Blog
Guidewire Staff
Guidewire Staff
Guidewire Staff
The insurance industry is constantly changing and evolving. We have compiled the latest technology trends and forecasts of what you can expect in 2023.
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Just days ago, news media reported that Lloyd's of London was investigating a possible cyber-attack on its servers. And late last month, Microsoft announced a new Microsoft Exchange vulnerability that could compromise corporate email exchange servers.
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Imagine you’re trying to ski down a mountain as quickly and safely as possible. Within any given ski run, there are an almost infinite number of routes that you could take. So how do you decide which path is best for you? Perhaps the most obvious plan of attack is to take a look downhill and decide based on common sense and the previous times that you’ve skied the same run.
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“Social inflation” has become somewhat of a buzzword on insurers’ earnings calls in recent years – especially over the past 18 months. The phenomenon is responsible for driving up the cost of claims across a range of lines, ultimately affecting insurers’ profitability.
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In just five years, HazardHub has gone from a relatively unknown entity to the talk-of-the insurance industry, culminating in an acquisition by Guidewire in August 2021. I recently sat down with Bob Frady, the company’s co-founder and CEO, and now the Vice President of Guidewire HazardHub, to discuss what made the company’s journey so special – and how that translated into value for the customer.
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The Colonial Pipeline cyberattack has been a major news story in recent weeks. Colonial is one of the largest pipeline operators in the United States. Its infrastructure supplies 45% of fuel on the East Coast - including gasoline, home heating oil, and jet fuel.
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According to my research, “chatter” is slang used by skiers to describe going fast. Having been born and raised in a part of the world where I can count on one hand the number of times I’ve seen snow, I’ll have to defer to experts like Diego Devalle to enlighten me on whether or not this is true. (If you haven’t already done so, you can read all about his love for skiing and Cortina here.)
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If your goal for 2021 is to grow your book of business, you’ll certainly face challenges. If your goal for 2021 is to grow profitably, then you’ve just upped the degree of difficulty significantly. But at the same time, who doesn’t want profitable growth? Our customers certainly do, which is why they ranked achieving profitable growth among their top five strategic imperatives for 2021 when we surveyed them at Connections Reimagined in November 2020.
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From “Maturetech” to Insurtech and everything in between, our ecosystem has made the Guidewire Marketplace the place-to-be for innovators and creators who are looking to inject fresh ideas into our industry.
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In part one, we challenged insurers to rethink how they serve small and medium-sized businesses in light of the momentous changes triggered by the global pandemic. In part two, we explore in more detail the way forward for those insurers who want to embrace change and, based on the latest advances in analytics, unlock the huge potential in this vast market.
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The small and medium-sized business market will rebound from the pandemic stronger and more resilient than before, but it will be fundamentally altered. Underwriters must act now to prepare for permanent shifts in this lucrative market.
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I’m going to share a dirty little secret with you: fundamentally, Guidewire is a platform for developers.
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Despite the high-profile nature of cybercrime, risk transfer has barely scratched the surface of this peril, with cyber insurance accounting for approximately 0.3% of the global property and casualty market. What is holding insurers back from this potentially profitable market?
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The impact of cybercrime on the global economy is growing at a rapid pace. By next year, global cybercrime losses could reach a staggering $6 trillion according to the World Economic Forum. And yet the global cyber market is currently worth a mere $7 billion.
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I’ve had the pleasure of collaborating with many folks here at Guidewire who are working to fulfill one of our key missions: enabling a vibrant ecosystem that insurers can harness to accelerate innovation and differentiate. This is a goal we have not just as a company but as a participant in the P&C industry. Recently there’s been a tremendous amount of momentum in this area. The introduction of new integration approaches and developer tools, along with the pace at which new partners are signing on to participate in the Guidewire Marketplace, has resulted in a huge increase in the number of apps available. We’ve also introduced entirely new categories of solutions such as virtual claims inspections and AI-powered fraud detection.
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My friend and colleague Laura Drabik, Chief Evangelist at Guidewire, published a blog in January encouraging the P&C industry to set a goal to make 2020 the year we “make insurance convenient.” With the Aspen 2020.1H release in June, Guidewire customers gained new capabilities that are giving them a completely new path to achieving that goal.
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The effects of COVID-19 on the U.S. economy have been dire and far reaching. National gross domestic product (GDP) is forecasted to contract 30% in the second quarter of 2020, 30 million Americans have filed for unemployment, and, in April, Goldman Sachs forecasted that S&P 500 firms will decrease cash spending by 33% as liquidity is prioritized, leading to a 27% decline in capital expenditures (CAPEX).
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I recently hosted a webinar with my Guidewire colleague Caleb Merriman and Amazon Web Services (AWS) Global Head of Financial Services Partner Technology, Peter Williams. The focus was application security in the cloud from the perspectives of the cloud service provider (responsible for security OF the cloud) and the customer (responsible for security IN the cloud)...
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Last month, Guidewire hosted Connections 2013, our 9th annual User Conference. We often talk about the “Guidewire Community,” and nowhere is it more apparent than at Connections. As I walked around the opening reception on Sunday night, I couldn’t help but to notice the palpable energy in the room. It was just the beginning of what would be an action-packed conference over the next several days. We were pleased to welcome over 800 customers and partner attendees...
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I recently visited a farmers’ market close to where I live. I walked by a stand that was selling small containers of honey, and I was shocked to see a price tag of $12. Shocked to the point that I stopped to see if I was understanding properly, because how could honey possibly cost so much?..
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There have been several posts recently about business cases and change within an organization1. Building off of that, I’d like to share some thoughts about best practices in change management for large technology projects such as core system replacement...
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Alternatively, you could go with a recruiting pitch of: Join our team - it’s like working in The Matrix!..
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Like millions of other people around the world, I’ve been glued to my television for the past couple of weeks, taken in by the spectacle that is the Olympic Games. To me, the Olympics represent competition and sportsmanship at the highest possible level, and it’s been a lot of fun to watch. However, in between all of the heartbreak and glory, I can’t help but wonder – what do the Olympics have in common with the property/casualty insurance industry?..
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Last week, I had the good fortune of attending the ACE (America’s Claims Event) conference in Las Vegas. It was an energizing week for me, and I was particularly inspired to see so many of Guidewire’s customers in speaking roles at the conference. As you might expect with a claims conference, there were many complex issues discussed throughout the week. However, one theme that I heard consistently reinforced was quite simple...
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