Job Description

Key Responsibilities

• Simultaneous & Consecutive Interpretation: Provide real-time interpretation for various meetings from field to executive level.  These include online/onsite high-level technical workshops, steering committee meetings, and daily stand-ups between English-speaking team members and Japanese customer/partner teams.

• Technical Documentation Translation: Translate project artifacts, including requirements, reports, deliverables, Guidewire assets and training manuals from English to Japanese (and vice versa).

• Meeting Support: Accompany English-speaking team members to customer sites as needed, ensuring that technical nuances regarding Guidewire products and insurance contents are accurately conveyed.

• Contractor Oversight: Responsible for the management and coaching of interpretation and translation contractors.

• Process Optimization: Drive initiatives focused on the comprehensive enhancement and streamlining of linguistic services.

• Agility & Responsiveness: Demonstrate the ability to dynamically adjust priorities and provide flexible support for urgent project requirements.

• Vendor Coordination: Manage ad-hoc outsourcing for linguistic support when needed.

Qualifications & Experience

• Language Mastery: Exceptional fluency in both English and Japanese (JLPT N1 or equivalent for non-native speakers).

• Professional Interpretation Experience: 3+ years of experience in technical interpretation/translation within the IT, Software (SaaS) and Insurance sectors is preferred.  A minimum of one hour of simultaneous and consecutive interpretations (bidirectional English and Japanese).

• Domain Knowledge: Familiarity with software development lifecycles (SDLC), or P&C insurance operations is highly preferred.

• Adaptability: Proven ability to thrive in a fast-paced, high-pressure project environment with tight deadlines.

• Interpersonal Skills: Strong emotional intelligence and the ability to manage communication dynamics between different cultures.

• Autonomy: Strong ability to work independently to tight schedules. 

• Applications: Google business applications or MS Office (Word, Excel and PPT)

Preferred Skills

• Experience supporting Guidewire implementations or similar ERP/Core System transformations.

• Prior experience working with international consulting firms or global software vendors in Japan.

Why Join This Project?

This is a unique opportunity to be at the heart of a major digital transformation within the Japanese insurance market. You will work alongside some of the world's leading experts in insurance technology and play a mission-critical role in the success of Guidewire’s expansion in Japan.