Guidewire PartnerConnect

Success: It Takes a Community

Guidewire PartnerConnect™ is a network of select partner companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide partner community helps contribute to the success of our mutual customers in the property and casualty insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.

For most categories, PartnerConnect includes three relationship tiers: Select, Advantage, and Premier/Global Premier. The tiers are designed to recognize partners based on achievements and contributions such as insurance industry expertise, the number of Guidewire certified employees, the number of integration accelerators, and (as of 2019) the achievement of specializations for Consulting partners.

Consulting

Guidewire PartnerConnect Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 8,000 consultants who have been trained on, or are experienced with, Guidewire products.

Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and other complementary solutions for Guidewire products. 

Affiliations

Guidewire has relationships with various industry associations that benefit our customers.

Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

PartnerConnect | Consulting

Guidewire PartnerConnect™ Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 8,000 consultants who have been trained on, or are experienced with, Guidewire products.

The PartnerConnect Consulting program offers three tiers (Select, Advantage, and Global Premier) that reward and recognize partners for attaining sales goals, participating in active implementations, developing go-to-market skills by region, and achieving specializations.

Specializations are regionally based and require partners to demonstrate skills, knowledge, and competency in a particular Guidewire product or solution area. The achievement of specializations enables customers and Guidewire to have more clarity and insight into which partners have proven capabilities in a region. In addition, partners with specializations can better promote their capabilities across Guidewire products and solutions.

The following specializations demonstrate specific product capabilities and expertise:

  • Guidewire InsuranceSuite specialization partners can implement the essential core systems that support the P&C insurance lifecycle including underwriting, policy, billing, and claims management. This is a central source for all critical customer and financial data, rate and product definitions, workflows, and business rules across all lines of business.
  • Guidewire PolicyCenter specialization partners can implement an underwriting, policy, and product management system that supports underwriters as they serve agents and policyholders.
  • Guidewire ClaimCenter specialization partners can implement an end-to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting.
  • Guidewire BillingCenter specialization partners can implement a user-friendly billing and cash management system designed to drive efficiencies and deliver excellent across the entire P&C organization.
  • Guidewire InsuranceSuite Integration specialization partners can integrate a Guidewire product with external applications by using fundamental technologies such as plugins, messaging, and web services.
  • Guidewire Digital specialization partners can deliver compelling user journeys across marketing, sales, service, and claims and can deploy Guidewire Digital™ applications with Guidewire InsurancePlatform™ to drive customer centricity, business agility, and profitability.
  • Guidewire DataHub specialization partners can source, unify, standardize, and store data from internal systems as well as external sources.
  • Guidewire DataHub+ specialization partners can support both Guidewire DataHub™ and an insurance-specific Business Intelligence (BI) warehouse like Guidewire InfoCenter™ that provides consumable information for business intelligence, analysis, and enhanced decision-making.
  • Guidewire Cloud specialization partners can deliver Guidewire Cloud™ deployments.
  • Premier Go-to-Market (GTM) – North America specialization and Premier Go-to-Market (GTM) –EMEA specialization partners can support the expansion of Guidewire software technology into new relationships with insurers in a specific region. These partners also continue to drive adoption of Guidewire technology through successful project implementations, and they make the necessary investment in Guidewire training and certification to provide quality consulting services.
    Note:The Premier Go-to-Market (GTM) – North America specialization replaces the Regional Premier Americas specialization that was launched in 2018.
  • Digital UX complementary specialization partners have demonstrated interoperability or integration with Guidewire products in the area of User Experience (UX). Partners must apply for this specialization.
  • Premier Services Engagement specialization partners have developed a broad range of capabilities that enhance Guidewire delivery services. They have also demonstrated their ability to use a proven, flexible engagement model for effectively partnering with Guidewire customers and cooperating at a strategic scale with Guidewire Professional Services in Guidewire-led service engagements with the required competencies.

Our Consulting partners can be identified by region (North America, EMEA, APAC, LATAM), by tier (Select, Advantage, Global Premier), and by specializations (later in 2019).

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Capgemini

  • InsuranceSuite - Americas

Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, called the "Collaborative Business Experience". The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2010 global revenues of US 12.6 billion and employs over 108,000 people worldwide.

With more than 600 Guidewire experienced resources and 30 project engagements, Capgemini has a large global Guidewire practice to support implementations, upgrades, and hosting. Capgemini was the first Guidewire partner to perform a production upgrade, lead a Guidewire PolicyCenter implementation, and sign a multi-year Application Management Services agreement. Capgemini's Guidewire practice provides a consistent global methodology for Guidewire clients from their offshore delivery centers located in North America, Europe and India. Capgemini's mature global delivery model provides a flexible, consistent, cost efficient methodology with the potential to reduce the overall cost of implementation and ongoing support of the Guidewire platform. www.capgemini.com

Cognizant

  • InsuranceSuite - Americas

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We work with leading insurers and have 100+ delivery centers across North America, Europe, and APAC. Cognizant significantly expanded its capabilities in APAC with the acquisition of Adaptra in 2017.

