Saga Services Limited
Saga Services Ltd.
Securing the digital channel market
Business Outcomes
Transformed its business operations, enabled innovation, and enhanced customer service
Enabled agents to complete quotes quickly with minimal training
There was a real desire to change the way we work, to add a new string to our bow in terms of change delivery.
Matt Gurney
Saga Services
How Saga Services Ltd. engages, innovates, and grows efficiently
Saga is a well-known, recognized company in the UK that provides products and services for customers over the age of 50. The Saga brand is also known for its high level of customer service and its high-quality, award-winning products and services, including cruises and holidays, insurance, personal finance, and publishing. Saga Services Ltd., the insurance division of Saga, provides a wide range of products, from home to travel to auto, for this same demographic. These unique insurance offerings are tied to an innate knowledge of the market—a market with high expectations for on-demand service that is changing rapidly thanks to technology.
About Saga Services Ltd.
Headquarters: Folkestone, England
Operations: UK
Business Lines: Personal
Guidewire products that make it happen
Deliver the insurance products that your policyholders need where and when they want them.
Deliver the insurance products that your policyholders need where and when they want them.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources.
Related stories
Beazley
Guidewire helped Beazley shorten claims lifecycles, increase claims processing productivity, and enhance risk modeling.
Basler Versicherung AG Schweiz
With Guidewire, BaslerVersicherungAG Schweiz reduced training time, product launch time, and time to make rating changes.
Sompo International
Through Guidewire, Sompo increased policy administration process efficiencies and more readily scaled to incorporate additional products.
Aviva Italy
To reduce the time to get products to market, Aviva Italy used Guidewire to create a fully digital, omnichannel-enabled platform.