Guidewire’s latest release takes us to Palisades, the largest skiing complex in the Tahoe region, known for its challenging terrain. Here, the elite skiers don’t stop in the middle to check a map. They rely on their experience and the right gear to stay in the flow. If they had to pause and second-guess every turn, they’d lose their momentum.
In the insurance world, your mountain is complex data and heavy regulation. Too many AI tools today act like a distraction. They force your team to stop what they’re doing, switch tabs, and experiment just to get an answer. Guidewire ProNavigator is designed to keep your team in the flow. By embedding insurance-grade intelligence you can trust, ProNavigator delivers answers, suggestions, and actions directly in the flow of work. Built on Guidewire’s deep expertise and your own proprietary data, ProNavigator ensures your team performs like elites.
The Palisades Release brings numerous thoughtful updates, and here are a few highlights:
Enable Intelligent Insurance
- ProNavigator for PolicyCenter, ClaimCenter, and InsuranceNow: Elevate the performance of individuals and teams with Guidewire ProNavigator, our embedded intelligent assistant that delivers answers, suggestions, and actions directly in the flow of work. Grounded in your proprietary data, Guidewire’s deep P&C expertise, and a security architecture built for the world’s most regulated industry, ProNavigator is insurance-grade intelligence you can trust.
- EARLY ACCESS Jutro Developer Assistant: Open Jutro development to external AI agents by turning their code suggestions into Jutro‑idiomatic, best‑practice code snippets. Developers can use their preferred AI tools while keeping every component, pattern, and unit test aligned with the Jutro design system and libraries. The result is faster delivery of Jutro digital experiences with consistent quality and full developer control.
Improve Billing Operations
- Funds Tracking Audit Trail: Boost reconciliation accuracy with a full audit trail that tracks each payment, credit, or endorsement through every allocation, transfer, write‑off, and refund
- Broker Self-Service: Give brokers real-time visibility into commissions and promises via self-service portals, reducing manual inquiries and speeding up issue resolution without intervention from billing teams
- Billing Financial Insights: Unlock immediate financial insights with the Billing Insurance Data Model in Data Studio. This pre-built layer automatically simplifies complex BillingCenter data into query-ready dimensional models, reducing manual data work. Analyze receivables, payables, commissions, and cash reserves over time and across lines of business with Explore.
Improve Claims Outcomes
- Coinsurance: Reduce leakage and manual effort by automating and tracking leader and follower coinsurance financials with an out-of-the-box workflow connecting ClaimCenter to BillingCenter.
- London Market: A redesigned experience for claims adjusters to tailor claims processing to their unique operations, improving efficiency, control, and data quality. Easily track and manage the exchange of claims information with brokers, bureaus, and other insurers. Streamlined EDI processing, along with expanded configuration and extension options, make it easier for London Market insurers to adapt workflows and integration.
- Workers’ Compensation: A new experience template that helps improve claim and renewal outcomes, with self-service access to financials, documents, payments, and predictive insights.
Palisades also brings exciting updates to PricingCenter, such as the ability to plug your own actuarial and machine learning models, and to use PricingCenter as an external rating service from PolicyCenter for personal and high-volume commercial lines. For the full list of features, check out our Palisades site.
Come ski with us as we take on more complex runs and shape the future of intelligent insurance together. Stay tuned for Qusar, coming this summer.