Guidewire PartnerConnect

Success: It Takes a Community

Guidewire PartnerConnect™ is a network of select partner companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide partner community helps contribute to the success of our mutual customers in the property and casualty insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.

For most categories, PartnerConnect includes three relationship tiers: Select, Advantage, and Premier/Global Premier. The tiers are designed to recognize partners based on achievements and contributions such as insurance industry expertise, the number of Guidewire certified employees, the number of integration accelerators, and the achievement of specializations for Consulting partners.

Consulting

Guidewire PartnerConnect Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 10,000 consultants who have been trained on, or are experienced with, Guidewire products.

Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and other complementary solutions for Guidewire products. 

Affiliations

Guidewire has relationships with various industry associations that benefit our customers.

Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

PartnerConnect | Consulting

Guidewire PartnerConnect™ Consulting partners provide consulting services such as business transformation and strategy, implementation, and related solution and delivery services. To date, Guidewire Consulting practices worldwide include approximately 10,000 consultants who have been trained on, or are experienced with, Guidewire products.

The PartnerConnect Consulting program offers three tiers (Select, Advantage, and Global Premier) that reward and recognize partners for attaining sales goals, participating in active implementations, developing go-to-market skills by region, and achieving specializations.

Specializations are regionally based and require partners to demonstrate skills, knowledge, and competency in a particular Guidewire product or solution area. The achievement of specializations enables customers and Guidewire to have more clarity and insight into which partners have proven capabilities in a region. In addition, partners with specializations can better promote their capabilities across Guidewire products and solutions. Guidewire recently announced the Global Delivery specialization, which recognizes partners that have a large investment in their Guidewire practice, meet the global skills metric, and continue to meet the minimum number of references in a specific region.

The following specializations demonstrate specific product capabilities and expertise:

  • Guidewire InsuranceSuite specialization partners can implement the essential core systems that support the P&C insurance life cycle, including underwriting, policy, billing, and claims management. This is a central source for all critical customer and financial data, rate and product definitions, workflows, and business rules across all lines of business.
  • Guidewire PolicyCenter specialization partners can implement an underwriting, policy, and product management system that supports underwriters as they serve agents and policyholders.
  • Guidewire ClaimCenter specialization partners can implement an end-to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting.
  • Guidewire BillingCenter specialization partners can implement a user-friendly billing and cash management system designed to drive efficiencies and deliver excellent across the entire P&C organization.
  • Guidewire InsuranceSuite Integration specialization partners can integrate a Guidewire product with external applications by using fundamental technologies such as plugins, messaging, and web services.
  • Guidewire Digital specialization partners can deliver compelling user journeys across marketing, sales, service, and claims and can deploy Guidewire Digital™ applications with Guidewire InsurancePlatform™ to drive customer centricity, business agility, and profitability.
  • Guidewire DataHub specialization partners can source, unify, standardize, and store data from internal systems as well as external sources.
  • Guidewire DataHub+ specialization partners can support both Guidewire DataHub™ and an insurance-specific business intelligence warehouse, like Guidewire InfoCenter™, that provides consumable information for business intelligence, analysis, and enhanced decision-making.
  • Guidewire Cloud specialization partners can deliver Guidewire Cloud™ deployments.
  • Guidewire InsuranceNow specialization partners can support InsuranceNow implementations in the United States. Support can include subcontracting, implementation support, and complementary support services. Guidewire will continue to lead InsuranceNow projects. This specialization is by invitation only.
  • Guidewire Upgrades specialization partners have demonstrated comprehensive product knowledge, experience with upgrade tools and techniques, and active engagement with Guidewire to deliver successful, referenceable upgrade projects.
  • Premier Go-to-Market – North America specialization and Premier Go-to-Market – EMEA specialization partners can support the expansion of Guidewire software technology into new relationships with insurers in a specific region. These partners also continue to drive adoption of Guidewire technology through successful project implementations, and they make the necessary investment in Guidewire training and certification to provide quality consulting services.
    Note: The Premier Go-to-Market – North America specialization replaces the Regional Premier Americas specialization that was launched in 2018.
  • Digital UX complementary specialization partners have demonstrated interoperability or integration with Guidewire products in the area of User Experience (UX). Partners must apply for this specialization.
  • Premier Services Engagement specialization partners have developed a broad range of capabilities that enhance Guidewire delivery services. They have also demonstrated their ability to use a proven, flexible engagement model for effectively partnering with Guidewire customers and cooperating at a strategic scale with Guidewire Professional Services in Guidewire-led service engagements with the required competencies.

Our Consulting partners can be identified by region (North America, EMEA, APAC, LATAM), by tier (Select, Advantage, Global Premier), and by specializations.

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GFT

  • InsuranceSuite - EMEA

As an experienced technology partner, GFT employs more than 5,000 professionals across 13 countries who are committed to driving digital transformation in the insurance sector. Drawing on extensive knowledge gained over the past 30 years—and leveraging insurance-specific assets and dedicated delivery centers in the Americas and Europe—we advise the world’s leading institutions. Our IT solutions focus on one critical goal: ensuring that each IT or business project creates real value for the insurance organization.

In addition to responding to new demands, insurance companies must continually offer new products and services with working processes designed to enhance both efficiency and flexibility. That’s why our global GFT innovation team regularly develops new business models that focus on exponential technologies such as blockchain, cloud engineering, artificial intelligence, and the IoT.

Since 2010, GFT professionals have provided Guidewire implementation services and resources to a range of insurers around the world. Our primary goal is to deliver strategy; business and operational consultancy; technical implementations; data migration; and maintenance and upgrade services to support insurers in their digital transformations.To learn more, visit http://www.gft.com.

Sollers Consulting

  • InsuranceSuite - EMEA

Sollers Consulting is an international business advisory and software implementation specialist supporting business transformation in the financial industry. Sollers Consulting teams have supported more than 70 financial groups in enhancing their digital capabilities, including Allianz, AXA, LV=, BNP Paribas Cardif, Basler, Generali, Zurich, Santander Consumer Bank, and ING. Our teams specialize in IT systems that help insurers, banks, and leasing companies transform and adapt to new technologies. Sollers Consulting cooperates with more than 15 technology providers such as Guidewire Software, Oracle, AWS, and Microsoft.

Approximately 600 business and IT specialists from Warsaw, Lublin, Poznan, Cologne, Tokyo, and Copenhagen are helping financial institutions in Great Britain, Germany, Poland, Scandinavia, and many other countries reap the benefits of digitalization. Read more at www.sollers.eu.

PartnerConnect | Solution

Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our solution partners help drive business value by developing and delivering additional integrations, extensions, and complementary solutions for Guidewire products.

For more information, or to learn about the Ready for Guidewire accelerator validation program, contact the PartnerConnect Solution team.

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Enterprise Holdings Inc.

The Enterprise Rent-A-Car brand is owned by Enterprise Holdings, the largest car rental company in the world, with nearly 1.9 million vehicles globally. Enterprise Rent-A-Car is an internationally recognized brand known for an extensive network of locations, affordable rates, and outstanding customer service. When severe weather and natural disasters strike, the Enterprise Rent-A-Car neighborhood network plays an integral role in mobilizing the local recovery efforts of insurance providers, emergency response organizations, and collision repair centers. The brand owes its success to listening to its customers and always looking for new ways to meet their needs.

One such innovation is Enterprise’s Automated Rental Management System (ARMS®). This patented e-commerce application helps Enterprise’s insurance, collision repair, and dealership partners manage their rental programs right from their desktops, efficiently and cost effectively. The Enterprise Management Accelerator between ARMS and Guidewire ClaimCenter helps facilitate the management of insurance replacement rentals.

For more information, visit www.enterprise.com.

Hyland, creator of OnBase

For more than 20 years, Hyland, creator of OnBase, has provided nearly 12,700 lifetime customers with real-world solutions to everyday business challenges. Dedication to our customers is why Hyland realizes double-digit growth year after year, and why 98 percent of our customer base continues to renew its annual maintenance. The OnBase enterprise content management (ECM) solution is one of the most flexible and comprehensive ECM products on the market. Tailored for departments and comprehensive for the enterprise, OnBase is designed to evolve with the long term needs of industries including Insurance, Financial Services, Higher Education, Healthcare, Government and Manufacturing. With strategic focus on the insurance industry, Hyland has successfully helped 450+ insurance companies by transforming processes that rely on documents, content and people. OnBase helps organizations run better, smarter and faster. With a sole focus on ECM that combines deep integrated content and process management functionality, OnBase includes features purpose-built and delivered by people with proven industry expertise.

With OnBase, Guidewire customers seamlessly integrate to a fully functioning ECM solution, while maintaining their presence in the Guidewire product suite. Users access secure, centralized content in OnBase from their core Guidewire application – where they are the most comfortable and productive. OnBase provides users accessibility to all related content, regardless of type, in a tabbed interface. For example, insurance users can organize data in the same way it appears in Guidewire – by incident, claimant, account, etc. When content is current and easily accessible, businesses improve decision-making while eliminating the need to search through other systems and physical files. By integrating with OnBase, Guidewire customers leverage combined document management, records management and business process automation in a single core solution to enhance customer service and gain a competitive advantage. www.onbase.com/insurance

OpenText

OpenText Exstream is a market-leading, multichannel customer communication management (CCM) solution, proven to improve the customer experience and make customer interactions more profitable. Designed for companies that thrive on strong customer relationships, OpenText Exstream empowers business users to transform the customer experience and make the most of every customer touch point by creating insightful, impactful, real-time customer communications. OpenText Exstream easily integrates with your core systems—claims, policy administration, billing—and streamlines business processes to reduce costs while helping you deliver a "one-in-a-million" customer experience. Don't just take our word for it; take a look at what the industry is saying: Forrester Research named us a leader in document output for customer communications (Q3 2011), and Madison Advisors ranked our multichannel delivery capabilities "among the best" (2011). Our customers have won 58 DALBAR awards for outstanding customer communications.

