extension sales to existing customers.</li><li>Lead and undertake sales activities from initial contact until sale closure while also working closely and collaboratively with Core Sellers to identify new data and analytics revenue opportunities. </li><li>Arrange and participate in technical and sales presentations to clients.</li><li>Maintain a solid knowledge of the Company’s underlying technology, the range of existing products and consulting services.</li><li>Sell solutions based on business-based outcome benefits.</li><li>Analyze competitor products and activities and provide feedback into marketing strategies and product development.</li><li>Prepare detailed quotations and proposals that meet client expectations, as well as minimizing risk to the company. Follow Company procedures for quotation review and accept responsibility for the scope, accuracy, and winning of these proposals.</li><li>Present regular detailed reports to Management regarding Sales and Marketing activities and success rates.</li><li>Represent the Company at trade shows, conferences, industry meetings and other avenues to initiate sales of the Company’s products.</li></ul></li></ul> <h3>Required skills/experience include: </h3><ul><li><ul><li>Minimum 5 years of experience with enterprise software sales.</li><li>Extensive experience and knowledge of the P&amp;C Insurance industry strongly preferred.</li><li>Experience selling data and geospatial tools  also preferred.</li><li>Thorough understanding of the enterprise sales cycle and ability to show a methodical approach to moving opportunities through this cycle.</li><li>Well-developed oral communication, liaison and representation skills.</li><li>Well-developed writing skills and the ability to proofread own material and that of others.</li><li>Ability to analyze market trends and business data to identify new market potential.</li></ul></li></ul> &amp;#xa;The US base salary range for this full-time position is $120,000 - $180,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire exists to deliver the industry platform that P&C insurers rely upon to engage, innovate, and grow efficiently in a time of accelerating change—and to ensure that every customer succeeds in the journey. 


Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 500 P&C insurers in 34 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.

The primary purpose of the Product Specialty Sales Executive is to proactively sell the Company’s data and analytics software, to achieve revenue, sales and profit targets. This includes approaching new clients and the ongoing relationship management of existing clients for the generation of new sales. The focus of this role will be selling Guidewire’s geospatial data product, HazardHub.

Note:  Approximately 25-50% overnight travel for customer meetings nationwide can be expected, with week to week variance. Guidewire promotes flexible working practices to strive for a work-life balance

Sales Representative- Data and Analytics

SummaryGuidewire’s development team is looking for a smart, proactive, and results-oriented Software Engineer II to build elegant solutions for the property &amp;amp; casualty insurance industry’s complex business domain and make our industry-leading products even better. The team is looking for an enthusiastic engineer who is passionate about building high-quality software with a great team and improving the customer experience for millions of people who use our products every day. The team you will be joining sits within Guidewire’s Product Development and Operations (PDO) organization, which builds and runs the cloud platform that powers the world’s most trusted P&amp;amp;C insurance software. The team focuses on SBT Content and insurance content transformation for U.S. Commercial insurers, which requires large-scale data volumes, heavy server load, and complex business logic. You will work in a highly collaborative and agile environment with a team of Software Engineers, and you will contribute to the design and implementation of high-performance software solutions that align with our product goals and technical best practices. As part of PDO’s shift toward AI-driven development, you will use AI-native coding approaches and AI-assisted tools (such as Claude Code or GitHub Copilot) to build, refactor, and extend our services quickly and safely while maintaining high engineering standards, tests, and observability. Your work will support PDO’s mission to embed GenAI across our products, improve operational excellence, and deliver secure, reliable, and scalable cloud services at scale. Our teams are lean, empowered, and collaborative. You must be a self-starter and able to perform with minimal supervision while working alongside intelligent colleagues who’ve checked their egos at the door in a team environment, communicating effectively with everyone.Job Description<h3>Successful software engineers at Guidewire typically have:</h3> • A desire to work collaboratively in an empowered, small, cross-functional team • Experience working in an agile and fast-paced development environment (e.g. TDD, BDD, Agile, pair programming, etc.) • A passion for code quality demonstrated by thorough testing • A desire to be hands-on in designing and writing code • A demonstrated ability to embrace AI and apply it to their role, alongside data-driven insights, to drive innovation, productivity, and continuous improvement • Curiosity and internal motivation to constantly improve • Ability to learn quickly in a dynamic environment• Excellent communication skills, comfort level to speak their mind and defend ideas based on merit, yet humility and hunger to learn from othersAt Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.<h3>Key qualifications include experience with: </h3>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. • Minimum 2&#43; years of Software Development experience, preferably in SaaS or cloud solutions • Proficiency in Core Java, and good working knowledge of the Spring framework• Experience with JavaScript, TypeScript, or Python • Experience building microservices on cloud service platforms (e.g. AWS/GCP/Azure) – AWS preferred • Experience with containerization and orchestration (Docker and Kubernetes) • Experience designing REST or gRPC based APIs • Ability to use AI-assisted coding tools (e.g. Claude Code, GitHub Copilot) to accelerate development while exercising strong judgment around code quality, testing, and security • Good understanding of Object-Oriented Design principles • Understanding of relational database persistence (e.g. MySQL, Oracle); familiarity with NoSQL databases (e.g. MongoDB, CouchDB) is a plus • Great understanding of CI/CD and DevOps principles; experience with related tools such as TeamCity, Git-based workflows, or Kubernetes is a definite plus • Experience with LLMs, LangChain, and/or AI patterns such as RAG or ReAct is a plus • Exposure to AI/ML development patterns such as prompt engineering or integrating AI services into production systems is a plus • BS/MS degree (Computer Science or related field)<h3>What’s in it for you</h3>The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and Wellness benefits</li><li>Paid time off programs including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li></ul>All new hires participate in our in-person orientation, where you’ll connect with colleagues, learn about our culture and mission, and see how your work in PDO and SBT Content fits into Guidewire’s broader journey to combine digital, core, analytics, and AI as a cloud service for P&amp;C insurers worldwide.<div></div>&amp;#xa;The Canadian CAD base salary range for this full-time position is 87,000.00 - 109,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire’s development team is looking for a smart, proactive, and results-oriented Software Engineer II to build elegant solutions for the property &amp; casualty insurance industry’s complex business domain and make our industry-leading products even better. The team is looking for an enthusiastic engineer who is passionate about building high-quality software with a great team and improving the customer experience for millions of people who use our products every day.

The team you will be joining sits within Guidewire’s Product Development and Operations (PDO) organization, which builds and runs the cloud platform that powers the world’s most trusted P&amp;C insurance software. The team focuses on SBT Content and insurance content transformation for U.S. Commercial insurers, which requires large-scale data volumes, heavy server load, and complex business logic. You will work in a highly collaborative and agile environment with a team of Software Engineers, and you will contribute to the design and implementation of high-performance software solutions that align with our product goals and technical best practices.

As part of PDO’s shift toward AI-driven development, you will use AI-native coding approaches and AI-assisted tools (such as Claude Code or GitHub Copilot) to build, refactor, and extend our services quickly and safely while maintaining high engineering standards, tests, and observability. Your work will support PDO’s mission to embed GenAI across our products, improve operational excellence, and deliver secure, reliable, and scalable cloud services at scale.

Our teams are lean, empowered, and collaborative. You must be a self-starter and able to perform with minimal supervision while working alongside intelligent colleagues who’ve checked their egos at the door in a team environment, communicating effectively with everyone.

SBT Content Software Engineer II

SummaryGuidewire’s Generative AI (GenAI) team sits within Product Strategy and plays a critical role in shaping the future of our cloud and AI-powered platform for P&amp;C insurers worldwide. We partner closely with Product, Engineering, and Go-to-Market teams to embed AI, cloud, and data capabilities across the portfolio, enabling secure, scalable, and reliable solutions for our customers. You’ll join a highly collaborative, hands-on engineering culture focused on experimentation, learning, and shipping production-grade AI at scale. As a Senior ML Engineer, Generative AI, you will be a technical leader driving the design, development, and operation of Guidewire’s end-to-end GenAI solutions and Large Language Model (LLM) capabilities. You will own critical components of our LLM infrastructure, from data pipelines and prompt engineering through fine-tuning, deployment, and monitoring of models in production. This role is ideal for someone who wants to shape next-generation AI solutions that directly power insurance workflows, support our Agentic AI product vision, and help deliver measurable outcomes for customers globally.Job Description<h3>What you’ll do</h3><ul><li>Lead the design, implementation, and evolution of Guidewire’s GenAI and LLM products, including data ingestion, feature pipelines, model training, fine-tuning, deployment, and monitoring on AWS (e.g., S3, EC2, RDS, SageMaker).</li><li>Architect and build robust ML/LLM pipelines that power high-impact use cases such as claim summarization, underwriting assistance, pricing and rating intelligence, and developer productivity tools across our product portfolio. </li><li>Develop and optimize LLM solutions using techniques such as prompt engineering, retrieval-augmented generation (RAG), vector databases, and fine-tuning to deliver reliable, safe, and high-performing experiences for insurance users.</li><li>Collaborate with Product Strategy, PDO, and Professional Services teams to align GenAI capabilities with the broader Product VPMOM, Agentic AI product roadmap, and customer adoption goals (including Claims Summary, Underwriting Assistant, Codelift, and other GenAI “lifts”). </li><li>Establish and apply ML Ops best practices for CI/CD, experimentation, evaluation, observability, and responsible AI, ensuring models are auditable, secure, and production-ready at scale. </li><li>Mentor and coach engineers and data scientists, conduct code and design reviews, and champion technical excellence, including performance, reliability, and cost efficiency of AI workloads.</li><li>Partner with cross-functional teams (Security, Finance, BizTech, GTM) to ensure AI solutions adhere to data governance and security controls, and contribute to Guidewire’s mission to transform how P&amp;C insurers do business through cloud, analytics, and AI. </li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. </li></ul> <h3>What you’ll bring</h3><h3>Required</h3><ul><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. </li><li>5&#43; years of professional experience in Machine Learning and/or Data Science, including end-to-end delivery of production ML systems.</li><li>Deep expertise in Python and experience building scalable ML/LLM services and pipelines, ideally on AWS using services such as S3, EC2, RDS, and SageMaker.</li><li>Strong understanding of ML Ops practices for model development, deployment, monitoring, and lifecycle management (including CI/CD for ML, experiment tracking, model registries, and drift detection).</li><li>Hands-on experience with classical and gradient-boosting models (such as GLM, Random Forest, and XGBoost) and their application to real-world business problems.</li><li>Deep understanding of neural networks and transformer-based architectures for LLMs and chat models, including familiarity with open-source foundation models and their fine-tuning and inference.</li><li>Experience with prompt engineering, RAG and related LLM architecture patterns, and vector databases for semantic search and retrieval.</li><li>Solid knowledge of evaluating and monitoring LLM performance using NLP and LLM-assisted metrics, with a focus on safety, robustness, and user experience.</li><li>Demonstrated technical leadership: driving design decisions, leading complex engineering efforts, mentoring peers, and conducting thoughtful code and architecture reviews.</li><li>*****MUST HAVE GUIDEWIRE EXPERIENCE*******</li></ul> <h3>Preferred</h3><ul><li>Bachelor’s or Master’s Degree in Computer Science, or equivalent practical experience.</li><li>Experience building data pipelines and features using SQL, Spark, or AWS Glue.</li><li>Experience with containerization and orchestration (Docker, Kubernetes) and creating backend APIs to expose ML/LLM services.</li><li>Familiarity with CI/CD and infrastructure-as-code practices and tools such as TeamCity and Terraform.</li><li>Background in insurance, banking, or financial services, or interest in becoming deeply fluent in P&amp;C insurance to better shape high-value AI and GenAI use cases. </li></ul> <h3>Your Impact</h3>We believe in clarity and setting you up for success. In your first months, you’ll immerse yourself in Guidewire’s Product Strategy and GenAI roadmap, learn our cloud and data platform, and take ownership of one or more core components of the GenAI platform such as data pipelines, evaluation frameworks, or a flagship LLM-powered feature. Within six months, you’ll be leading the design and rollout of new GenAI use cases across products like Claims Summary, Underwriting Assistant, and developer tooling, delivering measurable “GenAI lifts” that improve efficiency, accuracy, and user experience for our customers. Your work will directly advance Guidewire’s mission to transform how P&amp;C insurers operate with cloud and AI, enabling secure, scalable, and impactful AI solutions that support billions of dollars in insurance transactions and help shape the future of the industry worldwide. <h3>What’s in it for you</h3>The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment.</li><li>Health and wellness benefits.</li><li>Paid time off programs including volunteer time off.</li><li>Market-competitive pay and incentive programs.</li><li>Continual development and internal career growth opportunities. </li></ul> You will also participate in our in-person orientation process, which is part of how we build connection, collaboration, and a shared understanding of Guidewire’s mission to combine digital, core, analytics, and AI to transform how P&amp;C insurers do business. &amp;#xa;The US base salary range for this full-time position is $176,000 - $288,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire’s Generative AI (GenAI) team sits within Product Strategy and plays a critical role in shaping the future of our cloud and AI-powered platform for P&C insurers worldwide. We partner closely with Product, Engineering, and Go-to-Market teams to embed AI, cloud, and data capabilities across the portfolio, enabling secure, scalable, and reliable solutions for our customers. You’ll join a highly collaborative, hands-on engineering culture focused on experimentation, learning, and shipping production-grade AI at scale. 

As a Senior ML Engineer, Generative AI, you will be a technical leader driving the design, development, and operation of Guidewire’s end-to-end GenAI solutions and Large Language Model (LLM) capabilities. You will own critical components of our LLM infrastructure, from data pipelines and prompt engineering through fine-tuning, deployment, and monitoring of models in production. This role is ideal for someone who wants to shape next-generation AI solutions that directly power insurance workflows, support our Agentic AI product vision, and help deliver measurable outcomes for customers globally.

Senior AI Machine learning Engineer

Summary​The Senior Business Analyst / Business Architect works directly with clients to drive and fulfill their P&amp;C Insurance business requirements for a full system implementation within Guidewire InsuranceNow. These Business Architects work with other supporting Business Analysts in the following areas: requirements organization, planning and monitoring of requirements, requirements analysis, translating and simplifying requirements, QA testing, requirement configuration within InsuranceNow Studio, management of time for budget and schedule, maintaining communication with key project team and stakeholders, and requirement planning and task breakdown. The Business Architect helps drive individual project teams to successful delivery outcomes, focusing on delivery of clear and concise business requirements with clear problem statements.Job DescriptionProject Deliverables<ul><li>Engages in all aspects of a product or service offering project for a client, from inception to installation. </li><li>Actively consults with client’s business and technical resources to lead and collaborate on business requirements and functional design documents</li><li>Mentors others on managing project implementation throughout implementation cycle </li><li>Actively seeks mentorship and communicates to leadership any unclear expectation or business issue</li><li>Manages, advises and leads requirements on project implementations</li><li>Actively consults with clients in a thoughtful manner, engaging portfolio leadership as needed</li><li>Responsible for advocating the methodology for product implementation</li><li>Helps to design and estimates business solutions for product gaps and enhancements</li><li>Works with customer and partner resources to understand objectives and requirements using both business and system skills</li><li>Tracks work time and ensures correct billable time reporting</li><li>May be required for assistance in quality assurance testing of system deliverables. </li><li>Responsible for customer demos and presentations of the system during Implementation and releases</li></ul>Stakeholder Management<ul><li>Advises and gains stakeholder feedback where necessary</li><li>Escalates all scope changes and customizations</li><li>Communicates issues clearly and credibly with widely varied audiences</li><li>Acts as the business point person for interaction and alignment with project management, engineering, product development liaison, and other members of cross-functional teams</li></ul>Project Leadership<ul><li>Identifies potential consequences with risk levels and coaches other team members on implementing resolution to problems while escalating as necessary </li><li>Leads team in understanding customer requirements, collecting data, delivering analysis, and problem resolution and gives recommendations for process improvement</li></ul> Experience and Qualifications<ul><li>3&#43; years of business analyst experience</li><li>3&#43; years of P&amp;C Insurance experience</li><li>Bachelor&#39;s degree or relevant work experience.  </li><li>Experienced with working in a cross-functional team and with team members in different geographical locations.</li><li>Strong communication, analytical, verbal and written communication skills</li><li>Strong work ethic and ability to self-start</li><li>Strong knowledge of agile software development processes, and iterative development principles.</li><li>Understands basic insurance concepts and can communicate on insurance topics.</li><li>Ability to assess and manage risks and communicate appropriately.</li><li>Preferred: Experienced in directly communicating with and managing expectations of both internal and external executive stakeholders.</li><li>Experienced in developing and maintaining relationships with internal team members, customers and partner organizations.</li><li>Strong self-starter with desire to grow in Insurance Business knowledge.</li><li>Strong presentation skills with the ability to present at different levels using various tools (PowerPoint/Google Slides experience required)</li><li>May require travel up to 25%   </li></ul>&amp;#xa;The US base salary range for this full-time position is $108,000 - $192,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

​The Senior Business Analyst / Business Architect works directly with clients to drive and fulfill their P&C Insurance business requirements for a full system implementation within Guidewire InsuranceNow.  

