Intelligent Experience
Stories from the teams designing how P&C professionals find answers, learn faster, and get work done.
Managing Stakeholder Relationships as a UX Designer
Stakeholder relationship management is one of the most important yet often overlooked skills in UX.
From Search to Flying Car: The Story Behind the Guidewire Documentation Assistant
Our journey began with a bold challenge I gave our Information Experience team: “Build a flying car; don’t spend effort trying to make horses run faster.”
The Accessibility Imperative (part 3): Fostering a Culture with Inclusive Design Systems
In the first two parts of this series, we laid the groundwork by exploring the fundamentals of inclusive design systems and the practical tools for building and testing them.
The Accessibility Imperative (part 2): A Practical Approach to Inclusive Design Systems
In part 2, we will give some practical standards and tools you can use to help ensure your design system is truly inclusive.
The Accessibility Imperative, Part 1: Building a Foundation for Inclusive Design Systems
Accessibility is often discussed in the context of user-facing interfaces, but it must be woven into every aspect of digital product creation – from internal tools and workflows to team collaboration platforms and design systems.
Rethinking Search
How Guidewire is Building a More Intuitive, Intent-Driven Search Experience
The Challenges of Product Design in Enterprise Software
Maintaining strong relationships with designated representatives, such as the customers’ Business Analysts and power users is essential, but it’s equally important to engage a broader array of end users and organisations.