London Market
Guidewire is the most intelligent and connected platform for the London Market. We provide the foundation for insurers and reinsurers to leverage agentic and predictive AI, built on deep insurance-specific context, and running on an open, trusted core. Improve business outcomes with intelligent, end-to-end underwriting and claims management, real-time communication tools, and analytics insights embedded directly into policy and claims workflows.
Embrace the AI-Powered Future of the London Market
Become a data-driven, digital organisation built on a scalable cloud platform with embedded AI. Make everyone an expert and empower your teams to improve risk selection, reduce losses, enhance communication, and satisfy customers. With Guidewire’s Agentic Framework, you have the flexibility to build, test, and govern your own custom AI agents, or simply deploy our prebuilt AI assistants directly into your workflows on a secure, enterprise-grade architecture.
Select, price, and manage risks smartly with an AI-powered underwriting experience. Underwriter expertise is augmented by core-integrated, agentic AI for faster, smarter risk decisions directly on one unified desktop. Submissions arrive in UnderwritingCenter already ingested, with the risk data summarized and an initial AI-generated risk score attached.
Assess, agree, and settle claims efficiently with smart segmentation, and seamless ECF Write-back integration. With the ProNavigator AI assistant embedded inside ClaimCenter, adjusters instantly receive estimated severity, flagged fraud signals, and recommended next steps. Accelerate investigations with intelligent claims summarisation, which distills complex claim files into concise insights, cutting down manual claims review time by 80%.
Collaborate easily across internal teams on a unified platform, and communicate instantly with external partners with comprehensive London Market messaging.
The Proven Foundation for the Global Insurance Market
30% of P&C gross written premium goes through Guidewire globally, and we have brought that experience to the London Market for more than a decade. By learning from the largest pool of P&C data in the industry, our AI models are predicting trends and driving profitability. From pre- to post-bind, first notice of loss to close, and everything in between, Guidewire connects you to the world’s insurance market.
- Select, price, and manage risks intelligently on an agentic, enterprise-grade underwriting application that improves decision quality and speed from submission and risk selection to renewal. Unlike standalone workbenches that create disconnected data islands, UnderwritingCenter leverages a scalable cloud platform and shared architecture across pre- and post-bind activities, eliminating duplication of business functionality. Make accurate decisions with risk insights at the point of need, through Guidewire Industry Intel, HazardHub, Predict, and Cyence.
- Manage the life of your policies with ease, from accounting to settlement via central services for all market bureaus, from mid-term endorsements to out-of-sequence transactions, and from renewals to cancellations. Guidewire provides the platform to handle business flexibly, with built-in London Market messaging so you can negotiate effectively, enhance relationships, and grow business. Empower your service teams with ProNavigator inside PolicyCenter, which puts complex policy answers on screen instantly so your team never has to transfer, hold, or search through separate chatbots.
- Enable swift assessment and settlement of claims via ECF Write-Back or manually. Segment and triage claims with business rules that you control; identify high-severity claims and assign work quickly to the appropriate adjuster. Automate processes, including the processing of low-severity claims; and avoid delays with a connected platform that features multiple messaging channels for Lloyd’s and Company markets - including ECF and SCM, allowing claims handlers to work efficiently in a single claims system.
See Guidewire in Action with an
Interactive Demo
Guidewire est une expérience connectée
Tout ce dont vous avez besoin pour prospérer dans un paysage de l'assurance en constante évolution. Des applications sélectionnées aux partenaires de confiance, en passant par la formation et la collaboration avec le secteur, Guidewire connecte tout en un seul endroit.
Application Marketplace
Étendez les fonctionnalités de votre système et accélérez l'innovation grâce à la Guidewire Marketplace. Cette vitrine organisée propose une vaste gamme de solutions Insurtech et d'applications complémentaires préconçues et validées, permettant aux assureurs de déployer rapidement de nouvelles fonctionnalités et d'améliorer leurs offres sans les frais de développement personnalisé.
En savoir plusDocumentation
Accédez à un référentiel complet et à jour de la documentation produit, des guides de mise en œuvre et des spécifications techniques. Cette ressource faisant autorité sert de référence inestimable pour optimiser la configuration de votre système, garantir la conformité et maximiser l'utilité de la plateforme tout au long de son cycle de vie.
En savoir plusPartenaires technologiques et de conseil
Accédez à l'écosystème le plus vaste de l'industrie de partenaires technologiques et de conseil certifiés. Ces conseillers de confiance accélèrent la mise en œuvre, facilitent une mise à l'échelle intelligente et assurent la livraison en toute confiance de vos initiatives de modernisation des systèmes centraux dès le premier jour, en s'appuyant sur des méthodologies éprouvées.