OpenText is committed to the Guidewire PartnerConnect Solution program and is pleased to offer accelerators for the entire Guidewire InsuranceSuite that provide seamless integration into our customer communication management software. This enables faster implementation and integration of these two market-leading technologies. We currently share more than 20 joint customers globally across Guidewire InsuranceSuite. OpenText Exstream's scalable and flexible architecture enables easy integration with InsuranceSuite and supports growth without additional investment. With more than 750 customers worldwide and more than 15 years in the market, OpenText Exstream is a proven and trusted insurance industry solution. http://engage.opentext.com/products/exstream

Quadient

Quadient is the driving force behind one of the world’s most meaningful customer experiences. By focusing on four key solution areas—customer experience management, business process automation, mail-related solutions, and parcel locker solutions—Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment A of Euronext Paris and belongs to the SBF 120 index. For more information, visit quadient.com.

Smart Communications

Smart Communications provides software solutions that help insurance companies engage with their customers and partners through highly personalized and relevant interactions at every touchpoint. Recognized as leading the advancement of solutions for Customer Experience Management, Smart Communications reshapes the way companies conduct business with their customers and partners. Our solutions enable business users to manage all aspects of customer experience and enterprise engagement, providing real-time interactive management of communication, conversation, and collaboration. The result means businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience as well as benefiting from significant efficiencies, cost savings, and enterprise-level control over regulatory compliance.

Since 2009, Smart Communications and Guidewire have worked together to develop accelerators for fast-to-deploy policy assembly, billing, and interactive claims correspondence integration. These accelerators have been successfully deployed at a large number of our mutual customers. The joint Smart Communications + Guidewire integrated solution has become the go-to platform for insurers who are modernizing policy, correspondence, and billing systems as they dramatically improve customer satisfaction, loyalty, and revenue outcomes. We serve our global customer base from offices located in North America, Europe, and Asia Pacific. Visit www.smartcommunications.com to learn more.

CoreLogic

CoreLogic® is a leading property information, analytics, and solutions provider in the United States and Australia serving the real estate, mortgage finance, insurance, capital markets, transportation, and government sectors. Our combined data from public, contributory, and proprietary sources includes over 4.5 billion records spanning more than 50 years. With our headquarters in Irvine, California, we help clients identify and manage growth opportunities, improve performance, and mitigate risk.

CoreLogic has taken another step toward making Insurance Integrated™ a reality by building integration acceleration tools for our industry-leading underwriting and claims platforms. Our Ready for Guidewire acceleration tools—RCT Express®, Commercial Express®, and Claims Connect®—will provide expanded policy and claims management integration. Built using some of the best-known industry methods, these tools will help lessen integration concerns and limit the need for additional IT resources so that insurers can get the right data at the right time. For more information, visit corelogic.com/insurancesolutions.

DocuSign

DocuSign®, The Global Standard for Digital Transaction Management®, helps more than 100,000 companies across nearly every industry and department achieve their digital transformations by putting an end to the paper chase. More than 50 million people in 188 countries turn to DocuSign to manage their most important transactions—digitally. DocuSign's Digital Transaction Management (DTM) platform supports legally compliant signature processes tailored to meet requirements globally with localization in 43 languages. Every day more than 50,000 new users join the DocuSign Global Trust Network to increase speed-to-results, reduce costs, enhance security and compliance, and delight clients with a secure digital experience.

DocuSign is proud and excited to partner with Guidewire to provide accelerator solutions to the insurance industry that keep the focus on the customer. With DocuSign, Guidewire customers can increase the ease with which policyholders sign up for new policies, maintain their accounts, and file claims by eliminating paper signatures. Guidewire customers can use the pre-built integration with PolicyCenter or build integrations to suit their needs using DocuSign’s industry-leading APIs. Join hundreds of insurance companiesincluding 13 of the top 15 largest insurersand automate document flow through DocuSign. For more information, visit www.docusign.com.

FRISS | fraud, risk & compliance

FRISS has a 100% focus on automated fraud and risk detection for P&C insurance companies worldwide. The AI-powered detection solutions for underwriting, claims, and SIU have helped more than 150 insurers grow their businesses. FRISS detects fraud, mitigates risks, and supports digital transformation. Insurers go live within six months with fixed-price projects, and they realize an ROI within 12 months. The solutions help lower the loss ratio, enable profitable portfolio growth, and improve the customer experience. www.friss.com/partner/guidewire

 

 

 

 

InsurPay

InsurPAY, a division of Invenger Technologies Inc., provides a comprehensive payments platform for processing premiums and claims payments. InsurPay lets your customers pay and receive when they want, how they want, and where they want. It’s all about choices. InsurPAY’s expert workflows and patent-pending processes help insurers increase customer satisfaction, improve operational efficiency, and reduce cycle time. Our state-of-the-art technology enables you to communicate with customers on the channels they prefer. By using our premium payments solution, you can create customized customer interfaces, provide payment choices to your customers, and enhance your revenue. The InsurPAY claims payments solution enables insurers to pay anyone—insureds, claimants, vendors, and lienholders—with one solution whether you are paying a single payee or multiple payees.

Much like Guidewire, InsurPAY’s singular focus helps insurers elevate customer experience, improve internal workflow efficiencies, and save costs. Guidewire customers can take advantage of accelerators to seamlessly integrate a fully functioning payments solution with ClaimCenter, PolicyCenter, and BillingCenter. With a growing base of customers that includes 3 of the top 15 national insurers, and with more than 10 years in the market, InsurPay is a proven and trusted insurance industry solution. Visit www.insurpay.com to learn more.

LexisNexis Risk Solutions

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

Through the Guidewire PartnerConnect program, LexisNexis offers accelerators that provide access to industry-leading data and solutions such as C.L.U.E.® Auto, C.L.U.E.® Property, C.L.U.E.® Commercial, VIN Services, Motor Vehicle Records, Claims Datafill, Claims Compass Platform, Auto Data Prefill, National Credit File and Police Records. These solutions give insurers the comprehensive view and actionable insights that they need to assess risk, process claims, and offer superior customer service. Visit www.risk.lexisnexis.com

Mitchell

Mitchell is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.

Mitchell's solutions provide an expert level of decision support and connectivity within the claims organization and with industry partners to achieve optimal outcomes. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for over 300 insurance companies, including the majority of the top 25 insurance carriers, and over 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently utilized in the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has 2,000 employees. For more information, please visit www.mitchell.com.

Perr&Knight

Founded in 1994, Perr&Knight provides insurance consulting and software solutions to the property & casualty and accident & health industries. Services include actuarial consulting, product development, insurance policy and forms consulting, regulatory compliance, state filings, licensing, technology consulting, statistical reporting, data services, and predictive analytics. Software includes StateFilings.com, a leading cloud-based state filings management solution. With offices in Santa Monica, Boca Raton, the New York Metro Area, Fort Worth, and Cincinnati, and more than 100 insurance professionals, Perr&Knight is among the largest independent actuarial and insurance consulting firms in the United States.

Perr&Knight has entered into a PartnerConnect Solution partnership with Guidewire with a focus on enhancing the value of our mutual customers' investment in the Guidewire platform. Our alliance represents a unique marriage of Guidewire's core insurance technology with Perr&Knight's insurance expertise and specialized technology services. Our approach is to work strategically along with Guidewire, our mutual customers, and their preferred systems integrators. We do this by providing resources and services that leverage our expertise in rating and forms development, configuration and maintenance; and comprehensive statistical and compliance reporting. Visit www.perrknight.com.

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Adobe

Adobe pioneered the paper-to-digital transformation with the invention of PDF. We created Adobe Document Cloud so that people can scan, edit, share, and sign documents anytime, anywhere. Today, we’re revolutionizing the way people and businesses communicate, collaborate, and get work done.

Customers expect unique experiences across channels and devices, and insurance leaders recognize the opportunity. From quotes to claims, Adobe can help you create personalized experiences and keep workflows moving by easily adding e-signatures. Adobe Sign lets employees click to instantly launch automated signing processes for individual signers or thousands of recipients. Adobe Sign has processed more than 8 billion transactions from millions of signers around the globe. It’s as simple as you want and as secure as you need, as well as certified compliant with ISO 27001, SSAE SOC 2 Type 2, FedRAMP Tailored, and PCI DSS. Adobe Sign goes far beyond e-signatures, enabling the digitization of insurance workflows of every kind for an exceptional ROI of 420%. It is also Microsoft’s preferred e-signature solution. Visit https://acrobat.adobe.com/us/en/sign/business.html to learn more.

ANCILE Solutions

ANCILE Solutions, Inc. is the creator of uPerform, a digital learning content platform that drives user adoption for more than 200 of the world’s leading business and healthcare applications. uPerform helps customer organizations realize the full value of their EHR, HCM, and ERP software by boosting proficiency, driving adoption, and reducing screen time. uPerform supports onboarding, continuous learning, process compliance, change management, and software documentation. ​

uPerform’s Guidewire Connector helps employees master Guidewire PolicyCenter, Guidewire BillingCenter, and Guidewire ClaimCenter 9+ while they work by providing customized learning directly within the workflow. This integration improves employee understanding, efficiency, and adoption of the mission-critical software, ensuring that tasks are completed quickly and users are more productive. Using uPerform, authors can accelerate the development, curation, and deployment of training and learning content that accurately reflects their customized applications.

For more information on uPerform, visit https://www.ancile.com.

Athenium Analytics

Athenium Analytics leads the market in helping P&C insurers measure the quality of their operations and improve their performance. teamthink, our comprehensive quality assurance suite, offers solutions for the entire QA review process, from file selection through reviews, reporting, and development planning. Claims and underwriting professionals use teamthink in more than 45 countries to improve their QA processes through advanced measurements, in-depth analytics, and comprehensive reporting capabilities. Using teamthink, our customers measure, manage, and eliminate the financial impact of low-quality operations.

