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Saga Services Limited

Saga Services Ltd.

Securing the digital channel market

There was a real desire to change the way we work, to add a new string to our bow in terms of change delivery.

Matt Gurney

Program Director
Saga Services
  • Transformed its business operations, enabled innovation, and enhanced customer service

  • Enabled agents to complete quotes quickly with minimal training

How Saga Services Ltd. engages, innovates, and grows efficiently

Saga is a well-known, recognized company in the UK that provides products and services for customers over the age of 50. The Saga brand is also known for its high level of customer service and its high-quality, award-winning products and services, including cruises and holidays, insurance, personal finance, and publishing. Saga Services Ltd., the insurance division of Saga, provides a wide range of products, from home to travel to auto, for this same demographic. These unique insurance offerings are tied to an innate knowledge of the market—a market with high expectations for on-demand service that is changing rapidly thanks to technology.

About Saga Services Ltd.

Headquarters: Folkestone, England
Operations: UK
Business Lines: Personal

Guidewire products that make it happen

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

GW-24768 Icon Product DataHub RGB Light
Data Platform

Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform.

GW-24768 Icon Product InfoCenter RGB Light
Business Intelligence

Measure and monitor your performance for optimal outcomes. Instantly discover opportunities for improved business efficiency to guide transformation and win against your peers with Business Intelligence.

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