These Business Architects work with other supporting Business Analysts in the following areas: requirements organization, planning and monitoring of requirements, requirements analysis, translating and simplifying requirements, QA testing, requirement configuration within InsuranceNow Studio, management of time for budget and schedule, maintaining communication with key project team and stakeholders, and requirement planning and task breakdown.  

The Business Architect helps drive individual project teams to successful delivery outcomes, focusing on delivery of clear and concise business requirements with clear problem statements.

Senior Business Analyst / Business Architect, INOW

SummaryImplementation Consultants within Guidewire Professional Services are responsible for configuration of the system, integration development and some custom development of Guidewire’s core insurance product, InsuranceNow, to enable our customers to efficiently accomplish their business aspirations and goals. An effective technical Implementation Consultant working in the Professional Services industry requires the ability to effectively communicate with a diverse group of individuals and roles, and is someone with a strong background in software configuration/ development. All of our technical Implementation Consultants work closely and collaborate with other consultants, Business Analysts, Project Managers, Leadership, and many other cross functional team members. The culture and nature of InsuranceNow implementation is fast paced and collaborative, sharing in our company core values of integrity, rationality and collegiality. Candidates should have several years of proven track record in key contributions to the implementation and development of packaged enterprise software delivered to the highest quality and success.Job DescriptionWhat you’ll do<ul><li style="color:#000000 !important">Lead and execute the configuration, integration, and custom development of Guidewire InsuranceNow for customer implementations, ensuring high-quality and timely delivery.</li><li style="color:#000000 !important">Collaborate closely with consultants, business analysts, project managers, and cross-functional teams to deliver innovative solutions that meet customer needs.</li><li style="color:#000000 !important">Troubleshoot and resolve complex technical issues using advanced knowledge of Java, JavaScript, web technologies, and cloud infrastructure.</li><li style="color:#000000 !important">Analyze and interpret log files, optimize system performance, and ensure robust, scalable deployments.</li><li style="color:#000000 !important">Mentor and perform peer code reviews to uphold code quality and best practices.</li><li style="color:#000000 !important">Demonstrate InsuranceNow functionality to stakeholders, articulating technical concepts to diverse audiences.</li><li style="color:#000000 !important">Manage multiple priorities, proactively identifying and mitigating risks throughout the project lifecycle.</li><li style="color:#000000 !important">At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> What you’ll bring Required<ul><li style="color:#000000 !important">Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li><li style="color:#000000 !important">Minimum 5&#43; years of overall experience (Guidewire InsuranceNow)</li><li style="color:#000000 !important">Minimum 2 years of directly related technical experience in a professional services role</li><li style="color:#000000 !important">Strong background in Java, JavaScript, and web technology development.</li><li style="color:#000000 !important">Proficiency with Java runtime, troubleshooting tools, and log analysis (e.g., Log4J).</li><li style="color:#000000 !important">Experience with Apache Tomcat, AWS (S3, PrivateLink, Lambda), and relational databases (SQL Server, MySQL, AWS Aurora).</li><li style="color:#000000 !important">Working knowledge of XML, HTML, JavaScript, and Apache Velocity.</li><li style="color:#000000 !important">Familiarity with software development tools (Eclipse, IntelliJ, GitHub) and project coordination tools (SharePoint, Smartsheet, Jira).</li><li style="color:#000000 !important">Excellent communication, interpersonal, and organizational skills.</li><li style="color:#000000 !important">Ability to work effectively in cross-functional, geographically distributed teams.</li><li style="color:#000000 !important">At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI-empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> Preferred<ul><li style="color:#000000 !important">Advanced knowledge of AWS infrastructure and technologies.</li><li style="color:#000000 !important">Experience in customer-facing technical environments.</li><li style="color:#000000 !important">Property and Casualty Insurance domain knowledge.</li><li style="color:#000000 !important">Bachelor’s degree in Computer Science or related field, or equivalent experience.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Implementation Consultants within Guidewire Professional Services are responsible for configuration of the system, integration development and some custom development of Guidewire’s core insurance product, InsuranceNow, to enable our customers to efficiently accomplish their business aspirations and goals. An effective technical Implementation Consultant working in the Professional Services industry requires the ability to effectively communicate with a diverse group of individuals and roles, and is someone with a strong background in software configuration/ development.

All of our technical Implementation Consultants work closely and collaborate with other consultants, Business Analysts, Project Managers, Leadership, and many other cross functional team members. The culture and nature of InsuranceNow implementation is fast paced and collaborative, sharing in our company core values of integrity, rationality and collegiality.

Candidates should have several years of proven track record in key contributions to the implementation and development of packaged enterprise software delivered to the highest quality and success.

Senior Consultant (iNow)

SummaryOrganization: Industry Innovation &amp; Co-Development Group (InnoCoDev) This team will operate as a dedicated strategic function within Professional Services, working closely with Product Development, Sales, and Customer Success. Our mission is to accelerate the delivery of industry-wide solutions through strategic co-development partnerships with key customers. This initiative will establish a SWAT team within Professional Services to identify, cultivate, and operationalize these partnerships, demonstrating Guidewire Professional Services’ unique value proposition and capturing premium service opportunities. Role Overview As a Senior Solution Consultant, you’ll work at the intersection of technology and customer adoption, taking a lead role in shaping how customers adopt Guidewire Cloud capabilities. You’ll help ensure customers succeed by bridging business needs with solutions, mentoring junior consultants, and providing enablement support.Job Description Key Responsibilities●      Prototype, validate, and deliver innovative Guidewire Cloud features in real-world customer environments.●      Work directly with customers to capture use cases, requirements and validate solutions.●      Take ownership across the full technology stack, including backend and frontend development.●      Provide feedback loops to Solution Architects and Product Development for continuous improvement.●      Serve as a trusted partner to customers during their transformation journey.●      Lead functional and integration workstreams on customer engagements, taking full ownership for design, delivery, and quality.●      Mentor and coach junior consultants on Guidewire methodology, best practices, and technical delivery.●      Design and estimate solutions for medium-complexity product gaps and enhancements, consulting with business and technical stakeholders to produce design documentation. Qualifications●      5&#43; years of experience in technology consulting, solution development, or P&amp;C insurance delivery, including at least 1 year of hands-on Guidewire implementation experience.●      Hands-on full-stack development experience, including modern software engineering practices such as CI/CD, DevOps, automated testing, and packaging.●      Proven experience mentoring and assisting teammates, and contributing meaningfully to requirement and functional design documentation.●      Strong communication and facilitation skills with both business and technical audiences, including project leadership stakeholders.●      Experience translating requirements into actionable solution designs, and working software.●      Demonstrated ability to accurately estimate and deliver project tasks with minimal guidance.●      Ability to balance consulting finesse with technical competency.●      Curious, adaptable, and comfortable working in a fast-paced, innovation-focused environment.●      Nice to have: Guidewire Ace certification, and experience leading a functional/integration area or contributing to Inception-phase design activities on an implementation project. Culture Fit●      Consulting versatility, communication skills, and industry empathy.●      Ownership mindset: delivery, quality, cost, scope, timeline.●      Cultural fit with InnoCoDev: empowerment, accountability, transparency, agility, risk-taking.●      Demonstrated mentorship mindset — invests in the growth of junior team members and role-models Guidewire best practices. <ul></ul>&amp;#xa;The Canadian CAD base salary range for this full-time position is 84,000.00 - 105,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Organization: Industry Innovation & Co-Development Group (InnoCoDev)
This team will operate as a dedicated strategic function within Professional Services, working closely with Product Development, Sales, and Customer Success. Our mission is to accelerate the delivery of industry-wide solutions through strategic co-development partnerships with key customers. This initiative will establish a SWAT team within Professional Services to identify, cultivate, and operationalize these partnerships, demonstrating Guidewire Professional Services’ unique value proposition and capturing premium service opportunities.
 
Role Overview
As a Senior Solution Consultant, you’ll work at the intersection of technology and customer adoption, taking a lead role in shaping how customers adopt Guidewire Cloud capabilities. You’ll help ensure customers succeed by bridging business needs with solutions, mentoring junior consultants, and providing enablement support.

Senior Consultant Developer (Software Developer) Consultant - Industry Innovation & Co-Development Group

SummaryOur Customer Success team is focused on creating engaged customer advocates who are maximizing the value of their Guidewire investments. The Senior Customer Success Manager will oversee the strategy and execution of their customer portfolio and focus on driving engagement, satisfaction, retention and growth. We expect our customers will see their Senior CSM as a trusted advisor and true partner – encouraging customers to adopt solutions that help them achieve their business goals, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of delighted customers that renew their subscriptions and are eager to expand the footprint of the Guidewire solutions within their organization. The job location is in the US and is focused on supporting Guidewire InsuranceSuite customers.Job DescriptionCustomer Management <ul><li>Develop strategic account plans that expand the relationship and promote growth</li><li>Drive cross-functional collaboration to accelerate adoption and value of current and future solutions</li><li>Identify and pursue expansion opportunities aligned to customer goals</li><li>Create trusted partnerships that result in engaged, customer advocates</li><li>Lead executive level engagements focused on value creation</li><li>Define and execute a renewal strategy that promotes growth and mitigates risk</li><li>Promote operational excellence in portfolio, account and team management</li><li>Develop depth and breadth of relationship within portfolio of customers, from C-level to IT and business users</li><li>Understand customer priorities and identify common themes to report out and action</li></ul>Responsibilities:<ul><li>Understand customer priorities and facilitate engagements to meet customer needs, align our overall strategies, and create meaningful relationships</li><li>Recognize incremental sales opportunities across Guidewire solutions and partner with sales to ensure the customer objectives and value proposition are at the forefront</li><li>Develop strong partnerships by providing positive customer experiences that drive mutual success and creates customer advocates</li><li>Engage with customers to develop deep understanding of customer’s product experience and strategic business needs</li><li>Know the customer “inside and out” and foster positive relationships with key customer stakeholders at senior and C-Suite level</li><li>Serve as the voice of the customer and customer advocate to facilitate feedback and influence on Guidewire products and services</li><li>Provide early insight and adoption recommendations for new products and product features</li><li>Coach and mentor other CMSs in developing the Customer Success Craft and engagement in both Guidewire and Customer Community.</li><li>Encourage adoption of Guidewire solutions to help customers achieve their business goals and maximize the value of their investments </li><li>Take the lead in driving to a successful conclusion any customer issues or situations, involving other departments and individuals as necessary</li><li>Create and manage customer success plans and account plans to manage external and internal relationships and strategies</li><li>Facilitate executive discussions including business reviews, roadmap reviews, and strategic alignment</li><li>Develop a deep and cross-functional understanding of the key business challenges and opportunities of your customers and portfolio</li><li>Introduce new features and best practices to customers according to their business needs</li><li>Ensure visibility of program and customer health both internally and with customer teams</li><li>Manage commercial aspects of account relationships post initial sale, including defining a renewal strategy that promotes growth and mitigates risks </li><li>Execute and manage contract negotiations and renewals </li><li>Leverage Executive leadership and communication experience, with ability to define a vision, build a persuasive business case, establish personal credibility, resolve conflict and engender honest feedback and appraisal</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul>  Required Skills/Experience:<ul><li>12&#43; years relevant experience (e.g., customer success, account management, sales, technology consulting or related position)</li><li>Knowledge of the P&amp;C insurance space, industry trends and challenges, and the fundamental economics of an insurance company</li><li>Passion for solving problems, thinking creatively, and delivering results</li><li>Ability to build and manage C-suite relationships at customers</li><li>Capable of quickly building trust and establishing deep relationships </li><li>Ability to effectively connect and communicate with both business &amp; IT stakeholders</li><li>Executive leadership and communication experience, showing the ability to define a vision, build a persuasive business case, establish personal credibility, resolve conflicting views and engender honest feedback and appraisal</li><li>Demonstrated ability to work on multiple initiatives or accounts simultaneously under pressure</li><li>Demonstrated account planning and management skills, including estimations, budgets, forecasting and coordination of multiple work streams</li><li>Ability to travel as needed to client locations, industry events and company initiatives</li></ul><ul><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> Desired Skills:<ul><li>Knowledge of or experience with Guidewire InsuranceSuite is preferred</li><li>Experience working with cloud-native solutions and/or cloud technologies for mission-critical applications</li><li>Demonstrated coaching and change management experience – not just defining a plan but executing that plan successfully and adapting to obstacles or shifts in business priority</li></ul>How Success is Measured - in both Regional Portfolio &amp; Assigned Customers <ul><li>Financial: <ul><li>% Annual Recurring Revenue (ARR) Growth</li><li>Meeting Retention Targets / Mitigating Churn Risk</li><li>Opportunity Influence &amp; Increased Product Penetration  </li></ul></li><li>Customer Relationships<ul><li>NPS / CSAT  </li><li>Sentiment &amp; Health</li><li>Referencability / Advocacy</li><li>Success Planning</li></ul></li></ul>&amp;#xa;The US base salary range for this full-time position is $136,000 - $221,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Our Customer Success team is focused on creating engaged customer advocates who are maximizing the value of their Guidewire investments. The
Senior Customer Success Manager will oversee the strategy and execution of their customer portfolio and focus on driving engagement, satisfaction,
retention and growth. We expect our customers will see their Senior CSM as a trusted advisor and true partner – encouraging customers to adopt solutions
that help them achieve their business goals, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from
their Guidewire investment. The end goal is a set of delighted customers that renew their subscriptions and are eager to expand the footprint of the
Guidewire solutions within their organization.

The job location is in the US and is focused on supporting Guidewire InsuranceSuite customers.

Senior Customer Success Manager

SummaryThe Global Employee Relations team at Guidewire is seeking a senior Employee Relations practitioner to support our business and colleagues across EMEA through complex employee and labour relations matters. The purpose of Global Employee Relations is to promote a safe, fair and trusted environment where colleagues can thrive and do their best work. As an ER Partner, you will play a central role in ensuring employee relations processes are delivered with fairness, consistency, care and sound judgement. You will balance proactive and reactive work — advising leaders and managers through complex people situations, managing sensitive employee processes, anticipating risk and ensuring our practices meet legal and organisational standards. This role requires precision, discretion, empathy and commercial judgement, with the ability to operate confidently across multiple countries and cultures.Job Description<h1>Key Accountabilities</h1> Employee Relations &amp; Case Management<ul><li style="color:#000000 !important">Lead and advise on complex ER matters including investigations, performance management/PIPs, grievances, disciplinary matters, probation reviews and involuntary exits.</li><li style="color:#000000 !important">Ensure concerns are heard and managed through fair, consistent and inclusive processes.</li><li style="color:#000000 !important">Provide pragmatic, risk-aware advice to managers while maintaining a strong employee experience.</li><li style="color:#000000 !important">Maintain high-quality case documentation, records and reporting through to resolution.</li><li style="color:#000000 !important">Core expertise in UK, Ireland and France, with working exposure to Poland, Spain, Italy, Switzerland Denmark and Germany. </li></ul>Labour Relations<ul><li style="color:#000000 !important">Lead Guidewire’s relationship with employee representative bodies in France.</li><li style="color:#000000 !important">Support engagement with CSEs, Works Councils, unions and other employee representative groups.</li><li style="color:#000000 !important">Anticipate and navigate an evolving labour relations landscape across EMEA.</li></ul> Risk &amp; Crisis Management<ul><li style="color:#000000 !important">Identify emerging employee and labour relations risks arising from organisational change, business decisions and employee concerns.</li><li style="color:#000000 !important">Develop practical strategies to mitigate risk and support leaders through high-stakes and time-sensitive situations.</li><li style="color:#000000 !important">Exercise sound judgement and composure when managing sensitive or potentially contentious matters.</li></ul> Compliance &amp; Policy<ul><li style="color:#000000 !important">Monitor employment legislation and emerging requirements across EMEA and translate these into practical actions.</li><li style="color:#000000 !important">Review and refresh ER policies, processes and guidance to ensure they remain legally compliant and aligned with best practice.</li><li style="color:#000000 !important">Develop learning and manager interventions that support effective and consistent application of policy.</li></ul> Governance, Data &amp; Continuous Improvement<ul><li style="color:#000000 !important">Analyse ER metrics and trends to identify opportunities, risks and areas requiring intervention.</li><li style="color:#000000 !important">Develop dashboards, tools, processes and governance forums that improve ER effectiveness, consistency and compliance.</li><li style="color:#000000 !important">Maintain robust ER governance, case records and reporting.</li></ul> Global ER Initiatives<ul><li style="color:#000000 !important">Independently scope and deliver scalable ER products, toolkits and programmes for global use.</li><li style="color:#000000 !important">Support major corporate initiatives including compensation changes, multi-market reorganisations and other organisational transformations.</li><li style="color:#000000 !important">Contribute to or lead ER technology and systems implementations.</li></ul><h1> </h1><h1>Skills &amp; Experience</h1> Required<ul><li style="color:#000000 !important">Fluent French speaker.</li><li style="color:#000000 !important">Significant Employee Relations experience within a multinational, technology-driven or complex organisational environment.</li><li style="color:#000000 !important">AI fluency</li><li style="color:#000000 !important">Proven experience managing sensitive employment processes including investigations, PIPs, grievances, disciplinary matters, probation reviews and involuntary exits.</li><li style="color:#000000 !important">Strong knowledge of UK, Ireland and France employment practices, with the ability to operate across multiple EMEA jurisdictions.</li><li style="color:#000000 !important">Excellent judgement, communication and influencing skills, with the ability to advise confidently at all levels.</li><li style="color:#000000 !important">Highly organised, analytical and comfortable managing multiple complex cases and competing priorities.</li><li style="color:#000000 !important">Exceptional standards of confidentiality, integrity, accuracy and discretion.</li><li style="color:#000000 !important">Ability to translate employment legislation and risk into clear, practical advice for managers and leaders.</li></ul> Preferred<ul><li style="color:#000000 !important">End-to-end ER capability across the employee lifecycle.</li><li style="color:#000000 !important">Workplace investigation accreditation or equivalent experience.</li><li style="color:#000000 !important">Experience partnering with Legal, HR Business Partners, Centres of Excellence and senior business leaders.</li><li style="color:#000000 !important">Experience working with employee representative bodies, Works Councils and/or unions.</li><li style="color:#000000 !important">Strong process-improvement mindset, with experience developing scalable ER tools, dashboards or systems.</li><li style="color:#000000 !important">Resilient and adaptable, with the ability to operate effectively under pressure and across multiple time zones.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Global Employee Relations team at Guidewire is seeking a senior Employee Relations practitioner to support our business and colleagues across EMEA through complex employee and labour relations matters.