Athenium Analytics partners with Guidewire to provide one-click access to teamthink from within ClaimCenter and PolicyCenter. Customers can improve efficiency by using Guidewire data to select and assign files for review. ClaimCenter and PolicyCenter activity lists can be updated to include review assignments and action items generated during reviews.

At Athenium Analytics, we believe that better data leads to better decisions. Our experienced industry experts, account managers, and software system engineers are committed to supporting the quality assurance goals of our customers. Visit www.athenium.com to learn how teamthink can improve your operations and save you money.

logo - BAE Systems

BAE Systems Applied Intelligence

With more than 20 years’ experience enabling insurers and consortiums to prevent fraud, BAE Systems Applied Intelligence uniquely addresses the full insurance financial-crime landscape—from claims fraud and straight-through processing to Anti-Money Laundering (AML) Compliance and cyber-related risks.

The Ready for Guidewire NetReveal ClaimCenter add-on accelerates accurate decision-making through holistic, intelligence-led fraud detection and alerting across the claims lifecycle. Genuine customer satisfaction is safeguarded with straight-through claims processing directly in ClaimCenter, while legitimate fraud risk is flagged, investigated, and effectively prevented.

The add-on delivers:

• Higher fraud detection

• Reduced claim-processing time

• Increased customer satisfaction

https://www.baesystems.com/en-financialservices/sectors/insurance-sector

Betterview

Betterview exists to help P&C insurance companies understand and manage property risk. Insurers can make better decisions with less overhead using Betterview's geospatial predictive analytics. Leveraging the Betterview Visual Score and attributes enables insurance teams to prioritize risks and maximize impact by focusing on their worst or most challenging risks. Property underwriters, loss-control specialists, risk engineers, and inspectors can use Betterview on the front end to identify and mitigate risk during policy inception and renewal.

Guidewire customers can request and view Betterview data directly in Guidewire PolicyCenter. This integration is aligned with Betterview's goal of providing valuable information conveniently to our customers within their existing workflow. Our Guidewire customers can seamlessly access information about a property’s risk factors, roof condition, changes over time, and more within PolicyCenter.

To learn more, visit  https://www.betterview.com.

Clairus Group

The Clairus Group provides leading glass claims management solutions to P&C insurers and fleet management companies in North America. With a focus on continual improvement and transparency, the organization works closely with its partners and the industry as a whole to enhance best practices and overall client experiences. Clairus Group’s proprietary, online-based, white-label platform facilitates self-service authorizations for glass service providers based on strict business rules, resulting in greater productivity and creating seamless customer experiences that go beyond the traditional call center model.

The Clairus Group’s claims accelerators enable ease of integration, improve processing time, and enable insurers to internalize the management of exception cases with minimal training, ensuring that their own customer philosophy is maintained. The business intelligence that is gathered via the platform, combined with the organization’s expertise, becomes a powerful base for enhanced proactive decision-making and performance management. https://www.clairusgroup.com/index.html

Copart

Copart is a global leader in online vehicle auctions and a premier destination for the resale and remarketing of vehicles. Copart’s innovative technology and online auction platform link buyers and sellers from 170 countries around the world. Operating in more than 200 locations across 12 countries, with over 125,000 vehicles up for auction every day, Copart sells over two million vehicles each year.

The Copart Salvage Accelerator enables insurers to connect business processes electronically with minimal integration and developmental work. With the accelerator, customers can directly assign vehicles to the Copart system as well as update or cancel those assignments. In return, Copart sends electronic updates about the lifecycle of the assignment (such as vehicle status) back to Guidewire ClaimCenter™. Learn more about Copart by visiting www.copart.com.

EagleView

EagleView is the unparalleled provider of aerial imagery, data analytics, property data, and GIS solutions for local and federal government agencies as well as the infrastructure, insurance, solar, and construction sectors. The patented Pictometry® imagery solutions and comprehensive property data from EagleView answer questions related to millions of residential and commercial properties; these solutions save individuals time and money and reduce their exposure to risk. EagleView provides access to its orthogonal and oblique aerial imagery, 3D models, interior mapping solution, and measurement and analytical tools through proprietary software as well as integrations for assessment, GIS, public safety, and other industries.

Enservio

Enservio®, a Solera® company, offers robust software and world-class claim services for the entire contents claims process. We blend digital technology with human expertise to provide risk-free solutions that identify fraudulent claims, streamline payments, and provide onsite inventory capture and transcription, as well as contents valuation and replacement services. Insurers rely on our platform to achieve the optimal business outcome. Enservio simplifies and speeds the claims settlement process, driving superior policyholder satisfaction and efficient workflow. Founded in 2004, Enservio is headquartered in Needham, Massachusetts, with offices and professional staff across the U.S.

Enservio is excited to partner with Guidewire to offer the ContentsExpress add-on, a simple integrated solution to process property contents claims. The add-on provides insurers a seamless end-to-end integrated experience from Guidewire ClaimCenter™ to the ContentsExpress® solution. ContentsExpress is the industry’s leading contents management solution and is trusted by top insurers nationwide. This valued partnership gives our mutual customers direct access to an enhanced contents claims workflow and valuation solution, eliminating redundancies and improving efficiency, cycle times, and cost savings. To learn more, visit us at www.enservio.com.

Franco Signor

Franco Signor is the recognized leader in Medicare Secondary Payer Compliance, serving thousands of clients handling millions of claims with innovative, technology-enabled MSP compliance solutions. Franco Signor’s innovative, technology-driven approach represents a groundbreaking step forward in the delivery of Mandatory Insurer Reporting, Conditional Payment Resolution, and Medicare Set-Aside Services. Our measurable and demonstrated superior outcomes have led us to the forefront of the MSP industry. Clients can report and resolve their Medicare claims with efficiency and confidence.

Franco Signor Proprietary Section 111 Reporting Platform was designed to meet all the needs of a third-party administrator, self-insured, or insurer when reporting to a claims management system. Our Section 111 reporting solution seamlessly integrates with Guidewire ClaimCenter via real-time API data exchange, delivering the industry’s only real-time reporting solution. Our process replicates errors in claims pre-reporting to eliminate late reporting. It also integrates client-customized intelligence to ensure unmatched Conditional Payment management and oversight across the entire organization. For more information, visit www.FrancoSignor.com.

Hubio

Hubio provides integrated solutions to help property and casualty insurers improve customer engagement, control operating expenses, enhance their overall ease of doing business, and connect them with the outside world. Hubio product platforms collect, manage, and interpret insurance data. By supplying state-of-the-art connectivity, regulatory statistical reporting solutions, and enterprise system data conversion for agents, brokers, and policyholders, Hubio provides innovative interfaces between insurers, distribution partners, and consumers.

In North America, Hubio is a Guidewire PartnerConnect Solution partner developing solutions that enable insurers to submit claims and policy experience data to third parties to meet regulatory, legal, and association obligations. For users of Guidewire PolicyCenter, the Hubio Regulatory Reporting accelerator saves time, reduces administrative burdens and costs, and alleviates risk. Insurers gain comfort in knowing that their core regulatory filing obligations are prepared using a proven solution that updates as submission requirements change.

Hubio’s customer service, professional services, and development offices are in Toronto. Learn more at http://hubio.com/exchange/guidewire-partnership/.

In4mo

In4mo provides software solutions for the insurance and construction industries. We bring efficiency, transparency, and speed to our customers’ operations, whether handling a complex building insurance claim or a property renovation project. We are the leading provider of building claims solutions in the Nordic region, supporting most of the largest insurance companies and the property damage restoration companies that serve them. We recently joined the Solera Group and are expanding fast to the rest of Europe.

The in4mo partnership with Guidewire enables customers to extract additional value from their building claims operations by making the most of in4mo specialized solutions to save cost, keep policyholders satisfied, and be prepared for any claims situation. The integration with ClaimCenter ensures that the claims data and documentation flow seamlessly between the two systems so that customers benefit from in4mo’s consistent damage estimation, strong partner ecosystem, and advanced automation. http://www.in4mo.com

Intelligent Mechatronic Systems Inc.

IMS, part of Trak Global Group, is a leading connected car and telematics solutions provider, delivering services and analytics to insurers, governments, and enterprises. IMS is the developer of the cloud-based DriveSync® connected car platform, which has received industry acclaim for its ability to offer customers a data source‒agnostic, multi-device strategy for service provision. Visit www.intellimec.com for details.

IMS provides the UBI Enrollment Accelerator for Guidewire PolicyCenter, providing seamless, out-of-the-box integration of telematics with Policy Management Systems. The integration enables insurers to enroll clients and manage their policyholder data through a single system. Insurers can save on integration costs, reduce telematics program implementation times, and decrease standard training time because there is only one system—PolicyCenter—to be trained on. The IMS Ready for Guidewire accelerator helps existing Guidewire customers get to market with IMS’ industry-acclaimed UBI and insurance telematics programs. Using these solutions, insurers can:

  • Improve their combined ratio with rewards and engagement expertise
  • Answer critical business questions with data insights and analytics
  • Access direct-to-consumer learning from our Digital Insurance Experience (Carrot)
  • Be confident with a data- and device-agnostic platform that is fully future-proofed

IVANS Insurance Solutions

IVANS, a division of Applied Systems, is the insurance industry’s exchange that connects insurers, MGAs, agencies, and policyholders. IVANS makes insurance business easier with secure information exchange, data translation, and managed connectivity solutions that automate the distribution and servicing of insurance products. More insurers rely on IVANS than on any other company to drive profitable premium growth and better customer service throughout the insurance lifecycle.

IVANS provides an IVANS Download accelerator for Guidewire InsuranceSuite to enable insurers to significantly reduce the time to implement, test, and deploy IVANS Download solutions. This collaboration enables insurers to leverage industry-leading IVANS connectivity and data exchange solutions to increase automation and ease of doing business with agency partners, resulting in significant time and cost savings and improved client service. Visit www.ivansinsurance.com.