Our end-to-end approach to Guidewire implementation services transforms business and IT ecosystems and modernizes and integrates legacy platforms—introducing new capabilities such as digital, cloud, and infrastructure services. Cognizant’s comprehensive partnership with Guidewire enables us to lead a client’s digital transformative journey on the Guidewire platform. We do this by leveraging deep delivery experience, a robust set of accelerators, and the latest technologies to drive customer engagement, predictable outcomes, and business value realization.

Creating agility across the enterprise enables insurers to respond faster to market disruptions, improve speed-to-market, and reduce operational costs. To learn more about our Guidewire services, visit https://www.cognizant.com/guidewire-implementation-services.

EY

  • InsuranceSuite - EMEA

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over.   We develop outstanding leaders who team to deliver on our promises to all of our stakeholders.  In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.  

As a leading provider of claims, billing, policy administration and enterprise incentive management transformation and implementation services to insurers worldwide, we bring to market end-to-end transformational solutions to address our clients' core insurance operations needs. By leveraging Guidewire-specific project accelerators and a strong onshore/offshore resource-base we deliver high value at a competitive price. We operate Insurance Centers of Excellence worldwide staffed by Guidewire trained and experienced professionals. Our proven services span the entire engagement lifecycle, from strategy through implementation and our clients benefit from our broad insurance sector experience, deep subject matter knowledge and integrated services in areas such as audit, actuarial, risk, finance improvement, operations improvement, transactions, tax, accounting and accounting implementation, financial reporting, technology, business intelligence and analytics, enabling them to enhance their business operations and position their companies to meet competitive demands. www.ey.com/us/insurance

PwC

  • InsuranceSuite - Americas

PricewaterhouseCoopers provides industry-focused assurance, tax and advisory services. More than 180,000 people in 153 countries across PwC's network share their experience to develop fresh perspectives and practical advice. PwC serves approximately 90 percent of the insurers in the Fortune 1000, and has extensive insight into client and industry issues.

PwC's Guidewire experience is based on our relationship dating back to 2003 and having worked on more than 75 Guidewire projects. When PwC acquired BearingPoint in June of 2009, they brought over their Guidewire practice, including consultants, project accelerators, and best practices from implementations. PwC continues to leverage and grow their Guidewire Center of Excellence and Lab that allows their consultants to share information, provide continuous training and improvement of PwC's Guidewire-specific templates. PwC has a rich inventory of Policy, Billing and Claims business cases, capability models, reference architectures, business and technical requirements, process flows and Guidewire-specific artifacts based upon their software system. PwC has the ability to provide ongoing application maintenance and infrastructure support for their clients as needed. PwC's experience allows them to focus on the overall business and technology transformation and accurately estimate these projects and balance project execution and change management within a client's organization to help obtain the return on investment during these complex projects. www.pwc.com

PartnerConnect | Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and complementary solutions for Guidewire products.

For more information, or to learn about the Ready for Guidewire accelerator validation program, contact the PartnerConnect Solution team.

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Hyland, creator of OnBase

For more than 20 years, Hyland, creator of OnBase, has provided nearly 12,700 lifetime customers with real-world solutions to everyday business challenges. Dedication to our customers is why Hyland realizes double-digit growth year after year, and why 98 percent of our customer base continues to renew its annual maintenance. The OnBase enterprise content management (ECM) solution is one of the most flexible and comprehensive ECM products on the market. Tailored for departments and comprehensive for the enterprise, OnBase is designed to evolve with the long term needs of industries including Insurance, Financial Services, Higher Education, Healthcare, Government and Manufacturing. With strategic focus on the insurance industry, Hyland has successfully helped 450+ insurance companies by transforming processes that rely on documents, content and people. OnBase helps organizations run better, smarter and faster. With a sole focus on ECM that combines deep integrated content and process management functionality, OnBase includes features purpose-built and delivered by people with proven industry expertise.

With OnBase, Guidewire customers seamlessly integrate to a fully functioning ECM solution, while maintaining their presence in the Guidewire product suite. Users access secure, centralized content in OnBase from their core Guidewire application – where they are the most comfortable and productive. OnBase provides users accessibility to all related content, regardless of type, in a tabbed interface. For example, insurance users can organize data in the same way it appears in Guidewire – by incident, claimant, account, etc. When content is current and easily accessible, businesses improve decision-making while eliminating the need to search through other systems and physical files. By integrating with OnBase, Guidewire customers leverage combined document management, records management and business process automation in a single core solution to enhance customer service and gain a competitive advantage. www.onbase.com/insurance

OpenText

OpenText Exstream is a market-leading, multichannel customer communication management (CCM) solution, proven to improve the customer experience and make customer interactions more profitable. Designed for companies that thrive on strong customer relationships, OpenText Exstream empowers business users to transform the customer experience and make the most of every customer touch point by creating insightful, impactful, real-time customer communications. OpenText Exstream easily integrates with your core systems—claims, policy administration, billing—and streamlines business processes to reduce costs while helping you deliver a "one-in-a-million" customer experience. Don't just take our word for it; take a look at what the industry is saying: Forrester Research named us a leader in document output for customer communications (Q3 2011), and Madison Advisors ranked our multichannel delivery capabilities "among the best" (2011). Our customers have won 58 DALBAR awards for outstanding customer communications.

