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The Co-operators Drives Innovative Claims Process with Guidewire InsurancePlatform Cloud-Based Predictive Analytics System

The Co-operators Drives Innovative Claims Process with Guidewire InsurancePlatform Cloud-Based Predictive Analytics System

Leading Canadian insurer leverages advanced analytics to better manage claims process and improve customer experience
GUELPH Ontario and FOSTER CITY Calif., 2018年12月11日

The Co-operators, a leading Canadian multi-line insurance and financial services organization, has chosen Guidewire Predictive Analytics™ for Claims to embed predictive insights into Guidewire ClaimCenter™ and supplement the systems it has in place. Guidewire Software, Inc. (NYSE: GWRE) provides the industry platform that Property and Casualty (P&C) insurers rely upon. The Co-operators will adopt a Smart Core™ system to augment its evolving predictive analytics strategy, and deliver actionable insights to enable key decisions. The Co-operators has been a ClaimCenter customer since 2008.

“We selected Guidewire Predictive Analytics primarily for its ease of integration,” said Carl Lambert, vice president, Business Intelligence, and chief data and analytics officer (CDAO), with The Co-operators. “Guidewire’s solution will enable us to incorporate insights from our predictive analytics models and improve our overall claims processes. Ultimately, this is all about our clients. The more efficient we are at handling claims and the more accurately we identify fraud risk, the better the client experience.”

“We are pleased that The Co-operators has embarked on its Smart Core journey by expanding its relationship with Guidewire and selecting Predictive Analytics to complement its decade-long use of ClaimCenter,” said Steve Sherry, chief sales officer, Guidewire Software. “We admire the company’s vision of delivering tangible value to meet and exceed its clients’ needs and expectations, and look forward to helping the company continue to adapt and succeed in today’s rapidly-changing insurance marketplace.”

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