The purpose of Global Employee Relations is to promote a safe, fair and trusted environment where colleagues can thrive and do their best work.

As an ER Partner, you will play a central role in ensuring employee relations processes are delivered with fairness, consistency, care and sound judgement. You will balance proactive and reactive work — advising leaders and managers through complex people situations, managing sensitive employee processes, anticipating risk and ensuring our practices meet legal and organisational standards.

This role requires precision, discretion, empathy and commercial judgement, with the ability to operate confidently across multiple countries and cultures.

Senior Employee Relations Partner (French Speaking)

SummaryFor Senior Consultant, GSCJob DescriptionDescription• Configure and customize Guidewire InsuranceSuite applications using Guidewire Studio and Gosu, based on approved business andtechnical requirements.• Support data conversion projects across Guidewire PolicyCenter, ClaimCenter, BillingCenter, or related InsuranceSuite products.• Analyze source and target data models, typelists, extensions, business rules, and product-specific migration requirements.• Develop and maintain data mappings, transformation logic, validation rules, staging processes, and load-ready datasets.• Work with the Data Upload Tool (DUT) and related migration tools to prepare, upload, monitor, validate, and reconcile migrated data.• Troubleshoot DUT, migration, configuration, data-quality, and batch-processing issues; identify root causes and implement sustainable fixes.• Build pre-load and post-load validations, reconciliation checks, error handling, and restartable migration processes.• Support end-to-end conversion activities, including mapping workshops, mock loads, defect resolution, cutover, and hypercare.• Work with Lead Architects and provide inputs into defining user stories, technical approach, scope, acceptance criteria, and estimates.• Participate in design, code, and configuration reviews, ensuring solutions follow Guidewire best practices and project standards.• Document technical solutions, conversion processes, and troubleshooting steps; mentor junior developers and contribute to the knowledgebase.• Apply AI responsibly to improve development productivity, testing, documentation, and troubleshooting. Qualifications:• Bachelor’s or Master’s Degree in Computer Science, IT, Engineering, or equivalent level of demonstrable professional competency, and 5 -8 years &#43; in software development, Guidewire implementation, or data migration.• Hands-on experience with Guidewire configuration development using Guidewire Studio and Gosu.• Experience with one or more Guidewire InsuranceSuite products, such as PolicyCenter, ClaimCenter, BillingCenter, or ContactManager.• Practical experience working on Guidewire data conversion or data migration projects.• Hands-on experience with the Guidewire Data Upload Tool (DUT) – preparing and validating input data, executing and monitoring loads,reviewing results and logs, troubleshooting failed records, and post-load reconciliation.• Experience with Guidewire migration tools, such as Policy, Claim, or Billing Migration Tool, or equivalent product-specific utilities.• Strong understanding of data conversion concepts, including source-to-target mapping, cleansing, transformation, referential integrity,reconciliation, and error remediation.• Experience working in Agile delivery environments with globally distributed teams.• Strong communication, documentation, ownership, and stakeholder-management skills.• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive productivity, quality, andcontinuous improvement. Good to have:• Experience working with relational databases and SQL.• Experience with ETL tools or data-processing technologies such as Azure Data Factory, AWS Glue, Informatica, SSIS, Spark, Snowflake,PostgreSQL, SQL Server, or Oracle.• Ability to analyze complex technical problems, debug configuration and data issues, and implement effective solutions.• Guidewire certification in Configuration, InsuranceSuite Development, or a related specialization.• Experience with Guidewire Cloud Platform and Guidewire cloud migration programs.• Experience with the Guidewire Data Platform - Data Studio, Explore, DataHub, InfoCenter, CDA.• Experience with conversion scenarios such as big-bang, renewal, historical, archival, or segmented migrations.• Experience developing reusable migration frameworks, reconciliation utilities, or validation scripts.• Insurance industry experience – policy administration, claims, billing, underwriting, accounts, and payments.• Experience mentoring developers or leading a conversion track About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Senior Guidewire Developer

SummaryGuidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&amp;C insurers, reducing implementation effort and accelerating time-to-value. As a BillingCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating BillingCenter to help customers modernize their claims operations and adopt Guidewire Cloud. You will be an internal implementation and configuration specialist focused on BillingCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 6 - 9 years of experience who enjoys hands-on configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.Job DescriptionWhat you’ll do<ul><li>Configure Guidewire BillingCenter (entities, workflows, rules, UI, product model) using recommended implementation patterns and out of-the-box capabilities wherever possible.</li><li>Participate in requirement and design discussions with internal stakeholders (architects, BAs, developers, QA) to translate business and functional needs into BillingCenter configuration and integration designs.</li><li>Implement and support integrations between BillingCenter and external/enterprise systems (policy, billing, document management, payments, third-party services) using web services, REST APIs, messaging, and batch processes.</li><li>Contribute to data migration activities including data mapping, transformation rules, migration scripts, test data preparation, and reconciliation/validation of migrated data.</li><li>Develop and maintain functional and technical design documents, configuration workbooks, interface specifications, and deployment checklists to support repeatable delivery.</li><li>Support system integration testing (SIT) and user acceptance testing (UAT): clarify expected behavior, analyze defects, provide configuration fixes, and ensure quality prior to go-live.</li><li>Work within an Agile/Scrum delivery model, contributing to estimation, backlog refinement, sprint planning, and demos for your assigned workstreams.</li><li>Collaborate with global PS colleagues to share best practices, templates, and accelerators that improve quality and reduce implementation effort over time.</li><li>Actively use Guidewire tools, automation, and responsible AI capabilities to increase your productivity and improve the quality and consistency of project outcomes.</li></ul>What you’ll bringRequired:<ul><li>6-9 years of overall IT experience, including hands-on experience implementing or enhancing core insurance systems for P&amp;C insurers.</li><li>Practical experience with Guidewire BillingCenter (cloud or on-premise) on at least one implementation or major enhancement, ideally in a configuration or integration-focused role.</li><li>Solid understanding of P&amp;C claims lifecycle and processes (FNOL, coverage verification, reserving, litigation, recoveries, subrogation, and closure).</li><li>Experience with BillingCenter configuration concepts such as data model, workflows, rules, exposure and claim segments, and user roles/permissions.</li><li>Familiarity with common integration patterns and technologies (REST/SOAP web services, messaging, batch, file-based interfaces) used in enterprise environments.</li><li>Exposure to data migration activities (source-to-target mapping, data cleansing, test data setup, validation) for core system replacement or cloud transformation programs.</li><li>Comfort working in Agile/Scrum teams and collaborating across global, cross-functional stakeholders in a Professional Services or consulting context.</li><li>Strong analytical and problem-solving skills, with the ability to break down complex requirements into clear, testable configuration and integration tasks.</li><li>Demonstrated ability to embrace AI and data-driven insights to drive innovation, productivity, and continuous improvement in your current role.</li><li>Very good verbal and written communication skills in English, including the ability to explain technical concepts to non-technical stakeholders.</li></ul><h2></h2><h2>Preferred:</h2><ul><li>Guidewire certification in BillingCenter (e.g., BillingCenter Specialist or Ace – BillingCenter Configuration/Integration).</li><li>Experience with other Guidewire InsuranceSuite applications (PolicyCenter, BillingCenter, ContactManager) or related integrations.</li><li>Experience with cloud-based implementations or modernization programs in P&amp;C insurance, ideally in a SaaS or multi-tenant context.</li><li>Prior experience working in a global Professional Services, consulting, or system integrator environment.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&C insurers, reducing implementation effort and accelerating time-to-value. As a BillingCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating BillingCenter to help customers modernize their claims operations and adopt Guidewire Cloud.

You will be an internal implementation and configuration specialist focused on BillingCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 6 - 9 years of experience who enjoys hands-on  configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Senior Guidewire Developer (BillingCenter)

SummaryGuidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&amp;C insurers, reducing implementation effort and accelerating time-to-value. As a BillingCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating BillingCenter to help customers modernize their claims operations and adopt Guidewire Cloud. You will be an internal implementation and configuration specialist focused on BillingCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 6 - 9 years of experience who enjoys hands-on configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.Job DescriptionWhat you’ll do<ul><li>Configure Guidewire BillingCenter (entities, workflows, rules, UI, product model) using recommended implementation patterns and out of-the-box capabilities wherever possible.</li><li>Participate in requirement and design discussions with internal stakeholders (architects, BAs, developers, QA) to translate business and functional needs into BillingCenter configuration and integration designs.</li><li>Implement and support integrations between BillingCenter and external/enterprise systems (policy, billing, document management, payments, third-party services) using web services, REST APIs, messaging, and batch processes.</li><li>Contribute to data migration activities including data mapping, transformation rules, migration scripts, test data preparation, and reconciliation/validation of migrated data.</li><li>Develop and maintain functional and technical design documents, configuration workbooks, interface specifications, and deployment checklists to support repeatable delivery.</li><li>Support system integration testing (SIT) and user acceptance testing (UAT): clarify expected behavior, analyze defects, provide configuration fixes, and ensure quality prior to go-live.</li><li>Work within an Agile/Scrum delivery model, contributing to estimation, backlog refinement, sprint planning, and demos for your assigned workstreams.</li><li>Collaborate with global PS colleagues to share best practices, templates, and accelerators that improve quality and reduce implementation effort over time.</li><li>Actively use Guidewire tools, automation, and responsible AI capabilities to increase your productivity and improve the quality and consistency of project outcomes.</li></ul> What you’ll bringRequired:<ul><li>6-9 years of overall IT experience, including hands-on experience implementing or enhancing core insurance systems for P&amp;C insurers.</li><li>Practical experience with Guidewire BillingCenter (cloud or on-premise) on at least one implementation or major enhancement, ideally in a configuration or integration-focused role.</li><li>Solid understanding of P&amp;C claims lifecycle and processes (FNOL, coverage verification, reserving, litigation, recoveries, subrogation, and closure).</li><li>Experience with BillingCenter configuration concepts such as data model, workflows, rules, exposure and claim segments, and user roles/permissions.</li><li>Familiarity with common integration patterns and technologies (REST/SOAP web services, messaging, batch, file-based interfaces) used in enterprise environments.</li><li>Exposure to data migration activities (source-to-target mapping, data cleansing, test data setup, validation) for core system replacement or cloud transformation programs.</li><li>Comfort working in Agile/Scrum teams and collaborating across global, cross-functional stakeholders in a Professional Services or consulting context.</li><li>Strong analytical and problem-solving skills, with the ability to break down complex requirements into clear, testable configuration and integration tasks.</li><li>Demonstrated ability to embrace AI and data-driven insights to drive innovation, productivity, and continuous improvement in your current role.</li><li>Very good verbal and written communication skills in English, including the ability to explain technical concepts to non-technical stakeholders.</li></ul><h2></h2><h2>Preferred:</h2><ul><li>Guidewire certification in BillingCenter (e.g., BillingCenter Specialist or Ace – BillingCenter Configuration/Integration).</li><li>Experience with other Guidewire InsuranceSuite applications (PolicyCenter, BillingCenter, ContactManager) or related integrations.</li><li>Experience with cloud-based implementations or modernization programs in P&amp;C insurance, ideally in a SaaS or multi-tenant context.</li><li>Prior experience working in a global Professional Services, consulting, or system integrator environment.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

SummaryGuidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&amp;C insurers, reducing implementation effort and accelerating time-to-value. As a ClaimCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating ClaimCenter to help customers modernize their claims operations and adopt Guidewire Cloud. You will be an internal implementation and configuration specialist focused on ClaimCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 6 - 9 years of experience who enjoys hands-on configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.Job Description<h2>What you’ll do</h2><ul><li>Configure Guidewire ClaimCenter (entities, workflows, rules, UI, product model) using recommended implementation patterns and out‑of‑the‑box capabilities wherever possible.</li><li>Participate in requirement and design discussions with internal stakeholders (architects, BAs, developers, QA) to translate business and functional needs into ClaimCenter configuration and integration designs.</li><li>Implement and support integrations between ClaimCenter and external/enterprise systems (policy, billing, document management, payments, third‑party services) using web services, REST APIs, messaging, and batch processes.</li><li>Contribute to data migration activities including data mapping, transformation rules, migration scripts, test data preparation, and reconciliation/validation of migrated data.</li><li>Develop and maintain functional and technical design documents, configuration workbooks, interface specifications, and deployment checklists to support repeatable delivery.</li><li>Support system integration testing (SIT) and user acceptance testing (UAT): clarify expected behavior, analyze defects, provide configuration fixes, and ensure quality prior to go‑live.</li><li>Work within an Agile/Scrum delivery model, contributing to estimation, backlog refinement, sprint planning, and demos for your assigned workstreams.</li><li>Collaborate with global PS colleagues to share best practices, templates, and accelerators that improve quality and reduce implementation effort over time.</li><li>Actively use Guidewire tools, automation, and responsible AI capabilities to increase your productivity and improve the quality and consistency of project outcomes.</li></ul><h2></h2><h2>What you’ll bring</h2>Required:<ul><li>6 - 9 years of overall IT experience, including hands-on experience implementing or enhancing core insurance systems for P&amp;C insurers.</li><li>Practical experience with Guidewire ClaimCenter (cloud or on‑premise) on at least one implementation or major enhancement, ideally in a configuration or integration-focused role.</li><li>Solid understanding of P&amp;C claims lifecycle and processes (FNOL, coverage verification, reserving, litigation, recoveries, subrogation, and closure).</li><li>Experience with ClaimCenter configuration concepts such as data model, workflows, rules, exposure and claim segments, and user roles/permissions.</li><li>Familiarity with common integration patterns and technologies (REST/SOAP web services, messaging, batch, file-based interfaces) used in enterprise environments.</li><li>Exposure to data migration activities (source‑to‑target mapping, data cleansing, test data setup, validation) for core system replacement or cloud transformation programs.</li><li>Comfort working in Agile/Scrum teams and collaborating across global, cross‑functional stakeholders in a Professional Services or consulting context.</li><li>Strong analytical and problem‑solving skills, with the ability to break down complex requirements into clear, testable configuration and integration tasks.</li><li>Demonstrated ability to embrace AI and data‑driven insights to drive innovation, productivity, and continuous improvement in your current role.</li><li>Very good verbal and written communication skills in English, including the ability to explain technical concepts to non‑technical stakeholders.</li></ul><h2></h2><h2>Preferred:</h2><ul><li>Guidewire certification in ClaimCenter (e.g., ClaimCenter Specialist or Ace – ClaimCenter Configuration/Integration).</li><li>Experience with other Guidewire InsuranceSuite applications (PolicyCenter, BillingCenter, ContactManager) or related integrations.</li><li>Experience with cloud‑based implementations or modernization programs in P&amp;C insurance, ideally in a SaaS or multi‑tenant context.</li><li>Prior experience working in a global Professional Services, consulting, or system integrator environment.</li></ul>Your ImpactWe believe in clarity and setting you up for success. In your first months, you will immerse yourself in an active BillingCenter implementation, take ownership of specific product configuration and integration workstreams, and lead technical design discussions with both Guidewire and customer teams to ensure solutions are aligned, scalable, and cloud-ready. As you progress, you will help Professional Services advance its FY27 priorities by applying AI-enabled methods, reusable accelerators, and automation to cut implementation effort and time, improve delivery quality, and support broader cloud and AI adoption across Guidewire’s customer base. Over time, your designs, code, and mentorship will shape how insurers run their businesses on our platform and how Guidewire fulfills its mission to transform the way the world’s P&amp;C insurers do business through digital, core, analytics, and AI innovation.  About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire Professional Services partners with customers and systems integrators worldwide to implement and extend Guidewire’s cloud platform for P&C insurers, reducing implementation effort and accelerating time-to-value. As a ClaimCenter Senior Consultant, you will work as part of our Global Delivery team, configuring and integrating ClaimCenter to help customers modernize their claims operations and adopt Guidewire Cloud.

