Smart Approach Blog

Welcome to Guidewire’s blog for property/casualty insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

Jul
13
2012

I've noticed a marked contrast among underwriters - between those less seasoned, who show a growing eagerness in underwriting automation techniques, and the more experienced underwriters, who express their reservations. The latter group points to the perceived pitfalls of relying too much on technology and the inability of those newer to the role to match the value of instinct that is gradually acquired over time.

Jul
06
2012

This is the first installment of what I hope is a series of posts that outlines keys to successful Guidewire system implementations using the agile methodology. This installment focuses on a role in our agile implementations, the product owner.

Background 

Jul
03
2012

Last week, I had the good fortune of attending the ACE (America’s Claims Event) conference in Las Vegas. It was an energizing week for me, and I was particularly inspired to see so many of Guidewire’s customers in speaking roles at the conference. As you might expect with a claims conference, there were many complex issues discussed throughout the week. However, one theme that I heard consistently reinforced was quite simple.

Jun
28
2012

Summer holiday weekends ahead have my thoughts drifting to happy times with friends and family that will undoubtedly include raising a glass, or two, or more. Away from work and enjoying great company it’s easy to lose count, but the fun times can fade upon waking the next morning with a splitting headache.

Jun
28
2012
Credentials:
Jun
27
2012

At Guidewire, we think of each of our carrier customers as family members: true partners in what will be a career-long journey together. Holding this metaphor in our heads makes it easier to put engineering efforts into the right context and to prioritize them, but it also means that we take on a variety of burdens and responsibilities that transcend the traditional vendor-purchaser "relationship". I'm going to write about some of those challenges in my next few blog entries.

Jun
19
2012

Welcome to “Smart Approach”, Guidewire’s blog for property/casualty insurance. We are honored to have helped insurers around the world replace their legacy core systems and transform their businesses. We’ve learned a lot -- from more than 140 implementations; from our customers and our partners; from our successes and our mistakes.

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