Loss Control 360

Utilant’s Loss Control 360 is a “best-in-class” Loss Control Survey Management Platform for global P&C insurers and top risk-engineering companies. Loss Control 360 (LC360) establishes a hub that connects insurance core systems, inspection firms, and insurtechs with supporting technologies to provide enhanced capabilities that automate, identify, manage, and reduce risk. Supporting insurers’ Commercial, Personal, and Specialty lines, our solution is deployed via a SaaS model.

The LC360 PolicyCenter Accelerator reduces the time it takes to request inspections for underwriting by passing inspection requests and relevant data directly from Guidewire PolicyCenter to LC360. Inspection data, recommendations, and finished reports are automatically synchronized between LC360 and PolicyCenter so that underwriters can stay focused on writing new business without switching between applications. Our accelerators provide a framework for integrating PolicyCenter and Guidewire ClaimCenter with LC360—replacing the need for costly and burdensome custom integrations, shortening the amount of time it takes for the two platforms to communicate, and reducing the investment that is typically needed for custom coding. Learn more at​ www.losscontrol360.com.

Octo Telematics

Founded in 2002, Octo is the largest and most experienced insurance telematics company globally, transforming auto insurance through behavioral, contextual, and driving analytics for more than 100 insurance partners. Octo has over 5.3 million connected users and the largest global database of telematics data, with more than 175 billion miles of driving data and 433,000 analyzed crashes (as of September 30, 2017).

Octo’s complete set of telematics solutions and value-added services deliver powerful new insights into driver risk, informing solutions that benefit auto insurers and policyholders alike. Moreover, Octo helps insurers achieve technological growth and innovation by extending Guidewire InsurancePlatform with a Guidewire PolicyCenter accelerator, enabling companies to bring telematics solutions to market immediately. For more information, visit www.octotelematics.com or (in North America) www.octousa.com.

ODG from MCG Health

ODG is the workers’ compensation and group life and disability product published by MCG Health, which is part of the Hearst Health Network. ODG provides clinical guidelines and analytical tools designed specifically to:

  • Improve and benchmark return-to-work performance
  • Facilitate quality care while limiting inappropriate utilization
  • Assess claim risk for interventional triage
  • Set reserves based on industry data

Evidence-based guidelines from ODG span the continuum of workers’ compensation and group life/disability cases, supporting clinical decisions, RTW, and care planning, as well as facilitating better communications between providers and payors. ODG automation enables payers to assess risk, automate referrals, forecast and benchmark time away from work, and provide evidence-based medical decision support from existing claim dashboards. For more information, visit www.worklossdata.com.

One Inc

One Inc

Founded by insurance executives in 2012, One Inc provides a digital payments platform for premiums and claims. With a platform that processes more than $10 billion in transactions for 100+ customers, the company’s success is driven by its mission to modernize the insurance industry through a frictionless payments experience.

Built for seamless integration with Guidewire InsurancePlatform, the One Inc Inbound Payments and Outbound Claims Payments integrations will enable Guidewire customers to accept and disburse payments via a wide range of payment methods and channels, with a full suite of digital engagement options designed to maximize customer retention and persistency. The insurance-specific solution also saves insurers time and costs with its built-in reporting and reconciliation capabilities, along with full PCI compliance across all payment channels to further reduce the burden on the insurance organization. For details, visit https://www.oneincsystems.com/.

Opta Information Intelligence

Opta Information Intelligence is Canada’s largest aggregator of property risk information and leading provider of property intelligence and innovative technology solutions for the insurance industry. Opta offers new perspectives on key industry challenges and provides strategic insight to move insurance and risk professionals beyond traditional ways of doing business. Visit www.optaintel.ca to learn more.

Opta’s vision to help insurers access, understand, and synthesize previously inaccessible information is a natural match with Guidewire’s vision to improve efficiency and service delivery. With this partnership, the two companies are jointly revolutionizing information delivery. Together, we can help improve the understanding of business risk through state-of-the-art client experiences.

Polonious

The Polonious SIU Case Management System (PCMS) brings enhanced case tracking, automation, and reporting to insurance special investigation units (SIUs). PCMS improves productivity and operational effectiveness by maximizing resources and reducing time wasted on administration. The system includes standardized and customizable reports that prove the value and effectiveness of the investigative effort. The Polonious design minimizes implementation time and reduces dependency on IT departments.

Integration with Guidewire applications streamlines the referral process from an adjuster to the SIU for case referrals. Reasons for referrals are tracked along with investigation outcomes. As business rules dictate, adjusters can be kept up to date with the status of investigations. Case notes and documents can be transferred between systems, reducing administrative work. Business rules can also provide notifications to alert the appropriate team members when certain actions need to be taken on a case or claim. This results in improved productivity and reduced claim cycle times.

Prelude Software

Prelude Software provides its PayPilot® disbursement hub solution for insurers—a scalable, enterprise-wide platform that provides ease and flexibility to add best-of-breed outbound payment capabilities. These include check printing, ACH, Visa Direct, Zelle, eChecks, virtual cards, multi-party payments, and related payment-processing functionality (such as reconciliation, positive pay, OFAC scanning, and escheatment). Prelude’s seamless integration facilitates data synchronization across all of an insurer’s required systems to better manage all aspects of the disbursement process, enabling real-time lifecycle management for all outbound payments. Join other Guidewire customers that already leverage PayPilot accelerators to work across core systems to help meet outbound payment objectives.

Prelude Software proudly serves its domestic customer base from its headquarters outside of Boston, Massachusetts, and from offices throughout the United States. To learn more, visit​ www.PreludeSoftware.com.

Risk Control Technologies

With more than 100 insurance organizations using its software solutions, Risk Control Technologies (RCT) is the leading provider of end-to-end loss control software in the United States and Canada. RCT helps insurers reduce risk, increase and improve customer engagements, and increase the value that loss control provides to both internal departments and external partners. RCT’s SaaS product approach leverages a single price model, eliminating the cost overrun risks commonly associated with the development, implementation, and support of custom software. With regular enhancements and upgrades delivered free of charge, RCT give you the confidence that you are future-proofing your investment.

By partnering with Guidewire, RCT provides our common clients a seamless experience between underwriting, claims, and loss control. Key modules include planning/managing the consultant’s book of business, offline tablet support, report and letter generation, recommendation management, data mining and reporting, and an insured portal. To learn more, visit www.riskcontroltech.com.

Safelite Solutions

As an industry leader, Safelite Solutions provides comprehensive, end-to-end claims management solutions for more than 200 insurance and fleet clients, including 18 of the top 30 property and casualty insurance companies. From the First Notice of Loss contact to claim completion, reporting, and customer analytics, we are a trusted partner to our clients for glass, auto physical damage, property, digital solutions, and roadside assistance. This combination of innovation and commitment to enhancing the claims experience makes Safelite the preferred choice to support and grow our clients’ businesses.

Safelite Solutions, in partnership with the Guidewire PartnerConnect program, is pleased to offer Safelite Claims accelerators, which result in faster implementation and integration with Guidewire ClaimCenter. With Guidewire, we share more than 15 insurance partners across North America. Our scalable, flexible architecture enables easier integration and supports growth with minimal investment.

SambaSafety

For almost three decades, the insurance industry has partnered with SambaSafety for the insights needed to assess driver risk. More than 5,000 clients rely on SambaSafety to deliver proven solutions, quality data, and analytics products that assist them in understanding and managing driver risk across their book of business—lead, quote, bind, and renew.

Our PolicyWatch™ solution for Guidewire PolicyCenter™ gives insurers a strategic advantage by delivering actionable driver insights that inform quotes and optimize MVR spend, enabling an agent or insurer to use violation data or order MVRs only when violation activity is present. PolicyWatch provides the ability to efficiently configure violation activity triggers and uses advanced rules to prescreen an individual’s violation history for actionable activities that drive premium or identify driver risk. The solution is cost effective when used to inform leads or quotes, helps increase close/bind rates, and delivers on the promise of a more accurate and satisfying consumer purchase experience. Visit www.sambasafety.com.

Shift Technology

Shift Technology delivers AI-native fraud detection and claims automation solutions built specifically for the global insurance industry. Our SaaS solutions identify both individual and network fraud. They also provide contextual guidance to help insurers achieve faster, more accurate claim resolutions. 

Validus-IVC Ltd

Validus-IVC Ltd was established in May 2007 to provide claims management and analysis services to the UK motor insurance industry. Since then the business has evolved significantly, with our verify™ software technology now providing the platform through which a sizeable volume of third-party motor repair and hire claims are settled annually in the UK and overseas. This cloud-based portal solution helps to streamline the subrogated claims process through the application of rules-based workflow management and data analytics, which provide users on both sides with the visibility they need to support their respective claims management strategies.

From the outset, one simple philosophy has underpinned our success: to provide all our customers with a first-class service by being the best at what we do. Because we seamlessly integrate our product functionality within Guidewire ClaimCenter, we significantly strengthen our ability to achieve that vision by delivering end-to-end process efficiency. As a result, we provide users with the benefit of quicker and simpler implementation programs, which removes a significant amount of operational expense on behalf of our mutual customers. For more information, visit us at www.validus-ivc.co.uk.

Verisk

Verisk is a leading data analytics provider serving customers in insurance, natural resources, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations that are integrated into customer workflows. Headquartered in Jersey City, New Jersey, Verisk operates in 29 countries and is a member of Standard & Poor’s (S&P) 500® Index. Verisk is also part of the NASDAQ-100 Index. In 2017, Forbes magazine named Verisk to its lists of “America’s Best Mid-Size Employers” and “World’s Most Innovative Companies.”

As a long-standing Guidewire partner, Verisk provides integration accelerators for Guidewire InsurancePlatform to give insurers fast, convenient, and cost-effective access to industry-leading data and solutions such as ISO ClaimSearch®, A-PLUS™ Property, A-PLUS™ Auto, and Coverage Verifier℠. For more information, visit www.verisk.com.

