LV= General Insurance
LV= General Insurance
Transforming the business and simplifying core transactional processes
We are really pleased to have successfully transformed our business using Guidewire.
40% improvement in fraud detection savings, reduction in staff training time from weeks to days, higher customer satisfaction scores
Provided enhanced customer service, increased efficiency and productivity, and reduced operational cost
How LV= General Insurance engages, innovates, and grows efficiently
LV= General Insurance (LV= GI) is a leading general insurer in the UK, employing more than 6,000 people and serving more than 5.7 million customers with a range of insurance, investment, and retirement products. The company takes its mission “to look after what people love” seriously and prides itself on going above and beyond to help its customers.
The company successfully deployed Guidewire ClaimCenter in 2011 as its new claims handling platform for its Home and Motor Insurance lines of business. The goal was to improve the speed and accuracy of claims settlement and enable proactive management of claims, including better fraud detection and reduction in claims leakage.
About LV= General Insurance
Headquarters: Bournemouth, Dorset, UK
Business Lines: Personal
Guidewire products that make it happen
Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.
Deliver the insurance products that your policyholders need where and when they want them.
Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Get live insights across the insurance lifecycle with the Live suite of analytics apps, which leverage curated, validated data from multiple sources.
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