Smart Approach Blog

Welcome to Guidewire’s blog for property/casualty insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

Feb
25
2013

Too often looking at poorly designed BI or analytics tools is like a punch in the gut: welcome to work – you’re going to be miserable. 

Feb
15
2013

“She is frequently kind
And she's suddenly cruel
She can do as she pleases
She's nobody's fool
But she can't be convicted
She's earned her degree…”

-          Billy Joel, American singer/songwriter

Feb
05
2013

On July 10, 2008, the Apple App Store opened with about 500 apps: over 40 billion app downloads later, from 500 million accounts, with a choice of more than 775,000 apps, you could logically draw the conclusion that making apps must be rather easy. Truthfully, the technical process is not exactly rocket science, but that, I think, misses the point.

Jan
18
2013

Here at Guidewire Live, we like to emphasize how easy we make it for customers to join: You install a simple extract program, and we take care of the rest. And when you log in to our apps, we want you to see meaning, not “big data”.

Jan
09
2013

You may wonder how Guidewire Live got its name. I’m not a parent and therefore have never been burdened with placing the name on a child who’ll have to live with it for life. Sure, I’ve named hamsters as a kid. I named my dogs Roxy and Mervin, even called a beat up pick-up truck Denise, but none of them (nor anyone else) particularly cared what they were called, so selecting their names didn’t present much pressure.

Dec
14
2012

When I think of new, modern policy systems, or even modern systems in general, I think of an environment where much of the recurring tasks are increasingly automated - from validation to basic responses. Inevitably, this leads to an image of a whirring box where information goes in and decisions come out. Efficient and consistent, but 'faceless'.

Dec
07
2012

Insurance carriers are obsessed with models. Catastrophe models, predictive models, statistical models – they are all the rage. Tyra Banks would be proud. Models (of the non-runway variety) are useful tools to answer questions like “what could happen” and “what might be”.  But these models are most useful when trying to speculate on the future. We should have better ways to evaluate the present and the past. 

Nov
30
2012

You’ve probably heard the stats. Things like, “more data is created every day than existed in the entire world back in 2003” (true). Or how about, “72 hours of video are uploaded to YouTube every minute”[1] (true). Impressive as they are, these kinds of stats share another important characteristic:  they are totally useless.

Nov
29
2012

As much as I’m tempted to just say “42”, this is a more interesting question than it seems on the surface. Many Guidewire customers have an enterprise guideline for environments that every development project must adhere to, and our products fit nicely into such a structure. Others are looking for guidance and a best practice recommendation from a vendor like Guidewire.

Nov
21
2012

As the month of October started to come to a close I had the bright idea to dress up for Halloween as “Flo”, Progressive’s latest marketing marvel.

Nov
19
2012

There will be a new and regular series of blogs where members of the Guidewire Live team will be blogging our experiences and opinions on all things Guidewire Live and beyond.  We hope you’ll engage with us and give us your thoughts too.

Nov
12
2012

In this installment of "Keys to Success" I probe a somewhat controversial topic and that is the implementation of an Enterprise Service Bus (ESB) in parallel with a Guidewire core system. 

So, here we go...

Oct
13
2012

This article is the first of a multi-part series exploring Guidewire's product flexibility and our implementation methodology. Part one focuses on why an agile scrum methodology works so well with flexible packaged solutions like ours. In part two, I will discuss the importance of setting implementation Product Alignment goals  and  will continue by introducing our evolved implementation strategy called Value Alignment.

Sep
28
2012

I recently purchased a book from my local bookstore titled F in Exams - The Very Best Totally Wrong Test Answers. It’s a compilation of funny test responses collected by a teacher. I thoroughly enjoyed reading some of the comical entries, including:

Exam Question: What does a transformer do?

Student’s Response: It can go from being a robot to a sports car in three seconds.

Sep
19
2012

Even if you are a technology junkie like me, it’s difficult to keep up with all of the languages written for the Java Virtual Machine. If a few weeks pass and you haven’t heard of a new one, you probably aren’t paying attention (I just came across Loop the other day).

Aug
27
2012

This is the first in a series of blog posts about our experiences adopting agile methodology in the context of sales and marketing. This series will talk about process, tools, and how the team has benefited.

Since joining Guidewire about a year ago, I have had the privilege of hearing from many of our customers about how agile methodology has transformed how they run IT projects. A typical customer experience goes like this:

Aug
14
2012

Like millions of other people around the world, I’ve been glued to my television for the past couple of weeks, taken in by the spectacle that is the Olympic Games. To me, the Olympics represent competition and sportsmanship at the highest possible level, and it’s been a lot of fun to watch. However, in between all of the heartbreak and glory, I can’t help but wonder – what do the Olympics have in common with the property/casualty insurance industry?

Aug
13
2012

You’ve got funding and approval for your core system project, you’ve been exposed to Guidewire products and methodology, and you’ve got a firm grasp on your project scope through completion of the Inception Phase. Now, you’re ready to enter arguably the most exciting phase of the project – the Implementation Phase.

Aug
03
2012

We had the good fortune of starting Guidewire at a transformative time in the world of software engineering. It was in the early 2000's that people started really rethinking what it meant to write testable software. Some of the progress came through the advent of new tools and language constructs and from the sheer availability of computing power to do meaningful large-scale automated testing. But the real difference, for us, was in switching our heads around to put testing first.

Jul
18
2012

Pam Byrnes:  What's the matter sweetie? Can't sleep? 
Greg Focker
:  No, no. I was just going over my answers to the polygraph test your dad just gave me.
-  Meet the Parents

Pages