Guidewire for UK General Insurance
Modular, unified, and scalable: Guidewire is the trusted platform for General Insurance to streamline operations, drive efficiency, and scale with confidence.
Get to Market Fast, Delight Customers, Control Risk with Guidewire for UKGI
A flexible platform that speeds up product launches, enables insurers to deliver tailored digital services, and integrates advanced analytics for better decision-making. Transform your business with smart, connected workflows that foster growth and innovation.
Product Definition
Launch and update products fast with business-friendly product design tools and accelerate time to market with pre-built product and market content.
RSA Improves Customer and Broker Experiences with ClaimCenter Cloud
Achieve Immediate Business Value
Unlock the full potential of your insurance operations with Guidewire. Adapt easily to market shifts, automate processes, and leverage actionable data insights to improve business outcomes.
- Simplify the entire insurance lifecycle with a unified and extensible platform that drives operational efficiency and reduces complexity.
- Stay ahead with a platform that delivers continuous updates, ensuring access to the latest industry advancements and competitive features.
- Create and update products with no-code tooling, then launch them via digital channels in minutes for fast time to market.
- Unlock the full potential of your data, and leverage third-party data, with a connected platform and the ability to embed actionable insights into policy, billing, and claims workflows.
- Offer intuitive, personalized user experiences across all channels, increasing user satisfaction and engagement.
- Improve claims handling with automation and advanced tools that enhance processing speed, reduce costs, and boost customer satisfaction.
- Scale efficiently with a cloud-native solution that adapts to your unique business needs and minimizes IT complexity.
- Trust Guidewire’s established history of successful deployments and proven impact across the global insurance market.
- Innovate easily by leveraging Guidewire Marketplace and a vast ecosystem of technology and consulting partners.
- Ensure compliance with local and global regulations through built-in features that streamline reporting and regulatory adherence.
Strength and Flexibility in One Platform
With Guidewire SaaS delivery, a powerful, resilient infrastructure merges with agile cloud services, driving the efficiency and innovation of your core applications across the entire insurance lifecycle.
Amplify business and analytics applications with essential core services that help insurers accelerate, adapt, and innovate.
Leverage a dynamic infrastructure that empowers developers, offers comprehensive monitoring, and delivers scalability when you need it most.
Proven Experience. Earned Trust.
In the UK and Worldwide.
20+
years of experience powering innovation in UK General Insurance570+
insurers in 42 countries leverage Guidewire to innovate and thrive1700+
successful projects supported by the industry’s largest R&D team
See what our customers say
RSA Insurance
With Guidewire at the heart of our claims transformation, we enabled same-day claims settlement, reduced manual claim notification by 30%, and improved handler efficiency by 17%. This has led to better financial performance, putting us in a stronger market position.
Karl Helgesen
Chief Operating Officer
Aioi Nissay Dowa
InsuranceSuite on Guidewire Cloud enables us to be quick, efficient, and responsive, and to give the best customer service we can. Instead of focusing on manual processing tasks, we can focus more on proactive, strategic customer management.
Adrian Thompson
Chief Operating Officer
Hollard
Partnering with Guidewire and having local content built for us saves us significant time and energy. It also removes complexity.
Paige Vincent
Chief Operating Officer
P&V Group
After the ClaimCenter implementation, we saw that the NPS increased 20%. The main reason for this was that we were predictable. We could deliver on our promises to customers and agents.
Rudi Serron
Former CIO
Saga Services
There was a real desire to change the way we work, to add a new string to our bow in terms of change delivery.
Matthew Gurney
Head of Risk Transformation
Zurich
The customer experience is quite vastly improved since we have been using ClaimCenter. Before we went live on the system, we base-lined our claims performance net transactional promoter scores using our legacy system. We are now seeing quite a significant increase in customer satisfaction.
Tony Emms
Former UK Chief Claims Officer
NFU Mutual
We see our agents as customers, and Guidewire technology will enable us to improve the consistency and efficiency of the processes they work with. Customers and agents will be able to interact in new ways, and NFU Mutual will be able to service customers like never before.
Steve Bower
Former Customer Services Director
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Frequently Asked Questions
- Guidewire supports a comprehensive range of insurance products for both personal and commercial lines, including property, casualty, motor, and specialty insurance. The platform’s flexibility enables UK insurers to quickly launch and adapt products, thanks to its no-code tooling and modular structure, allowing them to meet market demands with agility and speed.
- Guidewire InsuranceSuite offers UK insurers an integrated solution that spans policy, billing, and claims management. The platform enhances operational efficiency, provides real-time insights, and supports regulatory compliance, helping insurers bring new products to market quickly while avoiding the burden of maintaining legacy systems.
- Guidewire’s digital-first solutions, like Jutro, empower UK insurers to create seamless, bespoke experiences for any user, line of business, or digital channel. The platform’s straight-through processing and flexible design tools enable insurers to offer personalized services, improve response times, and differentiate their brand with intuitive workflows that drive customer satisfaction and retention.
- Guidewire’s embedded analytics, such as Guidewire Predict and HazardHub, provide UK insurers with real-time, actionable insights to improve underwriting and risk assessment. By integrating predictive analytics directly into workflows, insurers can make smarter decisions faster, optimise risk selection, and adjust pricing models based on data-driven insights, including cyber risk insights from Guidewire Cyence.
- With Guidewire’s Advanced Product Designer and Jutro Digital Platform, UK insurers can bring new products to market in a few clicks. The low-code, no-code capabilities allow business teams to define, personalise, and launch products quickly via digital channels, ensuring fast time-to-market and the flexibility to adapt to changing customer needs.
- Guidewire offers comprehensive implementation services to ensure a seamless transition for UK insurers. From onboarding to custom integrations, Guidewire supports insurers through each step with expert guidance, training, and continuous support. Leveraging a global network of certified consultants, Guidewire ensures that every customer goes live successfully, helping them get the most out of their investment.
- Guidewire’s cloud-first platform simplifies compliance with key regulations such as GDPR, Solvency II, and other local government guidelines. The system is built to ensure continuous updates, taking the burden off insurers and ensuring they stay ahead of regulatory changes, all while reducing the total cost of ownership.
- Guidewire’s platform ensures data security and privacy through robust encryption, secure access controls, and compliance with GDPR. Its cloud-first architecture allows for continuous updates to keep pace with evolving regulations, providing insurers with a secure environment that safeguards both customer data and business operations.
- Guidewire provides access to the industry’s largest ecosystem of InsurTech vendors, allowing UK insurers to tap into a wide range of innovations. With more than 200 vetted solutions available through Guidewire Marketplace, insurers can integrate new capabilities easily via open APIs and continuously evolve their offerings without the constraints of traditional legacy systems.
Learn More About Guidewire for UK General Insurance
Request a call, schedule a demo, or ask a question.
More Resources
HazardHub for the United Kingdom
Data Sheet