You will be an internal implementation and configuration specialist focused on ClaimCenter, collaborating closely with architects, business analysts, developers, and QA to deliver high-quality solutions that balance out-of-the-box capabilities with customer needs. This role is ideal for someone with 6 - 9 years of experience who enjoys hands-on  configuration, integration, and data migration in an Agile, consulting style environment. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI, encouraging you to leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Senior Guidewire Developer (ClaimCenter Configuration)

SummaryProfessional Services at Guidewire partners with leading P&amp;C insurers worldwide to design, implement, and optimize mission‑critical solutions on our cloud platform. As part of this team, you help customers modernize their core systems, accelerate cloud adoption, and realize measurable business value, in a culture grounded in determination, collaboration, and continuous improvement. You will work alongside global colleagues who are deeply committed to customer success and to building an inclusive, growth‑oriented environment. In this role as a Guidewire Configuration Developer - Senior Consultant, you will lead the design and configuration of complex Guidewire PolicyCenter implementations, acting as a hands-on technical expert and mentor. You will use your Gosu, configuration, and integration expertise to reduce implementation effort and time, support AI‑enabled delivery methods, and ensure robust, scalable solutions for customers—directly contributing to Professional Services’ priorities of revolutionizing services execution, scaling revenue, and embedding AI-powered innovation across projects. Your work will help transform how P&amp;C insurers operate on Guidewire Cloud, advancing our mission to combine digital, core, analytics, and AI to help insurers thrive in a changing world.Job DescriptionWhat you’ll doTechnical Leadership<ul><li>Lead the design, development, and implementation of complex Guidewire PolicyCenter solutions</li><li>Provide technical guidance and mentorship to junior and mid-level developers, fostering their growth and ensuring adherence to best practices.</li><li>Conduct code reviews, provide constructive feedback, and ensure the quality, maintainability, and performance of the codebase.</li><li>Act as a subject matter expert for Guidewire PolicyCenter within the team and organization</li><li>Participate in client-facing discussions, understanding their needs, and providing expert technical advice</li></ul> Configuration<ul><li>Design, develop, and maintain Guidewire PolicyCenter application, tailoring them to meet specific client needs and business requirements.</li><li>Work with Guidewire’s proprietary language (Gosu), Page Configuration File(PCF), , Plugins, Workflow, etc.</li><li>Create new data model elements and extend the existing application&#39;s data model with new properties for data persistence.</li><li>Leverage PolicyCenter Biz Rules for developing &amp; managing Activities,Underwriting Rules and Admin data .</li><li>Experience in Conceptualization, Visualization, and Realization phases of product design phase or SBT.</li><li>Use of XMIND and APD app to create Products/LOBS</li><li>Develop a thorough understanding of the PolicyCenter data model to effectively manage and transform data within the system.</li><li>Configure product models, lines of business, and UI elements based on client needs.</li></ul> Integration<ul><li>Establish seamless connections between PolicyCenter and other internal and external systems (e.g., third-party vendors, policy administration systems, digital portals, etc ) using various integration methods like SOAP/REST web services, batch processes, message queues, and event messaging.</li><li>Develop and test integration interfaces to ensure data consistency and accuracy across integrated systems.</li><li>Perform comprehensive unit testing and develop GUnit tests for custom code, aiming for maximum coverage.</li><li>Understand and analyze integration requirements, propose solutions, and estimate effort.</li></ul> Collaboration &amp; Teamwork<ul><li>Collaborate with BAs, PMs, QA, and other developers to understand requirements, plan deliverables, and deliver robust solutions.</li><li>Effectively engage in team meetings to discuss project progress, challenges, and solutions</li><li>Lead the estimation and prioritization of sprint backlog items, ensuring alignment with project goals and efficient resource utilization.</li><li>Write clean, efficient, and maintainable code by adhering to Guidewire coding standards and guidelines, and contribute to the development of best practices.</li><li>Create and maintain comprehensive technical documentation, including design specifications, integration guides, and deployment procedures.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> What you’ll bring<ul><li>6 to 8 years of hands-on experience working with Guidewire PolicyCenter.</li><li>Ace certification in Guidewire PolicyCenter would be preferred.</li><li>Experience with Gosu, PCF, Entities, Typelists, Apache Camel, RESTful API’s, Bitbucket &amp; IntelliJ</li><li>Experience working on APD, Rating engine, Integration gateway</li><li>In-depth understanding of the Guidewire platform, its components (UI, Data Model, Studio), out-of-the-box features, and accelerators; and Object-Oriented Programming (OOP) principles.</li><li>Strong problem-solving and analytical skills to diagnose and address technical problems and ensure the smooth operation of the PolicyCenter application</li><li>Flexibility to do shift work as needed (aligning to US colleagues/customers).</li><li>Familiarity with Agile/Scrum development methodologies</li><li>Experience with Guidewire Cloud is preferred.</li><li>BSc in Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> Your ImpactWe believe in clarity and setting you up for success. In your first months, you will immerse yourself in an active PolicyCenter implementation, take ownership of specific product configuration and integration workstreams, and lead technical design discussions with both Guidewire and customer teams to ensure solutions are aligned, scalable, and cloud-ready. As you progress, you will help Professional Services advance its FY26 priorities by applying AI-enabled methods, reusable accelerators, and automation to cut implementation effort and time, improve delivery quality, and support broader cloud and AI adoption across Guidewire’s customer base. Over time, your designs, code, and mentorship will shape how insurers run their businesses on our platform and how Guidewire fulfills its mission to transform the way the world’s P&amp;C insurers do business through digital, core, analytics, and AI innovation. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Professional Services at Guidewire partners with leading P&C insurers worldwide to design, implement, and optimize mission‑critical solutions on our cloud platform. As part of this team, you help customers modernize their core systems, accelerate cloud adoption, and realize measurable business value, in a culture grounded in determination, collaboration, and continuous improvement. You will work alongside global colleagues who are deeply committed to customer success and to building an inclusive, growth‑oriented environment.

In this role as a Guidewire Configuration Developer - Senior Consultant, you will lead the design and configuration of complex Guidewire PolicyCenter implementations, acting as a hands-on technical expert and mentor. You will use your Gosu, configuration, and integration expertise to reduce implementation effort and time, support AI‑enabled delivery methods, and ensure robust, scalable solutions for customers—directly contributing to Professional Services’ priorities of revolutionizing services execution, scaling revenue, and embedding AI-powered innovation across projects. Your work will help transform how P&C insurers operate on Guidewire Cloud, advancing our mission to combine digital, core, analytics, and AI to help insurers thrive in a changing world.

Senior Guidewire Developer (PolicyCenter)

SummarySenior Implementation Consultants within Guidewire Professional Services are responsible for customer implementations by configuring, customizing, and integrating core Guidewire products (InsuranceNow). In this role, you will lead hands-on implementation efforts—configuring base systems, building integrations, and enabling AI-driven features across customer deployments. You combine a strong software engineering background in Java with applied AI knowledge, helping to adopt artificial intelligence directly into implementation processes to enhance business workflows, productivity, and project outcomes.Job DescriptionWhat You’ll Do<ul><li>Core Implementation &amp; Configuration: Lead and execute the configuration, integration, and custom development of core Guidewire product platforms for customer implementations, ensuring robust, high-quality, and scalable deployments.</li><li>Enable &amp; Adopt AI Features: Integrate and configure AI capabilities, agentic workflows, and automated tools into base Guidewire products during customer rollouts, embedding AI directly into day-to-day implementation processes.</li><li>Hands-on Java Development: Build custom logic, integrations, context management, and orchestration components using Java, JavaScript, and web technologies.</li><li>Cross-Functional Collaboration: Partner closely with consultants, Business Analysts, Project Managers, and customer stakeholders to translate business goals into functional technical solutions.</li><li>Troubleshooting &amp; Performance: Troubleshoot complex system issues, analyze logs (e.g., Log4J), and optimize application performance across cloud and relational database environments.</li><li>Quality &amp; Mentorship: Conduct peer code reviews, mentor junior engineers, and demonstrate product and AI functionality to diverse technical and non-technical stakeholders.</li></ul> What You’ll Bring Required<ul><li>Core Engineering Skills: Strong background in Java, JavaScript, web development, object-oriented design, and standard enterprise development toolsets (Eclipse, IntelliJ, GitHub).</li></ul><ul><li>Core Guidewire / Product Knowledge: Minimum 4&#43; years of overall experience in packaged enterprise software implementations (Guidewire InsuranceNow or core P&amp;C software platforms).</li></ul><ul><li>Professional Services Experience: Minimum 2&#43; years of direct customer-facing technical experience in a professional services or software consulting environment.</li></ul><ul><li>Applied AI Capability: Strong foundational knowledge of AI concepts (LLMs, prompt workflows, embeddings, or retrieval frameworks) and a proven ability to configure and adopt AI capabilities within software delivery processes.</li></ul><ul><li>Infrastructure &amp; Databases: Experience working with Apache Tomcat, relational databases (SQL Server, MySQL, AWS Aurora), XML/Velocity templates, and cloud services (AWS S3, Lambda, PrivateLink).</li><li>Communication &amp; Teamwork: Excellent interpersonal, organizational, and technical communication skills with a track record of succeeding in distributed, cross-functional teams. </li></ul> Preferred<ul><li>Cloud Infrastructure: Advanced knowledge of AWS infrastructure and serverless services.</li><li>Insurance Domain Knowledge: Familiarity with Property and Casualty (P&amp;C) insurance domain workflows and business concepts.</li><li>Education: Bachelor’s degree in Computer Science, Software Engineering, or equivalent professional experience.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Senior Implementation Consultants within Guidewire Professional Services are responsible for customer implementations by configuring, customizing, and integrating core Guidewire products (InsuranceNow). In this role, you will lead hands-on implementation efforts—configuring base systems, building integrations, and enabling AI-driven features across customer deployments. You combine a strong software engineering background in Java with applied AI knowledge, helping to adopt artificial intelligence directly into implementation processes to enhance business workflows, productivity, and project outcomes.

Senior Implementation Consultant (AI & Software Engineering)

SummaryYou will join Guidewire Professional Services, a collaborative team that helps property and casualty insurers modernize their businesses through cloud-based technology. The team focuses on AI-enabled delivery, automation, cloud adoption, repeatable services, and measurable customer value while partnering closely with customers and systems integrators. You will work in an inclusive, learning-oriented environment shaped by curiosity, innovation, determination, collaboration, and continuous improvement. This role contributes to Guidewire’s mission of transforming how the world’s property and casualty insurers do business. As a Senior Java Developer, you will design and deliver dependable backend solutions that support customer implementations, accelerate cloud adoption, and improve delivery efficiency. You will bring strong Java expertise, modern engineering practices, and Japanese-language capability to support effective collaboration with customers and partners in Japan-related engagements.Job DescriptionJob DescriptionWhat you’ll do<ul><li>Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and microservices patterns.</li><li>Translate functional and technical requirements into maintainable, secure, and production-ready solutions.</li><li>Collaborate with Guidewire consultants, architects, product teams, customers, and systems-integrator partners to deliver successful implementations.</li><li>Contribute to cloud adoption and services-led innovation by improving automation, reusable components, delivery methods, and implementation efficiency.</li><li>Investigate complex technical issues, perform root-cause analysis, and implement durable solutions that improve system reliability and customer outcomes.</li><li>Participate in design reviews, code reviews, technical documentation, testing, deployment, and production-support activities.</li><li>Communicate clearly in English and Japanese with relevant stakeholders, using your valid JLPT certification and language skills to support effective delivery.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul> What you’ll bringRequired<ul><li>5–8 years of professional experience developing Java backend applications.</li><li>Strong hands-on experience with Java, Spring Boot, RESTful services, and microservices architecture.</li><li>Experience with software engineering fundamentals, object-oriented design, design patterns, automated testing, debugging, and performance optimization.</li><li>Experience working with relational or NoSQL databases, version control, build tools, and continuous integration practices.</li><li>Ability to understand complex requirements, solve problems systematically, and deliver high-quality outcomes in a customer-focused environment.</li><li>Strong collaboration and communication skills, with the ability to work effectively across distributed, cross-functional teams.</li><li>Valid Japanese-Language Proficiency Test certification, preferably JLPT N2 or above, and the ability to communicate professionally in Japanese.</li><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul> Preferred<ul><li>Degree preferred in computer science, engineering, information technology, or a related discipline, or equivalent practical experience.</li><li>Experience with cloud platforms, containerization, orchestration, observability, or cloud-native application development.</li><li>Experience in insurance technology, enterprise software, system integration, or customer implementation projects.</li><li>Familiarity with Agile delivery, DevOps practices, event-driven architecture, or messaging technologies.</li><li>Experience working with Japanese customers, delivery teams, or business stakeholders.</li></ul> Your Impact We believe in clarity and setting you up for success. During your first six months, you will learn Guidewire’s products, delivery practices, engineering standards, and customer context; build relationships with Professional Services and partner teams; contribute to production-quality Java services; and identify opportunities to automate or standardize delivery. Your impact will be measured through reliable and maintainable software, successful delivery milestones, effective Japanese-language collaboration, reduced rework, improved implementation efficiency, and contributions to AI-enabled and repeatable services. Over time, your work will help customers realize value from Guidewire’s cloud platform, support Professional Services’ goals for faster and more efficient delivery, and strengthen the team’s ability to deliver consistent outcomes at scale. What’s in it for you The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and wellness benefits</li><li>Paid time off programs, including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li><li>Opportunities to work on innovative cloud, AI, data, and insurance technology initiatives with global teams</li><li>A collaborative and inclusive culture that values every perspective, encourages learning, and supports meaningful career growth</li></ul> Guidewire’s culture is centered on determination, collaboration, continuous improvement, and bravery, with opportunities to work on complex problems and cutting-edge technology. All roles include in-person interviews, and new hires participate in Guidewire’s onsite orientation process. Guidewire is committed to providing an inclusive and accessible hiring process. Employment decisions are based on qualifications, skills, experience, and business needs, without regard to legally protected characteristics. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

You will join Guidewire Professional Services, a collaborative team that helps property and casualty insurers modernize their businesses through cloud-based technology. The team focuses on AI-enabled delivery, automation, cloud adoption, repeatable services, and measurable customer value while partnering closely with customers and systems integrators. 

You will work in an inclusive, learning-oriented environment shaped by curiosity, innovation, determination, collaboration, and continuous improvement. 

This role contributes to Guidewire’s mission of transforming how the world’s property and casualty insurers do business. As a Senior Java Developer, you will design and deliver dependable backend solutions that support customer implementations, accelerate cloud adoption, and improve delivery efficiency. 

You will bring strong Java expertise, modern engineering practices, and Japanese-language capability to support effective collaboration with customers and partners in Japan-related engagements.