Vertafore

For more than 50 years, Vertafore, a leader in modern insurance technology, has built and supported superior insurtech solutions to connect every point of the distribution channel—including more than 1,000 insurers, more than 20,000 agencies, and 23 state governments.

Vertafore's connectivity solutions help insurers exchange information and documents with agents, drawing insights from the data to improve products and distribution. The company leads the distribution-modernization movement and gives insurers the tools to onboard, license, and pay producers across channels, while improving ease of doing business across all agent touch points. And Vertafore's content management solution helps insurers simplify and automate the document-driven workflows unique to the insurance space.

Vertafore is proud to be a Guidewire PartnerConnect Solution partner, creating accelerators that enable integration to Vertafore Distribution Management Suite via TransactNOW. Learn more at www.vertafore.com.​

ABI Document Support Services

ABI Document Support Services is a nationwide provider of records retrieval, subpoena preparation, document management, and technology services for the legal and insurance industries. Offering the largest network of field support professionals, ABI annually produces more than 1.1 million record requests. From an intuitive user experience to powerful tracking, analysis, and reporting capabilities, ABI’s sole focus on records retrieval ensures that users achieve greater productivity and gain more time for the important tasks of evaluating claims and quickly generating more successful outcomes.

In P&C insurance, the key challenge facing claims professionals is the need for secure and time-saving record retrieval processes. Logging in to external platforms to request, check status, and receive records can be cumbersome and time consuming. ABI is proud to partner with Guidewire to offer our innovative record retrieval and document management solutions through ABI ProConnect. When integrated with Guidewire ClaimCenter, ABI ProConnect enables users to seamlessly order records, view the confirmations, check order status, communicate, and then receive the organized records directly from ABI without leaving ClaimCenter. From a single location, adjusters gain greater order accuracy at the front end—ultimately saving time and producing more complete documents for receipt and analysis. In addition, insurer partners see cost savings due to improved program compliance, more effective communication, and critical time savings for claims resolution. To learn more, visit abidss.com.

ACI Worldwide

ACI Worldwide

ACI Worldwide powers electronic payments for more than 5,100 organizations around the world, including some of the largest financial institutions, intermediaries, and global merchants. Its ACI Speedpay solution lets P&C insurance companies offer the modern billing, payment, and disbursement options that policyholders expect in a single, integrated payment hub. By offering faster payment and disbursement options to policyholders in their preferred channel, insurers can improve the entire payment life cycle, resulting in higher retention and policy renewal rates.

ACI has partnered with Guidewire to provide accelerators that integrate premium payment and claims processing as well as policyholder notifications with Guidewire PolicyCenter, Guidewire BillingCenter, and Guidewire ClaimCenter. This plug-and-play solution enables consumers to pay their premiums directly to PolicyCenter and BillingCenter using a credit card, debit card, or bank account (ACH) of choice. With the ClaimCenter integration, consumers can choose to receive real-time digital claims disbursements to a debit card, in addition to ACH or check delivery options. These accelerators tokenize account data to ensure PCI compliance thereby minimizing risk. ACI’s solutions integrate seamlessly with Guidewire InsuranceSuite, providing a frictionless electronic payment and claims experience that will increase policyholder choices, convenience, and satisfaction while driving self-service and reducing costs.

For more information, visit​ http://www.aciworldwide.com/solutions/up-bill-pay-solutions.

Advanced Remarketing Services

Advanced Remarketing Services (ARS) is a technology company focused on the automobile recycling sector. ARS’s primary focus is older, high-mileage, and end-of-life vehicles (ELVs). Our applications for insurance companies manage ELVs directly into the recycling stream through our network of direct buyers instead of the traditional auction.

The Advanced Remarketing Services partnership with Guidewire provides the ELV Express (ELVX) add-on, which enables P&C insurers to address long-standing challenges in the identification and segmentation of low-value and end-of-life vehicles as well as badly damaged and ELV commercial assets. With the ELVX add-on, customers can dispose of salvage units from the primary storage location directly to a purchasing network of licensed recyclers. Using the add-on reduces transportation cost, field charges, claims handling, and cycle time, and delivers higher net recoveries across the board. www.arscars.com

Arcadia Settlements Group

Arcadia Settlements Group

Arcadia Settlements Group helps resolve conflicts, reduce litigation expenses, and create long-term financial security by providing settlement consulting services to people involved in personal injury claims. The group’s expert team uses experience, well-proven strategies, compassion, and innovation to help people navigate the complexities of injury claims. Structured settlements are the best way to ensure a strong financial future for all parties involved. Handled properly, structured settlements provide tax-free payments to claimants and final resolution for defendants. For details, visit teamarcadia.com.

Arcadia consultants are exclusive users of Resolver, a modern web application developed to support the end-to-end claim resolution process. Resolver provides a central collaboration space to bring claims professionals together with Arcadia consultants to share a digital view of claims data and documents. By partnering with Guidewire, Arcadia will integrate Resolver functionality with ClaimCenter to replace manual data transfer and facilitate secure and transparent data exchange.

Arity

Arity is a mobility data company with a unique understanding of driving behavior. We use our data to develop technology that’s helping to radically change and greatly improve transportation. Our solutions help companies successfully manage their business through the changes happening in transportation, while preparing them for the future. www.arity.com

AssureSign

AssureSign provides a preferred document management and eSignature solution for P&C insurance, delivering accelerated policyholder acquisitions, automated claims handling, and reduced customer touchpoints. Since 2000, AssureSign has empowered the world’s largest brands to execute more than 800 million legal signatures by centralizing the processes for creating, sending, receiving, and storing documents. When businesses leverage AssureSign, they reduce cost, liability, and time-to-close while improving overall productivity. For more information, visit assuresign.com/.

AssureSign partners with Guidewire to provide an out-of-the-box document management and eSignature solution capable of integrating with your current client management systems and workflows. By using AssureSign’s industry-leading and flexible APIs, you can customize and tailor the pre-built AssureSign–Guidewire integration to fit your specific and unique business needs. Join myriad others in P&C insurance who are growing their business while automating policy maintenance and claims handling with AssureSign.

Cambridge Mobile Telematics logo

Cambridge Mobile Telematics

Cambridge Mobile Telematics (CMT) pioneered mobile usage-based insurance in 2012 and has since become a leading telematics and analytics provider for insurers, rideshares, fleets, and more. CMT’s DriveWell platform uses mobile sensing and behavioral science to measure driving risk and incentivize safer driving, while its Claims Studio reduces the claims cycle time with real-time crash detection, crash reconstruction, and damage assessment using telematics and AI. These solutions are deployed worldwide, improving industry processes for insurers and safety for drivers every day.

CMT’s turnkey integration with Guidewire PolicyCenter helps remove common barriers for insurers to offer telematics-based policies by enabling seamless access to CMT’s solutions directly from PolicyCenter.

For more information, visit Cambridge Mobile Telematics.

ClaimFox

ClaimFox

At no cost to insurers, ClaimFox fulfills requests for copies of claim files so that you don’t have to—freeing you from inefficient processes and labor-intensive tasks. Insurers receive requests every day for copies of their claim files. These can be simple request letters, medical authorizations, and subpoenas from claimant attorneys, defense attorneys, adverse carriers, third-party record retrieval companies, workers’ compensation boards, and other sources. Fulfilling these requests is something you don’t always have the time to complete. ClaimFox manages this entire function on your behalf. Is it secure? Yes! In fact, we pride ourselves on our commitment to our clients’ data security and privacy. We are ISO 27001-compliant to ensure that you are fully protected with legal, physical, and technical controls to manage your processes for information risk management.

The ClaimFox integration with Guidewire ClaimCenter enables insurers to send requests for copies of claim files to ClaimFox and guarantees that those requests are fulfilled the right way—the same way—every time. ClaimFox acts as the insurer’s extension to respond to requests, choose what documents are authorized to meet the needs of the request, release data in full compliance, and provide customer service to the requesters throughout the life cycle of the request. For each request, ClaimFox tracks its entire life cycle, provides a full accounting of disclosures, and pushes status updates to ClaimCenter. By integrating with ClaimFox, Guidewire customers can preserve their most valuable resource—time—and ensure full compliance on all requests for copies of claim files.

ClearPay

ClearPay automates the payable and reconciliation process between insurance agencies and insurers. Because ClearPay integrates with all major agency management systems, agencies benefit through the automation of their accounts payable process, as ClearPay automatically gathers payment approvals, notifies insurers of payments, provides reporting, and automates electronic funds movement on the posting date. For insurers, all payment notifications and reporting are standardized and automated for agency bill settlements—for multiple policy payments as well as single direct-bill policy payments. This means that there are no more incoming checks, disparate reporting, or unknown deposit origins. ClearPay operates in the United States and Canada and can be visited at www.clearpaycanada.com/our-solution/guidewire for more information.

As a Guidewire PartnerConnect Solution partner, ClearPay facilities the direct posting of payments and associated policy information to BillingCenter. This dramatically reduces insurers’ required manual work, increases reconciliation accuracy for agency-related policies, and gives insurers more time to spend with their customer and agency relationships.

Compex Legal

Compex is a leading provider of record retrieval services for both claims and law firms across the United States. With nearly 50 years of experience in the industry and 36 offices nationwide, Compex obtains records in all 50 states and in countries such as Canada, Mexico, and the United Kingdom. Our seamless Guidewire integration provides insurers with the ability to order any type of records needed on a claim. Our solution improves efficiency, decreases cycle time, and reduces costs. The Compex platform provides instant access to order information, automated status, prefilled claims information on order forms, integrated delivery of records, and access to time-saving tools for faster claims resolution.

In addition to providing records, Compex can provide summarized medical records in chronological order. Our Guidewire add-on also enables insurers to send films to our partner Authentic 4D for review. Compex is proud and excited to partner with Guidewire to drive efficiency and effectiveness for the nation’s top insurance companies. For more information, visit https://www.cpxlegal.com/.

