Insurance Customer Attitudes: Research Studies

Insurance Customer Attitudes: Research Studies

consumer survey 2020 - Descubra la posición de los clientes con respecto a los productos de software Guidewire.

In April 2020, Guidewire commissioned three parallel research studies—in the UK, France, and Germany—to examine consumer perspectives on insurance and insurers. Our objective was to gather insight into how insurers can improve customer relationships, enhance their products and services, and consider new offerings.

The market research agency Censuswide surveyed a representative sample of 3,000 insurance customers in the three countries. The surveys took place after COVID-19 lockdown measures began.

White Papers

White Papers
Here are our white papers for the survey in each country.

United Kingdom

Press Releases

Press Releases
Here are our press releases for the survey in each country.

UK Study
Insurance After COVID-19: Increased Awareness for UK Population of the Importance of Protecting their Online Identity and Income

France Study
L’assurance dans l’après-COVID-19 : la population française de plus en plus consciente de l’importance de s’assurer contre les cybermenaces

Germany Study
Studie von Guidewire belegt: COVID-19-Krise schwächt Vertrauen in Versicherungen, birgt aber auch Upselling-Potenzial

Related Articles

Related Articles
Here are related Guidewire articles that may be of interest.

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