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Capital Insurance Group

Capital Insurance Group

Operational efficiencies bolster customer experience

The seamless billing and enhanced customer experience that BillingCenter brings will positively affect our customer retention rate.

Gray Tindall

Chief Financial Officer
Capital Insurance Group
  • Eliminated IT bottlenecks caused by legacy billing system

  • Offered tailored billing options to customers, as well as faster, more accurate service via automated functionality

How Capital Insurance Group engages, innovates, and grows efficiently

Capital Insurance Group (CIG) is a leading regional P&C insurer serving the Western United States. Since 1898, the firm has provided personal, commercial, and agricultural insurance to its policyholders in Arizona, California, Nevada, Oregon, and Washington.

About Capital Insurance Group

Headquarters: Monterey, California
Operations: Western United States
Business Lines: Personal, Commercial

Guidewire products that make it happen

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

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Data Platform

Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform.

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Business Intelligence

Measure and monitor your performance for optimal outcomes. Instantly discover opportunities for improved business efficiency to guide transformation and win against your peers with Business Intelligence.

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