En savoir plusRessources pour les développeurs
Donnez à vos équipes informatiques et à vos intégrateurs les moyens d'agir grâce à des outils de développement robustes, des SDK complets et une documentation d'API. Ces ressources facilitent une personnalisation approfondie et une intégration transparente avec votre architecture d'entreprise existante, garantissant que Guidewire s'adapte précisément à vos besoins commerciaux uniques.
En savoir plusCommunauté de clients et groupes de collaboration
Rejoignez une communauté mondiale dynamique de clients Guidewire pour partager les meilleures pratiques, échanger des idées et collaborer sur des solutions avec des pairs confrontés à des défis similaires. Cette intelligence collective accélère l'innovation et favorise une voie commune vers le succès.
En savoir plusÉvénements Guidewire
Connectez-vous avec des experts, des clients et des leaders de l'industrie Guidewire lors de rassemblements mondiaux tels que Guidewire Connections, les forums sur l'assurance et les forums de développeurs. Nos événements relient une industrie mondiale à des perspectives locales et offrent un accès direct aux tendances émergentes, aux solutions pratiques et à la collaboration entre pairs. Conçus comme des espaces de confiance pour échanger des idées et renforcer l'expertise, ils développent les connaissances et les perspectives qui aident nos clients à naviguer dans le changement et à façonner leurs stratégies en toute confiance.
En savoir plusConfiance et sécurité
Opérez en toute confiance sur une plateforme bâtie sur des protocoles de sécurité stricts et les meilleures pratiques de l'industrie. Guidewire accorde la priorité à la confidentialité des données, à la conformité réglementaire et à la résilience du système, offrant ainsi la confiance fondamentale nécessaire à la gestion des informations sensibles des assurés et des opérations commerciales critiques.
En savoir plusSupport, éducation et formation
Maximisez votre investissement avec le support Guidewire dédié, garantissant une stabilité opérationnelle continue et une résolution rapide des problèmes. Des programmes éducatifs complets et un programme de formation spécialisé permettent à vos équipes, des utilisateurs professionnels aux spécialistes techniques, de maîtriser les capacités de Guidewire et d'obtenir des résultats commerciaux optimaux.
En savoir plusApplication Marketplace, 1 of 8
Proven Experience. Earned Trust.
See what our customers say
Beazley
We have been a longtime Guidewire ClaimCenter customer, and Guidewire Cyence will enhance our ability to capture and analyze claims data to deliver insight that can help design new products and go-to-market strategies.
Adam Rich
Head of Underwriting Technology
Liberty Specialty Markets
We are impressed by the ability of the Guidewire platform to offer end-to-end claims management and tracking, as well as ECF Write-Back integration, workflow, and email incorporation. With this go-live we are now able to use a single claims system for our business in London. This is a significant step for us in our strategy to build data-driven business models, with consistent operational data all in one place.
Mike Gillett
Chief Claims Officer
1 of 2
Guidewire by the Numbers
15
years of experience powering innovation in the London Market. We are an accredited ECF Write-Back vendor and licensed ACORD Integrator Partner.14+
insurers and reinsurers leverage Guidewire to operate and thrive in the London Market.30%
of global P&C premium passes through Guidewire core systems, including complex commercial and specialty insurance business.
Frequently Asked Questions
- Instead of bolting AI onto the outside of your systems, Guidewire natively embeds agentic AI directly into your core workflows. Through capabilities like UnderwritingCenter, ProNavigator, and Claims Summarisation, specialized AI assistants answer questions from your policy data, automate manual data extraction, summarize complex risk files in seconds, and guide submissions through prioritized workflows. For bespoke needs, our Agentic Framework allows your developers to build and govern your own custom AI agents.
- Yes. Guidewire's GenAI Services are built on an enterprise architecture that provides strict governance, security, transparency, and scalability. Unlike standalone AI workbenches that create disconnected data islands, our AI is deeply integrated with your system of record to ensure data integrity. Furthermore, our models aren't guessing—they are learning from the largest pool of P&C data in the industry to help you predict trends safely and drive profitability.
- Guidewire Cloud Platform (GWCP) provides the scalable, secure, and proven foundation required to operate in a rapidly modernizing market. By moving to the cloud, insurers benefit from continuous updates—meaning you always have access to the latest intelligent capabilities, AI models, and market mandates without disruptive upgrade projects.
- Yes, Guidewire’s PolicyCenter covers the full policy lifecycle, from pre-bind, quote, through to book and bind, as well as endorsements, cancellations, and renewals, with full support for Bureau messaging.
