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Sequoia Insurance Company Replaces Legacy Claim System with Guidewire ClaimCenter

Sequoia Insurance Company Replaces Legacy Claim System with Guidewire ClaimCenter

Eight-Month Implementation Transforms Sequoia's End-to-End Claim Process
MONTEREY and SAN MATEO Calif., August 30, 2006

Sequoia Insurance Company, a multi-line property and casualty insurer serving the western United States, and Guidewire Software®, a leading provider of solutions to property and casualty and workers' compensation insurers, today announced that Sequoia Insurance Company has deployed Guidewire ClaimCenter® as its new web-based claims processing system. ClaimCenter is supporting end-to-end claim processing for Sequoia's personal and BOP lines of business. Additional phases currently underway will support commercial auto, commercial umbrella, CMP, and inland marine, with farm and farm auto lines to foll

ClaimCenter replaces Sequoia's legacy claims system, which was an in-house developed classic financial transaction system' that didn't provide much in-depth claims management functionality. That system focused more on the financial aspects of claims. Sequoia is utilizing full ClaimCenter functionality for improved overall claims management. The carrier can also easily configure ClaimCenter as its business needs change.

With ClaimCenter, Sequoia has a system that provides them:

  • Enhanced adjuster ease-of-use;

  • Automated processes and controls for efficient and consistent claims handling;

  • Improved management visibility into the claim process;

  • Better tools for improved decision making; and

  • A modern technology foundation that is easy to configure and maintain.

"Our eight-month Guidewire ClaimCenter project was as good an implementation as it gets," said David E. Brandeis, vice president and chief information officer, Sequoia Insurance Company. "I was very impressed with the Guidewire team and found them to be competent and knowledgeable. We worked as close partners throughout this process."

"We are pleased that Sequoia Insurance is enjoying the business and technology benefits of a modern, web-based Guidewire solution," said Jeffrey Simpson, chairman and chief executive officer, Guidewire Software. "We trust these benefits will continue to grow as Sequoia's ClaimCenter usage increases."

Guidewire ClaimCenter is a leading end-to-end claims system for property and casualty and workers' compensation insurance. ClaimCenter's flexible business rules enable claims organizations to optimize and monitor the claim process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. In addition, a modern technology architecture, providing 100% web client, and web services interface enable lower total cost of ownership in any environment.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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