Senior Java Developer – Japanese speaking

SummaryJoin Guidewire’s Product Development &amp; Operations (PDO) team, where we deliver operational excellence and transformative innovation for the world’s leading P&amp;C insurance software. Our team is at the forefront of AI, cloud, and data platform adoption, working collaboratively in a hybrid environment to ensure secure, scalable, and efficient solutions. We thrive on curiosity, continuous improvement, and a culture that values diverse perspectives and teamwork. ¹ As a Senior AI/ML Platform Engineer, you will architect and scale the ML platform for data scientists and ML engineers that powers Guidewire’s next-generation products. This is a high-impact role for a technical leader passionate about distributed systems, MLOps, and empowering data-driven innovation. You will help shape the future of insurance technology by enabling seamless ML workflows and accelerating the adoption of AI across Guidewire’s solutions.Job DescriptionHigh-priority opening — we’re moving fast and looking to hire ASAP.<h3>What you’ll do</h3><ul><li>Architect and guide the design of a scalable, secure ML platform supporting the full ML lifecycle, from data ingestion to model monitoring.</li><li>Design and implement infrastructure for model training, hyperparameter tuning, experiment tracking, and model registry.</li><li>Orchestrate ML workflows using tools such as Kubeflow, SageMaker, MLflow, or similar.</li><li>Collaborate with Data Scientists, MLOps engineers, Data Engineers, and Product Engineering to define best practices for reproducibility, governance, and CI/CD for ML.</li><li>Partner with Data Engineers to build robust data pipelines for model-ready datasets.</li><li>Optimize ML workload performance across compute and storage layers using cloud-native and open-source solutions.</li><li>Lead technical discussions, mentor junior engineers, and help set the technical vision for the ML platform roadmap.</li><li>Ensure compliance with security, privacy, and regulatory requirements throughout the ML lifecycle.</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul><h3>What you’ll bring</h3><h3>Required</h3><ul><li>Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>10&#43; years of software engineering experience, including 5&#43; years working on ML platforms or infrastructure.</li><li>Expertise in building large-scale distributed systems and microservices.</li><li>Strong programming skills in Python, Go, or Java.</li><li>Experience with containerization and orchestration (e.g., Docker, Kubernetes).</li><li>Advanced experience with MLOps tools such as MLflow, Kubeflow, SageMaker, Vertex AI, or Databricks.</li><li>Cloud platform experience (AWS, GCP, or Azure).</li><li>Experience with statistical learning algorithms (GLM, XGBoost, Random Forest) and deep learning (neural networks, transformers).</li><li>Strong communication, leadership, and problem-solving skills.</li></ul><h3>Preferred</h3><ul><li>Experience with real-time model inference and streaming ML pipelines.</li><li>Deep knowledge of model governance, reproducibility, and monitoring.</li><li>Understanding of model performance metrics and drift detection.</li><li>Exposure to feature stores (Feast, Tecton) and workflow tools (Airflow, Argo).</li><li>Familiarity with regulatory considerations (model auditability, interpretability, data privacy laws such as CCPA/GDPR).</li><li>Experience with real-time data pipelines (Kafka, Flink, Spark Structured Streaming).</li><li>Experience using TeamCity and Terraform for infrastructure setup and CI/CD.</li><li>Insurance industry or related experience (banking, finance).</li></ul><h3>Your Impact</h3>We believe in clarity and setting you up for success. In your first six months, you’ll lead the design and implementation of core ML platform components, collaborate with cross-functional teams to deliver scalable solutions, and establish best practices for ML operations. Your work will directly support Guidewire’s mission to deliver secure, efficient, and innovative insurance technology, driving measurable value for our customers and accelerating the adoption of AI and cloud capabilities. Over time, your leadership will influence the technical direction of our ML platform and empower teams across the company.What’s in it for youThe people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and wellness benefits</li><li>Paid time off programs, including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li><li>A new in-person orientation process for all roles</li></ul>At Guidewire, you’ll help transform the insurance industry, working alongside a collaborative, innovative team committed to customer success and continuous improvement. Your contributions will support our wider mission to deliver measurable value, efficiency, and success for customers through secure, scalable, and AI-powered solutions.&amp;#xa;The US base salary range for this full-time position is $160,000 - $271,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Join Guidewire’s Product Development & Operations (PDO) team, where we deliver operational excellence and transformative innovation for the world’s leading P&C insurance software. Our team is at the forefront of AI, cloud, and data platform adoption, working collaboratively in a hybrid environment to ensure secure, scalable, and efficient solutions. We thrive on curiosity, continuous improvement, and a culture that values diverse perspectives and teamwork. ¹

As a Senior AI/ML Platform Engineer, you will architect and scale the ML platform for data scientists and ML engineers that powers Guidewire’s next-generation products. This is a high-impact role for a technical leader passionate about distributed systems, MLOps, and empowering data-driven innovation. You will help shape the future of insurance technology by enabling seamless ML workflows and accelerating the adoption of AI across Guidewire’s solutions.

Senior Machine Learning Platform Engineer

SummaryGuidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value. Guidewire’s Product Development and Operations (PDO) team is hiring a dynamic leader to run cloud-native, big-data services that power the Guidewire Data Platform (GDP). The team works on scalable data ingestion, multi-tenant data platforms, data curation and transformation, federated data access, and platform reliability—helping customers turn InsuranceSuite data into trusted, actionable insights. Based in Bengaluru, India, the team collaborates with engineering, product, and global platform teams to deliver secure, reliable, and self-service data experiences. As a Senior Manager – Data/ AI Platform,Deliver scalable, secure, and reliable Data and AI/ML services that enable mission-critical P&amp;C insurance workloads. Translate real customer use cases into clear product requirements and measurable outcomes. Raise the bar on engineering excellence, team performance, and cross-functional execution. Strengthen Guidewire’s voice in the market through thought leadership and community engagement. You’ll build high-performing teams, drive product outcomes, and champion a customer-first mindset across engineering and cross-functional partners.Job DescriptionWhat you’ll do<ul><li style="color:#2d3741 !important">Lead and grow multiple pods that architect and deliver cloud-native Data Platform services</li><li style="color:#2d3741 !important">on AWS and Kubernetes, using modern data streaming stacks and a Data Mesh architecture.</li><li style="color:#2d3741 !important">Drive the design and delivery of Gen AI solutions—including MCP servers and agentic</li><li style="color:#2d3741 !important">services—and build AI-native proficiency across your teams. </li><li style="color:#2d3741 !important">Provide hands-on technical leadership-  Work closely with engineers on complex technical problems, architectural decisions, design reviews, and implementation trade-offs. Help resolve technical roadblocks, challenge proposed solutions, and guide teams toward scalable, reliable, secure, and maintainable designs. Remain technically engaged without becoming a bottleneck for implementation.</li><li style="color:#2d3741 !important">Identify and enable data monetization opportunities, turning platform capabilities into</li><li style="color:#2d3741 !important">customer-facing, revenue-generating products.</li><li style="color:#2d3741 !important">Partner with product management and engineering leadership to set and deliver quarterly</li><li style="color:#2d3741 !important">and annual goals, framing problems and defining success metrics.</li><li style="color:#2d3741 !important">Orchestrate cross-functional collaboration across PM, Architecture, SRE/SecOps, Support,</li><li style="color:#2d3741 !important">and Field Engineering to land features on time and with quality.</li><li style="color:#2d3741 !important">Lead through ambiguity with iterative development: lean discovery, rapid prototyping, A/B</li><li style="color:#2d3741 !important">and canary rollouts, and telemetry-driven iteration, pivoting quickly on customer feedback.</li><li style="color:#2d3741 !important">Run a rigorous performance management cadence: goals, 1:1s, growth plans, competency</li><li style="color:#2d3741 !important">rubrics, feedback loops, and fair evaluations.</li><li style="color:#2d3741 !important">Champion engineering best practices: API-first design, SDD, IaC/MLOps, observability,</li><li style="color:#2d3741 !important">chaos/resilience testing, and data governance.</li><li style="color:#2d3741 !important">Stay close to engineering- Maintain the technical depth to engage in code and design reviews, understand implementation details, evaluate technical trade-offs, and provide actionable guidance when teams encounter complex engineering challenges.</li><li style="color:#2d3741 !important">Manage execution risk: roadmap and quarterly planning, dependency management, incident postmortems, and proactive risk mitigation.</li><li style="color:#2d3741 !important">Serve as an external evangelist: speak at conferences, panels, and meetups; publish blogs and whitepapers; and partner with Marketing/Comms to strengthen the Guidewire brand.</li></ul>What you’ll bring<ul><li style="color:#2d3741 !important">16&#43; years in software engineering with 4&#43; years managing managers or multi-pod teams</li><li style="color:#2d3741 !important">building cloud/data platforms.</li><li style="color:#2d3741 !important">Proven delivery of enterprise-scale, cloud-native data platform services at scale (throughput,</li><li style="color:#2d3741 !important">latency, cost), with a track record of production ownership.</li><li style="color:#2d3741 !important">Hands-on experience building and operating SaaS products, and delivering Gen AI solutions</li><li style="color:#2d3741 !important">in production (e.g., LLM-based features, MCP servers, RAG, or agentic workflows).</li><li style="color:#2d3741 !important">Significant experience leading software engineering teams, including hiring, performance management, coaching, and career development. Demonstrated prior experience managing a team of approximately 15 or more engineers, with the ability to balance people leadership with active technical engagement and accountability for engineering outcomes.</li><li style="color:#2d3741 !important">Proven experience leading a Data/ AI Platform Engineering team, with accountability for technical direction, architecture, engineering execution, reliability, scalability, and developer experience.</li><li style="color:#2d3741 !important">Experience with data monetization—packaging data and platform capabilities into products</li><li style="color:#2d3741 !important">that drive measurable business value.</li><li style="color:#2d3741 !important">Strength in product thinking: framing problems, defining success metrics, and shipping</li><li style="color:#2d3741 !important">iteratively toward outcomes.</li><li style="color:#2d3741 !important">Excellent cross-functional leadership and stakeholder management, with clear written and</li><li style="color:#2d3741 !important">verbal communication.</li><li style="color:#2d3741 !important">Excellent written and verbal communication skills, with the ability to influence through technical judgment, engineering credibility, and effective collaboration with engineers, technical leaders, cross-functional peers, and senior stakeholders.</li><li style="color:#2d3741 !important">A calm, pragmatic, outcome-oriented leadership style under pressure, with sound technical judgment, a strong bias for action, and the ability to resolve complex problems while balancing immediate needs with long-term engineering improvements.</li><li style="color:#2d3741 !important">A people leader who coaches for impact, sets high standards, and gives actionable feedback.</li><li style="color:#2d3741 !important">Nice to have: Insurance domain, Analytics/ML pipelines, and data privacy/compliance</li><li style="color:#2d3741 !important">experience.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value.
Guidewire’s Product Development and Operations (PDO) team is hiring a dynamic leader to run cloud-native, big-data services that power the Guidewire Data Platform (GDP). The team works on scalable data ingestion, multi-tenant data platforms, data curation and transformation, federated data access, and platform reliability—helping customers turn InsuranceSuite data into trusted, actionable insights. Based in Bengaluru, India, the team collaborates with engineering, product, and global platform teams to deliver secure, reliable, and self-service data experiences.

As a Senior Manager – Data/ AI Platform,Deliver scalable, secure, and reliable Data and AI/ML services that enable mission-critical P&C insurance workloads.
Translate real customer use cases into clear product requirements and measurable outcomes.
Raise the bar on engineering excellence, team performance, and cross-functional execution.
Strengthen Guidewire’s voice in the market through thought leadership and community engagement. You’ll build high-performing teams, drive product outcomes, and champion a customer-first mindset across engineering and cross-functional partners.

Senior Manager - Data / AI Platform

SummaryGuidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value. Our Application Platform and underlying cloud infrastructure help internal teams and customers build modern insurance applications, boosting developer productivity, enabling a rich partner ecosystem, and leveraging the latest cloud technologies. As a Senior Manager, Software Engineering, you will be a key leader within the Application Platform organization, accountable for building and leading a high-performing Platform Engineering POD. You will focus on people leadership and organizational excellence while guiding technical direction across SaaS and platform services. Partnering closely with senior engineers and product leaders, you will drive delivery of resilient, scalable cloud platform capabilities (preferably on AWS) that underpin a complex suite of products generating over $1B in annual revenue and serving 400+ enterprises worldwide. Your leadership will be critical to ensuring our platform is reliable, secure, and a great experience for both developers and customers.Job Description<h3>What you’ll do</h3><ul><li>Lead and grow multiple Platform Engineering Teams, providing clear direction, coaching, and career development for a team of engineers.</li><li>Set expectations, give regular feedback, and manage performance to build a high-performing, inclusive, and accountable team.</li><li>Partner with Staff/Principal Engineers to guide technical and architectural decisions for platform services, focusing on scalability, reliability, and security rather than day-to-day coding.</li><li>Own end-to-end delivery for the Platform Team(s) – from planning and prioritization through execution, rollout, and ongoing improvement.</li><li>Drive adoption of engineering best practices (API-first design, TDD, BDD, GitOps, observability) across your POD.</li><li>Collaborate closely with Product Management, Security, and other engineering leaders to align platform roadmaps with business and customer needs.</li><li>Proactively identify risks, remove blockers, and ensure your POD consistently meets agreed SLAs/SLOs and quality standards.</li><li>Role-model Guidewire’s culture of curiosity, continuous improvement, and responsible use of AI, encouraging your team to leverage AI and automation to improve productivity and outcomes.</li></ul><h3></h3><h3>What you’ll bring</h3>Required<ul><li>Demonstrated ability to embrace AI and apply it to your role, using data-driven insights to drive innovation, productivity, and continuous improvement.</li><li>15&#43; years of software development experience, with a strong background in building SaaS and/or PaaS products at a product company.</li><li>Significant experience in people management (typically 6–8&#43; years), including hiring, performance management, coaching, and career development of software engineers.</li><li>Proven experience leading an entire Platform Engineering POD or equivalent cross-functional platform team, accountable for reliability, scalability, and developer experience.</li><li>Earlier-career hands-on programming experience in Java/Go/Python, and still comfortable reviewing code, discussing design trade-offs, and challenging technical proposals.</li><li>Deep understanding of SaaS architectures on public cloud (preferably AWS), including multi-tenant, highly available, and secure systems.</li><li>Strong experience with CI/CD and platform tooling, such as Kubernetes, Docker, Terraform, OpenShift, and modern Git-based pipelines.</li><li>Solid understanding of system design and distributed systems, including resilience, observability, and cost-efficiency considerations.</li><li>Excellent written and verbal communication skills, with the ability to influence and build trust with engineers, peers, and senior stakeholders.</li><li>A calm, pragmatic leadership style under pressure, with a strong bias for action and continuous improvement.</li></ul>About GuidewireGuidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position.

Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value. Our Application Platform and underlying cloud infrastructure help internal teams and customers build modern insurance applications, boosting developer productivity, enabling a rich partner ecosystem, and leveraging the latest cloud technologies.

As a Senior Manager, Software Engineering, you will be a key leader within the Application Platform organization, accountable for building and leading a high-performing Platform Engineering POD. You will focus on people leadership and organizational excellence while guiding technical direction across SaaS and platform services. Partnering closely with senior engineers and product leaders, you will drive delivery of resilient, scalable cloud platform capabilities (preferably on AWS) that underpin a complex suite of products generating over $1B in annual revenue and serving 400+ enterprises worldwide. Your leadership will be critical to ensuring our platform is reliable, secure, and a great experience for both developers and customers.

