Skip navigation

Guidewire Software Announces Livegenic as New Solution Alliance Partner

Guidewire Software Announces Livegenic as New Solution Alliance Partner

Livegenic publishes its first Ready for Guidewire add-on, helping P&C insurers achieve a seamless claims process and high levels of digital collaboration with policyholders
PHILADELPHIA Pa. and SAN MATEO Calif., 25 junho, 2019

Livegenic, a real-time video platform for insurance, and Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon, today announced that Livegenic has joined Guidewire PartnerConnect™ as a Solution partner. The companies also announced that Livegenic’s new plug and play Ready for Guidewire validated add-on, created using the Guidewire DevConnect™ developer environment, is now available to insurers in the Guidewire Marketplace.

Livegenic’s Ready for Guidewire add-on makes it easy for insurers on Guidewire ClaimCenter™ to streamline their customers’ claims experience with the Livegenic MyClaim App and Customer Portal. Designed specifically for policyholders, Livegenic MyClaim combines a simple, easy-to-use interface with an adaptable workflow that enables policyholders to document their claims anytime, anywhere – online or offline. The Livegenic Customer Portal allows insurers to collaborate with policyholders or field resources, providing live photo and video streaming, guided offline photo capture, and direct document uploads – all through the web browser on their device.

“Our partnership is designed to provide an easy integration between Guidewire ClaimCenter and Livegenic’s visual claims collaboration platform which provides a suite of mobile and browser-based solutions that helps insurers virtually inspect, document, and review claims,” said Olek Shestakov, President & CEO, Livegenic. “We look forward to making it simpler and faster for our joint insurance clients to offer the innovative self-service inspection option to their policyholders as integrating with Livegenic via the new Ready for Guidewire add-on greatly simplifies the integration process and reduces implementation time for the insurer.”

With the Livegenic Ready for Guidewire add-on, claims adjusters can:

  • Directly access the Livegenic platform’s workflows, tools, and features directly from ClaimCenter via the integrated Livegenic Services Screen.

  • Automatically generate Livegenic claim files, send app invitation links to mobile users, and access the embedded Livegenic Web Portal all without leaving ClaimCenter.

  • Review photos, videos, audio files, and other content immediately following a remote collaboration session in the Livegenic Web Portal, facilitating responsive claims resolution for policyholders.

"We are pleased to welcome Livegenic as a Guidewire PartnerConnect Solution partner,” said Becky Mattick, Director, Global Solution Alliances, Guidewire Software. “Livegenic’s Ready for Guidewire add-on provides claims teams with access to its visual claims collaboration platform enabling high levels of customer service throughout the claims investigation process. We are excited to make these innovative insurtech capabilities available to our mutual insurer clients.”

Please find more information about Livegenic on the Guidewire Smart Approach blog.

Sobre os softwares da Guidewire

A Guidewire é a plataforma de confiança das seguradoras gerais para engajamento, inovação e crescimento com eficiência. Combinamos aplicativos digitais, principais, de análise e inteligência artificial para fornecer nossa plataforma como um serviço em nuvem. Mais de 400 seguradoras, desde novatas até as maiores e mais complexas do mundo, operam com produtos Guidewire.

Como parceiro de nossos clientes, evoluímos constantemente para viabilizar o seu sucesso. Temos orgulho de nosso histórico inigualável de implementações, com mais de 1.000 projetos bem-sucedidos, desenvolvidos com o apoio do maior ecossistema de parceiros e equipe de P&D do setor. Nosso marketplace disponibiliza centenas de aplicativos que aceleram a integração, a localização e a inovação.

Para obter mais informações, acesse www.guidewire.com e siga-nos no Twitter: @Guidewire_PandC.

Contato de mídia global

Contate-Nos

O email: pr@guidewire.com

Navigate what's next.