Smart Approach Blog

Welcome to Guidewire’s blog for property/casualty insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

My name is Brian Desmond and I serve as the CMO at Guidewire, which provides an industry platform for property and casualty (P&C) insurers. In a previous blog post, I defined what an industry platform is and why it’s such a big idea for the P&C industry. In this blog post, I outline why the cloud—in terms of its technology and business model definitions—is critical for an industry platform to perform at scale. I appreciate the fact that you may be skeptical, given my company’s role. I’ve tried to write a substantive and useful piece. You will be the judge of that. ... Read More >
Not all software vendors think of themselves as being on a journey with their customers. Many, if not most, communicate their releases as single data points with little vision toward the future. While it’s easy to look at the most current version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? ... Read More >
It is predicted that by 2020 there will be 30 billion Internet of Things (IoT) devices - a 31% year-over-year increase from 2017. The global market value of IoT in 2020?  Well, it’s projected to reach $7.1 trillion by 2020. ... Read More >
Drivy is the leading marketplace for car rentals in Europe. The service enables each user to rent a car from someone within walking distance of the renter’s home whenever needed—whether to go away for a weekend, attend a business meeting, or organize a move. The service includes comprehensive insurance coverage. Vehicle owners can also rent out their vehicles on the website. ... Read More >
Recently I had the pleasure of attending the Plug and Play 2018 Winter Symposium where InsurTechs “pitched” their value propositions in five minutes to a large audience of insurers and potential investors. In my final InsurTech blog for 2018, I highlight three interesting value propositions from the session. ... Read More >
What is an industry platform and why is it such a big idea? It’s clear the technology landscape in P&C insurance is becoming a “platform market.” Participants know the market used to be for modular applications designed along functional lines (claims, policy, billing). The next phase was the market for integrated suites including core operations, data and analytics, and systems for digital engagement. The third phase, recently begun, is the platform phase, evidenced by commentary such as this from Celent’s Donald Light. So what is an industry platform? And why should you care? ... Read More >
In mid-August of this year, I wrote a blog about an event that was held at Guidewire – Girl Geek X. In it, I lauded the women who have endured the ups and downs of insurance technology. I’m still inspired by the tenure of many women in this industry, especially when I hear some experiences of slow movement to leadership roles.... Read More >
Bug bounty programs are growing at an incredible rate. According to the 2018 Hacker Power Security Report, almost every statistic about bug bounties has increased: from a 54% increase in new programs launched to a 49% increase in the number of reports submitted and vulnerabilities disclosed publicly. This is a positive sign for the future of the disclosure industry, in contrast to a troubled beginning when companies and governments pursued legal action against those who reported vulnerabilities (such actions, however, are still happening). ... Read More >
At the time of the announcement, the Cyence Cyber Risk model was predicting that Marriott had a probability of 83% of having any incident and a probability of 43% of having a data breach specifically. Perhaps more relevant, our model estimated a 12% probability of having an insurance relevant incident. ... Read More >
How do you define “moving to the cloud”? The old cliché “Beauty is in the eye of the beholder” applies just as well to the definition of the cloud. It’s become a catch-all phrase for which people have their own definitions. Often when you think of the cloud, the common connotation and benefits are immediately around technology: simplifying IT by eliminating servers, reduced IT risk by removing data center operations, and increased security by centralizing software operations. ... Read More >

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