Senior Manager (Software Engineering)

SummaryWe are looking for a Senior Manager of Site Reliability Engineering (Application) to lead an EMEA SRE team of 10 to 15 engineers. You will manage a full stack of applications and services in your region and take ownership of the reliability, performance and resilience of the Guidewire Cloud Platform.Job DescriptionLocation: Krakow, Poland (In Office) About Guidewire At Guidewire, we deliver the software that Property and Casualty (P&amp;C) insurance companies rely on to protect their customers during crises, natural disasters, accidents, and cyber risks. Our core applications enable insurers to sell and underwrite policies, settle claims, and bill their customers. We also offer a suite of innovative products for data management, digital portals, and predictive analytics.Hundreds of insurers worldwide use Guidewire&#39;s products, running on our cutting-edge Guidewire Cloud Platform, to handle billions of dollars in business. We are dedicated to providing the tools and technology that help insurers protect and support their customers when they need it most. The Opportunity In this role, you will apply core principles from the Google SRE handbook to real-world challenges. You will turn company strategy into clear goals for your team and use a software-first approach to solve complex infrastructure and reliability issues. Your goal is to build and manage a team that keeps our cloud solutions highly reliable. What You&#39;ll Do <ul><li style="color:#000000 !important">Manage and mentor a team of 10 to 17 SRE professionals, spanning senior individual contributors and technical leads. You will build a culture of ownership and continuous improvement.</li><li style="color:#000000 !important">Set operational goals and work plans. You will guide the team in SRE best practices like observability, reliability engineering, and Production Readiness Reviews (PRRs).</li><li style="color:#000000 !important">Turn broader company strategy into clear department goals. Your decisions will directly shape the short-term results of the EMEA SRE group.</li><li style="color:#000000 !important">Lead the strategy for large cross-functional projects and solve complex, loosely defined reliability problems.</li><li style="color:#000000 !important">Oversee regional incident management. You will act as an escalation point and ensure blameless postmortems lead to real preventative actions.</li><li style="color:#000000 !important">Work closely with management across different departments. You will use strong communication skills to align stakeholders on complex issues while maintaining good relationships.</li><li style="color:#000000 !important">Manage your department&#39;s resources and schedules to meet business goals and keep operations running smoothly.</li><li style="color:#000000 !important">Promote automation to reduce manual work, improve efficiency, and help engineering teams focus on delivering value. </li></ul>What You&#39;ll Bring <ul><li style="color:#000000 !important">Strong knowledge of core SRE principles and a clear understanding of the difference between reactive operations and proactive reliability engineering.</li><li style="color:#000000 !important">Leadership experience in Site Reliability Engineering, Software Engineering, or a related field, with a track record of managing a team of 10 or more engineers and team leads.</li><li style="color:#000000 !important">Strong problem-solving skills. You can analyze complex distributed systems and choose the right methods to get results.</li><li style="color:#000000 !important">Excellent communication skills. You can align multiple viewpoints and convince stakeholders to support your department&#39;s goals.</li><li style="color:#000000 !important">Typically requires 10 to 12 years of related experience with a Bachelor&#39;s degree, 8 years with a Master&#39;s degree, 5 years with a PhD, or equivalent work experience. </li></ul>Required Skills <ul><li style="color:#000000 !important">A foundational background in software engineering, with prior hands-on experience building business applications and systems. You bring a software-first approach and architectural knowledge of systems built in Go, Python, or Java (we are looking for an engineering leader, not a traditional systems administrator).</li><li style="color:#000000 !important">High emotional intelligence (EQ) and a proven track record of managing diverse engineering teams. You lead through Guidewire&#39;s core values of Integrity, Rationality, and Collegiality—making evidence-based decisions, building truthful relationships, and working alongside your team as a professional equal.</li><li style="color:#000000 !important">Proven experience implementing SRE principles (SLIs/SLOs, error budgets, toil reduction, blameless postmortems) across an engineering team.</li><li style="color:#000000 !important">Experience managing major incidents for large-scale systems, ideally with hands-on experience as an Incident Commander.</li><li style="color:#000000 !important">Deep expertise in building, deploying, and running scalable and reliable infrastructure within AWS and Kubernetes ecosystems.</li><li style="color:#000000 !important">Strong proficiency with Infrastructure as Code (IaC) using Terraform and GitOps principles.</li><li style="color:#000000 !important">Experience leading teams that build and support microservices, leveraging frameworks like Spring Framework and React.</li><li style="color:#000000 !important">Proven experience leveraging modern observability and APM tools, with a strong preference for Datadog (monitoring, dashboards, synthetics, etc).</li><li style="color:#000000 !important">Experience managing and optimizing CI/CD pipelines using tools such as Jenkins, TeamCity, or GitHub Actions.</li><li style="color:#000000 !important">Experience with people management in Workday and managing workstreams using ticketing tools like JIRA Service Management and ideation tools like AHA.</li><li style="color:#000000 !important">Strong understanding of cloud networking, security, role-based access control (RBAC), and vulnerability management. </li></ul>Preferred Skills <ul><li style="color:#000000 !important">AWS and/or Kubernetes certifications (e.g., CKA, CKAD).</li><li style="color:#000000 !important">Familiarity with Guidewire&#39;s product suite (InsuranceSuite) or the Guidewire Cloud Platform is a significant plus.</li><li style="color:#000000 !important">Knowledge of Guidewire-specific technologies such as Gosu.</li><li style="color:#000000 !important">Interest or experience in emerging technologies like Kubevela and the application of agentic AI/LLMs to SRE practices.</li><li style="color:#000000 !important">Experience with enterprise business tools such as Coupa, Concur, and Salesforce.</li></ul> Why Guidewire This is an opportunity to join a mission-driven company and make a real impact in the lives of people facing challenges. You&#39;ll work with cutting-edge technology, collaborate with talented peers, and grow your skills in a culture that values innovation, teamwork, and work-life balance. We offer competitive compensation, comprehensive benefits, and opportunities for career development. If you&#39;re a Senior Manager of SRE who combines deep technical expertise with a passion for problem-solving and a commitment to reliability, we&#39;d love to hear from you. Join us in building the software that helps insurers care for their customers when they need it most. Since this is a senior leadership role, you will not be part of a formal on-call rotation. However, you will need to be available outside of standard business hours (including evenings, weekends, and holidays) for major escalations. Candidates must be willing to accept this responsibility to support the business and our customers. About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

We are looking for a Senior Manager of Site Reliability Engineering (Application) to lead an EMEA SRE team of 10 to 15 engineers. You will manage a full stack of applications and services in your region and take ownership of the reliability, performance and resilience of the Guidewire Cloud Platform.

Senior Manager, Site Reliability Engineering (Application) EMEA

SummaryGuidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value. Our Cloud Platform provides the foundational capabilities, infrastructure, and engineering services that enable teams to build, deploy, and operate modern cloud-based products at scale. We focus on secure, resilient, and scalable platform capabilities that improve developer productivity, enable self-service engineering, and accelerate innovation across Guidewire Cloud. As a Senior Manager, Software Engineering – Cloud Platform, you will lead and develop high-performing Cloud Platform Engineering teams, combining strong technical leadership with effective people management. You will remain closely engaged in technical design, engineering execution, and problem-solving while providing direction, coaching, and career development for your engineers. Working closely with Staff and Principal Engineers, Product Management, and other engineering leaders, you will shape platform architecture and technical strategy, guide complex engineering decisions, and drive the evolution of reliable, scalable, and secure cloud platform capabilities. Your leadership will be critical to improving platform reliability, developer experience, and engineering effectiveness across Guidewire Cloud.Job Description<h2>What you&#39;ll do</h2><ul><li>Lead and develop Cloud Platform Engineering teams: Provide technical direction, coaching, and career development while building a culture of engineering excellence, ownership, accountability, and continuous learning.</li><li>Build and develop engineering talent: Establish clear expectations, provide regular feedback, manage performance, and develop engineers&#39; technical and leadership capabilities. Foster an inclusive environment that encourages independent thinking, collaboration, and accountability for engineering outcomes.</li><li>Provide hands-on technical leadership: Work closely with engineers on complex technical problems, architectural decisions, design reviews, and implementation trade-offs. Help resolve technical roadblocks, challenge proposed solutions, and guide teams toward scalable, reliable, secure, and maintainable designs. Remain technically engaged without becoming a bottleneck for implementation.</li><li>Own engineering execution and outcomes: Drive end-to-end delivery from planning and prioritization through implementation, rollout, and continuous improvement. Stay close to technical execution, identify engineering risks early, help resolve critical blockers, and ensure delivery decisions support quality and long-term platform health.</li><li>Champion engineering excellence: Drive adoption of API-first design, TDD, BDD, automated testing, GitOps, observability, secure coding, and continuous delivery. Champion the collaborative engineering practices we use,, such as pair programming and spec-driven development, where requirements and design are written and reviewed before implementation begins, as the default way the team builds software, and help engineers who are new to them get comfortable. Provide practical technical guidance and promote engineering standards that improve code quality, maintainability, and delivery effectiveness.ance and promote engineering standards that improve code quality, maintainability, and delivery effectiveness.</li><li>Shape platform strategy and architecture: Partner with Product Management, Security, Architects, and engineering leaders to evolve the Cloud Platform roadmap. Evaluate architectural options, prioritize technical investments, address technical debt, and balance near-term delivery with scalability, reliability, security, and long-term platform evolution.</li><li>Drive reliability and operational excellence: Take accountability for platform reliability, availability, performance, security, and cost efficiency. Use operational metrics and SLOs to identify systemic issues, guide root-cause analysis, resolve recurring problems, and drive sustainable improvements.</li><li>Drive AI-enabled engineering and automation: Champion the responsible use of AI and automation across software development, testing, delivery, and platform operations. Identify opportunities to improve engineering productivity, reduce manual toil, accelerate delivery, and improve quality, using measurable outcomes to assess impact.</li><li>Stay close to engineering: Maintain the technical depth to engage in code and design reviews, understand implementation details, evaluate technical trade-offs, and provide actionable guidance when teams encounter complex engineering challenges.</li><li>Drive continuous platform improvement: Identify opportunities to simplify architecture, modernize platform capabilities, reduce recurring engineering friction, improve developer experience, and balance immediate delivery needs with sustainable long-term improvements.</li></ul><h2>What you&#39;ll bring</h2><ul><li><ul><li>Demonstrated ability to apply AI and automation to software engineering and platform operations, with a focus on practical adoption, measurable productivity improvements, and improved engineering outcomes.</li><li>15&#43; years of software engineering experience, with a strong background in building, designing, and evolving SaaS products, cloud platforms, or platform engineering capabilities in a product-focused organization.</li><li>Significant experience leading software engineering teams, including hiring, performance management, coaching, and career development. Demonstrated prior experience managing a team of approximately 15 or more engineers, with the ability to balance people leadership with active technical engagement and accountability for engineering outcomes.</li><li>Proven experience leading a Cloud Platform Engineering team or equivalent platform-focused engineering team, with accountability for technical direction, architecture, engineering execution, reliability, scalability, and developer experience.</li><li>Strong hands-on software engineering background in Java, Go, or Python, with the ability to review code, evaluate implementation approaches, assess architectural designs, and guide engineers through complex technical challenges. Demonstrated technical depth that extends beyond earlier-career coding experience.</li><li>Deep understanding of cloud-native and distributed systems architectures, preferably on AWS, including multi-tenant design, scalability, high availability, resilience, security, and operational excellence.</li><li>Strong experience with cloud-native technologies and platform tooling, including Kubernetes, Docker, Terraform or equivalent infrastructure-as-code tools, and modern CI/CD and Git-based deployment pipelines. Ability to guide technical decisions and help teams navigate implementation and operational challenges.</li><li>Strong system design and distributed systems fundamentals, supported by practical experience designing, debugging, and operating production systems. Ability to guide root-cause analysis and make architectural decisions that improve resilience, observability, performance, and cost efficiency.</li><li>Excellent written and verbal communication skills, with the ability to influence through technical judgment, engineering credibility, and effective collaboration with engineers, technical leaders, cross-functional peers, and senior stakeholders.</li><li>A calm, pragmatic, outcome-oriented leadership style under pressure, with sound technical judgment, a strong bias for action, and the ability to resolve complex problems while balancing immediate needs with long-term engineering improvements.</li></ul></li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. Through Guidewire Cloud, our SaaS platform, we enable customers to rapidly innovate, scale securely, and drive measurable value.

Our Cloud Platform provides the foundational capabilities, infrastructure, and engineering services that enable teams to build, deploy, and operate modern cloud-based products at scale. We focus on secure, resilient, and scalable platform capabilities that improve developer productivity, enable self-service engineering, and accelerate innovation across Guidewire Cloud.

As a Senior Manager, Software Engineering – Cloud Platform, you will lead and develop high-performing Cloud Platform Engineering teams, combining strong technical leadership with effective people management. You will remain closely engaged in technical design, engineering execution, and problem-solving while providing direction, coaching, and career development for your engineers. Working closely with Staff and Principal Engineers, Product Management, and other engineering leaders, you will shape platform architecture and technical strategy, guide complex engineering decisions, and drive the evolution of reliable, scalable, and secure cloud platform capabilities. Your leadership will be critical to improving platform reliability, developer experience, and engineering effectiveness across Guidewire Cloud.

Senior Manager, Software Engineering - Cloud/ Kubernetes Platform

SummaryThe Senior People Operations Specialist (APAC) is based in Japan, and will provide end-to-end People Operations support for employees and managers, and work closely with functional People Business Partners and People Team CoEs including Talent Attraction, Employee Experience and Compensation &amp; Benefits. This role partners with managers to address day-to-day people needs, ensuring compliance with labour law, and helping translate functional and regional people priorities into practical, locally relevant programs and practices.Job DescriptionKey Responsibilities <ul><li style="color:#000000 !important">Serve as the first point of contact for employees and managers in Japan, Australia, Malaysia and New Zealand on People-related questions, policies, and processes.</li><li style="color:#000000 !important">Partner closely with People Business Partners to understand functional strategy for the region and translate it into day-to-day People support, programs, and initiatives.</li><li style="color:#000000 !important">Collaborate with Employee Experience to support onboarding, New Hire Orientation, engagement initiatives, internal communications, and other programs that shape the regional  employee experience.</li><li style="color:#000000 !important">Work with Compensation &amp; Benefits to support offers, promotions, salary reviews, and benefits administration, ensuring alignment with global frameworks and local market practices.</li><li style="color:#000000 !important">Manage the delivery and continuous improvement of key People processes, including employee lifecycle changes (hires, transfers, exits), performance and talent processes, and data changes in People systems.</li><li style="color:#000000 !important">Provide guidance to managers  in line with labour law, internal policies, and company values; and escalate complex cases to People Business Partners and Employee Relations as appropriate.</li><li style="color:#000000 !important">Ensure all People practices and documentation comply with local labour law, data privacy regulations and company standards; keeping current on changes in Japanese and regional employment law and market trends.</li><li style="color:#000000 !important">Manage offboarding and exits across supported countries, ensuring consistent, compliant processes and accurate Payroll inputs </li><li style="color:#000000 !important">Support People reporting and analytics requirements (headcount, turnover, engagement insights, etc.) and use data to identify trends and recommend actions.</li><li style="color:#000000 !important">Contribute to regional and global People projects and process improvements, representing the region perspective and employee voice.</li></ul> Qualifications <ul><li style="color:#000000 !important">5&#43; years People Operations experience, with a strong understanding of People practices  in Japan, ideally within a multinational and fast-paced environment.</li><li style="color:#000000 !important">Strong working knowledge of Japanese labour law and  People practices (employment contracts, working hours, leave, separations, etc.), with awareness of Japanese data privacy requirements. </li><li style="color:#000000 !important">Experience partnering with managers and cross-functional People  teams (e.g., People Business Partners, Employee Experience, Total Rewards).</li><li style="color:#000000 !important">Ability to work independently, managing  confidential information and handle employee relations matters with good judgment and discretion.</li><li style="color:#000000 !important">Strong organizational skills and attention to detail; comfortable managing multiple tasks and deadlines.</li><li style="color:#000000 !important">Collaborative mindset and ability to build trust-based relationships across functions and levels.</li><li style="color:#000000 !important">Strong problem-solving skills, with the ability to identify process gaps, recurring issues, and compliance risks and recommend practical improvements </li><li style="color:#000000 !important">Strong hands-on Workday experience, including business-process execution and data maintenance, plus experience with ServiceNow or a similar case management system. </li><li style="color:#000000 !important">Business-level fluency in Japanese (spoken and written) and strong English communication skills.</li></ul>Preferred Experience<ul><li style="color:#000000 !important">Experience in a SaaS/technology or global matrixed organization.</li><li style="color:#000000 !important">Prior involvement in People projects or change initiatives (e.g., process improvements, new programs, or systems implementations).</li><li style="color:#000000 !important">Experience using automation and AI to improve HR service delivery, with a proactive interest in adopting new tools and ways of working</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Senior People Operations Specialist (APAC) is based in Japan, and will provide end-to-end People Operations support for employees and managers, and work closely with functional People Business Partners and People Team CoEs including Talent Attraction, Employee Experience and Compensation & Benefits. This role partners with managers to address day-to-day people needs, ensuring compliance with labour law, and helping translate functional and regional people priorities into practical, locally relevant programs and practices.