OpenText is committed to the Guidewire PartnerConnect Solution program and is pleased to offer accelerators for the entire Guidewire InsuranceSuite that provide seamless integration into our customer communication management software. This enables faster implementation and integration of these two market-leading technologies. We currently share more than 20 joint customers globally across Guidewire InsuranceSuite. OpenText Exstream's scalable and flexible architecture enables easy integration with InsuranceSuite and supports growth without additional investment. With more than 750 customers worldwide and more than 15 years in the market, OpenText Exstream is a proven and trusted insurance industry solution. http://engage.opentext.com/products/exstream

Smart Communications

Smart Communications provides software solutions that help insurance companies engage with their customers and partners through highly personalized and relevant interactions at every touchpoint. Recognized as leading the advancement of solutions for Customer Experience Management, Smart Communications reshapes the way companies conduct business with their customers and partners. Our solutions enable business users to manage all aspects of customer experience and enterprise engagement, providing real-time interactive management of communication, conversation, and collaboration. The result means businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience as well as benefiting from significant efficiencies, cost savings, and enterprise-level control over regulatory compliance.

Since 2009, Smart Communications and Guidewire have worked together to develop accelerators for fast-to-deploy policy assembly, billing, and interactive claims correspondence integration. These accelerators have been successfully deployed at a large number of our mutual customers. The joint Smart Communications + Guidewire integrated solution has become the go-to platform for insurers who are modernizing policy, correspondence, and billing systems as they dramatically improve customer satisfaction, loyalty, and revenue outcomes. We serve our global customer base from offices located in North America, Europe, and Asia Pacific. Visit www.smartcommunications.com to learn more.

PartnerConnect | Affiliation

Guidewire has relationships with various industry associations that benefit our customers.

ACORD

ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance industry. ACORD facilitates the development of open consensus data standards and standard forms, and works with its members and partner organizations to drive implementation of those standards. www.acord.org

CSIO

CSIO (Centre for Study of Insurance Operations) is Canada’s technology association of P&C insurers, software providers, and more than 36,000 brokers. CSIO improves the consumer’s ease of doing business within the broker channel by overseeing the development, implementation, and maintenance of technology standards and solutions such as eDocs, My Proof of Insurance eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, an industry-owned platform for the efficient exchange of policy information between partners. To learn more, visit www.csio.com.

DARVA

DARVA gathers together the various stakeholders of the French market for car, home and health insurance. DARVA offers services and innovative fully secure solutions to simplify communications between information systems of insurers and their partners: brokers, independent experts, repair shops, etc. DARVA and Guidewire have partnered to create the necessary interfaces for an optimal, integrated claims management process. www.darva.com

IASA

The Insurance Accounting & Systems Association, Incorporated (IASA) is a non-profit, education association that strives to enhance the knowledge of insurance professionals, and participants from similar organizations closely allied with the insurance industry by facilitating the exchange of ideas and information. www.iasa.org

ISO

ISO is a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information; policy language; information about specific locations; fraud-identification tools; and technical services. In the United States and around the world, ISO helps customers protect people, property, and financial assets. ISO is a member of the Verisk Analytics Family of Companies. www.iso.com

PartnerConnect | Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

Amazon Web Services

Guidewire is a member of APN, the Amazon Web Services partner network. Guidewire works with AWS to host and integrate Guidewire solutions on the AWS platform.  aws.amazon.com/

IBM

Guidewire is an optimized member of the IBM PartnerWorld Insurance Industry Network. Guidewire solutions support a wide range of IBM hardware and software platforms including System p and System x server families, the AIX operating system, Cognos Business Intelligence tools for reporting and WebSphere Application Server. www.ibm.com

Guidewire has now enabled its ClaimCenter solution on the IBM PureApplication System. Optimization on IBM PureSystems empowers our joint customers to realize improved time to value with faster deployment, consolidated servers and application workloads achieve efficiencies in resource usage, improved performance, and reduced system management complexity.

Microsoft

Guidewire works with Microsoft to ensure that Guidewire's products are optimized with Microsoft solutions including SQL Server and geocoding offerings. www.microsoft.com

Oracle

Guidewire is a member of OPN, Oracle's partner network. Guidewire works with Oracle to ensure that Guidewire's products are optimized with Oracle's solutions including Java, WebLogic Server, and Oracle Database offerings. www.oracle.com