- Guidewire offers extensive underwriting capabilities in the London Market, with unprecedented risk insights that enable smarter underwriting decisions. Guidewire supports the entire pre-bind process, including submission management, risk assessment, risk structuring, pricing, premium and taxes, team management, and more.
Guidewire offers extensive post-bind functionality. Policy administration is streamlined with full support for bureau signing and settlement messaging, mid-term adjustments, renewals, and cancellations. Claim processing and settlements are made more efficient with full support for ECF Write-back and London Market messaging. Billing and financial transactions are fully integrated to ensure accurate and timely reconciliation.
Guidewire automates and streamlines post-bind policy servicing for London Market risks, including renewals, MTAs, and cancellations, as well as full support for bureau signing and settlement messaging. Claims are handled through native workflows or London Market accounting and settlement messages, including ECF Write-Back. Billing and financial transactions are fully integrated to ensure accurate and timely reconciliation.
- Yes, Guidewire supports both bureau and non-bureau business, providing insurers with a single source of truth for their entire book of business. Bureau business, conducted through Lloyd’s and Company markets, is supported by PolicyCenter and includes comprehensive messaging capabilities for premium accounting and settlement. Non-bureau business, such as risks brought to market by non-London brokers, is managed centrally through BillingCenter, ensuring efficient invoicing and cash management.
- Yes, multi-market placements are supported out of the box. Key platform capabilities that enable this include multi-currency, multi-jurisdiction, multi-entity and multi-language support. This enables insurers to manage their books of business in and outside of London on a single platform, ensuring data consistency, and reduces the complexity and costs associated with managing multiple systems.
- Yes, Guidewire PolicyCenter supports dual stamp processing. The platform supports risks with multiple stamps per section/layer, allowing multiple syndicates, multiple companies or a combination of syndicates and companies writing in parallel with respective shares per entity. Stamps against different legal entities on the same section/layer are also fully supported when considering signing and settlement messaging processing.
- Yes. Guidewire offers a secure, scalable cloud platform delivered via SaaS and tailored to the demands of global commercial and specialty insurers, including those operating in the London Market. Cloud deployment also enables continuous, painless updates, resilience, and cost predictability.
- Guidewire is designed to integrate seamlessly with all market participants, including Lloyd’s of London, regulatory providers such as the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), and third parties like managing agents and brokers. In addition, Guidewire Marketplace provides access to the industry’s largest ecosystem of InsurTech innovation, featuring solutions for submission ingestion, pricing, exposure management, bordereaux management, coverholder business, and more.
- Yes, Guidewire offers full support of Central Services messaging including support for signing (USM, ILUCSM/CSMCST, DSIGN), settlement (USM, ILUCSB, WSETT) and claims advice messages (SCM, CLMILC, CLMLRC).
- Yes, Guidewire supports ECF Write-Back. Guidewire's ClaimCenter integrates with ECF Write-Back, enabling real-time updates and interactions between ClaimCenter and the market's central repository. This ensures that all parties have access to the most current information, streamlining the claims process, increasing efficiency, and reducing processing times.
- By combining third-party data enrichment, submission prioritization scoring, and predictive models directly into the underwriting workflow, Guidewire provides a complete, unified picture of risk. This eliminates time-consuming manual research and allows underwriters to make data-driven, portfolio-level judgments instantly.
- Guidewire supports delegated authority arrangements through configurable workflows, data capture, and reporting capabilities that ensure transparency and oversight. Insurers can manage coverholder agreements, bordereaux submissions, and compliance tracking within the same platform — reducing manual reconciliation and enhancing trust across distribution partnerships.
Guidewire supports delegated authority arrangements through configurable workflows, data capture, and reporting capabilities that ensure transparency and oversight. Insurers can manage delegated authority facilities as binders, bulking or non-bulking lineslips, and support coverholder reporting premium for declarations under those facilities in several levels of granularity; in block, in bordereaux, or in policy-like representations of the declaration. Reported premium can be recorded against, and erode EPI, contributing to an accurate financial picture of actual and estimated premium. - Yes, Guidewire has extensive experience in supporting many global commercial and specialty insurers. The platform is designed to cater to the needs of commercial insurers underwriting complex policies in multiple countries, jurisdictions, and currencies. Additionally, Guidewire supports complex commercial requirements, including coinsurance, fronting, and tiered program structures.
Guidewire powers global commercial and specialty insurers across multiple regions and lines of business. The platform supports multi-currency, multi-jurisdictional needs and complex structures such as dual-stamp, coinsurance, delegated authority, and program layering.
Learn More About Guidewire for the
London Market
Request a call, schedule a demo, or ask a question.
More Resources
Guidewire for the London Market
Solution Brief