Senior People Operations Specialist

SummaryAre you looking to work in an environment, where you have the ability to own, create and improve People Operations Best Practices in multiple countries? Do you enjoy finding solutions to People Operations challenges? Are you interested in continuously learning and deepening your international HR knowledge in a Global organization? If you answer yes to these types of questions, we have an exciting opportunity for you! We are looking for Senior People Operations Specialist to join our Global People Operations Team and be a part of our incredible growth story.Job DescriptionWhat you will be doing <ul><li style="color:#000000 !important">Serve as the first point of contact for employees and managers in APAC on People-related questions, policies, and processes.</li><li style="color:#000000 !important">Partner closely with People Business Partners to understand functional strategy for the region and translate it into day-to-day People support, programs, and initiatives.</li><li style="color:#000000 !important">Collaborate with Employee Experience to support onboarding, New Hire Orientation, engagement initiatives, internal communications, and other programs that shape the regional employee experience.</li><li style="color:#000000 !important">Work with Compensation &amp; Benefits to support annual compensation programs and benefits administration, ensuring alignment with global frameworks and local market practices.</li><li style="color:#000000 !important">Manage the delivery and continuous improvement of key People processes, including employee lifecycle changes, payroll readiness, time off and absence, and People system data changes. Assess current-state processes, identify gaps and opportunities, and partner cross-functionally to design and implement scalable, automated solutions.</li><li style="color:#000000 !important">Provide guidance to managers in line with labour law, internal policies, and company values; and escalate complex cases to People Business Partners and Employee Relations as appropriate.</li><li style="color:#000000 !important">Ensure all People practices and documentation comply with local labour law, data privacy regulations and company standards; keeping current on changes in India and regional employment law and market trends.</li><li style="color:#000000 !important">Manage offboarding and exits across supported countries, ensuring consistent, compliant processes and accurate Payroll inputs.</li><li style="color:#000000 !important">Support People reporting and analytics requirements (headcount, turnover, engagement insights, etc.) and use data to identify trends and recommend actions.</li><li style="color:#000000 !important">Contribute to regional and global People projects and process improvements, representing the region perspective and employee voice.</li><li style="color:#000000 !important">Ability to work in a hybrid environment, with a minimum of three days per week in our Bengaluru office. Effectively manage collaboration across multiple time zones, including evening calls to accommodate EMEA and US team members. </li></ul> What you bring <ul><li style="color:#000000 !important">5&#43; years relevant People Operations experience, with a strong understanding of labour law and People practices in APAC (employment contracts, working hours, leave, separations, etc.),  ideally in a SaaS/technology or global matrixed organization and fast-paced environment.</li><li style="color:#000000 !important">Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with employees, managers, and cross-functional People teams across different regions and cultures.</li><li style="color:#000000 !important">High accountability and ability to work independently, managing confidential information and triage employee relations matters with good judgment and discretion.</li><li style="color:#000000 !important">Strong organizational skills and attention to detail; comfortable managing multiple tasks and deadlines.</li><li style="color:#000000 !important">Strong problem-solving skills, with the ability to identify process gaps, recurring issues, and compliance risks and recommend practical and innovative improvements. </li><li style="color:#000000 !important">Strong hands-on Workday experience, including business-process execution and data maintenance, plus experience with ServiceNow or a similar case management system.</li><li style="color:#000000 !important">Experience using automation and AI to improve HR service delivery, with a proactive interest in adopting new tools and ways of working is a strong plus.</li></ul> About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Are you looking to work in an environment, where you have the ability to own, create and improve People Operations Best Practices in multiple countries?
Do you enjoy finding solutions to People Operations challenges?
Are you interested in continuously learning and deepening your international HR knowledge in a Global organization?
If you answer yes to these types of questions, we have an exciting opportunity for you! We are looking for Senior People Operations Specialist to join our Global People Operations Team and be a part of our incredible growth story.

SummaryGuidewire is widely recognized as the leading provider of software solutions for the property and casualty insurance industry. Our software offers P&amp;C insurance companies the tools to take care of their customers when they need it most — whether in a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We are looking for a Senior Product Manager to join our Data Platform team in San Mateo, CA. Guidewire's Data Platform team is responsible for building an integrated, scalable, secure, and robust data platform that helps both our internal development teams and our customers leverage data easily. The platform supports our analytics, data science, and data management applications, and is integrated foundationally across our broad product portfolio to usher in a new era of analytic-driven experiences, services, and insurance product offerings for the P&amp;C industry. In this role, you will focus on the data access and integration experience of the Data Platform. You will work in a highly collaborative, cross-functional environment to guide products from conception to launch, connecting the technical and business worlds and breaking complex problems into steps that drive product development at speed. This is an opportunity not just to build products, but to help transform an industry with data- and analytics-driven technology — and increasingly AI-driven capabilities — at the center.Job Description<h3>What you will do</h3><ul><li style="color:#000000 !important">Act as the authoritative product owner for one or more data access and integration areas — leading discussions to a clear recommendation or decision, not just facilitating them.</li><li style="color:#000000 !important">Lead one or more engineering teams through the ideation, technical development, and launch of innovative capabilities for data ingestion, access, and integration.</li><li style="color:#000000 !important">Write clear product requirements from a user/persona and functional perspective — defining scope, supported patterns, and acceptance criteria — and translate them into artifacts engineering can build against.</li><li style="color:#000000 !important">Define and ship AI-driven product capabilities (e.g., agentic AI experiences, MCP-based integrations etc) that make data access and integration smarter and more self-service.</li><li style="color:#000000 !important">Own the product interface between the Data Platform and consuming teams — driving alignment on integration contracts, dependencies, and scope across multiple stakeholder teams, and ensuring features are delivered on time.</li><li style="color:#000000 !important">Drive feature-level design sessions with engineers, architects, and UX.</li><li style="color:#000000 !important">Establish a shared vision across the company by building consensus on priorities that lead to product execution.</li><li style="color:#000000 !important">Define and analyze the metrics that inform product success.</li><li style="color:#000000 !important">Be the product expert who helps customers, QA, support, sales, and other groups with questions about our cloud-native data infrastructure and products.</li><li style="color:#000000 !important">Triage, prioritize, and respond to customer issues and escalations.</li><li style="color:#000000 !important">Develop a deep understanding of customers&#39; needs, goals, and challenges to ensure successful adoption of Data Access products.</li><li style="color:#000000 !important">Drive initiatives to closure independently — setting direction, managing dependencies, proactively communicating status and risks, and following through on commitments.</li></ul> <h3>What we are looking for</h3><ul><li style="color:#000000 !important">5&#43; years of product management experience.</li><li style="color:#000000 !important">5&#43; years working with the technical architecture of cloud solutions and security.</li><li style="color:#000000 !important">Working technical fluency with distributed data systems — data replication/CDC, streaming (e.g., Kafka), table formats (e.g., Apache Iceberg), data cataloging, microservices, and cloud data infrastructure on AWS — sufficient to independently reason about design trade-offs and author correct requirements.</li><li style="color:#000000 !important">Solid understanding of the AWS credential and access model — IAM roles, policies, principals, and scoped/temporary credentials — enough to reason about secure data access and access-control designs across the platform.</li><li style="color:#000000 !important">Ability to quickly ramp up unfamiliar technical concepts and translate them into product requirements at the right level of abstraction (functional/persona level, not implementation detail).</li><li style="color:#000000 !important">Strong preference for candidates with experience defining and shipping AI-related product features — such as agentic AI, LLM-powered capabilities, or MCP (Model Context Protocol) server integrations.</li><li style="color:#000000 !important">Comfort using AI tools in the software development lifecycle, including spec-driven development and AI-assisted approaches to requirements, design, and delivery.</li><li style="color:#000000 !important">Proven ability to manage complex initiatives and drive them to closure with limited supervision.</li><li style="color:#000000 !important">Driven, focused, and quick to take ownership of your work; adaptable, resilient, and able to thrive in ambiguity.</li><li style="color:#000000 !important">Comfortable with data ingestion, cataloging, integration, and enrichment concepts, and able to connect how data relates to end-user analytics requirements and applications.</li><li style="color:#000000 !important">Excellent written and verbal communication, with the ability to keep stakeholders aligned and informed across multiple teams.</li></ul> <h3>What’s in it for you</h3>The people we employ give their all, and in return, we offer flexibility wherever we can, such as:<ul><li>Flexible work environment</li><li>Health and Wellness benefits</li><li>Paid time off programs including volunteer time off</li><li>Market-competitive pay and incentive programs</li><li>Continual development and internal career growth opportunities</li><li>All new hires participate in our in-person orientation process to ensure a strong start at Guidewire.</li></ul> At Guidewire, you’ll help transform the way the world’s P&amp;C insurers do business, contributing to our wider mission of delivering innovation, efficiency, and measurable value for our customers and communities&amp;#xa;The US base salary range for this full-time position is $148,000 - $254,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is widely recognized as the leading provider of software solutions for the property and casualty insurance industry. Our software offers P&C insurance companies the tools to take care of their customers when they need it most — whether in a time of crisis, a natural disaster, an accident, or exposure to cyber risks.

We are looking for a Senior Product Manager to join our Data Platform team in San Mateo, CA. Guidewire's Data Platform team is responsible for building an integrated, scalable, secure, and robust data platform that helps both our internal development teams and our customers leverage data easily. The platform supports our analytics, data science, and data management applications, and is integrated foundationally across our broad product portfolio to usher in a new era of analytic-driven experiences, services, and insurance product offerings for the P&C industry.

In this role, you will focus on the data access and integration experience of the Data Platform. You will work in a highly collaborative, cross-functional environment to guide products from conception to launch, connecting the technical and business worlds and breaking complex problems into steps that drive product development at speed. This is an opportunity not just to build products, but to help transform an industry with data- and analytics-driven technology — and increasingly AI-driven capabilities — at the center.

Senior Product Manager – Data Platform (Data Access)

SummaryPolicyCenter is one of the three core applications of Guidewire InsuranceSuite, powering underwriting, rating, and policy administration for many of the world's largest property and casualty insurers. As Senior Product Manager for PolicyCenter, you'll join the Policy product team — partnering with the Head of Policy and Billing, the Product Management Lead for Policy, and a Principal PM focused on AI/agentic capabilities — to deliver the next generation of policy administration for P&amp;C insurers. This role is hands-on. You will own a defined area of PolicyCenter end-to-end: discovery, prioritization, specification, launch, and adoption. You'll spend real time with carriers, work shoulder-to-shoulder with engineering and design, and ship features that shape how insurers quote, underwrite, and manage policies for millions of policyholders. What You'll Do - Own an area of PolicyCenter. Take end-to-end product ownership of a defined slice of the product (scope shaped with the Policy leadership team) — from customer discovery through launch and adoption. - Run the discovery–delivery loop. Talk to carriers, document problems, write specs, partner with engineering and design through delivery, and measure outcomes after launch. - Contribute to the roadmap. Bring evidence and a clear point of view to the Policy roadmap process; help the team make better prioritization calls, including where AI/LLM capabilities can meaningfully advance underwriting and policy workflows. - Engage directly with carriers. Build trusted relationships with underwriting, product, and IT leaders at our carrier customers; turn what you learn into product investments. - Partner with engineering. Work daily with engineers and architects on scoping, sequencing, and trade-offs; develop the technical fluency to be a credible partner on rating engines, data model, integrations, and cloud delivery decisions. - Coordinate across the suite. Work with PMs across BillingCenter, ClaimCenter, the Guidewire Cloud Platform, and rating/underwriting integrations to ensure your area fits the broader carrier experience. - Stay close to live customers. Partner with field and support teams on satisfaction issues as they surface in production, triage what's coming in, and work with engineering on the right path forward — fix, configuration guidance or new feature. - Measure what matters. Define success metrics for your area — quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, customer satisfaction — and use them to drive your next set of bets.Job Description<h3>What You&#39;ll Bring</h3><h3>Required</h3><ul><li>5–8 years of product management experience, including time on enterprise B2B SaaS products serving large customers.</li><li>Direct experience with P&amp;C insurance — ideally policy administration, underwriting, rating, forms, endorsements, renewals, or quoting.</li><li>Track record of shipping meaningful features end-to-end — from problem discovery through adoption — not just managing a backlog.</li><li>Solid technical fluency: can learn and become an expert in a complex policy administration application, can read API contracts, reason about data models and rating logic, and have substantive design conversations with senior engineers.</li><li>Strong written and verbal communication; can translate fluidly between customer language, product spec, and engineering detail.</li><li>Comfort working on a team alongside more senior PMs and a leadership team — collaborative by default, opinionated when it matters.</li></ul><h3>Strongly Preferred</h3><ul><li>Familiarity with Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable core insurance platforms.</li><li>Exposure to AI/ML or agentic features in a production product — even as a contributor rather than the lead.</li></ul><h3>Nice to Have</h3><ul><li>Experience on a product going through cloud/SaaS migration with a large installed base of on-prem customers.</li><li>Background working with underwriting, actuarial, or product management stakeholders at a carrier.</li><li>Prior experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems.</li></ul><h3>How You Work</h3><ul><li>You&#39;re customer-obsessed — you&#39;d rather spend a day with an underwriting team than reviewing a slide.</li><li>You operate well in a team — collaborative with peers, takes feedback seriously, gives credit generously.</li><li>You&#39;re rigorous: clear written specs, communicating and discussing trade-offs, documented decisions with measurable outcomes.</li><li>You view customer issues as valuable signals rather than distractions — leveraging them as direct insight into where product enhancements are needed.</li><li>You&#39;re pragmatic about AI — interested in shipping useful agentic capabilities, skeptical of demos.</li><li>You move with urgency without losing quality — bias toward shipping, learning, and iterating.</li></ul><h3>Why This Role</h3>PolicyCenter sits at the moment where an insurer decides what risk to take on and at what price — the foundation every other part of the carrier&#39;s business is built on. This role offers the chance to do meaningful product work on a category-leading platform, learn alongside experienced product and engineering leaders, and grow your career on a problem space that genuinely matters to a multi-trillion-dollar industry.Guidewire is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&amp;#xa;The US base salary range for this full-time position is $148,000 - $254,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

PolicyCenter is one of the three core applications of Guidewire InsuranceSuite, powering underwriting, rating, and policy administration for many of the world's largest property and casualty insurers. As Senior Product Manager for PolicyCenter, you'll join the Policy product team — partnering with the Head of Policy and Billing, the Product Management Lead for Policy, and a Principal PM focused on AI/agentic capabilities — to deliver the next generation of policy administration for P&C insurers.
This role is hands-on. You will own a defined area of PolicyCenter end-to-end: discovery, prioritization, specification, launch, and adoption. You'll spend real time with carriers, work shoulder-to-shoulder with engineering and design, and ship features that shape how insurers quote, underwrite, and manage policies for millions of policyholders.

What You'll Do
- Own an area of PolicyCenter. Take end-to-end product ownership of a defined slice of the product (scope shaped with the Policy leadership team) — from customer discovery through launch and adoption.
- Run the discovery–delivery loop. Talk to carriers, document problems, write specs, partner with engineering and design through delivery, and measure outcomes after launch.
- Contribute to the roadmap. Bring evidence and a clear point of view to the Policy roadmap process; help the team make better prioritization calls, including where AI/LLM capabilities can meaningfully advance underwriting and policy workflows.
- Engage directly with carriers. Build trusted relationships with underwriting, product, and IT leaders at our carrier customers; turn what you learn into product investments.
- Partner with engineering. Work daily with engineers and architects on scoping, sequencing, and trade-offs; develop the technical fluency to be a credible partner on rating engines, data model, integrations, and cloud delivery decisions.
- Coordinate across the suite. Work with PMs across BillingCenter, ClaimCenter, the Guidewire Cloud Platform, and rating/underwriting integrations to ensure your area fits the broader carrier experience.
- Stay close to live customers. Partner with field and support teams on satisfaction issues as they surface in production, triage what's coming in, and work with engineering on the right path forward — fix, configuration guidance or new feature. 
- Measure what matters. Define success metrics for your area — quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, customer satisfaction — and use them to drive your next set of bets.

Senior Product Manager, PolicyCenter

SummaryGuidewire helps P&amp;C insurers worldwide operate more effectively through the Guidewire Cloud Platform, the industry’s most trusted technology foundation. As the Senior Product Marketing Manager for ClaimCenter, you will own the marketing strategy for Guidewire’s flagship claims solution, empowering insurers to transform the most critical moment of truth in the insurance lifecycle into a seamless, automated, and customer-centric experience. Your work will directly shape how insurers modernize their claims operations and drive superior financial performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win in a highly competitive market. Working across product, engineering, sales, enablement, and marketing, you will translate complex claims automation, AI, and workflow capabilities into compelling business-outcome narratives that resonate with operational and technical leaders at insurance organizations.Job Description<h3>The impact you will have</h3><ul><li>Own the Narrative: Define the positioning for ClaimCenter, from the category-level story of claims transformation down to the technical proof points that survive a rigorous review by Heads of Claims Operations and IT leadership</li><li>Business Outcome Conversations: Translate the underpinnings of our SaaS architecture and claims logic into business-outcome conversations that resonate with executive leadership at insurers worldwide</li><li>High-Impact Content: Build technical content and sales enablement that holds up with an expert audience and that field teams actually use </li><li>Go-to-Market Strategy: Create a GTM plan that earns the attention of claims system buyers and converts it into pipeline and platform adoption</li><li>Industry Leadership: Deliver keynotes at industry conferences and lead deep-dive workshops with customers alongside solution consulting and product management</li><li>Product Partnership: Partner deeply with product and engineering as a peer to bring new claims innovations, AI-driven features, and partner integrations to market</li><li>Market Intelligence: Keep Guidewire&#39;s roadmap and story ahead of the market by tracking Insurtech trends and technology advancements, market and business trends, and feeding that intelligence back to product and the field</li><li>Customer Advocacy: Earn customer trust and turn their performance results into stories that demonstrate measurable business value and ROI</li></ul><h1></h1><h3>What we look for</h3><ul><li>7&#43; years of technical GTM experience: A proven track record in product marketing, solution engineering, or product management at an enterprise software company, specifically marketing complex core systems or FinTech/Insurtech solutions</li><li>Insurtech or Hyperscaler Background: Experience within the Insurtech ecosystem or at a horizontal hyperscaler or SaaS provider with a dedicated focus on Financial Services, especially P&amp;C insurance</li><li>Deep Domain Expertise: A solid grasp of the claims lifecycle, including FNOL, adjudication, subrogation, and litigation, coupled with an understanding of how modern cloud architecture and AI improves loss ratios and operational efficiency</li><li>Messaging Excellence: The ability to synthesize technical information across automation, AI, and complex workflows, turning it into clear messaging for both technical and business audiences</li><li>Persuasive Communication: Strong writing and presentation skills are a must. You take dense technical input and shape it into messaging, content, and stories that are clear, sharp, and built to persuade at volume</li><li>Willingness to travel: up to 25% of the time</li></ul>&amp;#xa;The US base salary range for this full-time position is $139,000 - $229,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire helps P&C insurers worldwide operate more effectively through the Guidewire Cloud Platform, the industry’s most trusted technology foundation. 

