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Mutual of Enumclaw Insurance Selects Guidewire Products for Claims Management and Digital Vendor Experience

Mutual of Enumclaw Insurance Selects Guidewire Products for Claims Management and Digital Vendor Experience

Washington-based P&C insurer selects Guidewire Core and Digital products to provide real-time service and transparency to members and vendors, and better curate claims
ENUMCLAW Wash. and FOSTER CITY Calif., 22 marzo 2018

Mutual of Enumclaw Insurance, a mutual insurance company offering products for individuals, families, farms, and businesses, and Guidewire Software, Inc. (NYSE:GWRE), a provider of software products to Property and Casualty (P&C) insurers, today announced that Mutual of Enumclaw has selected Guidewire ClaimCenter™ as its new claims management system and Guidewire VendorEngage™ to provide omnichannel digital service to its vendors.

Mutual of Enumclaw selected ClaimCenter to ensure efficient and effective claims processing, while also removing the risk of obsolescence presented by its aging claims system. The new system will also provide greater visibility into the company’s claims process to improve claims management by expediting cycle times and improving claims outcomes. Mutual of Enumclaw also anticipates increased transparency for its members, agents, and vendors, resulting in an improved member experience. VendorEngage will facilitate real-time, easy communication between vendors, adjusters, and policyholders.

“The greatest risk in choosing a processing system like this is whether or not the vendor will be around in 10 years to support it,” said David Wilson, chief information officer, Mutual of Enumclaw. “Guidewire is different, and already proved itself when we deployed Guidewire BillingCenter™ several years ago. In fact, based on our experience with BillingCenter, we did not consider any other options outside of ClaimCenter.”

Wilson continued, “Like BillingCenter, ClaimCenter is straightforward to integrate with and understand, making it easy to use for our claims experts and easy to manage for our IT department. It easily meets all of our requirements for a modern claims system.”

“We are excited that Mutual of Enumclaw has decided to extend its use of Guidewire to its claims processes,” said Steve Sherry, chief sales officer, Guidewire Software. “The company is clearly committed to meeting its policyholder, agent, and employee needs and protecting members’ security.”

Guidewire Software

Guidewire è la piattaforma su cui le compagnie d'assicurazione del ramo danni (P&C) fanno affidamento per coinvolgere, innovare e crescere in modo efficiente. Combiniamo digitale, processi di core business, analisied IA al fine di fornire la nostra piattaforma sotto forma di servizio cloud. Più di 400 compagnie d’assicurazione, dalle start up a quelle più grandi e complesse al mondo, si avvalgono di Guidewire.

Siamo orgogliosi dei nostri successi senza precedenti, con più di 1.000 progetti, supportati dal team di ricerca e sviluppo ed dal nostro ecosistema di partner di settore più grande in assoluto. Il nostro marketplace fornisce centinaia di applicazioni che accelerano integrazione, localizzazioneed innovazione.

Per maggiori informazioni, visita il sito www.guidewire.it e seguici su Twitter: @Guidewire_PandC.

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