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Canal Insurance Extends Guidewire Selection to Include Billing

Canal Insurance Extends Guidewire Selection to Include Billing

Guidewire BillingCenter® will facilitate Canal’s move to modern billing platform to help insurer and its general agents better serve customers
GREENVILLE South Carolina and SAN MATEO Calif., November 16, 2010

Canal Insurance Company (Canal), a leading commercial trucking insurer, and Guidewire Software®, a leading provider of flexible core systems to property/casualty insurers, today announced that Canal has selected Guidewire BillingCenter® as its new billing system. Canal, an early Guidewire customer, has already successfully deployed Guidewire ClaimCenter®. BillingCenter will replace the company’s existing legacy billing environment and will give Canal more billing flexibility and receivables processing capabilities within a single system.

“We selected BillingCenter based in large part on our previous experience with Guidewire,” said Adrian Brown, chief information officer, Canal Insurance. “BillingCenter has all the functionality you could ever want in a billing system – it will quite simply transform the way our company and our general agents are able to do billing.”

With BillingCenter, Canal Insurance gains the flexibility to:

  • Give general agents access to billing information, helping them maintain customer touch points;

  • Expand into other markets;

  • Enhance its financial and stat reporting capabilities; and

  • Protect customer privacy with role-based permissions.

“We are excited to see that BillingCenter shares many of the characteristics we have enjoyed in ClaimCenter, such as the user interface and the technology platform,” added Brown. “We will be able to leverage the IT and business skills we acquired in our previous Guidewire experience as we work to implement BillingCenter.”

“We have enjoyed a great relationship with Canal Insurance over the years. They are one of our earliest ClaimCenter customers and supporters,” said Marcus Ryu, chief executive officer, Guidewire Software. “It is particularly gratifying that they have enjoyed their initial experience with us and that they have recognized BillingCenter’s business value, selecting it as their new billing system.”

Guidewire BillingCenter® is a comprehensive billing and receivables management system built on the core de­sign principles of automation, control and flexibility. BillingCenter allows you to deliver insurance your way by making it easier to automate the billing lifecycle; design flexible billing, payment and delinquency plans; manage agent commissions; and enable rapid integration with external payment systems. BillingCenter is available as a standalone system or as part of the Guidewire Insurance Suite™, and can be integrated to an insurer’s legacy systems or third party applications.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

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