Comsearch

Comsearch has led the industry for 35 years in providing a comprehensive portfolio of services to insurance companies, enabling them to better manage auto and property claims. We apply proven, market-tested experience and expertise to claims that are assigned to us. We have built a customer base of insurance companies throughout the United States, partnering with a majority of the top 20 P&C insurers. Our customers know what we stand for and stand behind – an enduring commitment to integrity, focus, and customer value. Our goal has been the same from Day One: to function as an extension of our customers’ teams. We amplify this approach with a comprehensive portfolio of technology-based services.

Through the Guidewire PartnerConnect™ Solution program, Comsearch offers seamlessly integrated claim services. Our suite of Auto services includes Subrogation for Adverse Demands, Auto Repair Estimates including Specialty Vehicles, a Photo Estimate and valuation inspection tool for Total Losses, and a Mobile web photo App for repairable vehicles which includes customer service. Our Property suite includes Fixed Property repair audits, Water Mitigation demand reviews, and Residential and Commercial property estimate audits. Visit www.com-search.com to learn how our suite of services can improve your cycle time, reduce expenses, and provide your customers with a better claim experience.

Donan Engineering

Donan is a nationally recognized leader in forensic engineering, fire investigation, and component testing services. Our company serves a diverse client base, including (but not limited to) private homeowners, commercial businesses, government entities, and property and casualty insurers. Our licensed professionals are among the best in the business, seeking indisputable conclusions based on scientific evidence. www.donan.com

Encircle

Encircle is disrupting the P&C insurance industry with game-changing solutions for insurance professionals and restoration contractors. Bridging the gap between the two, Encircle improves communication, collaboration, and transparency by enabling all stakeholders to work together on the same platform.

By offering remote insights into losses, Encircle enables insurers to set accurate loss reserves early in the claim cycle. They can also confirm coverage under the policy conditions and limits before work has begun and help adjusters proactively resolve customer service issues by managing the claim remotely—improving cycle times and customer satisfaction. With the Encircle-Guidewire integration, insurers will be able to seamlessly create claims in Encircle directly from Guidewire ClaimCenter™, and Encircle will automatically synchronize photos back to ClaimCenter. https://encircleapp.com

Ethos Risk Services

Ethos Risk Services, a global private investigations company, has partnered with the insurance industry since 2006 to eradicate fraud. As an embodiment of our mission statement, Ethos continually invests in systems, technology, and our employees to quickly adapt and innovate within the ever-evolving landscape of claims and insurance technology. Our data integrity, unparalleled security protocols, and advanced performance analytics provide our clients with the most thorough, timely, and cost-effective investigations in the industry.

As a true investigative partner, Ethos is committed to providing clients with industry-leading turnaround times, exceptional customer service, and competitive pricing. To advance that commitment, we’ve partnered with Guidewire to provide the fastest and safest way to submit orders, track progress, and transfer highly sensitive claim data and PII. Our integration with Guidewire InsurancePlatform™ will enable our mutual clients to adapt and succeed in a time of accelerating change. For details, visit http://ethosrisk.com/.

eviid

eviid’s transformative evidential video-reporting tool enables claims professionals and individuals on and off site to capture, validate, share, and access video and other media quickly and easily. Our patented, proven technology turns video and photos captured on smart devices into reliable, verifiable evidence. Underpinning every part of our business is absolute data security. Some of the biggest names in insurance trust us to handle more than 110,000 videos and images every month.

Seamless integration of eviid with Guidewire InsuranceSuite™ video-enables insurance workflows for ClaimCenter users. eviid's enterprise-wide capabilities open up the use of video across the entire claim lifecycle™—from FNOL to resolution. It is the only secure video technology that offers an enterprise-wide video hub. With the eviid integration, InsuranceSuite users can securely and compliantly share and manage video and images for claims internally and across the supply chain. eviid is the only tamper-evident video platform that validates media and tracks subsequent changes. This gives insurers confidence that video and photos offer a full and accurate view of a claim. eviid’s live calling facility enables investigators to conduct interviews as part of the claims process via desktop or mobile video calls in a certifiable and secure process. For details, visit http://www.eviid.com.

Fastlane

Fastlane is a fintech software company dedicated to improving processes and creating efficiencies in the insurance industry. Providing innovation throughout integration, Fastlane delivers a suite of products to enhance and automate operations.

From instant loan payoff to lienholder settlement, LossExpress™ reduces the number of phone calls and faxes as well as the time spent in the total loss process. By enabling insurers to go from claim to salvage in a fraction of the time, LossExpress reduces overall operating costs and enhances customers’ claims experiences. LossExpress integrates seamlessly with Guidewire ClaimCenter™ and interacts intuitively with users to provide the following sequence of solutions for the claims process:

  1. Payoff and Title: Providing instant loan payoff details and ownership title verification to the adjuster
  2. Letter of Guarantee: Transmitting a letter of guarantee to the lienholder and receiving confirmation of the settlement
  3. Payment Remittance: Providing payment instructions to the adjuster and title transmission instructions to the lienholder

With the LossExpress‒ClaimCenter integration, insurers benefit from reduced cycle times, lower processing costs, increased ROI, an improved customer experience, and higher customer retention rates. For details, visit lossexpress.com.

Fenris Digital

Fenris focuses on streamlining insurance application processing. By re-purposing big data in use by other industries, and combining it with emerging data from new public and private sources, Fenris can instantly score leads and triage submissions on many dimensions, including contactability, lifetime value, propensity to buy, presence of fraud, personal financial responsibility, and cross-sell upsale opportunities. With access to Fenris’ API or via your own online portal, you’ll see how applying quantified insights earlier than ever before will improve processing and prioritization of insurance applications.

In-house, Fenris has records on 250 million individuals and 130 million households, as well as access to 30 million small businesses. To provide the most comprehensive source of external data for insurance intermediaries, Fenris leverages dozens of third-party property, environment, vehicle, financial, legal, and social data sources that are applicable to small business, home, renters, auto, and life insurance applications to produce its scores. www.fenrisd.com

logo for handdii

handdii

handdii is a three-sided marketplace platform that simplifies the small-value property claims process by connecting insurers, policyholders, and contractors. Through smart workflows that help to facilitate job scoping, scheduling, reporting, and invoicing, handdii enables contractors to more easily complete the data-capture requirements of the insurance industry. handdii ensures that the repair process is transparent to the insurer as well as to the property owner, bringing this ecosystem together in a way that meets the needs of the insurer while producing happy customers.

Why is handdii different? At handdii, our network of local contractors provide speed, quality, and transparency. Our integrated system delivers the controls needed to effectively manage and oversee these smaller claims, reducing costs to the insurer and delighting the customer by delivering an efficient repair process. handdii delivers on the promise of straight-through claims processing for small property damage repairs.

Hearsay Systems

Hearsay Systems is reinventing the client experience in insurance with compliant digital communications and workflow solutions. More than 150,000 advisors and agents at the world’s largest financial services and insurance companies leverage Hearsay to engage customers and build stronger relationships that grow their business. The Hearsay Cloud provides agents with real-time, personalized client experiences across the right channel—social, email, texting, and mobile—at the right moment. Built for the enterprise, Hearsay Systems connects data and every client interaction to corporate CRM systems and digital marketing programs—all on a secure, compliant, enterprise-ready platform.

Hearsay’s industry-specific Action Flows automate and guide client engagement to drive business-critical outcomes, focusing on cross-sell, retention, and opportunities to win new business. Action Flows provide one-click actionable suggestions for targeted engagement, which can be triggered from CRM and core systems with pre-built integrations available today for Guidewire InsuranceSuite™. For details, visit https://hearsaysystems.com/.

Hi Marley

Hi Marley is a leading AI-based texting platform built specifically for the P&C insurance industry. It enables insurers to quickly and easily communicate via text with customers and partners in the insurance ecosystem to deliver a customer experience like never before. Hi Marley is built with insurance-specific functionality and intelligence, and it is architected to scale with insurers of any size. The platform requires no integration to get started and has flexible APIs for integration.

The Hi Marley accelerator for Guidewire ClaimCenter enables insurers to increase claims satisfaction and reduce cycle time. The accelerator automates the initiation of text conversation when a claim is created in ClaimCenter, enables proactive updates on the claim’s status, and automatically moves the conversation transcript to ClaimCenter. For more information, visit https://www.himarley.com.

INTERTEL

INTERTEL

As a leading national provider of medical canvassing services, INTERTEL has been delivering accurate and secure treatment information to insurance professionals for nearly three decades. INTERTEL partners with claims professionals to deliver crucial data sets that can uncover historical medical treatment associated with possible pre-existing conditions. INTERTEL employs a large, highly trained in-house medical canvass staff. For more information, visit intertelinc.com.

The partnership between INTERTEL and Guidewire streamlines communication and data exchange between insurance professionals and INTERTEL. Integration with INTERTEL’s cutting-edge and secure proprietary technology ensures that accurate data is delivered in an efficient and timely manner.

ISB Global Services

ISB Global Services

ISB Global Services is Canada’s largest supplier of source documents and retrieval services for the P&C claims and underwriting industry. ISB specializes in providing a single source for the information and documentation required during the underwriting and claim handling processes. We are recognized for having extensive in-house experience and expertise in claim handling practices, claim workflow processes, and claim information. ISB is a privately held Canadian company.

The ISB solution helps brokers, underwriters, and adjusters understand the circumstances of a claim, giving them the information they need to a make a better decision. The ISB accelerator for Guidewire ClaimCenter enables users to request a report via API calls. Although the request system is automated, actual report creation is not. These reports are returned by ISB directly to ClaimCenter. Learn more at https://isbglobalservices.com/

Kube Partners

Kube Partners Italy is an international consultancy and software application company with a focus on the insurance and banking industries, offering fraud and claims management solutions, dynamic pricing modelling, business intelligence services, and operational support.

