Trust & Security


Trust and Security

At Guidewire, we know you’re trusting your customer data with us. That trust is foundational and a centerpiece of our core value of integrity, which is why we’ve designed Guidewire Cloud with security and data privacy protection across all aspects of our service. We’re relentlessly committed to protecting our P&C customers’ data and ensuring that we’re helping our customers meet their compliance and regulatory requirements.

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Security and Compliance

We're committed to maintaining the security and privacy of our customers' data by earning their trust through transparency in our practices and compliance with relevant laws, regulations, and industry standards.

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We understand that our customers rely on us to protect their sensitive data and that’s why security is at the heart of what we do.


Our commitment to building customer trust is demonstrated through a comprehensive set of compliance certifications and attestations.


We’ve assembled these resources to demonstrate to our P&C insurance customers how we secure our environment(s), our platform, and the practices we use to build secure products.




Our Commitment: Protecting Data Privacy for Our Customers

Guidewire is committed to the protection of our customers’ data. We ensure the privacy requirements of our customers and their customers’ data are met.

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Privacy as a Commitment

We follow essential privacy principles in our services as a commitment to our customers to safeguard and responsibly process their data as contractually permitted.

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Partners in Trust

We know that our customers are trusting us with their data and we take that responsibility seriously in order to protect personal data and meet data privacy requirements.

ISO 27701 Certification

As a commitment to our customers, we’ve obtained and continue to follow the principles of this standard as a data processor. The certification provides the requirements and guidelines for implementation and continuous improvement of an organization’s Privacy Information Management System (PIMS) as an extension to ISO/IEC 27001.


Customer Commitment

Third Party Requests for Data

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