As the Senior Product Marketing Manager for ClaimCenter, you will own the marketing strategy for Guidewire’s flagship claims solution, empowering insurers to transform the most critical moment of truth in the insurance lifecycle into a seamless, automated, and customer-centric experience.

Your work will directly shape how insurers modernize their claims operations and drive superior financial performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win in a highly competitive market. Working across product, engineering, sales, enablement, and marketing, you will translate complex claims automation, AI,  and workflow capabilities into compelling business-outcome narratives that resonate with operational and technical leaders at insurance organizations.

Senior Product Marketing Manager, ClaimCenter

SummaryThe Role In this role, you will ensure projects are well-organised, well-executed, and delivered successfully on the Guidewire platform. You'll work closely with customers and internal teams to coordinate delivery, manage risks, and keep everything on track—helping ensure our solutions bring measurable value to clients. You will play an active role in delivering fixed-price and outcome-based engagements, maintaining rigorous scope governance and financial discipline to protect both client outcomes and Guidewire's commercial position. This is a hands-on role ideal for someone who enjoys building relationships, solving problems, and keeping projects moving forward. You'll have opportunities to develop your skills further by working on varied initiatives, supporting cross-functional teams, and learning from experienced leaders.Job DescriptionKey ResponsibilitiesProject Coordination and Execution<ul><li>Manage day-to-day activities for assigned Guidewire implementation projects, ensuring milestones are met and issues are addressed</li><li>Help define project goals, timelines, and deliverables in collaboration with the team and customer—with clear alignment to fixed-price or outcome-based contract structures</li><li>Track progress using project plans and tools, making updates as needed to maintain scope, schedule, and budget integrity</li><li>Support structured implementation lifecycle phases (e.g., Fit-Gap, Configure, Test, Cutover) consistent with ERP-style delivery best practices on the Guidewire platform</li><li>Assist in maintaining a detailed Work Breakdown Structure (WBS) to provide clear visibility of effort, progress, and remaining work across all project workstreams</li></ul>Scope Management<ul><li>Maintain a clearly defined and baselined project scope, ensuring all deliverables are documented and accepted by relevant stakeholders at project initiation</li><li>Monitor day-to-day activities against the agreed scope baseline, identifying deviations early and escalating through formal change control processes</li><li>Support the preparation and documentation of Change Requests (CRs), capturing scope impact, effort estimates, schedule implications, and commercial consequences</li><li>Maintain a change log to track all scope queries, approved changes, and their impact on budget and timeline</li><li>Educate client teams on scope boundaries and the change control process to manage expectations proactively and minimize informal scope additions</li></ul>Financial Tracking and Reporting<ul><li>Track project financials against approved budgets, monitoring planned versus actual costs and flagging variances to senior team members</li><li>Support the preparation of regular financial status reports, including budget burn rate, remaining budget, and projected cost-at-completion</li><li>Assist in applying basic Earned Value Management (EVM) principles—tracking Planned Value (PV), Earned Value (EV), and Actual Cost (AC) to provide objective measures of project performance and progress</li><li>Calculate and report basic EVM indicators, including Schedule Variance (SV), Cost Variance (CV), and Cost Performance Index (CPI), to support early identification of financial risks</li><li>Support milestone-based billing processes by ensuring delivery milestones are clearly defined, acceptance criteria are agreed upfront, and evidence of completion is documented and ready for invoicing</li><li>Coordinate with Finance and Engagement Management teams to ensure billing events are triggered accurately and on time in line with contractual terms</li></ul>Customer and Team Communication<ul><li>Act as the primary contact for the customer on project logistics and updates</li><li>Ensure all stakeholders are informed with timely status updates and follow-ups, including transparent reporting on scope status, financial health, and milestone progress</li><li>Help build strong working relationships with client teams and project collaborators</li><li>Support Senior Project Managers or Program Leads on more complex initiatives as needed</li></ul>Risk and Issue Management<ul><li>Monitor and identify risks early—particularly those that may impact fixed-price margin, scope integrity, or outcome delivery commitments—flagging them to senior team members or stakeholders</li><li>Work with internal teams to troubleshoot blockers and keep the project moving forward</li><li>Ensure decisions are documented, and actions are tracked to closure</li><li>Flag potential scope creep early and escalate through appropriate change control processes to protect commercial positions</li></ul>Governance and Reporting<ul><li>Maintain project documentation, including project charters, meeting notes, RAID logs, scope baseline documents, change logs, and financial reports</li><li>Provide regular status reports to internal teams and external customers, with clear visibility on budget burn, milestone achievement, scope status, and EVM indicators</li><li>Maintain traceability between deliverables, contracted outcomes, and billing milestones to support project sign-off and invoicing</li><li>Contribute to post-project reviews and knowledge sharing across the team</li></ul>KPIs &amp; Success Metrics<ul><li>Project Delivery Health – Timely completion of key project milestones and deliverables</li><li>Customer Satisfaction – Strong working relationships and positive feedback from stakeholders</li><li>Fixed-Price Margin Performance – Delivery within approved cost budgets on fixed-price engagements</li><li>Scope Governance – Effective tracking, documentation, and escalation of all scope changes via formal change control</li><li>Financial Reporting Accuracy – Timely and accurate budget tracking, EVM reporting, and billing milestone management</li><li>Billing Milestone Timeliness – Billing events triggered on time with complete supporting documentation</li><li>At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.</li></ul>Key Skills &amp; Experience<ul><li>5&#43; years of hands-on project or program delivery experience in software or professional services, with demonstrated experience on Guidewire or large-scale ERP implementations (e.g. SAP, Oracle, Majesco, Duck Creek)</li><li>Understanding of fixed-price and outcome-based delivery models, including scope governance and change control disciplines</li><li>Familiarity with financial tracking concepts, including budget burn, cost variance, and basic Earned Value Management principles (PV, EV, AC, CPI, SV)</li><li>Experience supporting milestone-based billing processes, including the definition of acceptance criteria and billing triggers</li><li>Strong organisational skills with attention to detail and time management</li><li>Excellent verbal and written communication—comfortable working with customers and technical teams</li><li>Experience managing tasks, timelines, and scope within agreed budgets and schedules</li><li>Familiarity with structured implementation lifecycle phases such as Fit-Gap, Configure, Test, and Go-Live Cutover</li><li>Basic understanding of project risks and issue management</li><li>Collaborative mindset—comfortable working across cross-functional teams</li><li>Familiar with common PM tools like Jira, Confluence, MS Project, or similar</li><li>Able to work independently but knows when to escalate</li><li>Motivated to learn and grow into larger project ownership</li><li>Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.</li></ul>Preferred Skills &amp; Experience<ul><li>Formal training or certification in project management (e.g. PMP, PRINCE2, Agile, SAFe)</li><li>Exposure to the Earned Value Management methodology or formal financial reporting on project engagements</li><li>Experience delivering Guidewire implementations (PolicyCenter, BillingCenter, ClaimCenter) or equivalent ERP/enterprise platform projects (e.g. SAP, Oracle, Salesforce)</li><li>Familiarity with fixed-price commercial models, SOWs, and milestone-based billing structures</li><li>Experience in SaaS or cloud-based solution delivery</li><li>Previous work in customer-facing roles in software, IT, or professional services</li><li>Familiarity with the insurance industry or other regulated sectors</li><li>Experience coordinating multi-region or remote teams</li><li>Experience working with delivery partners or third-party vendors</li><li>Understanding of Agile, Scrum, or hybrid delivery methodologies</li><li>Use of tools like Smartsheet, Asana, or Power BI for tracking and reporting</li><li>Ability to manage competing priorities in a dynamic environment</li></ul>#LI-AA1 About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

The Role 
In this role, you will ensure projects are well-organised, well-executed, and delivered successfully on the Guidewire platform. You'll work closely with customers and internal teams to coordinate delivery, manage risks, and keep everything on track—helping ensure our solutions bring measurable value to clients. You will play an active role in delivering fixed-price and outcome-based engagements, maintaining rigorous scope governance and financial discipline to protect both client outcomes and Guidewire's commercial position.

This is a hands-on role ideal for someone who enjoys building relationships, solving problems, and keeping projects moving forward. You'll have opportunities to develop your skills further by working on varied initiatives, supporting cross-functional teams, and learning from experienced leaders.

Senior Project Manager

SummaryGuidewire is seeking a Senior Security Engineer to design, build, operate, and improve secure infrastructure and cloud security capabilities across an AWS-first, multi-cloud environment. The core focus of this role is AWS cloud infrastructure and CI/CD supply chain security, while also partnering across teams to address emerging security frontiers—including securing AI systems (LLMs, AI agents, and Model Context Protocol integrations) and leveraging modern AI models and technologies to enhance and automate our security capabilities. This role partners with functions across infrastructure and platform engineering, site reliability engineering and operations, product and application engineering, data and analytics, security, and other technology and business functions. The engineer translates security risks into scalable controls, automation, secure-by-default patterns, standards, and operating processes. The role is expected to independently own complex work, solve ambiguous security problems, influence stakeholders, and mentor other engineers.Job Description<h3>Responsibilities:</h3><ul><li>Lead complex infrastructure security initiatives involving multiple teams, systems, and dependencies, with a primary focus on AWS cloud environments and CI/CD pipelines.</li><li>Design, implement, and operate security controls across AWS and applicable cloud platforms.</li><li>Build secure-by-default solutions using infrastructure as code, policy as code, CI/CD, and automation.</li><li>Improve cloud governance, security posture, and operational resilience through controls for cloud organization and account structure, access management integration, policy enforcement, logging and monitoring, data protection, configuration management, network security, and account lifecycle management.</li><li>Define and maintain security baselines for cloud accounts, operating systems, containers, AMIs, Kubernetes, networks, and supporting infrastructure.</li><li>Support cloud account onboarding, offboarding, inventory, configuration drift management, exception handling, and control validation.</li><li>Design and improve cloud and infrastructure network security, including network segmentation, traffic visibility, ingress and egress control, DNS, firewalls, routing, private connectivity, and related monitoring and enforcement mechanisms.</li><li>Secure CI/CD and software supply chains, including build and deployment workflows, dependencies, artifacts, containers, registries, third-party actions, secrets, and runner environments.</li><li>Support asset and identity governance for applications, infrastructure, containers, service accounts, workload identities, API keys, AI agents, and MCP tools.</li><li>Participate in AI security initiatives involving next-generation AI models, agents, and tool integrations (including Model Context Protocol / MCP), driving threat modeling, prompt injection defenses, data egress protection, guardrails, human-in-the-loop controls, monitoring, and leveraging AI models to automate and enhance security operations.</li><li>Apply risk-based security analysis using reachability, attack paths, asset criticality, exploitability, and business impact—not severity alone.</li><li>Validate scanning-tool and AI-generated findings, establish ownership and remediation expectations, and improve finding quality feedback loops.</li><li>Represent Security in architecture, change management, design review, and operational forums.</li><li>Communicate risks, trade-offs, assumptions, dependencies, and business impact to technical and non-technical audiences.</li><li>Create standards, runbooks, architecture decision records, dashboards, documentation, and enablement materials.</li><li>Mentor engineers and help partner teams adopt secure patterns without requiring direct management responsibility.</li><li>Participate in on-call rotations and incident response support for cloud and infrastructure security incidents.</li><li>Monitor emerging threats and translate relevant developments into practical improvements to Guidewire’s security controls.</li></ul><h2></h2><h3></h3><h3>Required Qualifications:</h3><ul><li>Typically 5&#43; years of experience in security engineering, cloud security, infrastructure security, DevSecOps, or equivalent practical experience.</li><li>Hands-on experience designing and operating secure AWS environments is required. Experience with Google Cloud Platform (GCP) is strongly preferred; experience with other cloud platforms is a plus.</li><li>Experience designing or operating cloud security capabilities, including cloud governance, access management integration, policy enforcement, logging and monitoring, data protection, network security, configuration management, and cloud account lifecycle controls.</li><li>Hands-on experience authoring, reviewing, testing, and troubleshooting infrastructure-as-code using Terraform, CloudFormation, or comparable technologies to deploy and manage security controls.</li><li>Hands-on experience building, securing, testing, and operating CI/CD pipelines, preferably using GitHub Actions or comparable platforms, including pipeline automation, secrets management, artifact handling, and runner security.</li><li>Hands-on scripting or programming experience, using Python, Go, or another appropriate language, to automate security tasks, integrate controls, and troubleshoot security tooling.</li><li>Practical knowledge of cloud and infrastructure networking, including segmentation, routing, DNS, firewalls, ingress and egress controls, private connectivity, and network telemetry.</li><li>Experience securing containers and Kubernetes platforms, preferably EKS or an equivalent platform.</li><li>Knowledge of threat modeling, secure design, vulnerability management, security testing, risk assessment, monitoring, and incident response.</li><li>Ability to evaluate security-control effectiveness using evidence, operational feedback, exceptions, findings, and relevant metrics.</li><li>Demonstrated experience building, operating, or contributing to security measurement and analysis capabilities, such as asset inventories, control-coverage reporting, configuration-drift analysis, attack-path analysis, or security data platforms.</li><li>Working knowledge of identity and access-control concepts, including authentication, authorization, privileged access management, identity governance, zero-standing privilege, workload and non-human identities, and secrets management, with the ability to apply these concepts when evaluating, designing, implementing, or measuring controls across cloud, infrastructure, CI/CD, and operational workflows.</li><li>Working knowledge of software supply-chain security concepts, including SBOMs, artifact signing, provenance, dependency management, secure registries, and CI/CD runner hardening, with the ability to evaluate, design, implement, or measure related controls and automation.</li><li>Working knowledge of foundational AI security concepts (e.g., LLM risks, prompt safety) and an eagerness to apply AI capabilities to security automation.</li><li>Ability to own complex work, manage ambiguity, make trade-offs, identify risks, and deliver outcomes across multiple teams.</li><li>Strong written and verbal communication skills, including the ability to explain complex security concepts in business terms.</li></ul><h2></h2><h3></h3><h3>Preferred Qualifications:</h3><ul><li>Hands-on experience or deep knowledge of AI-security risks and controls, including LLMs, AI agents, MCP, AI gateways, prompt injection defense, sensitive-data leakage, and applying advanced AI models/tools to improve security operations.</li><li>Familiarity with NIST AI RMF, OWASP LLM Top 10, MITRE ATLAS, ISO/IEC 42001, or comparable frameworks.</li><li>Relevant certifications such as AWS Security Specialty, CISSP, GIAC, or equivalent practical expertise.</li></ul>&amp;#xa;The US base salary range for this full-time position is $133,000 - $199,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.&amp;#xa;&amp;#xa; About Guidewire Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540&#43; insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600&#43; successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: &#64;Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it&#39;s applicable to the position. Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw&#64;employ-ability.org.uk, our disability partner, or <a target="_blank" href="https://calendar.app.google/Pz47ZoQHihFTJugX8">schedule a call with an EmployAbility expert</a> (calendar booking slot) for a confidential conversation.

Guidewire is seeking a Senior Security Engineer to design, build, operate, and improve secure infrastructure and cloud security capabilities across an AWS-first, multi-cloud environment.

The core focus of this role is AWS cloud infrastructure and CI/CD supply chain security, while also partnering across teams to address emerging security frontiers—including securing AI systems (LLMs, AI agents, and Model Context Protocol integrations) and leveraging modern AI models and technologies to enhance and automate our security capabilities.

This role partners with functions across infrastructure and platform engineering, site reliability engineering and operations, product and application engineering, data and analytics, security, and other technology and business functions. The engineer translates security risks into scalable controls, automation, secure-by-default patterns, standards, and operating processes.

The role is expected to independently own complex work, solve ambiguous security problems, influence stakeholders, and mentor other engineers.

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