Kube Partners is proud to partner with Guidewire and to introduce Detector, a web-based end-to-end solution that provides 360° detection on claims, underwriting, and internal fraud. With Detector, Guidewire customers can experience easy deployment and fast integration with Guidewire ClaimCenter™, minimizing the impact on IT department time and effort. Developed together with expert claims handlers, Detector System can single out more fraudulent claims and behavior than any regular investigation process, spotting hidden connections among fraudsters, reducing false positives, and greatly increasing the efficiency of an insurer’s antifraud activities. All of this results in an uplift in the profitability and quality of the company’s portfolio. Visit us on https://www.detector-claims.com/ and discover more.

Livegenic

Livegenic has been at the forefront of insurance video collaboration since its founding in 2014. With an award-winning mobile and browser-based ecosystem, Livegenic has enabled insurance organizations on six continents to optimize their existing workflows, reduce costs, shorten cycle time, and improve customer satisfaction. The Livegenic suite incorporates a variety of downloadable apps and download-free browser solutions, each specifically designed to support individual workflows from policyholder self-service to professional on-site loss inspection. Customers use these solutions to process claims across dozens of insurance verticals, from Underwriting and Risk Management to Personal Lines—as well as everything in between.

As a Guidewire PartnerConnect™ Solution partner, Livegenic directly integrates its mobile and web platform with Guidewire ClaimCenter™ via the Livegenic Add-on for Claims Collaboration. This enables a seamless exchange of information between ClaimCenter and the Livegenic Platform and provides complete access to all Livegenic mobile solutions. For more information, visit https://www.livegenic.com.

Loveland Innovations

Loveland Innovations develops large-scale data capture and AI-powered data analytics solutions. The company leverages drones and smart devices, computer vision, and machine learning to provide tailored property inspection and analysis solutions to the insurance, construction, and solar industries through the IMGING inspection platform. IMGING helps insurers re-architect the claims process. It provides safer, more thorough ways for insurers to collect, organize, and analyze property information using drones and other smart devices. After a field inspection, users can adjust claims virtually in a collaborative workspace using geo-tagged imagery, fully measurable 3D models, and AI-powered damage detection.

Drone Assist is a new way for insurers to outsource claim inspections and reallocate adjuster labor. Unlike ladder assist, Drone Assist inspectors use IMGING to gather thorough, consistent property data. Just days after ordering a Drone Assist, adjusters gain access to imagery, models, and measurements along with powerful artificial intelligence so that they can virtually adjust claims from anywhere. With the IMGINGintegration with Guidewire ClaimCenter, you can avoid double data entry to further streamline your claims management process. https://www.lovelandinnovations.com

logo - Medallia

Medallia

Medallia provides the leading SaaS platform for enterprise customer experience (CX) management across all touchpoints of the customer journey, including call centers, sales channels, digital, and more. Medallia is recognized by analysts for having one of the most scalable, operational, and comprehensive CX signal capture platforms. Many of the largest insurance companies in the world use our platform to capture and analyze satisfaction signals from customers, take immediate action to keep them happy, and thereby improve retention and profitability. For detailed information, visit https://www.medallia.com/.

By integrating the Medallia CX platform with Guidewire, we enable our mutual customers to more easily set up and trigger the capture of customer experience feedback for claims management as well as other key customer journey touchpoints managed by the Guidewire platform. The solution provides a turnkey integration with Medallia’s state-of-the-art CX platform to optimize the customer experience.

MirrorMe

MirrorMe is transforming the insurance claims process with mobile claim reporting that improves productivity and delivers better decision support at every stage of the claim lifecycle. Insurance teams get the best data at each touchpoint while providing customers with a collaborative experience that builds trust. Serving insurers across North America and Europe, MirrorMe enables fast processing times combined with clear communications to drive customer advocacy and retention.

We are delighted to partner with Guidewire as part of our continued commitment to improving every step of the customer experience. Our Web Vision™ add-on enables desk adjusters to interact with customers through instant, app-free photo claim reporting and live video sharing, while providing transparency through automated notifications. This empowers adjusters to get the right data and evidence from customers and service providers, resulting in efficiently informed decisions and quickly settled claims. To learn more, visit www.mirror.me.

OneSpan

OneSpan

OneSpan enables financial institutions and other organizations to succeed by making bold advances in their digital transformations. We do this by establishing trust in people’s identities, the devices they use, and the transactions that shape their lives. We believe that this is the foundation of enhanced business enablement and growth. More than 10,000 customers, including over half of the top 100 global banks, rely on OneSpan solutions to protect their most important relationships and business processes. From digital on-boarding to fraud mitigation to workflow management, OneSpan’s unified, open platform reduces costs, accelerates customer acquisition, and increases customer satisfaction.

The “OneSpan Sign for Guidewire” accelerator offers e-signatures with Guidewire ClaimCenter and Guidewire PolicyCenter to help make the complex business of P&C insurance simpler and smarter—increasing efficiency, improving underwriting, and sharpening insurers’ competitive edge. Automated workflow rules ensure that the process is 100% digital and accurate, reducing NIGO errors and increasing productivity. Document packages are sent by agents for e-signing directly from ClaimCenter and PolicyCenter and then automatically returned to the Guidewire applications for electronic storage for completely digital, straight-through processing without any manual processing. In addition, OneSpan offers insurers the most comprehensive and secure transactions and electronic evidence in the industry. www.OneSpan.com

Ontellus

Ontellus is a full-service procurer of medical records, wage and employment records, diagnostic imaging files, pharma data, social security records, billing records, and other claims-related data services. As one of the largest records retrieval and claims data services providers in the United States, Ontellus supports all states for all lines of business, including bodily injury, medical malpractice, worker’s compensation, and construction defects. With a significant capability in the California workers’ compensation specialization, Ontellus handles both authorization and subpoena-based retrievals. It provides analytics for claims to help review case records in a logical timeline that dynamically adapts as more records are retrieved. Adjusters can share important, sensitive HIPAA data digitally in the cloud with their legal counsel to support litigated claims.

Insurance claims adjusters and regional CLCs using Guidewire ClaimCenter™ order their claims records from outside the application (typically in an external portal). This often involves logging in and rekeying the claims case data stored in ClaimCenter. Moreover, the external portals are used to check the status of retrieved records and to view those records. The result is that costly workflow processes can jump around. The AddOntellus Add-on for Records Retrieval is integrated directly with ClaimCenter to provide tremendous value for claims departments by creating a streamlined process that provides time savings, single sign-on functionality, and a reduction in errors. www.ontellus.com

Pilot Services on Demand

Founded on a culture of service, Pilot Services on Demand has built long-standing business and personal relationships with insurers across the US. For more than 35 years, we have brought innovative, customer-centric solutions to the insurance industry.

Pilot Services on Demand leverages proprietary mobile technology and the industry’s largest network of field and office resources to increase speed, accuracy, and transparency in all phases of the claims process. Our integration with Guidewire ClaimCenter enables collaboration with office-based adjusters for a fast, seamless customer experience.

Visit https://www.pilotcat.com/ for more information.

PLNAR

PLNAR is an insurtech software provider transforming the insurance claims process by enabling digital desk adjustment of interior property claims for significantly better customer experiences, shorter cycle times, and lower costs. PLNAR’s patented technology platform gives desk adjusters the power to generate fully realized 2D and 3D models of interior spaces from digital photos and streamline the claims process for quicker, more efficient settlement. Its intuitive AI-powered platform generates a complete set of data from photos provided by a policyholder or field inspection personnel. PLNAR SNAP is specifically built for interior property claims and puts the desk adjuster virtually in the space.          

The PLNAR SNAP Add-on for Interior Virtual Claims enables a comprehensive virtual claims solution for interior property claims. Through PLNAR’s integration with Guidewire ClaimCenter, desk adjusters can initiate PLNAR SNAP projects and access all of the rich, immersive output created by its AI engine natively in ClaimCenter. They can also link into the PLNAR portal for additional investigative features. 

Visit plnar.ai for more information.

Social Discovery

Founded in 2013, Social Discovery Corp is a leading provider of social media background reports to the workers’ compensation industry. We deliver curated and customized reporting to meet customers’ needs regardless of line of business. Because social media reporting and analysis are dynamic and fluid, Social Discovery stays on top of trends and adapts to rapid changes in social media to deliver quality results to our customers, saving them time and money while providing best-in-class social media intelligence. Our approach leverages software with human moderation on every referral, which helps customers mitigate risk factors and combat fraud. There are no shortcuts.

Social Discovery partners with Guidewire to order social media reports without ever having to leave Guidewire ClaimCenter™. All necessary information contained and required in the claim file can auto-populate, additional instructions can be done on screen, and a referral can be submitted much more quickly to enhance user experiences and reduce time. Our reports flow right back into the individual claim file for easy reference. For users of ClaimCenter, this process saves time and administrative burden to submit and retrieve curated social media file requests for claims review. With top insurance companies in the U.S. as our customers, we are committed to delivering the highest quality results in social media reporting at scale to adjusters and SIU professionals. For more information, visit www.socialdiscoverycorp.com.

Talem Health Analytics

Talem Health Analytics pairs clinical expertise with technology to enhance insurers’ understanding of bodily injury and medical recovery. With more than 20 years of experience in the medical and biomechanical field, we use a unique combination of machine learning and artificial intelligence to enable claims professionals to evaluate and understand injuries accurately, and to assist in claim assignment, case management, and settlement. Nurse case managers and adjusters can leverage Talem prior to receiving independent medical examinations, and as a result can better support their decisions on approving medical costs. Our technology platform provides a supervised AI component that reviews outputs to provide accurate, data-driven insights. For more information, visit www.talemhealthanalytics.com.

