artificial intelligence

The impact of cybercrime on the global economy is growing at a rapid pace. By next year, global cybercrime losses could reach a staggering $6 trillion according to the World Economic Forum. And yet the global cyber market is currently worth a mere $7 billion. ... Read More >
The previous parts in this series on taming the uncertainty of ransomware risk advanced a playbook approach to reducing conceptual uncertainty of ransomware risk, and revealed the value of risk factors in reducing empirical uncertainty. Here we bookend this series by delving into the cyber insurance implications of these approaches to reducing ransomware risk. ... Read More >
As the insurance industry as a whole continues to feel the effects of COVID-19 in many different ways, insurers in the workers’ compensation market are keeping a close eye on claims numbers and legislative activity. According to a National Council on Compensation Insurance article earlier this month, complex COVID-19 claims are rare in frequency but have a disproportionately high impact on medical expenditures. ... Read More >
Oh the possibilities…and the precautions! That’s one of my takeaways from the latest episode of InsurTalk. In this episode, Shift Technology CEO Jeremy Jawish talks about the impact of artificial intelligence in claims. ... Read More >
I’ve had the pleasure of collaborating with many folks here at Guidewire who are working to fulfill one of our key missions: enabling a vibrant ecosystem that insurers can harness to accelerate innovation and differentiate. This is a goal we have not just as a company but as a participant in the P&C industry. Recently there’s been a tremendous amount of momentum in this area. The introduction of new integration approaches and developer tools, along with the pace at which new partners are signing on to participate in the Guidewire Marketplace, has resulted in a huge increase in the number of apps available. We’ve also introduced entirely new categories of solutions such as virtual claims inspections and AI-powered fraud detection. ... Read More >
Executing innovation isn't easy, especially in an industry steeped in history and regulations. The property and casualty insurance industry is one of those. The obstacles and challenges are many, including working within the confines of manual activities, human-based servicing, stale product offerings, and a legacy employee mindset. Innovation is a process, one that needs a solid beginning and of course, persistence.... Read More >
This weekend I was joined by Guidewire colleagues who generously donated their free time to help me kick off, mentor, and judge our annual hackathon organized by a woman student: DV Hacks II. Hackathons are a fun way of linking code to viable and real-life outcomes, and they also give students a chance to compete for prizes and recognition. ... Read More >
Drones are often touted as being the answer to a great number of modern-day challenges. Soon, we are told, they will be making shopping deliveries for us, dropping off pizzas, and even taxiing us around. ... Read More >
Artificial intelligence (AI) is progressing rapidly and helping to transform the property and casualty (P&C) insurance industry. Designed to make real-time decisions that improve over time, AI leverages data from multiple sources to simulate human processes and match our capacity to learn.... Read More >
Email is a mixed blessing for commercial lines insurers: It’s a fast, convenient way to communicate with policyholders, but because of email’s freewheeling format, every message is different and standards are few.... Read More >

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