Policy Management

Customer-centric policyholder experiences are essential. Turn every policy touchpoint into a moment of value, from efficient policy issuance to service and retention.

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See the Full Insurance Lifecycle

Close the Gap Between Technology and Experience,
Where it Matters Most

Today’s customers expect more than just great products. Guidewire helps you streamline the administration of policies, renewals, billing, and overall growth, so every interaction feels easier and more connected.

65%

better TSR (Total Shareholder Return) than peers for customer experience leaders

1-2x

of policyholders typically only interact with their insurers once or twice a year, making it critical for enhanced user experience

^{Source: McKinsey}

Unleash Agility Across All Lines of Business

Boost conversion rate, reduce delinquencies, and improve retention, all at a lower cost.

Keep up with changing customer needs and business demands across personal, commercial, and specialty lines, all with a single policy administration system.

PolicyCenter screen - Account Summary: Wright Construction

Agile, Comprehensive, Convenient

Guidewire empowers insurers to offer superior customer experiences and improve their policyholder relationships, resulting in a lower loss ratio and a higher NPS score.

Lifecycle - Policy Management

The Entire Insurance Lifecycle:
Explore Every Stage

Proven Experience, Earned Trust

See what our customers say

Mountain West Farm Bureau
Any actuary will tell you that 80% of their time is spent taking care of data and 20% of their time is actually getting to do actuarial work. The advantage of Data Studio and Explore is I get to switch that. 20% of my time is data. 80% of my time is spent getting to do actuarial work, which will make the offerings and products and pricing that we have that much better.
Daniel Sorensen
Chief Actuary
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Capital Insurance Group
The way that we are consuming and utilizing the data gives us insight into all of our reporting, including operational and financial reporting. Any reporting that we have is built off of production reporting, agency performance, financial reporting, metrics, premium receivables, and claims.
Michael Ackerman
Chief Information Officer
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Aioi Nissay Dowa New Zealand
We’re already seeing that the automation for new business intake has been cut from 13 manual steps to get active and live in our system down to zero. We’re doing no steps, which means I can take in about double the business without growing my policy team at all.
Adrian Thompson
Former COO
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