Talem integrates the three most important areas of claims management to create the earliest injury insight on the market today. Combining key forensic and rehabilitation principles with AI technology, Talem provides a way to obtain powerful insights from minimal information. Simply request injury causation insights in Guidewire ClaimCenter, review the information collected for the claim by both Guidewire and Talem, and then submit. Our solution provides a comprehensive overview of force exposure, delta-v, occupant movement, and injury likelihood so that your next action on the claim is the right one. You can decrease fraud, medical up-coding, and settlement severity while empowering your claims management team with a consistent narrative to manage complex medical rehabilitation approvals.

Tempus Innovations

TempusDirect

TempusDirect is built on user-inspired innovation and a promise to listen and serve with a sense of urgency. We create our solutions for insurers, third-party administrators, and self-administered employers across all insurance lines where medical providers are paid directly by P&C payers. We eliminate the burdensome obstacles to provider reimbursement by partnering with patients, healthcare providers, and insurers in a collaborative way that builds strong relationships, a better and more streamlined reimbursement process, and faster patient recovery. Our Tempus suite of services solves a unique industry need and establishes full transparency for cost containment.

We now integrate our services with the Guidewire platform to put our smart-cost-containment tools into adjusters’ hands. With this integration, we enable seamless assignments to Tempus, real-time activities for adjusters, and signed provider agreement documents attached to claims. Our partnership delivers more than just an efficient process—we deliver peace of mind. For more information, visit www.tempusdirect.com.

TrueMotion

Headquartered in Boston, Massachusetts, TrueMotion combines the power of mobile technology, machine learning, and data science to reduce the number of automobile crashes and fatalities. Its patented technology uses the sensors built into smartphones to accurately identify drivers and score their overall driving habits, including distracted driving. The company provides an enterprise version of its technology to leading insurers.

Through TrueMotion’s partnership with Guidewire, major insurers can easily integrate TrueMotion's Platform as a Service into their existing Guidewire PolicyCenter™ workflow, giving insurers the opportunity to implement mobile telematics solutions—to price risk more accurately, incentivize safe driving behavior, and personalize the insurance experience for their customers. Given tremendous competitive pressures, insurers can now provide a differentiated customer experience that drives loyalty and emphasizes transparency and trust.

Visit goTrueMotion.com for more information. 

Truepic

Truepic is a leading photo verification platform. We help insurers establish trust with their customers, streamline interactions, weed out fraud, and reduce costs. Truepic Vision empowers insurers with Virtual Inspection technology that is completely modernized and redefined.

Our Guidewire ClaimCenter add-on enables users to request a trusted, verified Virtual Inspection with Truepic Vision and receive results directly back in ClaimCenter immediately upon completion—often within minutes. You can send a request for photos to your claimant or agent and receive certified photos. The entire customer experience is white-labelled and requires no logins or additional authentication. Using proprietary technology and image forensics, Truepic Vision provides insurers with Virtual Inspection technology that has the same level of trust and authenticity as in-person inspection, but at a fraction of the cost. Photos received are used to assess claims, estimate damage, speed up and reduce claim costs, and improve trust between insurer and customer. For more information, visit www.truepic.com/insurance.

Upptec

Compensation for covered events is the reason that consumers buy insurance—and trust in the valuation is the essence of the relationship between an insurance company and its customers. Since 2006, Upptec has been performing valuations that are automated, uniform, and objectively based on large amounts of data. Upptec’s automation makes content valuations available in seconds.

AddUpptec is an add-on that integrates with Guidewire ClaimCenter to offer a streamlined content claims valuation process. Available in the Guidewire Marketplace, this add-on provides ClaimCenter users with the capability to send claims to Upptec for real-time content valuation for home and travel claims from within ClaimCenter—enabling users to make smart, clear settlement decisions. The seamless integration reduces cycle time and improves productivity in claims management by enabling straight-through processing. AddUpptec provides a transparent and efficient customer experience that helps reduce costs and improve customer trust.

For more information, visit https://upptec.com/.

Veracity Research Company

VRC Investigations offers solutions for insurance defense and corporate investigations delivered by the nation’s largest team of experts based throughout the United States. Clients benefit from our use of the latest technologies, proprietary investigative management software, the highest data security, and innovative investigative services for insurance and corporate programs. Since 1995, VRC has been an industry leader in investigative management, fraud abatement, regulatory compliance, and vendor management platforms.

Data driven and focused on delivering results, VRC provides a consultative partnership. Your outcomes are the focus of our team of experts as they work with you to develop a comprehensive approach to your insurance defense and corporate investigations. You benefit from the experience of our award-winning SIU team with national coverage and the highest level of data security. We are your single-source solution for investigations, fraud abatement, regulatory compliance, vendor management, and training. Visit https://vrcinvestigations.com for complete information.

VPay

VPay

VPay delivers better claim payment experiences that boost customer satisfaction across the insurance landscape. With the industry’s only total claim payment solution, we’re able to provide new payment options and streamline every aspect of the payment process. VPay helps companies solve their payment challenges by creating configurable claim payment solutions, including multiparty solutions for policyholders, claimants, and service providers. These solutions lower costs, boost efficiency, drive higher epayment adoption, and maximize ROI—guaranteed. Our proprietary software, patented claim payment technology, and decades of financial and insurance payment expertise have made us an industry leader. We process billions in annual claims payments to more than 1,000,000 service providers, claimants, and policyholders on behalf of auto and property payers, worker’s compensation payers, health plans, dental plans, and third-party administrators. To learn more, visit www.vpayusa.com.

With the VPay–Guidewire partnership, insurers will be able to take advantage of accelerators that seamlessly integrate critical claims operations data with real-time, post-adjudication payment and remittance data through a simple turnkey platform. The platform helps simplify the reconciliation process while also eliminating processing and management costs.

WeGoLook

WeGoLook is an on-demand global workforce of over 45,000 “Lookers” that specializes in capturing data and performing custom tasks in the field. Fully vetted and equipped with proprietary technology, Lookers are able to capture real-time photos, video, and measurements to support insurers anytime/anywhere.  

The WeGoLook accelerator gives clients the ability to engage WeGoLook’s network directly from Guidewire ClaimCenter™. By dispatching a Looker, claims handlers can obtain claims data and photos in as little as 24 hours for a flat fee. Actionable field data is delivered back into ClaimCenter and can be used to perform damage and liability triage or desk-estimation, thereby reducing resourcing costs and turnaround times for claims settlement.

Zipwhip

Zipwhip empowers more than 10,000 businesses to communicate with their customers in the most effective way possible—text messaging. As the original pioneer of texting for business, Zipwhip has been enabling insurance companies to text using their existing landline phone numbers for more than four years. Zipwhip’s direct network connectivity with wireless operators, its intuitive cloud-based software platform, and an enterprise-grade API mean that businesses can use any computer or mobile device to securely and reliably reach their customers every time.

Zipwhip’s Ready for Guidewire accelerator automatically syncs contact details between platforms and archives conversations (SMS and MMS) into ClaimCenter, ensuring that the conversation history is part of the claim record. Zipwhip for Guidewire is a productivity enhancer by reducing time of first contact, open claims, and increasing customer satisfaction. This simple technology accelerates the claims process for both the insurer and the customer by enabling an easy exchange of information via text. www.zipwhip.com

PartnerConnect | Affiliation

Guidewire has relationships with various industry associations that benefit our customers.

ACORD

ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance industry. ACORD facilitates the development of open consensus data standards and standard forms, and works with its members and partner organizations to drive implementation of those standards. www.acord.org

CSIO

CSIO (Centre for Study of Insurance Operations) is Canada’s technology association of P&C insurers, software providers, and more than 36,000 brokers. CSIO improves the consumer’s ease of doing business within the broker channel by overseeing the development, implementation, and maintenance of technology standards and solutions such as eDocs, My Proof of Insurance eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, an industry-owned platform for the efficient exchange of policy information between partners. To learn more, visit www.csio.com.

DARVA

DARVA gathers together the various stakeholders of the French market for car, home and health insurance. DARVA offers services and innovative fully secure solutions to simplify communications between information systems of insurers and their partners: brokers, independent experts, repair shops, etc. DARVA and Guidewire have partnered to create the necessary interfaces for an optimal, integrated claims management process. www.darva.com

IASA

The Insurance Accounting & Systems Association, Incorporated (IASA) is a non-profit, education association that strives to enhance the knowledge of insurance professionals, and participants from similar organizations closely allied with the insurance industry by facilitating the exchange of ideas and information. www.iasa.org

ISO

ISO is a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information; policy language; information about specific locations; fraud-identification tools; and technical services. In the United States and around the world, ISO helps customers protect people, property, and financial assets. ISO is a member of the Verisk Analytics Family of Companies. www.iso.com

PartnerConnect | Infrastructure

Infrastructure partners offer software and hardware technology infrastructure to our mutual customers.

Amazon Web Services

Guidewire is a member of APN, the Amazon Web Services partner network. Guidewire works with AWS to host and integrate Guidewire solutions on the AWS platform.  aws.amazon.com/

IBM

Guidewire is an optimized member of the IBM PartnerWorld Insurance Industry Network. Guidewire solutions support a wide range of IBM hardware and software platforms including System p and System x server families, the AIX operating system, Cognos Business Intelligence tools for reporting and WebSphere Application Server. www.ibm.com

Guidewire has now enabled its ClaimCenter solution on the IBM PureApplication System. Optimization on IBM PureSystems empowers our joint customers to realize improved time to value with faster deployment, consolidated servers and application workloads achieve efficiencies in resource usage, improved performance, and reduced system management complexity.

Microsoft

Guidewire works with Microsoft to ensure that Guidewire's products are optimized with Microsoft solutions including SQL Server and geocoding offerings. www.microsoft.com

Oracle

Guidewire is a member of OPN, Oracle's partner network. Guidewire works with Oracle to ensure that Guidewire's products are optimized with Oracle's solutions including Java, WebLogic Server, and Oracle Database offerings. www.oracle.com

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